2013 Jeep Compass Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2013 Jeep Compass, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Powertrain (other)2724.8%
- Airbags1614.7%
- Electrical1311.9%
- Driver assistance1110.1%
- Engine109.2%
- Seat belts98.3%
- Fuel system43.7%
- Body & structure43.7%
- Interior & seats43.7%
- Steering32.8%
- Suspension32.8%
- Visibility32.8%
- Brakes21.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
This vehicle before had the cvt transmission replaced as it was over heating/inoperable. Complete replacement. Flash forward not even a year I was driving and thr transmission made a noise and basically locked up causing the driver to hit curb at high rate of speed along the freeway. The vehicle again is disabled with a transmission defect and requires replacement. 2nd transmission failure and will need replacement and caused injury during collision with curb at high rate of speed without any indication lights of a mechanical issue prior to impact.
The vehicle was taken in for a recall of the catalytic converters and PCM software, July 2019. May 2021, while driving at highway speeds the transmission temperature light illuminated and an un-commanded deceleration occurred to about 10 mph, it would go no faster got to the nearest off ramp and to a rest area sat for an hour, then the vehicle performed normally. May 13, 2021, took the vehicle to the repair facility no trouble codes were set but they replaced the transmission filler tube. A few days later the light illuminated again but no adverse driving conditions occurred. June 18, 2021, at highway speeds the vehicle decelerated to 10 mph a service engine light illuminated a transmission overtempt light also and made it home about ten miles at no more than 10mph, 19 aug 2022 drove the vehicle at a few mph to my local Jeep dealer for check engine and no power.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I HAVE BEEN TRYING TO GET IN CONTACT WITH BENSONS CHRYSLER DODGE JEEP RAM IN GREER SC SINCE THE SPRING OF 2019 ABOUT RECALLS ON MY JEEP. FINALLY, MY DAD DECIDED TO JUST CALL CHRYSLER AND THEY SENT US TO THE BIG O WHICH IS IN GREENVILLE SC THE INSTRUCTED US THEY WOULD ORDER THE PARTS AND CALL US WHEN THEY COME IN. IT HAS BEEN ABOUT 7 MONTHS SINCE WE CALLED THEM IN EITHER JUNE OR JULY ABOUT THIS AND SINCE IT IS AIRBAGS AND SEATBELTS WE ARE VERY CONCERNED WITH MY SAFETY IF I WAS TO GET INTO A WRECK.
TL* THE CONTACT OWNED A 2013 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SAW FLAMES IN THE REARVIEW MIRROR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE DRIVER SAW FLAMES UNDERNEATH THE HOOD. THE DRIVER ATTEMPTED TO OPEN THE HOOD, BUT WAS UNABLE TO DO SO. THE FIRE DEPARTMENT WAS CALLED, BUT BEFORE THEY ARRIVED, THERE WAS A LOUD EXPLOSION AND THE VEHICLE BECAME MOMENTARILY ENGULFED IN FLAMES. THE VEHICLE WAS TOTALED AND THE REMNANTS WERE TOWED TO A TOW YARD. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE DEALER WAS CONTACTED (CALIFORNIA MOTORS, SANTA ANA, CA, 714-515-6100) AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT AN INVESTIGATOR WOULD BE SENT OUT, BUT NO ONE SHOWED UP. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *TT CONSUMER STATED JEEP/CHRYSLER INSTEAD OF TAKING RESPONSIBLITY FOR A MALFUNCTION ON THE 2013 JEEP COMPASS THAT ENGULFED IN FLAME AND COULD HAVE TRAPPED MY SON INSIDE AFTER THE DOORS WOULDN'T OPEN AS ALSO EFFECTED MY CREDIT AMONGST THE OTHER PROBLEMS CAUSED BY THE EVENT. UPDATED 8/24/18*JB
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The vehicle was taken in for a recall of the catalytic converters and PCM software, July 2019. May 2021, while driving at highway speeds the transmission temperature light illuminated and an un-commanded deceleration occurred to about 10 mph, it would go no faster got to the nearest off ramp and to a rest area sat for an hour, then the vehicle performed normally. May 13, 2021, took the vehicle to the repair facility no trouble codes were set but they replaced the transmission filler tube. A few days later the light illuminated again but no adverse driving conditions occurred. June 18, 2021, at highway speeds the vehicle decelerated to 10 mph a service engine light illuminated a transmission overtempt light also and made it home about ten miles at no more than 10mph, 19 aug 2022 drove the vehicle at a few mph to my local Jeep dealer for check engine and no power.
