RoadVitals

1998 Jayco Heritage

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 6, 2004
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 20, 2000
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 1998 Jayco Heritage, most frequently naming the body & structure and interior & seats categories. 3 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure150.0%
  • Interior & seats150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
00V382000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Nov 20, 2000
10,956 units potentially affected
The defect: VEHICLE DESCRIPTION: FOLDING CAMPERS. A FLEXIBLE BRAKE HOSE IS NOT CLAMPED IN A POSITION AWAY FROM THE TIRE, WHICH CAN LEAD TO CHAFFING OF THE HOSE CAUSING A LEAK OF HYDRAULIC FLUID.
The risk: THIS COULD RESULT IN A LOSS OF TRAILER BRAKES, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL ADD A CLAMP TO THE BRAKE HOSE.
JAYCO, INC.View on NHTSA.gov
99V287002

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Feb 9, 2000
14,870 units potentially affected
The defect: VEHICLE DESCRIPTION: FOLD DOWN TRAILERS WHICH USE GAS/ELECTRIC ABSORPTION REFRIGERATORS SUPPLIED BY NORCOLD. THE SWIVEL NUT WHICH IS AN INTEGRAL CONNECTION COMPONENT OF A PRESSURE TAP DEVICE HAS "STRESS CORROSION CRACKING."
The risk: THIS CRACKING CAN LEAD TO AN OPEN FRACTURE IN THE BRASS NUT, POTENTIALLY ALLOWING PROPANE GAS TO LEAK.
The remedy: DEALERS WILL REMOVE THE SWIVEL NUT/PRESSURE TAP COMPONENT AND REPLACE WITH A REMEDY KIT.
JAYCO, INC.Manufacturer number 9901029View on NHTSA.gov
98V227000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Sep 17, 1998
993 units potentially affected
The defect: VEHICLE DESCRIPTION: CAMPING TRAILERS. INADEQUATE STRENGTH OF THE BED BRACE ALLOWS THE BED TO COLLAPSE UNDER PRESSURE.
The risk: FAILURE OF THE BED BRACE TO SUPPORT BED WHEN OCCUPIED CAN LEAD TO POSSIBLE PERSONAL INJURY OF THE BED OCCUPANT.
The remedy: DEALERS WILL REPLACE THE REAR BED BRACES.
JAYCO, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureInterior & seats
Filed Jan 6, 2004

THE ROOF ON THE TRAILER SEPARATED FROM THE BASE OF THE TRAILER AND BLEW OFF. ALSO, THE LATCHES IN THE FRONT ON THE TRAILER WERE TORN OFF. *AK THE CONSUMER FEELS THAT THERE IS AN OBVIOUS DESIGN DEFECT THAT ALLOWED THE ROOF TO COME OFF. *CB *JB

NHTSA ID
10049821
Incident
Nov 29, 2003

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Heritage by model year
YearComplaintsRecallsInvestigationsIssue Index
2001010—
2000020—
1999020—
1998Viewing130—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.