Owner-reported complaints naming the fuel system system, filed with NHTSA
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Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2019 Jeep Compass submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
GOING INTO A TURN OIL LIGHT FLASHED BRIEFLY AND CAR COMPLETELY SHUT DOWN MID TURN THIS HAPPEND 2 TIMES IN A MONTH I HAVE PREVIOUSLY LOGGED A COMPLAINT WHERE THE START STOP DID A SIMILAR SHUTDOWN IN MIDDLE OF DRIVING THIS IS EXTREMELY DANGEROUS THE ISSUE IS ALL OVER THE FORUMS ON JEEP SOMEONE WILL DIE AS A RESULT OF THIS AND NOTHING IS BEING DONE ITS A REAL LIFE SAFTEY ISSUE!!!
There is a large system failure in the Jeep Compass, in which the oil is getting mixed with fluid, causing the transmission fluid to become like chocolate milk. This failure is all in the way the vehicle is manufactured that it causes damage to both the transmission and engine costing approximately more than 14k in repairs. The problem has been confirmed at a dealership, as well as too other 2019-2020 Jeep Compass owners and Jeep has done nothing. It is a safety issue as the vehicle stopped in the middle of the fwy, and needed to be towed. All oil changes and maintenance done at dealership on time and nothing was ever caught, was told this is a common problem for this year's models. A warning lamp popped up the same day I had an oil change appointment. It has not been inspected as no one seems to care to help. I was even charged for the oil change that I didnt get and was never refunded. Car is still not drivable as no repairs have fixed issue.
My 2019 Jeep Compass (VIN: omitted per instructions) experienced a serious powertrain issue where coolant leaked into the transmission, causing overheating and vehicle failure. The car became inoperable without warning at 74,000 miles. There were no prior signs or symptoms. A certified Jeep dealership confirmed a mechanical failure involving a faulty internal part that allowed transmission fluid and coolant to mix. Jeep denied full coverage despite it being a known issue among other owners. This is a significant safety risk, especially if the vehicle were to fail while driving. I am the original owner and the vehicle has been well-maintained with no accidents. A case was filed with Jeep, and a partial repair discount was offered, but the out-of-pocket cost is still unaffordable. This defect needs to be addressed as it renders the vehicle unreliable and unsafe.
Stopped at stoplight. Engine start/stop was selected on and stopped engine per usual. Released brake and engine didn’t restart leaving vehicle un-powered in traffic. Shifted to park. Let vehicle recycle on/off power a few times. Engine was able to be restarted several minutes later. This happened before ~1 year ago and dealer replaced aux battery and torque sensors but couldn’t replicate failure and never disclosed any actual fault found.
When filling the gas tank and it gets near full, the gas will splash back onto the side of the car, the ground and can get on my clothes, shoes, etc. Jeep vehicles have a long history of this specific problem. No recalls for this VIN. Please help. This is dangerous and scary. It happens every time I fill the tank.
It is not allowing me to check everything but the bottom line is this. It is highly inappropriate to know that there were three recalls on this vehicle it says 2 were completed there were investigations done and I do not have the ability to view them as a consumer especially whrn I was trying to buy it and now when I am trying to find out if it is related to a problem I am having. I need the full detailed list. I have asked the dealership and not received the documentation, please provide them. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This 2019 Jeep Compass, has mixed the coolant and oil causing a blown head gasket, according to the dealership, it needs a new engine, and something that is too common on the Jeep Compass, as mine is shy over 8k it is not covered under warranty. No warning lights came on, no lights of high temperature in the transmission, oil or coolant. The car did stall in the middle of the road, causing risk for myself and the child I had in the car. As this is a common problem with the Jeep Compass, how is this major issue not a recall? Why is Jeep/ Chrysler waiting and endangering many of their consumers lives, and not fixing this issue??? The vehicle is available for inspection, with towing being invovled as I am terrified to drive this vehicle.