FAULTY TIPM SHORTLY OUT SOME ELECTRICAL RELAYS. STATIONARY COOLING FANS DON'T SHUT OFF EVEN WHEN IGNITION KEY IS OFF. AC BLOWER FANS INTIMIDATE ON AND OFF. AT CHRYSLER DEALERSHIP FOR 10 DAYS. ALL RELAYS CHANGED 'ALL SENSORS CHANGE. TIPM DIAGNOSIS SAYS SHORT IN TIPM. $1500.00 PART AFTER REPAIR OF RELAYS AND SENSORS. TOTAL $2500+. BILL. AWAITING NEW TIPM TO COME IN. CHRYSLER CAN'T GUARANTEE THAT THAT WILL FIX THE PROBLEMS.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
FAULTY TIPM SHORTLY OUT SOME ELECTRICAL RELAYS. STATIONARY COOLING FANS DON'T SHUT OFF EVEN WHEN IGNITION KEY IS OFF. AC BLOWER FANS INTIMIDATE ON AND OFF. AT CHRYSLER DEALERSHIP FOR 10 DAYS. ALL RELAYS CHANGED 'ALL SENSORS CHANGE. TIPM DIAGNOSIS SAYS SHORT IN TIPM. $1500.00 PART AFTER REPAIR OF RELAYS AND SENSORS. TOTAL $2500+. BILL. AWAITING NEW TIPM TO COME IN. CHRYSLER CAN'T GUARANTEE THAT THAT WILL FIX THE PROBLEMS.
ELECTRONIC THROTTLE CONTROL AND ELECTRONIC STABILITY CONTROL INDICATOR LIGHTS TURN ON AND VEHICLE GOES INTO "LIMP" MODE CREATING THE INABILITY TO ACCELERATE OVER 10MPH. WHEN PULLING OUT IN FRONT OF ONCOMING TRAFFIC, THE JEEP STALLS AND THEN GOES INTO LIMP MODE. SERIOUS SAFETY CONCERN WITH NOT BEING ABLE TO ACCELERATE IN THESE SCENARIOS. HAS HAPPENED EVER SINCE THE JEEP HAD 50,000 MILES AND HAS CONTINUED TO THE POINT THE VEHICLE IS NO LONGER DRIVABLE AS OF JUNE 2020 (ISSUES BEGAN IN JAN 2019). EXTREME HESITATION HAS OCCURRED WHEN TRYING TO ACCELERATE ON AN ON-RAMP ALSO CREATING A SAFETY HAZARD AS TO NOT GET UP TO THE APPROPRIATE SPEED TO SAFELY MERGE WITH TRAFFIC. CVT TRANSMISSION BEGAN OVERHEATING AT 55,000 MILES, ALSO CAUSING THE JEEP TO GO INTO LIMP MODE. *TR
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Catalytic converter problem Warning engine light keeps coming on. This has happened over several years. It now comes on everyday. It is now in shop to be fixed and code shows front converter is bad which includes the manifold.
