RoadVitals

2013 Jayco Seismic

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Sep 8, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Feb 17, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2013 Jayco Seismic, most frequently naming the suspension category. 4 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Feb 17, 2020
146 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2013-2015 Fifth Wheel Seismic and 2015 Pinnacle trailers. The trailers were built with 6,000lb capacity axles instead of 7,000lb axles as intended.
The risk: The underrated axles may result in the trailer being overloaded, possibly causing the operator to lose control of vehicle, increasing the risk of a crash.
The remedy: Jayco will notify owners, and dealers will replace the axles and leaf springs, free of charge. The recall began March 11, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901506.
Jayco, Inc.Manufacturer number 9901506View on NHTSA.gov

EQUIPMENT

Nov 21, 2017
49,563 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

May 7, 2015
2,747 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain model year 2013-2015 Seismic Pinnacle and Eagle Premier recreational trailers manufactured April 3, 2013, to February 27, 2015. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
The risk: If the rivet shears under occupant load, the occupant may fall, increasing the risk of personal injury.
The remedy: Jayco will notify owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on June 4, 2015. Owners may contact Jayco customer service at 1-800-283-8267.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Sep 8, 2021

The contact owns a 2013 Jayco Seismic trailer hauled by a 2018 Chevrolet Silverado. The contact stated that the hanger for the springs that hold the axle had fractured without warning. Due to the failure, the axle began to hang from underneath the vehicle. The contact suspected that the failure occurred while towing the trailer; however, he only noticed the failure after parking. The manufacturer was notified of the failure by email and the contact had yet to receive a response. The vehicle had yet to be serviced or diagnosed. The failure mileage was unknown

NHTSA ID
11432179
Incident
Sep 8, 2021
Suspension
Filed Mar 31, 2019

WE HAVE HAD THREE SEPARATE INSTANCES WHERE THE LEAF SPRING HANGER HAS COMPLETELY SHEARED OFF. AFTER HAVING DISCUSSED THIS WITH OTHER SIMILAR OWNERS, IT APPEARS TO BE A COMMON OCCURRENCE. IT IS GOING TO CAUSE A MAJOR ACCIDENT WITH LOSING AN AXLE WHILE DRIVING DOWN THE ROAD AT SOME POINT IF LIPPERT COMPONENTS DOES NOT ADDRESS THIS DESIGN FLAW IMMEDIATELY ON PREEXISTING UNITS. I'VE NOTICED ON NEWER MODELS THIS ISSUE HAS BEEN RESOLVED WITH A REDESIGN OF THE LEAF SPRING ATTACHMENT. WE WERE IN MOTION GOING DOWN I-95 AND WERE FORTUNATE ENOUGH TO GET SAFELY OFF THE ROAD. *DT *DT CONSUMER HAS MADE REPAIRS. TOOK IT TO A LOCAL WELDING/MACHINE SHOP WAS TOLD THERE WAS A DESIGN FLAW. CARFAX CANNOT PROCESS REQUEST.*JB

NHTSA ID
11192778
Incident
Mar 31, 2019
Mileage
5,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Seismic by model year
YearComplaintsRecallsInvestigationsIssue Index
2014130
2013Viewing240

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.