While driving, the Jeep Compass lurched forward several times rather than having smooth acceleration. Within 5 minutes, the vehicle was sputtering and the engine just shut down completely. the "BRAKE" light illuminated on the dashboard, but no check engine light has ever been on. I was able to restart 4 times as I was trying to get to a mechanic. The last time I restarted it was struggling to start. Mechanic has since looked at it, and there are no codes to indicate what is going on. I did notice online that there are other complaints of Jeep Compass shutting off while driving, so I wanted to file a complaint.
THIS IS THE SECOND TIME THAT I AM WRITING THIS LETTER ON THIS 2019 JEEP COMPASS WHEN DRIVING THE LIGHTS START GOING CRAZY CHECK ENGINE,SERVICE TRANSMISSION,POWER STEERING NEEDS SERVICED, SMELL OF GAS AND ANTIFREEZE AND PARKING BRAKE COMES ON AND MUCH MORE. I HAVE HAD THIS JEEP IN THE SHOP 5 TIMES WITH NO HELP I NEED HELP AS SOON AS POSSIBLE ON THIS JEEP IT IS A SAFETY HAZARD AND I AM AFRAID TO DRIVE IT AT ALL I AM DISABLED AND ON A LIMITED INCOME NEED HELP PLEASE. THANK YOU VERY MUCH [XXX][XXX] e-mail [XXX] TODAY DATE IS 03/20/2023 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
On at least three separate occasions, without warning, the coolant sensor suddenly goes in to a false coolant temperature alarm as if the temperature has climbed to maximum heat. While the alarm is active, you are unable to accelerate and have no power steering. After a second, the alarm vanishes and coolant temperature gauge shows temperature back at normal operational level. This has happened while driving 65 MPH on a highway. This also happened while trying to make a left-hand turn at a busy intersection. This is quite frightening and if this were to occur at the wrong moment could easily result in an accident. Other owners of the same model vehicle have reported this exact same issue in online forums such as MyJeepCompass.com. In all reported cases, dealers and mechanics are unable to determine the problem after replacing the coolant sensor and trying every possible solution. I believe this is a software or firmware issue causing a false coolant temperature alarm to trigger. I reported this to Jeep and they only recommended bringing the vehicle to a local dealer.
2019 JEEP COMPASS LATITUDE PURCHASE DATE: 7/14/19 MILEAGE: 26 FIRST INCIDENT: 7/16/19 MILEAGE: APPROX 75 ON WAY HOME FROM WORK APPROX 7:00PM. AUTO START/STOP FEATURE ENGAGED, STOPPED AT STOP LIGHT IN TRAFFIC. ENGINE SHUT DOWN AS NORMAL, TRAFFIC LIGHT TURNED GREEN, TOOK FOOT OFF OF BRAKE TO ACCELERATE, CAR WOULD NOT ACCELERATE AND HAD TO PUT IT INTO PARK AND PRESS THE START/STOP ENGINE BUTTON TO GET THE CAR TO RESTART AND THEN RAN AS NORMAL SECOND INCIDENT: 7/18/19 MILEAGE: APPROX 100 ON WAY HOME FROM WORK APPROX 5:30PM. AUTO START/STOP FEATURE DISABLED, DRIVING DOWN THE ROAD, CAR IN FRONT TURNING RIGHT, SLOWED DOWN TO ALLOW THE OTHER CAR TO TURN, COMPASS WOULD NOT ACCELERATE AGAIN AFTERWARDS. PULLED OVER AND STOPPED COMPLETELY, EMERGENCY BRAKE LIGHT CAME ON AND ALERTED THAT IT HAD SOMEHOW BEEN ENGAGED (I DID NOT ENGAGE IT). HAD TO PUT CAR INTO PARK AND PRESS START/STOP ENGINE BUTTON TO RESTART CAR, THEN DROVE AS NORMAL. AS A RESULT OF THESE TWO INCIDENTS I DO NOT FEEL SAFE DRIVING THIS CAR.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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