PURCHASED 2013 JEEP COMPASS WITH 109,000 MILES. NOTICED IT BURNED OIL BAD. REPLACED SPARK PLUGS, CHANGED OIL TO SYNTHETIC AS RECOMMEND AND FILTER. CONTINUED TO HAVE EXCESSIVE OIL BURN. 3 BOTTLES EVERY 2 WEEKS. WAS DRIVING IT AND HEARD A LOUD NOISE AND SOMETHING DIDNT FEEL RIGHT., SHE PULLED OVER AS OIL LIGHT CAME ON. NOW OIL WAS CHECKED AND WAS FULL PRIOR TO DRIVING 40 MINUTES, NOW OIL LIGHT ON, CHECKED OIL AND WAS LOW. HAD TO CALL A TOW TRUCK, HAD IT TOWED TO GARAGE AND ENGINE IS FRIED. AT 111,000 MILES, NEEDS A WHOLE NEW ENGINE. ENGINE IT IS IS A 2.4L . IF MY DAUGHTER DIDNT THINK QUICK TO PULL OFF THE ROAD AND STOP, THIS WOULD HAVE BEEN A HORRIBLE ACCIDENT
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
I HAVE BEEN TRYING TO GET IN CONTACT WITH BENSONS CHRYSLER DODGE JEEP RAM IN GREER SC SINCE THE SPRING OF 2019 ABOUT RECALLS ON MY JEEP. FINALLY, MY DAD DECIDED TO JUST CALL CHRYSLER AND THEY SENT US TO THE BIG O WHICH IS IN GREENVILLE SC THE INSTRUCTED US THEY WOULD ORDER THE PARTS AND CALL US WHEN THEY COME IN. IT HAS BEEN ABOUT 7 MONTHS SINCE WE CALLED THEM IN EITHER JUNE OR JULY ABOUT THIS AND SINCE IT IS AIRBAGS AND SEATBELTS WE ARE VERY CONCERNED WITH MY SAFETY IF I WAS TO GET INTO A WRECK.
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RAIRDON'S CHRYSLER DODGE JEEP RAM OF KIRKLAND (12828 NE 124TH ST, KIRKLAND, WA 98034 (425) 821-1777) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS INFORMED THAT OWNERS WOULD RECEIVE A SECOND NOTICE IN AUGUST OF 2017 WHEN REMEDY PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT STATED THAT THEIR VEHICLE DECELERATED AND BEGAN TO SMOKE. THE CONTACT THEN PULLED OVER AND PLACED THE VEHICLE IN PARK. THE HOOD WAS OPENED AND AND EXCESSIVE FLAMES WERE VISIBLE. THE FIRE GREW LARGER FROM OUT OF THE HOOD. THE CONTACT'S FRIEND CAME OUT SIDE AND EXTINGUISHED THE FIRE WITH THEIR OWN FIRE EXTINGUISHER. A POLICE REPORT WAS NOT MADE. THE CONTACT CALLED BAXTER CHRYSLER JEEP DODGE (17950 BURT ST SUITE 200, OMAHA, NE 68118 (402) 800-1230). THE VEHICLE WAS DIAGNOSED. THE MECHANICS STATED THAT THE FUEL LINE FAILED. MECHANICS SET UP AN APPOINTMENT FOR TOMORROW. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE MILEAGE WAS 74,000. THE VIN WAS NOT AVAILABLE.
FUEL EMISSIONS SYSTEM. REPEATED CHECK ENGINE LIGHT WARNING INDICATIONS HAVE BEEN SEEN IN THIS VEHICLE OVER THE PAST YEAR. REPEATED TRIPS TO THE DEALERSHIP FOR SERVICE RESULTED IN COMPONENTS BEING REPLACED ERRONEOUSLY. MOST RECENT REPLACEMENT REQUIRED ENTIRE REPLACEMENT OF FUEL TANK AND HOSES DUE TO EXCESSIVE CORROSION AND DEFORMATION OF THE TANK. THE VEHICLE HAS APPROXIMATELY 65,000 MILES OF OPERATION. THIS REPEATED ISSUE HAS COST SEVERAL HUNDREDS OF DOLLARS IN UNNECESSARY REPAIRS, LOST TIME FROM WORK, AND EXTREME CONCERN OVER THE SAFETY OF THE VEHICLE'S FUEL SYSTEM AND EMISSIONS MONITORING COMPONENTS. DEGREE OF CORROSION AND LEVEL OF FAILURE ON SEALS AS REPORTED BY SERVICE TECHNICIAN SEEMS VERY HAZARDOUS FOR THE AGE AND USE HISTORY OF VEHICLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I HAD MY JEEP IN FOR REGULAR SERVICE & IT WAS DISCOVERED TO HAVE A RUSTED SUBFRAME. IT WAS SUGGESTED TO TAKE IT TO THE DEALER. I MADE THE APPOINTMENT. IT WAS EVALUATED & DETERMINED THAT MY VIN WAS NOT INCLUDED IN THE EXTENDED WARRANTY, EVEN THOUGH IT IS THE SAME ISSUE WITH PREMATURELY RUSTING. I CONTACTED JEEP CUSTOMER CARE ON TWO OCCASIONS, BUT THEY WILL NOT HELP. THE COST TO REPLACE THE SUBFRAME IS OVER $1,300. IT IS A SAFETY ISSUE & IF NOT REPAIRED WILL CONTINUE TO CORRODE & DIMINISH THE HANDLING OF MY JEEP AS WELL AS THE STRUCTURAL SUPPORT.
WHILE DRIVING, BANGING NOISE FROM REAR AND FRONT SUSPENSION WAS HEARD. SQUEALING NOISE (METAL ON METAL) ALSO HEARD FROM BRAKES. MECHANIC INSPECTED UNDERCARRIAGE AND SAW UNDERCARRIAGE WAS THOROUGHLY RUSTED WHICH DAMAGED FRONT AND REAR SUSPENSION AND BRAKES. WAS INFORMED OF DANGER IN DRIVING AND ADVISED TO GET TO DEALER IMMEDIATELY. BRAKES DAMAGED INSIDE TO THE OUTSIDE DUE TO RUST. ALL BRAKE SYSTEM PARTS WERE REPLACED. MECHANIC ALSO HAD TO GRIND AWAY RUST TO PREVENT FURTHER DAMAGE. MECHANIC CLAIMED THIS WAS THE WORST AMOUNT OF RUST HE HAD SEEN IN 20 YEAR CAREER. REPAIRS TOTALED $784.44. MAY ALSO HAVE AFFECTED RADIATOR AS WELL. HEAT NOW NOT WORKING AND PRESTONE TURNS RED FROM RUST.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
Passenger seat headrest ejected itself. Outside of the car was getting a handwash and suddenly the headrest just shot open. Now nobody is able to sit in passenger seat safely. Unsure how this could happen as car was operating just fine prior.
While preparing to enter my car today (6/5/2022) I heard a fairly loud popping/exploding sound. I quickly backed away from the car then approached it again and realized the passenger headrest, though attached, had basically split in 2. Upon further inspection I couldn’t see why this had randomly happened as I didn’t have a passenger with me and hadn’t touched it. I tried to force it back together but couldn’t figure out how to get it to move so I left it as is. Later this evening I started searching online for how to fit it back together and it appears this happens frequently especially with jeeps and is a failure of a safety feature called active headrest. I went back out to look at it and saw exactly what I had seen other drivers mention, there’s 2 teeny tiny pieces of black plastic that apparently keep it from deploying and the right one had cracked. Just lucky that no one was sitting there at the time or that it wasn’t the driver headrest while driving - very unsafe, I can’t even believe a “safety feature” is approved when it’s only withheld by a piece of plastic so small you wouldn’t think twice about discarding it if you found it while opening a toy.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED AND EXTRA FORCE WAS NEEDED TO STEER THE VEHICLE. THE CONTACT ALSO STATED THAT THE TRANSMISSION FELT LIKE IT DOWNSHIFTED WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE OUTER TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 110,000.
