RoadVitals

2009 Jeep Compass 4X4 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Jun 3, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 14, 2011

What this page shows

Our database holds 15 NHTSA owner-reported complaints for the 2009 Jeep Compass 4X4. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–15 of 15

Suspension
Filed Jun 3, 2019
Crash reported

THE FRONT SUBFRAME IS COMPLETELY RUSTED OUT. HAD TO HAVE VEHICLE TOWED HOME BECAUSE THE FRONT WHEELS LOOK LIKE A BOW-LEGGED COWBOY BECAUSE THE SUBFRAME BASICALLY SNAPPED AS WE WERE DRIVING. APPARENTLY THIS HAS BEEN AN ONGOING ISSUE AND JEEP REFUSES TO RECALL THIS. 2007 HAD THE SAME ISSUE AND THEY EXTENDED A "WARRANTY" TO GET THIS FIXED. 2009 IS MADE, OBVIOUSLY WITH THE SAME JUNK METAL, AND YET THEY REFUSE TO FIX THEIR INCOMPETENCE. WONDER HOW MANY PEOPLE HAVE DIED DUE TO THIS NEGLIGENCE. NOT HAPPY JEEP.

NHTSA ID
11217562
Incident
May 30, 2019
Mileage
140,000 mi
Filed Mar 15, 2019

SUBFRAME IS FRONT OF CAR IS ROTTED OUT. HAZARDOUS TO DRIVE.

NHTSA ID
11187150
Incident
Mar 15, 2019
Mileage
130,000 mi
Suspension
Filed Oct 7, 2017

WHEN COMING TO A QUICK STOP AT A TRAFFIC LIGHT ON A VERY ROUGH ROAD SURFACE, A LOUD CLUNK IN THE FRONT END WAS HEARD. WHEN THE LIGHT TURNED GREEN, THE STEERING WHEEL HAD TO BE TURNED RIGHT TO GO STRAIGHT, ALONG WITH A LOUD TIRE SQUEAL. WE PULLED INTO A PARKING LOT TO FIND THE LEFT FRONT TIRE WAS CONTACTING THE REAR OF THE WHEEL WELL. INSPECTION UNDERNEATH REVEALED A ROTTED OUT SUBFRAME/CROSSMEMBER WHICH IS SPLIT ALL THE WAY ACROSS THE BACK. IT ALSO HAS SOME LEAKING FLUID COMING DOWN FROM ABOVE THE CROSSMEMBER WHILE THE ENGINE IS RUNNING. THIS IS SATURDAY AND THE INCIDENT WAS FOLLOWED BY A $135 FLATBED TRIP TO A DEALERSHIP FOR WHAT SHOULD BE AN INTERESTING MONDAY MORNING CONVERSATION ABOUT THE HORRIFIC POSSIBILITIES IF THIS SUSPENSION HAD COLLAPSED AT SPEED.

NHTSA ID
11032196
Incident
Oct 7, 2017
Mileage
108,000 mi
Suspension
Filed Sep 3, 2017

FRONT SUBFRAME IS ROTTED OUT DUE TO CONDENSER DRAIN DRIPPING ON IT. FOUND OUT 9/3/ 17 DURING OIL CHANGE. WAS SERVICE BULLETIN 23-012-14 FOR THIS BUT ON VEHICLES AFTER 8/25/2005 AND BEFORE 7/23/2007. SEE ? BELOW WHEN HAPPENED. I JUST FOUND OUT

NHTSA ID
11021273
Incident
Sep 3, 2017
Mileage
48,000 mi
Suspension
Filed May 2, 2017

THE REAR SUB FRAME RUSTED OUT AND HAVE WAY WHILE MY NIECE WAS DRIVING IT. THIS IS VERY DANGEROUS. AND TO NEW OF A CAR FOR THIS. THE REAR SUB FRAME GAVE OUT WHILE SHE WAS DRIVING.

NHTSA ID
10983169
Incident
May 2, 2017
Mileage
87,309 mi
Fuel system
Filed Apr 24, 2017

WHEN FILLING THE FUEL TANK, THE CAR WILL STALL AFTER THE GAS NOZZLE HAS CLICKED OFF THAT THE TANK IS FULL. UPON RESTARTING THE VEHICLE (AFTER A FEW TRIES) AND BEGINNING TO DRIVE, THE CAR WILL LURCH AND SPUTTER WITHIN A FEW SECONDS TO MINUTES OF LEAVING THE GAS STATION. WITHIN 5 MINUTES OF GETTING FUEL, ALL PROBLEMS SEEM TO STOP AND CAR OPERATES FINE UNTIL THE NEXT TIME YOU FILL THE FUEL TANK.

NHTSA ID
10980065
Incident
Mar 10, 2017
Mileage
99,860 mi
Electrical
Filed Apr 24, 2017

THE CAR WILL NOT START. GET IN THE CAR, TURN THE KEY, NO SOUND FROM THE ENGINE COMPARTMENT. NO CLICKING, NOTHING. THE RADIO WORKS, THE FAN WORKS, THE LIGHTS WORK. HAVE CHECKED THE BATTERY, ALTERNATOR, STARTER, NONE OF THAT IS THE PROBLEM. SEEMS TO BE A RECURRING PROBLEM WITH JEEPS BASED ON INTERNET SEARCH. HAS HAPPENED MORE THAN ONCE. DOES NOT PUT OUT A CODE FOR A CODE READER TO SCAN AND REPORT.

NHTSA ID
10980063
Incident
Apr 24, 2017
Mileage
101,250 mi
Powertrain (other)
Filed Nov 23, 2016

TL* THE CONTACT OWNS A 2009 JEEP COMPASS 4X4. WHILE DRIVING 40 MPH UP AN INCLINE, THE VEHICLE BEGAN TO VIGOROUSLY JERK AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAILING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ID
10927726
Incident
Oct 13, 2016
Mileage
100,000 mi
Body & structureSuspension
Filed May 24, 2016

2008 JEEP LIMITED 4 X 4. WHEN CLEANING THE GARAGE, I NOTICED THE HEAD FROM A VERY LARGE BOLT ON THE FLOOR. UPON CRAWLING UNDER THE CAR, I NOTICED THAT A BOLT HAD ROTTED OFF WHERE THE REAR FRAME RIGHT SIDE BY THE SHOCK TOWER ATTACHES TO THE BODY. I HAVE HAD NOISES COMING FROM THE AREA AND WAS TOLD THAT THE SHOCKS NEEDED TO BE REPLACED. WITH THIS BOLT MISSING THERE IS SOME CHANCE THERE IS EXCESS BOUNCE BETWEEN THE UPPER SHOCK TOWER AND THE FRAME. MY LOCAL BODY SHOP TOLD ME THE ONLY WAY TO FIX THIS WOULD BE TO DROP THE ENTIRE REAR AXLE AND GET THE BROKEN BOLT OUT TO REPLACE. VERY EXPENSIVE. THERE IS NO WAY A BOLT LIKE THIS SHOULD ROT OFF, UNLESS THE BOLTS WERE BAD TO START WITH. IF THIS HAPPENS TO A FEW MORE I COULD HIT A BUMP AND HAVE THE BODY FALL OFF THE FRAME WHILE DRIVING.

NHTSA ID
10870525
Incident
May 8, 2016
Mileage
150,000 mi
Filed Mar 25, 2016

I JUST RECENTLY FAILED INSPECTION ON MY 2009 JEEP COMPASS 4 X 4 FOR RUSTED CROSS MEMBERS. THE CROSS MEMBER IN THE FRONT IS RUSTED TO THE POINT IT HAS THROUGH HOLES IN IT. THE REAR CROSS MEMBER IS NOT AS SEVERE BUT IS ALSO HEAVILY RUSTED.

NHTSA ID
10851527
Incident
Mar 4, 2016
Mileage
72,000 mi
Body & structureElectricalEngine+2 more
Filed Oct 9, 2014

1) WATER LEAKS THROUGH THE INTERIOR LIGHTS (NEAR SUNROOF PANEL). WATERSPOTS ALSO ON ROOF. I AM WORRIED THAT I'LL GET AN ELECTROCUTION AT SOME POINT IF I USE MY INTERIOR LIGHTS AFTER IT HAS RAINED/SNOWED. ALL OPTIONS ARE FACTORY. 2) CLUTCH/TRANSMISSION/ENGINE NEED TO BE REPLACED AT 49,000. THIS IS A MANUAL, AND SHOULD NOT NEED TO BE REPLACED THIS SOON. WHEN YOU REMOVE THE OIL CAP, THERE IS COMPRESSION IN THE TANK. THIS IS EXTREMELY DANGEROUS AND NEEDS TO BE REPLACED ASAP. UNFORTUNATELY, THE ONLY WAY TO DO THIS IS GET A NEW ENGINE (OR REBUILD EXISTING.) THIS IS COMPLETELY UNSAFE AND UNWARRANTED FOR A VEHICLE SO "NEW". DUE TO BEING A SUBSEQUENT OWNER, THIS IS NOT COVERED UNDER THE LIFETIME POWERTRAIN WARRANTY PROVIDED BY CHRYSLER/JEEP. *TR

NHTSA ID
10643708
Incident
Jul 31, 2014
Mileage
48,500 mi
ElectricalOther / unspecifiedTires & wheels
Filed Mar 18, 2014

THE LOW TIRE PRESSURE WARNING LIGHT ON THE DASH COMES ON CONTINUALLY ON THIS VEHICLE; EVEN WHEN ALL FOUR TIRES ARE PROPERLY INFLATED. AS AN EXAMPLE, I JUST HAD NEW TIRES INSTALLED, ALL WERE SET TO THE MANUFACTURER'S RECOMMENDED TIRE INFLATION PRESSURE, AND WITHIN HOURS OF LEAVING THE TIRE SHOP, THE LOW TIRE PRESSURE WARNING LIGHT BEGAN COMING ON. IT COMES ON CONTINUALLY. THERE WILL BE PERIODS WHEN IT DOES NOT ILLUMINATE AND OTHER PERIODS WHEN IT ILLUMINATES EVERY FEW MINUTES. THIS IS NOT ONLY AGGRAVATING BUT IT IS A SAFETY CONCERN. WHEN A RED WARNING LIGHT CONTINUALLY ILLUMINATES ON THE DASH, YOUR ATTENTION IS CONSTANTLY DRAWN AWAY FROM THE ROAD TO THE DASHBOARD DISPLAY. THIS IS A NON-FUNCTIONING WARNING LIGHT AND CHRYSLER NEEDS TO ADDRESS THE PROBLEM. *TR

NHTSA ID
10573134
Incident
Jan 5, 2010
Mileage
5,000 mi
Body & structure
Filed Dec 30, 2013

I HAVE HAD MY VEHICLE SINCE 2010 AND HAD CONCERNS THAT I HAD SENT TO THE ATTORNEY GENERALS OFFICE LESS THAN A YEAR AFTER I PURCHASED THE VEHICLE AND NOTHING WAS DONE. I'VE HAD THE INTERIOR AND EXTERIOR PANEL GO OUT WHILE DRIVING AND HAD TO USE EASY CARE WHICH I PURCHASED WHEN I PURCHASED THE VEHICLE. I'VE RECENTLY HAVE BEEN AFFECTED AGAIN WITH SOME VERY CONCERNING ISSUES THAT THIS VEHICLE HAVE DISPLAYED AND THAT THE SUNROOF LEAKS THROUGH THE INTERIOR LIGHTS AND I'M SCARED THAT I MAY GET ELECTROCUTED BECAUSE MY INTERIOR PANEL HAVE MALFUNCTIONED WHICH WAS FIXED BUT THEY HAD NO CLUE AS TO WHY THIS HAD HAPPENED. *TR

NHTSA ID
10557837
Incident
Dec 21, 2013
Mileage
48,000 mi
Steering
Filed Jun 13, 2011

OUTER TIE-ROD ASSEMBLY DRIVER AND PASSENGER SIDES - 2.4M5 4X4. PREMATURE WEAR AND DETERIORATION. OWNED VEHICLE SINCE PURCHASED NEW IN 2009, HAVE DRIVEN 41K OF WHICH 90% IS HIGHWAY, ALTHOUGH THE CONDITION OF PAVED ROADS IS NOT IDEAL VERY SURPRISED THAT OUTER TIE ROD DRIVERS SIDE LOOSE AT 30K ( REPLACED UNDER WARRANTY ) NOW PASSENGER SIDE LOOSE AT 41K. DEALER SEEMS TO BE QUITE FAMILIAR WITH ISSUE ( PARTS ALWAYS IN INVENTORY FOR SMALL DEALERSHIP ) AND DOES TIE-ROD CHECKS FOR EACH OIL CHANGE HOWEVER DOES NOT WANT TO REPLACE TIE-RODS CLAIMING WARRANTY NO LONGER COVERS DAMAGE. *TR

NHTSA ID
10406218
Incident
Jun 12, 2011
Mileage
41,000 mi
Transmission
Filed Feb 14, 2011

CVT TRANSMISSION SHUDDER/VIBRATION IN THE LAST SECONDS BEFORE COMING TO A FULL STOP. *TR

NHTSA ID
10382604
Incident
Feb 14, 2011
Mileage
32,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .