RoadVitals

2009 Jeep Compass Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
44
Latest Feb 1, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 13, 2009

What this page shows

Our database holds 44 NHTSA owner-reported complaints for the 2009 Jeep Compass. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 44 · page 1 of 2

Suspension
Filed Feb 1, 2024

The contact owns a 2009 Jeep Compass. The contact initially became aware that the rear passenger’s side tire was resting at an angle. The contact took the vehicle to an independent mechanic to have the rear struts replaced; however, the mechanic informed the contact that the rear suspension was extremely corroded. The contact was also informed that the vehicle was not safe to be driven. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 151,000.

NHTSA ID
11569230
Incident
Jan 25, 2024
Mileage
151,000 mi
Filed Nov 14, 2023

Jeep extended the warranty for the front and rear body subframes. I had my vehicle inspected at the onset of the warranty. I again had an inspection done at my local dealer on 4/15/2022. Since that date the vehicle has been driven approximately 7000 miles. A week ago as I was making a turn at traffic speed I heard a thumping sound. On 11/12/2023 with the vehicle on jackstands it was confirmed that the rear subframe on the drivers side had completely broken and the subframe on the passenger side was rusted through as well. I called Jeep US on 11/14/2023 and it was stated that the warranty was no longer in effect with them. I believe the inspection was either not completed properly or the damage was already in process. This could have resulted in a horrific incident as there were no warning signs and thinking that the inspection had not shown any potential hazard.

NHTSA ID
11555035
Incident
Nov 10, 2023
ElectricalSuspension
Filed Jun 3, 2023

front and rearsubframe extremely rusted, making it dangerous to drive. fuse box under front hood in front of driver side rusting out wiring. Not main fuse box but the one with relays.

NHTSA ID
11525209
Incident
May 15, 2023
BrakesDriver assistanceEngine
Filed Oct 6, 2022

The contact owns a 2009 Jeep Compass. The contact stated that the brake pedal would depress to the floorboard with several warning lights illuminated. The contact also stated that the vehicle would overheat with the temperature gauge indicating that the engine was hot. The contact had taken the vehicle to an independent mechanic where she was informed that the electronic stability control module was defective. The contact replaced the battery; however, the failure immediately returned and the brake failure worsened. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

NHTSA ID
11488246
Incident
Mar 1, 2022
Suspension
Filed Aug 29, 2022

I was informed about my rotting subframe on my 2009 Jeep Compass about a year ago. I took it to a Jeep dealer for a second opinion as well as contacted Jeep. I was told about some extended warranty that I was not eligible for. Now, 1 year later, my vehicle will not pass inspection without replacement of the subframe. I contacted Jeep again. Of course, since this was extension of warranty, only the original owners were notified. This should have been a recall. This is a safety hazzard and should not have happened to vehicle just over 10 years. Jeep purposely did not issue a recall to save money.

NHTSA ID
11481775
Incident
May 24, 2021
Suspension
Filed Mar 18, 2020

FRONT KFRAME/SUBFRAME CROSS MEMBER RUSTED INTO. FRONT OF LF LOWER CONTROL ARM PULLED OUT OF SUBRAME BECAUSE SUBFRAME WAS RUSTED INTO AT THAT SPOT. ALSO BACK SEEM FROM LEFT SIDE ALL THE WAY TO RIGHT SIDE HAS ABOUT A 1 INCH SEAM/TEAR FROM RUST

NHTSA ID
11318638
Incident
Mar 17, 2020
Mileage
174,000 mi
Driver assistance
Filed Feb 1, 2020

SEEMS TO BE AN ISSUE FOR A LOT OF PEOPLE THROUGHOUT CHRYSLER VEHICLES. I WAS DRIVING WHEN THE ENGINE CUT DOWN TO 30 MPH AND INDICATOR LIGHTS CAME ON, ENGINE LIGHT, TRACTION CONTROL AND "RED LIGHTNING BOLT" (ETC ELECTRONIC THROTTLEBODY CONTROL). WHAT IS HAPPENING IS YOUR COMPUTER HAS DETECTED SOMETHING WRONG AND HAS GONE INTO LIMP MODE WHICH IS ALLOWING THE VEHICLE ONLY ENOUGH POWER TO GET OFF THE ROAD (LIMP OFF THE ROAD). IT APPEARS DEALERS AND MECHANICS DON'T KNOW OR AREN'T TELLING. DON'T TELL THEM I HAVE THE SOLUTION, THEY ARE IN BUSINESS TO MAKE MONEY OFF OF YOU, DON'T GIVE THEM A HAND UP. THEY MAY WANT TO REPLACE YOUR THROTTLE BODY WHICH THEY CHARGE OVER $1,000 FOR AND IT DOESN'T FIX THE ISSUE. THE PROBLEM IS CALIBRATION BETWEEN YOUR ACCELERATOR (GAS PEDDLE) POSITION SENSOR, COMPUTER AND ETC (THROTTLE) SENSOR. IT WILL COST YOU $0 AND 10 SECONDS TO SOLVE. GET IN, TURN THE KEY TO "ACCESSORY" POSITION JUST BEFORE TURNING THE ENGINE ON. LET ALL THE INSTRUMENT LIGHTS ON THE DASH RESET. ENGINE, "RED LIGHTNING BOLT" AND (IF EBRAKE IS ENGAGED) BRAKE LIGHTS SHOULD BE ON. NOW PUSH THE ACCELERATOR PEDDLE TO THE FLOOR AND COUNT TO TEN. THE "RED BOLT" LIGHT SHOULD NOW TURN OFF AND YOU HAVE JUST RETEACHED OR CALIBRATED YOUR POSITION SENSOR. TURN THE KEY BACK OFF AND THEN TURN ON YOUR VEHICLE AND ENJOY THE RIDE.

NHTSA ID
11306510
Incident
Jan 17, 2020
Mileage
99,100 mi
Body & structure
Filed Nov 26, 2019

TL* THE CONTACT OWNS A 2009 JEEP COMPASS. THE CONTACT WAS INFORMED BY FERRARIO AUTO TEAM OF SAYRE (102 SPRING ST, SAYRE, PA 18840, (570) 888-2367) THAT THE VEHICLE'S FRONT CROSS MEMBER BAR WAS CORRODED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THERE WAS AN EXTENDED WARRANTY FOR THE PART; HOWEVER, THE WARRANTY WAS EXPIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
11282452
Incident
Nov 22, 2019
Airbags
Filed Oct 18, 2019

THE AIRBAG LIGHT HAS MAINTAINED ITSELF ON APPROXIMATELY THREE MONTHS, AND EVERY 10-15 MINUTES IT SENDS ME AN ALARM, WARNING ME THAT SOMETHING IS WRONG, AND THAT THE AIRBAG IS NOT FUNCTIONING ACCORDINGLY.THIS HAPPENS EVERY TIME THE VEHICLE IS BEING IN USE AND IN MARCH.

NHTSA ID
11269482
Incident
Jul 29, 2019
Mileage
133,800 mi
ElectricalEngineFuel system
Filed Aug 15, 2019

2009 JEEP COMPASS MANUAL TRANSMISSION ENGINE STALLING INTERMITTENTLY AT HIGHWAY SPEED AND ALSO AT IDLING. HAS HAPPENED SEVERAL TIMES, BUT USUALLY STARTS BACK UP AFTER A SHORT PERIOD OF TIME. ALSO, VEHICLE WILL INTERMITTENTLY NOT START, ALL LIGHTS ON DASH LIGHT UP, BATTERY IS GOOD, NOTHING WRONG WITH STARTER. SOMETIMES IT WILL START WITHIN MINUTES, OTHER TIMES IT STARTS AFTER A DAY OR TWO... RANDOM. BREAK PEDAL USUALLY VERY STIFF. HAVE HAS IT TOWED TO THE DEALERSHIP TO ONLY HAVE IT START AND THEY COULD NOT DIAGNOSE THE ISSUE.

NHTSA ID
11244102
Incident
Aug 14, 2019
Mileage
190,000 mi
Airbags
Filed Apr 24, 2019

TAKATA RECALL...AIRBAG LIGHT IS ON AND THERES NOTHING/ NOBODY IN PASSENGER SEAT.

NHTSA ID
11203418
Incident
Apr 24, 2019
Body & structure
Filed Oct 24, 2018

FRONT SUBFRAME ROTTED OUT ON 2009 WITH ONLY 90,000 MILES. THIS IS A SAFETY ISSUE IF DRIVING AND BRAKES, WHICH COULD CAUSE SERIOUS INJURY AND/OR DEATH TO MYSELF OR OTHERS. MY MECHANIC SAID THIS SHOULD NOT BE THIS ROTTED FOR A CAR OF THIS AGE. I BROUGHT IT TO MECHANIC FOR LEAKING OIL, AND WHEN HE LIFTED IT HE SAW RUST. THE OIL PAIN IS NOW GETTING REPLACED FOR CORROSION.

NHTSA ID
11142314
Incident
Oct 23, 2018
Mileage
90,700 mi
Suspension
Filed Aug 20, 2018

MY SON CAME FROM GETTING AN OIL CHANGE AND WAS TOLD HIS JEEP COMPASS IS DANGEROUS TO BE ON THE ROAD. FRONT SUB FRAME IS RUSTED OUT AND COULD BE VERY DANGEROUS. SUBFRAME SHOULD NOT BE BAD ON A 2009 VEHICLE.

NHTSA ID
11121140
Incident
Aug 20, 2018
Body & structure
Filed Aug 12, 2018

THE FRONT CROSS MEMBER IS RUSTED OUT TOTALLY. CANNOT BE DRIVEN VERY UNSAFE

NHTSA ID
11119481
Incident
Jul 10, 2018
EngineTransmission
Filed Jun 6, 2018

TL* THE CONTACT OWNS A 2009 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE ENGINE, BUT WAS UNSUCCESSFUL. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS LATER TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT FAILURE CODE: CU10001 FOR THE POWERTRAIN CONTROL MODULE WAS NOT RECEIVING CONNECTION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

NHTSA ID
11100260
Incident
Apr 20, 2018
Mileage
115,000 mi
Fuel system
Filed Nov 23, 2017

VEHICLE STATIONARY-ENGINE LIGHT STAYS ON EVERY TIME I PUT GAS IN VEHICLE DUE TO SMALL LEAK IN EMISSION SYSTEM AT GAS FILL NECK AND GAS CAP. APPEARS TO BE DUE TO FORMATION OF BROWN SUBSTANCE ON METAL GAS NECK. NEW GAS CAP HELPS FOR ABOUT 3 OR 4 FILL-UPS BEFORE IT BECOMES CONTAMINATED WITH THE BROWN SUBSTANCE.

NHTSA ID
11048145
Incident
Nov 23, 2017
Mileage
40,000 mi
Suspension
Filed Nov 9, 2017

IN THE LAST FOUR YEARS, I HAVE HAD TO REPLACE THE CONTROL ARMS ON BOTH THE DRIVER SIDE AND THE PASSENGER SIDE, I JUST FOUND OUT THAT BOTH ARE NEED OF REPLACEMENT AGAIN AND IT THE COST IS OUT OF THIS WORLD. JEEP NEEDS TO TAKE CARE OF THIS. I UNDERSTAND I AM NOT THE ONLY ONE WITH THIS ISSUE.

NHTSA ID
11044860
Incident
Nov 9, 2017
Mileage
98,000 mi
AirbagsDriver assistanceElectrical+1 more
Filed Jul 19, 2017

TL* THE CONTACT OWNS A 2009 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE ANTI LOCK BRAKING SYSTEM, ELECTRONIC STABILITY PROGRAM, AND TRACTION WARNING INDICATORS WOULD REMAIN ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR LOCAL DEALER FOR DIAGNOSTIC TESTING OR REPAIRS DUE TO THE DIAGNOSTIC FEES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ID
11006461
Incident
Sep 1, 2015
Mileage
100,000 mi
Suspension
Filed Apr 25, 2017

PREMATURE FAILURE (46700 MILES) OF BOTH LEFT AND RIGHT LOWER CONTROL ARMS FOUND DURING ANNUAL STATE INSPECTION. REPLACED BOTH LOWER CONTROL ARMS.

NHTSA ID
10980399
Incident
Jul 21, 2015
Mileage
46,700 mi
Suspension
Filed Apr 17, 2017
Crash reported

I WAS DRIVING TO WORK DEC 23 MORNING AND REAR SUB FRAME BROKE AWAY FROM CONTROL ARM SENDING ME IN THE DITCH..LUCKY IT WAS 25 MPH. HAD LOCAL CHRYSLER DEALER LOOK AT IT AND BECAUSE IT WAS.MADE IT CANADA THEY WON'T FIX IT UNDER THE EXTENDED WARRNTY.. I JUST GOT THIS IN JUNE, AND STILL OWE 6500 ON IT.. CHRYSLER NEEDED TO STEP UP.. WHAT DOES IT MATTER WERE THE JEEP WAS MADE.YOUR PARTS WERE THE PROBLEM SO FIX IT..I COULD HAVE DIED BECAUSE OF FRAME ROT.. NEVER HAD A ISSUE IN MY 95 BLAZER!!

NHTSA ID
10978968
Incident
Dec 23, 2016
Mileage
109,000 mi
Electrical
Filed Mar 3, 2017

THEY (DEALERS) KEEP SAYING MY WIRING HARNESS NEEDS REPLACE. THEY REPLACE IT ONCE ON 7/11/16 CAUSE MY RADIATOR FAN WOULD NOT COME ON AND THEY REPLACE THE TIMP. NOW THE FAN WON'T TURN OFF EVEN WHEN THE KEY IS OUT. MILES ON THIS IS 130,859 I BELIEVE THERE A ISSUE WITH THIS WIRING HARNESS P/N 68043111AB AND THE TIMP P/N RL028007AD CHECK AND SEE HOW MANY REPLACEMENTS THEY PUT IN THESE MODELS. I WENT TO A JUNK YARD AND ALL THE COMPASS'S TIMP OR FUSE BOX HAD BEEN REMOVED.

NHTSA ID
10958401
Incident
Jul 11, 2016
Mileage
129,957 mi
Body & structure
Filed Jan 10, 2017

THE FRONT SUBFRAME IS ROTTED. THIS WAS NOTICED WHEN GETTING AN OIL CHANGE.

NHTSA ID
10944225
Incident
Dec 14, 2016
Mileage
88,000 mi
Engine
Filed Dec 12, 2016

TL* THE CONTACT OWNS A 2009 JEEP COMPASS. THE CONTACT STATED THAT THE ENGINE EMITTED A LOUD NOISE WHILE DRIVING. THE CONTACT INSPECTED THE VEHICLE AND OBSERVED THAT THE ENGINE CRADLE WAS CORRODED DUE TO DEFECTIVE METAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.

NHTSA ID
10934806
Incident
Nov 1, 2016
Mileage
75,000 mi
Filed Nov 17, 2016

WHEN IT RAINS, WATER POURS INTO THE CABIN FROM THE DOME LIGHT WHILE DRIVING. WATER ALSO POOLS IN THE PASSENGER SIDE FLOOR.

NHTSA ID
10926582
Incident
Feb 3, 2011
Mileage
68,000 mi
Suspension
Filed Nov 14, 2016

SUBFRAME ROT. AT 70,000 MILE STEERING CONTROL WAS LOST DUE TO A CRACK IN THE FRONT SUBFRAME CAUSED BY EXCESSIVE RUST/ROT. LUCKILY THERE WERE NO INJURIES SINCE THIS HAPPENED AT LOW SPEED. THE FRONT SUBFRAME HAD A COMPLETE FAILURE WITH A 12 INCH LATERAL CRACK THROUGH THE CROSS MEMBER. THIS CAUSED TOTAL FRONT SUSPENSION AND STEERING FAILURE. THE CAR WAS NOT ABLE TO BE DRIVEN OR MOVED UNDER ITS OWN POWER. THIS PROBLEM HAS BEEN REPORTED FOR JEEP COMPASS, JEEP PATRIOT AND DODGE CALIBER. CHRYSLER NEEDS TO ADDRESS THIS PROBLEM BEFORE SOME ONE GETS HURT OR KILLED!

NHTSA ID
10925933
Incident
Nov 5, 2016
Mileage
70,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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