I BOUGHT THIS JEEP JUNE 25TH 2015. I HAVE HAD IT IN THE SHOP 3 TIMES, AND I CONTINUE TO HAVE THE SAME PROBLEM. THE PROBLEM IS WITH THE TRACTION CONTROL SYSTEM. REPAIRS HAVE BEEN DONE TO THE TRACTION CONTROL SYSTEM EVEN BEFORE I BOUGHT THE VEHICLE. THE CAR FAX SHOWS WHERE IT HAD BEEN IN THE SHOP TO HAVE THE STRUTS WERE REPLACED BACK ON APRIL 25, 2014. IT ALSO SHOWS THAT IT HAD TO HAVE TWO TIRES REPLACED ON 6/8/2015. I HAVE TAKEN THE VEHICLE IN 3 TIMES TO HAVE THE SAME ISSUE CORRECTED. WORK ORDERS FROM 7/18/2015, 8/25/2015 AND 9/3/2015. I CONTINUE TO HAVE PROBLEMS WITH IT THAT I DO NOT DRIVE IT. I FEEL IT IS UNSAFE. I FEEL ANY MOMENT I COULD CAUSE AN ACCIDENT THAT COULD HURT MYSELF OR SOMEONE ELSE. THE VEHICLE HAS SWIRLED TWO TIMES ON ME SO BAD THAT IT ALMOST CAUSED ME TO HIT THE WALL. IF I HAD NOT STOPPED THE VEHICLE FAST ENOUGH, I WOULD HAVE HIT THE WALL. IF A CAR WOULD HAVE BEEN ON MY RIGHT, I WOULD HAVE HIT IT. THE VEHICLE HAD TO BE TOWED FROM THE SERVICE ROAD OF THE HIGHWAY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
I STARTED HAVING PROBLEMS IN 09/11/2015 WITH MY REAR RIGHT CONTROL ARM THE RUBBER BUSHING GAVE OUT AND THE CONTROL ARM WAS SQUEAKING VERY LOUDLY, I COMPLAINED TO THE DEALER AND THEY GAVE ME A GOODWILL SERVICE CHARGE OF $100 BUT AFTER I ASKED IF THE CONTROL ARM ON THE LEFT ALSO WENT BAD WOULD THEY ALSO HONOR THE GOODWILL THEY TOLD ME THAT IT WOULD BE MY PROBLEM. THE LEFT SIDE OF THE REAR CONTROL BUSHING HAS GONE BAD IN FEB OF 2016 NOW I HAVE TO FIX THIS THING. I KNOW THAT IF IT FAILS COMPLETELY I COULD HAVE A CONTROL PROBLEM. WOULD YOU PLEASE LOOK INTO THIS. I HAVE CALLED CHRYSLER JEEP AND ALL THEY SAID THAT IT IS NOT A RECALL BUT I KNOW THAT OTHER JEEPS ARE HAVE THIS SAME PROBLEM. WOULD YOU PLEASE INTERVENE IN THIS POTENTIALLY DANGEROUS PROBLEM, THE HAPPENS WHEN THE VEHICLE IS MOVING. THANKS FOR YOUR TIME [XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
I BOUGHT THIS JEEP JUNE 25TH 2015. I HAVE HAD IT IN THE SHOP 3 TIMES, AND I CONTINUE TO HAVE THE SAME PROBLEM. THE PROBLEM IS WITH THE TRACTION CONTROL SYSTEM. REPAIRS HAVE BEEN DONE TO THE TRACTION CONTROL SYSTEM EVEN BEFORE I BOUGHT THE VEHICLE. THE CAR FAX SHOWS WHERE IT HAD BEEN IN THE SHOP TO HAVE THE STRUTS WERE REPLACED BACK ON APRIL 25, 2014. IT ALSO SHOWS THAT IT HAD TO HAVE TWO TIRES REPLACED ON 6/8/2015. I HAVE TAKEN THE VEHICLE IN 3 TIMES TO HAVE THE SAME ISSUE CORRECTED. WORK ORDERS FROM 7/18/2015, 8/25/2015 AND 9/3/2015. I CONTINUE TO HAVE PROBLEMS WITH IT THAT I DO NOT DRIVE IT. I FEEL IT IS UNSAFE. I FEEL ANY MOMENT I COULD CAUSE AN ACCIDENT THAT COULD HURT MYSELF OR SOMEONE ELSE. THE VEHICLE HAS SWIRLED TWO TIMES ON ME SO BAD THAT IT ALMOST CAUSED ME TO HIT THE WALL. IF I HAD NOT STOPPED THE VEHICLE FAST ENOUGH, I WOULD HAVE HIT THE WALL. IF A CAR WOULD HAVE BEEN ON MY RIGHT, I WOULD HAVE HIT IT. THE VEHICLE HAD TO BE TOWED FROM THE SERVICE ROAD OF THE HIGHWAY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
DURING COMMUTE ON TUES 6/21 VEHICLE BEGAN TO EXPERIENCE DEACCELARATION; FOLLOWING DAY VEHICLE SEEMED TO RESUME WORKING; BY FRI. 6/24 VEHICLE BEGAN TO DISPLAY THE SAME PERFORMANCE ISSUE
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THERE WAS A SHORT BETWEEN THE WIRES WITHIN THE DRIVER'S SIDE EXTERIOR POWER MIRROR WHICH CAUSED A FIRE AND THE MIRROR MOTOR MELTED. THE FLAMES WERE EXTINGUISHED BY THE FIRE DEPARTMENT. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
WHILE DRIVING, BANGING NOISE FROM REAR AND FRONT SUSPENSION WAS HEARD. SQUEALING NOISE (METAL ON METAL) ALSO HEARD FROM BRAKES. MECHANIC INSPECTED UNDERCARRIAGE AND SAW UNDERCARRIAGE WAS THOROUGHLY RUSTED WHICH DAMAGED FRONT AND REAR SUSPENSION AND BRAKES. WAS INFORMED OF DANGER IN DRIVING AND ADVISED TO GET TO DEALER IMMEDIATELY. BRAKES DAMAGED INSIDE TO THE OUTSIDE DUE TO RUST. ALL BRAKE SYSTEM PARTS WERE REPLACED. MECHANIC ALSO HAD TO GRIND AWAY RUST TO PREVENT FURTHER DAMAGE. MECHANIC CLAIMED THIS WAS THE WORST AMOUNT OF RUST HE HAD SEEN IN 20 YEAR CAREER. REPAIRS TOTALED $784.44. MAY ALSO HAVE AFFECTED RADIATOR AS WELL. HEAT NOW NOT WORKING AND PRESTONE TURNS RED FROM RUST.
ENTERED BANK PARKING TO USE ATM MACHINE, AT THAT TIME WHEN STEPPED ON BRAKE TO STOP THE CAR, IT ACCELERATED LIKE SOMEONE WAS STEPPING ON GAS PEDAL. AT THAT TIME I TRIED TO STOP THE CAR BY SHIFTING INTO ANOTHER GEAR AND ALSO TRIED PULLING KEY OUT OF THE IGNITION. AT THAT TIME KNEW I HAD TO GET CAR STOPPED WITHOUT HURTING ANYONE, SO THERE WAS A WOODED AREA BEHIND BANK, I RAN CAR INTO AREA THAT HAD HUGE ROCKS WHICH I RAN OVER AND THEREFORE HIT A TREE HEAD ON TO STOP MY CAR. THE CAR WAS STILL RUNNING WOULD NOT SHUT OFF AND WOULD NOT STILL CHARGE GEARS OR CAR WOULD NOT SHUT OFF AND THE AIR BAGS DID NOT DEPLOY (ANY OF THEM). NOT SURE IF THIS IS A BRAKE, ENGINE, TRANSMISSION, COMPUTER, AIR BAG, OR A COMBINATION PROBLEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .