EngineTransmission
Filed Jul 8, 2020
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED WHILE THE ENGINE WAS IDLING AND AT AFTER START-UP ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO BOSAK JEEP (3111 W. LINCOLN HWY MERRILLVILLE, IN 46410) AND AN UNKNOWN RELAY SWITCH WAS REPLACED HOWEVER, THE FAILURE CONTINUED. THE MECHANIC THEN INFORMED THE CONTACT THAT THE CRANKSHAFT SENSOR, CAMSHAFT SENSOR, AND POWER TRAIN CONTROL MODULE WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 133,700.
- NHTSA ID
- 11338246
- Incident
- Jun 1, 2020
- Mileage
- 133,700 mi
Other / unspecifiedTransmission
Filed Feb 28, 2019
CONSUMER WRITES IN REGARD TO AMENDING/EXTENDING 10 YEAR RULE WHICH REQUIRES AUTOMAKERS TO ONLY SUPPLY PART FOR 10 YEARS. *AS *TR
- NHTSA ID
- 11181890
- Incident
- Oct 1, 2018
Transmission
Filed Nov 20, 2015
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 65 MPH, THE INSTRUMENT PANEL STARTED TO FLICKER AND THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE PCM (POWER CONTROL MODULE) AND TCM (TRANSMISSION CONTROL MODULE) SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
- NHTSA ID
- 10795028
- Incident
- Nov 10, 2015
- Mileage
- 114,000 mi
ElectricalPowertrain (other)Transmission
Filed May 15, 2015
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS AND THE MECHANICS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 08V203000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 98,000. UPDATED 7/14/15*CN
- NHTSA ID
- 10716731
- Incident
- Sep 9, 2014
- Mileage
- 98,000 mi
ElectricalEnginePowertrain (other)+1 more
Filed Aug 20, 2013
THE ENGINE HAS STALLED ON MANY OCCASIONS WHILE DRIVING ON HIGHWAY AND OTHER ROADS. THIS HAS OCCURRED PROBABLY 20-30 TIMES OVER THE PASSED COUPLE OF YEARS. OCCASIONALLY IT WILL STALL FOR A FEW SECONDS AND THEN KICK BACK IN, BUT MORE OFTEN I WILL HAVE TO LET THE VEHICLE SLOW DOWN AND COAST TO A STOP IN THE BREAKDOWN LANE IF THERE IS ONE. I THEN PUT ON THE FLASHERS, PUT IT IN PARK, TURN OFF THE KEY, WAIT A FEW SECONDS AND START THE VEHICLE. THIS MAY NOT HAPPEN AGAIN FOR SEVERAL MONTHS OR IT MAY HAPPEN THE NEXT DAY. THIS IS EXTREMELY DANGEROUS AND SCARES MY WIFE AND MYSELF HALF TO DEATH. THIS PAST WEEKEND WHILE IN THE PASSING LANE THIS OCCURRED ON THE INTERSTATE WITH LOTS OF TRAFFIC AND WE WERE LUCKY THAT IT DID NOT RESULT IN AN ACCIDENT. RESEARCHING ONLINE I HAVE FOUND THAT THIS IS NOT UNCOMMON WITH THE JEEP COMMANDER. THERE WAS A RECALL FOR THIS EXACT PROBLEM. (POWER TRAIN CONTROL MODULE SOFTWARE) NHTSA CAMPAIGN ID # 08V203000, NHTSA ACTION # EA07007. I CALLED CHRYSLER AND WAS BASICALLY TOLD THAT OUR VIN# IS NOT IN THE RECALL AND THEY WILL NOT HELP. THIS IS MY WIFE'S CAR BUT I USUALLY DO THE DRIVING. *TR
- NHTSA ID
- 10536305
- Incident
- Feb 18, 2011
- Mileage
- 90,000 mi
Transmission
Filed Nov 18, 2011
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED BEFORE THE VEHICLE STALLED IT WOULD BRIEFLY HESITATE WHILE ACCELERATING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. NHTSA RECALL CAMPAIGN ID NUMBER: 08V203000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 50000.
- NHTSA ID
- 10436347
- Incident
- Nov 18, 2011
- Mileage
- 50,000 mi
Driver assistanceEngineTransmission
Filed Oct 11, 2011
OVER THE PAST FEW WEEKS WHILE DRIVING THE VEHICLE WILL FLASH A WARNING SAYING SERVICE PARK ASSIST SYSTEM. WHEN THIS HAPPENS THE GEAR DISPLAY ON THE DASH PRND WILL ALL 4 GET CIRCLED AND FLASH AND THEN AS YOU ARE ACCELERATING YOU CAN FEEL THE VEHICLE LOSE SPEED. YOU CAN NO LONGER ACCELERATE THE VEHICLE AND HAVE TO COAST OFF THE ROAD. ONCE YOU STOP AND SHIFT TO PARK THEN BACK TO DRIVE IT WILL RESET AND THEN ALLOW YOU TO ACCELERATE. I WAS GOING 65 ON THE FREEWAY WHEN THIS HAPPENED LAST AND THIS IS A MAJOR SAFETY ISSUE. FOR ABOUT THE PAST 30,000-40,000 K MILES WE HAVE HAD ISSUES WITH IT SHIFTING PROPERLY AND EVERY TIME WE TOOK IT TO THE DEALER THEY CAN NEVER RE CREATE THE ISSUE. NOW WE ARE RECEIVING THIS WARNING AND IT ACTUALLY STOPS ACCELERATING ON ITS OWN. IT IS HAPPENING MORE AND MORE. WE TOOK IT TO THE DEALER SINCE THIS WARNING NOW CAME ON AND THEY SAID THEY HAVE NEVER HEARD OF IT, THEY COULDN'T RE CREATE IT, THAT IT HAS NOTHING TO DO WITH THE SHIFTING AND TO TURN OFF OUR PARK ASSIST SYSTEM SO IT DOESN'T HAPPEN. WE ARE ATTEMPTING A DIFFERENT DEALER TODAY BUT FIRST THING THEY SAID IS THEY NEVER HEAR OF THIS EITHER. SO COMFORTING! *KB
- NHTSA ID
- 10429448
- Incident
- Sep 24, 2011
- Mileage
- 85,000 mi
ElectricalEngineTransmission
Filed Sep 15, 2011
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED INTERMITTENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND MADE ATTEMPTS TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND WAS MAKING AN ATTEMPT TO ASSIST THE CONTACT WITH THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 65,000. UPDATED 10/18/11*LJ THE CONSUMER STATED THE VEHICLE HAS STALLED OVER 12 TIMES. IT ALSO BUCKS AND WILL AT TIMES ACCELERATE ON ITS OWN. THE VEHICLE ALSO FAILED TO START ON 1ST ATTEMPT. THE VEHICLE WOULD ALWAYS RE-START AFTER IT STALLED. THE CONSUMER REFERENCED NHTSA ACTION # EA07007. UPDATE EVOQ 11/01/11 UPDATED 3/30/12 *CN
- NHTSA ID
- 10425657
- Incident
- Sep 14, 2010
- Mileage
- 48,000 mi
Transmission
Filed Mar 29, 2011
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR, IT SUDDENLY STALLED AT 70 MPH AND THE STEERING WHEEL LOCKED UP. THE CONTACT TURNED THE VEHICLE OFF COMPLETELY AND RESTARTED IT. THE FAILURE SEEMED TO CORRECT ITSELF AFTER IT WAS TURNED BACK ON. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE SHIFTER MODULE WAS DEFECTIVE. THE VEHICLE WAS BEING REPAIRED AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS 50,000.
- NHTSA ID
- 10393595
- Incident
- Mar 24, 2011
- Mileage
- 50,000 mi
Transmission
Filed Mar 17, 2011
I PURCHASED THIS CAR IN MARCH OF 07' OR AT LEAST AROUND THAT TIME, IN LATE 07 BEGINNING 08 MY CAR STARTED STALLING FOR NO REASON I ACTUALLY THOUGHT IT WAS MY KNEE HITTING THE KEY (I SIT CLOSE BUT NOT THAT CLOSE) MY HUSBAND KEPT THINKING IT WAS ME AS WELL, AFTER SEVERAL TIMES OF THE CAR STALLING WE BOTH REALIZED IT WAS THE CAR DOING IT NOT MY KNEE AND WE TOOK STRAIGHT TO THE DEALER IN JAN OF 09. I ADVISED THE DEALER ALL GEARS LIGHT UP AND THE CAR WILL LOOSE POWER OR AT LEAST FEEL LIKE IT IS AND HAVE NO GAS, I MUST SHUT THE CAR OFF AND RESTART BEFORE I AM ABLE TO PULL BACK ON TO THE ROAD. I WAS ADVISED BY WORLD AUTO GROUP IN TINTON FALLS NJ THIS WAS HAPPENING TO ALLOT OF COMMANDERS AND THE PIECE THAT IS NEEDED TO BE REPLACED IS IN BACK ORDER DUE TO THIS PROBLEM, THEY HAD MY CAR FOR ABOUT 2 TO 3 WEEKS IN JAN OF 09. PER THE INVOICE CAUSE IS 21010336 SHIFTIER MECHANISM/SHIFT LEVER HOUSING, AUTOMATIC TRANSMISSION - REPLACE CONSOLE SHIFT (C) 2013WCDNE 1 68004143AF PRNDLL BEZ - GEAR SELECTOR FC: PART # COUNT (WILL FAX INVOICE TOMORROW) ABOUT A YR AND HALF LATER THE SAME PROBLEM IS BACK, ALL GEARS LIGHT UP WHILE DRIVING, RECENTLY I WAS COMING HOME FROM WORK AND WAS ON THE NJ TURNPIKE AT 5 O'CLOCK (RUSH HOUR) ALL GEARS LIT UP AND I HAD TO GET OVER AS QUICK AS POSSIBLE BEFORE A TRUCK OR CAR HIT ME FROM BEHIND SINCE THE SPEED LIMIT IS 65 MH. THIS IS NOT A JOKE THIS IS A LIFE TREATING ISSUE.. I CALLED WORLD JEEP AS WELL AS CHRYSLER HEADQUARTERS RIGHT AWAY ADVISING THIS IS A SERIOUS PROBLEM AND NEEDS TO BE ADDRESSED. THE DEALER AND CHRYSLER CAN NOT ADVISE WHY THIS LIFE TREATING ISSUE KEEPS HAPPENING TO MY CAR, THEY JUST WANT ME TO REPLACE THE SAME THING THEY DID 1 1/2 YRS AGO..
- NHTSA ID
- 10393488
- Incident
- Mar 17, 2011
Transmission
Filed Mar 7, 2011
MY 2007 JEEP COMMANDER REFUSES TO ACCELERATE AFTER THE SERVICE PARK ASSIST LIGHT COMES ON AND ALL GEAR OPTIONS HIGHLIGHT AT THE SAME TIME. THIS WILL HAPPEN WITHOUT WARNING WHILE DRIVING DOWN THE ROAD AND OR HIGHWAY. THE ONLY WAY TO GET THE VEHICLE TO BEGIN TO ACCELERATE AGAIN IS TO PUT THE VEHICLE IN NEUTRAL AND APPLY THE ACCELERATOR. IT WILL ALSO BEGIN TO ACCELERATE WHILE AT A STOP ON ITS OWN. I HAVE READ MANY COMPLAINTS OF THIS EXACT AND SIMILAR PROBLEMS FROM OTHER JEEP COMMANDER OWNERS. I HAVE BEEN WAITING FOR A RECALL FOR THIS ISSUE SINCE OTHER JEEP COMMANDER OWNERS HAS BEEN CHARGED FOR REPLACING TRANSMISSION MODULES JUST TO HAVE THIS HAPPEN AGAIN. MY COMMANDER IS A 2007 V6 AUTOMATIC TRANSMISSION MODEL. HERE ARE A COUPLE LINKS I HAVE FOUND ON ISSUES. HTTP://WWW.ARFC.ORG/COMPLAINTS/2007/COMMANDER_4X4/POWER_TRAIN/PROBLEM.ASPX ALSO HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/JEEP_ACCEL.HTM. *TR
- NHTSA ID
- 10386769
- Incident
- Apr 10, 2009
- Mileage
- 43,000 mi
Transmission
Filed Feb 9, 2011
I PURCHASED A 2007 JEEP COMMANDER IN 10/10 WHILE DRIVING IT I HAVE NOTICED IT HESITATES AT TIMES. WHILE DRIVING THE CAR TODAY 02/09/11 IT WOULD NOT ACCELERATE ABOVE 40 WHILE I WAS ON AN ON RAMP. LUCKY THERE WAS LITTLE TRAFFIC AND I WAS ABLE TO PULL OVER SAFELY. I AM TAKING IT TO THE DEALER TOMORROW. I DO NOT HAVE WARRANTY ON IT AS I HAD BOUGHT IT USED. THIS NEED TO BE RECALLED AND REPAIRED BY THE DEAR. THEY KNOW ABOUT THIS PROBLEM BUT THEY AREN'T DOING ANY THING TO FIX IT. FOUL!!! *TR
- NHTSA ID
- 10381361
- Incident
- Feb 9, 2011
- Mileage
- 53,000 mi
Transmission
Filed Nov 18, 2010
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART AND IT WAS TOWED TO AN AUTHORIZED DEALER WHERE SHE WAS INFORMED THAT THERE WAS A COMPUTER FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED INTERMITTENTLY WHILE DRIVING AND STOPPING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED. SHE ALSO STATED THAT WHEN THE VEHICLE STOPPED IT WOULD INTERMITTENTLY PERFORM AS IF IT WERE RUNNING OUT OF FUEL. THE MANUFACTURER WAS NOTIFIED AND SHE WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V203000, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM). THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 54,000.
- NHTSA ID
- 10366701
- Incident
- Sep 1, 2010
- Mileage
- 33,000 mi
Other / unspecifiedTransmission
Filed May 14, 2010
AFTER IGNITION THE "SERVICE PARK ASSIST SYSTEM" WARNING COMES UP IN THE CONTROL PANEL, THEN THE REST OF THE WARNING LIGHTS TURN ON, THEN AFTER DRIVING NOTICED THAT THE SPEEDOMETER WAS NOT WORKING, THEN THE VEHICLE WOULD STALL WHILE DRIVING, THE ACCELERATOR DOES NOT RESPOND, I WAS ABLE TO PARK ON THE SIDE OF THE STREET, LUCKILY IT WAS NOT A HEAVY TRAFFIC STREET. *TR
- NHTSA ID
- 10330387
- Incident
- May 12, 2010
- Mileage
- 35,900 mi
ElectricalTransmission
Filed Mar 26, 2010
2007 JEEP COMMANDER, STARTED WITH "SERVICE PARK ASSIST" LIGHT COMING ON ALONG WITH THE CHECK ENGINE LIGHT. TOOK IT IN FOR SERVICE, THEY COULD NOT DETERMINE THE PROBLEM SO THEY RESET THE SYSTEM. TWO DAYS LATER THE SAME THING BEGAN TO HAPPEN AGAIN, ALONG WITH THE LIGHTS AROUND THE P N R D ON THE DISPLAY COMING ON ALL TOGETHER, THE CAR ALSO THEN BEGAN TO NOT WANT TO ACCELERATE AFTER A CERTAIN POINT. ALMOST ACTING LIKE IT WAS NOT WANTING TO SHIFT TO THE NEXT GEAR. THIS HAPPENED FOR 8 MONTHS, STILL NO SERVICE WAS DONE BECAUSE THEY WERE UNABLE TO RECREATE THE PROBLEM. IT BEGAN TO OCCUR WHILE DRIVING AND COMING TO A STOP AND STARTING TO GO FORWARD AGAIN. CAUSING PROBLEMS CROSSING INTERSECTIONS OR TRAFFIC. HAVE NOW BEEN TOLD TO REPLACE THE TRANSMISSION CONTROL MODULE, WHICH WE DID. THIS DID NOT FIX THE ISSUE. IN THE LAST WEEK WERE TOLD TO REPLACE THE ELECTRONIC SHIFT MODULE.
- NHTSA ID
- 10322238
- Incident
- Mar 23, 2010
- Mileage
- 42,000 mi
Transmission
Filed Feb 22, 2010
2/22/10 6:10 AM - NORMAL DRIVING CONDITIONS 2007 JEEP COMMANDER 3.7 V6, APPROX 30-35 MPH, LOSS OF POWER, NO POWER STEERING, ENGINE LIGHT CAME ON. STOPPED VEHICLE, TURNED VEHICLE OFF, RESTARTED, ENGINE LIGHT REMAINED BUT WAS DRIVABLE. THIS THE 3RD TIME IN A MONTH THIS HAS HAPPENED. HIGHEST RATE OF SPEED WITH LOSS OF POWER WAS 40 MPH. 2/21/10 - 4:30 PM - STARTED VEHICLE, PUT VEHICLE IN DRIVE, NO POWER, LOUD CLUNK UNDER VEHICLE, NO RPMS FROM GAS PEDAL, ALL LIGHTS WITHIN GEAR POSITION PANEL ALL LIT AT ONCE. USED MANUAL SHIFT INTO 4TH GEAR, DRIVE LIGHT CAME ON, VEHICLE WAS NOW DRIVABLE. CALLED JEEPS 1-800 NUMBER ADVISED THEM OF PROBLEMS, WAS TOLD TO CONTACT CHRYSLER DEALERSHIP FOR WARRANTY DIAGNOSIS. MADE AN APPOINTMENT FOR 2/23/10. *TR
- NHTSA ID
- 10312730
- Incident
- Feb 22, 2010
- Mileage
- 33,155 mi
ElectricalTransmission
Filed Feb 17, 2010
TRANSMISSION STALLING WHILE DRIVING- ACCORDING THE DEALERSHIP SERVICE THIS IS A PROBLEM WITH THE ELECTRONIC SHIFT MODULE. THIS HAS HAPPENED SEVERAL TIMES AND IS ALSO A NOTED PROBLEM IN THESE VEHICLES. THIS SAME VEHICLE HAS ALREADY BEEN RECALLED FOR SIMILAR ISSUE, BUT ONLY FOR THE BIGGER ENGINE SIZE. CHRYSLER HAS INFORMED ME THAT THEY WILL NOT INVESTIGATE EVEN THOUGH IT IS THE SAME PROBLEM IN A DIFFERENT ENGINE SIZE. THE VEHICLE CAN BE TRAVELING AT 70 MPH ON THE INTERSTATE AND STALL WITHOUT WARNING. IT WILL NOT GO ANY FURTHER WITHOUT STOPPING, TURNING OFF THE ENGINE AND RESTARTING. THIS HAPPENS SEVERAL TIMES DAILY. I HAVE TRIED TO GET FIXED AND WORK WITH THE PROBLEM, BUT AFTER ALMOST BEING REARENDED BY AN 18WHEELER ON THE INTERSTATE TODAY, ENOUGH IS ENOUGH. IT IS FOR 2007 JEEP COMMANDER 3.7LT. *TR
- NHTSA ID
- 10311277
- Incident
- Feb 15, 2010
- Mileage
- 70,105 mi
Transmission
Filed Jan 20, 2010
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER WHICH WAS PURCHASED IN MAY 2008. WHILE DRIVING 70 MPH THE VEHICLE STALLED AND LOSS ALL POWER ON THE INTERIOR AND EXTERIOR OF THE VEHICLE. THE POWER STEERING ALSO FAILED; HOWEVER, THE CONTACT WAS ABLE TO USE TREMENDOUS FORCE IN ORDER TO SAFELY MANEUVER THE VEHICLE OFF OF THE HIGHWAY. THE VEHICLE WAS RESTARTED WITHIN MINUTES AND RESUMED ALL POWER. THE VEHICLE WAS TAKEN TO THE CLOSEST DEALER WHERE THE ELECTRIC SHIFT MODULE WAS REPLACED. ALTHOUGH RECALL NHTSA CAMPAIGN ID NUMBER 08V203000, COMPONENT POWER TRAIN AUTOMATIC TRANSMISSION, CONTROL MODULE, ACTION NUMBER EA07007 IS RELATED TO THE FAILURE , HIS VIN WAS NOT INCLUDED. TO DATE, THE ELECTRONIC SHIFT MODULE WAS BEING REPAIRED BY THE DEALER. THE REPAIRS WERE MADE AT THE OWNER'S EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 48,000. UPDATED 02/01/10 *BF UPDATED 02/02/10.*JB
- NHTSA ID
- 10300462
- Incident
- Jan 17, 2010
- Mileage
- 48,000 mi
Transmission
Filed Dec 15, 2009
PURCHASE A USED 2007 JEEP COMMANDER ON NOV 2007 FROM DEALERSHIP. TWO YEARS IN POSSESSION. THE JEEP COMMANDER, GEARS WILL ALL LIGHT UP AND STALL AT 30 RPM FOR TWO IN HALF MONTHS FREQUENTLY. WITHOUT THE DEALERSHIP ABLE TO ESTABLISH CAUSE, I HAD TO WAIT FOR THE ENGINE LIGHT TO COME ON. ON DECEMBER 11. 2009, DURING THE LAST TWO DAYS, SIMULTANEOUS THE GEARS WILL LIGHT UP WHILE, THE SPEEDOMETER BECAME IRREGULAR CAUSING ME TO RESTART THE JEEP CONSISTENTLY TO RESET IT. FINALLY, THE DASHBOARD ENGINE LIGHTS UP AND I TURN IT IN TO THE DEALERSHIP ON DECEMBER 12, 2009 THE NEXT MORNING. ACCORDING, TO DEALERSHIP LOCATED IN HAMPTON, VA. THE PROBLEM IS CONCLUDED AS THE SHIFTER, NOT COVER BY THE 4 STAR WARRANTY HOWEVER, AFTER RESEARCHING YOUR DATABASE, I FOUND SIMILAR PROBLEMS WITH THE POWER TRAIN AND TRANSMISSION SOFTWARE MODULE. THE JEEP IS NOW LOCATED AT THE DEALERSHIP FOR REPAIR HOWEVER, A MAJOR PROBLEM AFTER 2 YEARS AND 40,000 MILES IN SERVICE SHOULD NOT BE THE CAUSE OF WARE AND TEAR. *TR
- NHTSA ID
- 10295737
- Incident
- Dec 11, 2009
- Mileage
- 40,000 mi
Driver assistanceTransmission
Filed Oct 12, 2009
WHEN THE CRUISE CONTROL IS ENGAGED AT HIGHWAY SPEEDS AND THE VEHICLE IS TRAVELING DOWN A HILL THE CRUISE CONTROL WILL PROPERLY DOWNSHIFT TO SLOW THE VEHICLE AND KEEP IT AT THE SET SPEED. IF THE VEHICLE IS THEN SHIFTED INTO NEUTRAL, THE CRUISE CONTROL WILL DISENGAGE PROPERLY AND THE TRANSMISSION WILL GO INTO THE NEUTRAL GEAR, BUT WHEN SHIFTED BACK INTO DRIVE THE TRANSMISSION WILL RE-ENGAGE AND WILL SLOW THE VEHICLE EXTREMELY ABRUPTLY AS IF SOMEONE SLAMMED ON THE BRAKES WITH FULL FORCE AND WILL NEARLY LOCK-UP THE REAR WHEELS ON DRY PAVEMENT. THIS WILL OCCUR EVEN IF THE CRUISE CONTROL IS TURNED OFF BEFORE SHIFTING BACK INTO DRIVE. THIS HAS HAPPENED TO ME TWICE BECAUSE OF THE PLACEMENT OF THE SHIFTER, AND IT WAS TERRIFYING BECAUSE OF THE SPEED I WAS TRAVELING AND THE ABRUPTNESS WITH WHICH THE VEHICLE SLOWED. IF ANYONE WOULD HAVE BEEN BEHIND ME I WOULD HAVE BEEN HIT AND THERE IS NOTHING THAT CAN BE DONE TO MAKE THE TRANSMISSION NOT DO THAT ONCE THE TRANSMISSION HAS BEEN SHIFTED INTO NEUTRAL. THE VEHICLE WOULD BECOME COMPLETELY OUT OF CONTROL IF DRIVING ON ANYTHING BUT TOTALLY DRY PAVEMENT. *TR
- NHTSA ID
- 10287057
- Incident
- Sep 7, 2009
- Mileage
- 30,000 mi
ElectricalTransmission
Filed Dec 2, 2008
I OWN A 2007 JEEP COMMANDER AT ABOUT 10,000 MILES IT STARTED TO STALL AND TURN OFF. DEALER DID NOT REPLACE ANY PARTS ONLY FLUSHED THE ON BOARD COMPUTER AND UPDATED THE SOFTWARE. MONTHS LATER IT STARTED TO DO THE SAME THING. DEALER DID NOT FIND ANYTHING WRONG AND PERFORMED THE SAME TASK OF FLUSHING THE COMPUTER AND UPDATING ITS SOFTWARE. TWO YEARS AND 23,000 MILES AND THE CAR IS HAVING THE SAME PROBLEM. I HAVE AN EXTENDED WARRANTY SO I'M GOING BACK TO THE DEALER, BUT I DON'T THINK THEY WE FIX THE PROBLEM . TR
- NHTSA ID
- 10250552
- Incident
- Dec 2, 2008
- Mileage
- 23,000 mi
EngineTransmission
Filed Jun 16, 2008
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSES POWER AND SHUTS OFF. WHEN SHE RESTARTS THE VEHICLE, IT RUNS SLUGGISH AND WITH LESS POWER. SHE IS UNABLE TO ACCELERATE OVER 30 MPH. THE CONTACT CALLED THE DEALER AND THEY ADVISED HER TO BRING IN THE VEHICLE TO THE SERVICE DEPARTMENT. THE DEALER COULD NOT DUPLICATE THE FAILURE ON TWO SEPARATE OCCASIONS. NHTSA CAMPAIGN ID NUMBER 08V203000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) WAS FOUND FOR THE 2006 COMMANDERS. THE MILEAGES WERE UNAVAILABLE. UPDATED 10/03/08 *BF THE DEALER UPDATED THE PCM. UPDATED 10/06/08. *JB
- NHTSA ID
- 10231191
- Incident
- Jun 16, 2008
Transmission
Filed Mar 31, 2008
FIRSTLY, THE EVENT THAT BROUGHT THIS LETTER ABOUT TOOK PLACE ON 03/28/2008 AT 7:30 PM. THE JEEP COMMANDER I OWN SMASHED INTO MY HOUSE. WE BEGAN BBQ-ING ABOUT 6:00 PM. WHILE THE FOOD WAS COOKING WE SAT IN MY JEEP WITH THE DOORS OPEN AND ENGINE OFF. (THE PORCH WAS WET) AFTER THE FOOD WAS DONE, I TOOK IT INSIDE AND MY 6 YEAR OLD SON DYLAN STAYED OUTSIDE TO PLAY FOR A FEW MORE MINUTES. DYLAN WAS IN THE FRONT SEAT PRETENDING TO DRIVE. THE KEYS TO THE VEHICLE WERE INSIDE THE HOUSE AND WE LIVE ON A SECLUDED PIECE OF LAND IN THE COUNTRY, SO I SAW NO HARM IN THIS. HOWEVER, A FEW MINUTES LATER WHEN I HEARD A CRASH AND FELT MY HOUSE MOVE, I HAD SECOND THOUGHTS! AT FIRST I DIDN'T ACTUALLY REALIZE WHAT HAD HAPPENED; I WAS SEARCHING THE HOUSE FOR WHAT COULD HAVE CAUSED SUCH A RACKET. THEN MY SON CAME IN THE HOUSE HYSTERICALLY CRYING. ALL HE COULD MANAGE WAS, 'THE CAR, THE CAR'. AT FIRST I THOUGHT HE MEANT A TOY CAR AND THEN AS I RUSHED OUTSIDE TO FIND THE CAUSE OF HIS HYSTERIA I DISCOVERED MY JEEP HAD CRASHED INTO MY HOUSE. AS I WAS STUNNED AND STARING AT THE UNBELIEVABLE SITE BEFORE ME, MY SON WAS STILL PANIC-STRICKEN AND SOBBING. I THOUGHT AT FIRST THAT HE HAD TAKEN MY KEYS AND STARTED THE CAR, BUT THE CAR WASN'T RUNNING AND I FOUND MY KEYS NEATLY ON THEIR HOOK, AS ALWAYS. DYLAN COULDN'T MAKE ANY FUNCTIONAL SENTENCES TO EXPLAIN WHAT HAPPENED SO I BEGAN TO INVESTIGATE. I FOUND THE GEARSHIFT IN REVERSE, BUT THERE WERE NO KEYS IN THE CAR. SINCE I HAD RETRIEVED MY KEYS, I BACKED THE CAR UP TO ITS USUAL POSITION TO CHECK OUT THE DAMAGE. I CONTINUED MY INVESTIGATION AND FOUND THAT EVEN WITH NO KEY IN THE IGNITION AND NO FOOT ON THE BRAKE, THE GEARSHIFT WOULD EASILY SHIFT FROM PARK TO ANY OTHER GEAR. SO DUE TO THIS MALFUNCTION, DYLAN'S INNOCENT PRETEND 'DRIVING' BECAME REAL AND RESULTED IN A REAL ACCIDENT THAT COULD HAVE SERIOUSLY INJURED HIM OR ONE OF MY OTHER CHILDREN AND DID REAL DAMAGE THE VEHICLE AS WELL AS MY HOUSE. *TR
- NHTSA ID
- 10222888
- Incident
- Mar 28, 2008
- Mileage
- 19,000 mi
ElectricalEngineTransmission
Filed Jan 31, 2008
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING BETWEEN 50-60 MPH, THE TRANSMISSION FAILED AND THE VEHICLE SHUT OFF. THE VEHICLE WAS ABLE TO BE RESTARTED FIVE MINUTES LATER. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER ON THREE OCCASIONS. THE DEALER STATED THAT THE CAUSE OF FAILURE WAS DUE TO THE KEY IN THE IGNITION, THE TRANSMISSION, AND THE CONVERTER NEEDED TO BE CHANGED. THE CURRENT MILEAGE WAS 13,200 AND FAILURE MILEAGE WAS 9,000. UPDATED 03/04/08.*LJ TRANSMISSION FLUID WAS LEAKING FROM THE VALVE BODY CONNECTOR AREA.
- NHTSA ID
- 10216564
- Incident
- Jun 20, 2007
- Mileage
- 9,000 mi
Transmission
Filed Sep 7, 2007
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 40 MPH, THE TRANSMISSION SHIFTED INTO FIFTH GEAR. THE VEHICLE FAILED TO RESPOND WHEN THE CONTACT ATTEMPTED TO ACCELERATE. THE DEALER STATED THAT THE TORQUE CONVERTER LOCKS TOO EARLY. THE FAILURE MILEAGE WAS 400 AND CURRENT MILEAGE WAS 13,000. UPDATED 01-15-08. *KB THE CONSUMER STATED THERE WAS AN AGGRESSIVE VIBRATION BETWEEN THE SPEEDS OF 40-50 MPH. THE DEALER WAS UNABLE TO RECTIFY THE PROBLEM, BUT DID ACKNOWLEDGED THERE WAS A VIBRATION. UPDATED *JB
- NHTSA ID
- 10202150
- Incident
- Dec 1, 2006
- Mileage
- 400 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.