RoadVitals

2023 Jeep Gladiator Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
55
Latest Jun 24, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
12
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Jeep Gladiator, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

14
reports

From owner reports, verbatim

The vehicle suffered a catastrophic, systemic high-speed CAN C data bus loop collapse (Diagnostic Trouble Code U0002-00 "Bus Off"), resulting in an immediate, total loss of communication across almost all primary factory control modules—including the Body Control Module (BCM), Powertrain Control Module (PCM), Transmission Control Module (TCM), and ABS gateway. The vehicle is completely immobilized. This specific network data loop shares an exact architectural footprint and physical circuit link with the high-current electrical defects targeted under active, open Federal Safety Recall Campaign 21D (NHTSA Campaign 21V-363) for this VIN. The franchise dealership (Jacksonville CJDR) is actively using cosmetic visual framing of secondary aftermarket accessories to avoid executing baseline electrical isolation of this factory defect. Furthermore, the facility is demanding a predatory, upfront out-of-pocket retail diagnostic fee of $1,188.15 "to start" before they will address the network crash. This extortionate pricing barrier is being used to actively block a consumer from accessing a mandatory federal safety campaign remedy on a compromised, high-risk circuit. Official factory wiTECH 2 diagnostic screenshots confirming the complete vehicle network blackout are attached to this file.

NHTSA ID 11744215 · filed Jun 15, 2026

The battery keeps draining. It’s done it twice in 1 year, 2 different batteries

NHTSA ID 11718041 · filed Feb 14, 2026
All 14 reports naming electrical

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

12
reports

From owner reports, verbatim

Vehicle has been in the shop at 17,000 miles and had a complete transfer case, front and rear output shafts and rear Danna 44 (Max Tow) replaced in November of 2025. In June of 2025 vehicle has been in another shop for the same issues that occurred before these driveline repairs for three weeks now. Shop can not diagnose issues after three weeks. A star report has been made and Jeep is sending a technician to diagnose.

NHTSA ID 11742964 · filed Jun 9, 2026

Jeep Death Wobble. Going 60, hit a bump and then the entire front end of Jeep started jumping back and forth so badly, I thought the Jeep was coming completely apart and I was going to crash. Applying the brakes didn't help, the steering seemed out of control, I was terrified and felt like I was going to lose going to lose control of the vehicle or crash into an oncoming vehicle! Thank God I didn't! I just had to wait till the vehicle slowed down and it eventually it stopped. This is now the 3rd time it happened in the passed week.

NHTSA ID 11735257 · filed May 2, 2026
All 12 reports naming suspension

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

10
reports

From owner reports, verbatim

The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID 11746139 · filed Jun 24, 2026

The vehicle suffered a catastrophic, systemic high-speed CAN C data bus loop collapse (Diagnostic Trouble Code U0002-00 "Bus Off"), resulting in an immediate, total loss of communication across almost all primary factory control modules—including the Body Control Module (BCM), Powertrain Control Module (PCM), Transmission Control Module (TCM), and ABS gateway. The vehicle is completely immobilized. This specific network data loop shares an exact architectural footprint and physical circuit link with the high-current electrical defects targeted under active, open Federal Safety Recall Campaign 21D (NHTSA Campaign 21V-363) for this VIN. The franchise dealership (Jacksonville CJDR) is actively using cosmetic visual framing of secondary aftermarket accessories to avoid executing baseline electrical isolation of this factory defect. Furthermore, the facility is demanding a predatory, upfront out-of-pocket retail diagnostic fee of $1,188.15 "to start" before they will address the network crash. This extortionate pricing barrier is being used to actively block a consumer from accessing a mandatory federal safety campaign remedy on a compromised, high-risk circuit. Official factory wiTECH 2 diagnostic screenshots confirming the complete vehicle network blackout are attached to this file.

NHTSA ID 11744215 · filed Jun 15, 2026
All 10 reports naming steering

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

8
reports

From owner reports, verbatim

The vehicle does not have linerar acceperation. At times from a start, cold or warn engine, the vehicle will abruptly accelerate harder than the gas pedal was pressed. at light throttle, the vehicle will surge, shutter or chug. Erattic acceperation. after the engine replacement for a connecting rod bearing failure, the engine was running rough, poor mileage and stalled on a wet and cold morning (32degrees, raining). The stall happened on the deaccel lane of the interstate 25 (65 mph). THe dealership replaced one injector and said the problem was fixed. But it is not. Vehicle has not stalled, but we have not had the cold/wet weather.

NHTSA ID 11746289 · filed Jun 24, 2026

Vehicle has been in the shop at 17,000 miles and had a complete transfer case, front and rear output shafts and rear Danna 44 (Max Tow) replaced in November of 2025. In June of 2025 vehicle has been in another shop for the same issues that occurred before these driveline repairs for three weeks now. Shop can not diagnose issues after three weeks. A star report has been made and Jeep is sending a technician to diagnose.

NHTSA ID 11742964 · filed Jun 9, 2026
All 8 reports naming powertrain (other)

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

8
reports

From owner reports, verbatim

while completly filling the vehicle with gasoline, fuel sprays out of teh filler neck onto the vehicle and ground. This has happened many times, at reputible gas stations (Costco, Sams, walmart, Loaf and Jug). Dealership replaced original filler tube. But problem still exists. Shared video with dealership and they indicated they had no problems Castle Rock Jeep, Castle rock, COlorado

NHTSA ID 11746287 · filed Jun 24, 2026

Cut off on me while driving. Loss power in middle of street almost cause me to hit another vehicle. Took it to repair under warranty they took almost 2 months to repair. Did some research and apparently this is a common issue on these trucks ans it is still not a recall about it. Dealership replaced same fuel injection pump it had. So basically it will happen again sometime soon. My vehicle only has 17k miles.

NHTSA ID 11710724 · filed Jan 13, 2026
All 8 reports naming fuel system

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

7
reports

From owner reports, verbatim

5800 miles, the engine failed due to a connecting rod failure. Chrysler replaced the engine at no cost. Oil changes were done at the year mark as the mileage limit was not reached. Dealership indicates they replace several 3.6 engines a month for warranty failures Castle Rock Jeep, Castle rock Colorado.

NHTSA ID 11746281 · filed Jun 24, 2026

The contact owns a 2023 Jeep Gladiator. The contact stated that there were several electrical issues while driving the vehicle at various speeds; there were surges in the RPM accompanied by the vehicle wobbling abnormally. The contact stated that the instrument panel was completely blank. There were no warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was advised that the PCA harness was faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.

NHTSA ID 11687986 · filed Sep 17, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

4
reports

From owner reports, verbatim

Parking brake would not hold vehicle on hill. When the handle was released, a metalic clinking noise was heard. Castle rock jeep dealership said all was fine. Upon my inspection, I found the parking brake cable connection under teh center console was no longer connected. The cable was reconnected, and the cable was tightened to specifications indicated my Jeep. THe vehicle had 6200 miles on it. p.s. THis was after the warranty replacement of the engine. THe dealership indicated they tested several other jeeps and they all acted as mine. No concern for safety.

NHTSA ID 11746285 · filed Jun 24, 2026

Parking/emergency brake has become unattached and no longer functions. It is a manual transmission and the parking brake is required to keep the vehicle from possibly rolling once parked.

NHTSA ID 11584730 · filed Apr 23, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

3
reports

From owner reports, verbatim

Jeep Death Wobble. Going 60, hit a bump and then the entire front end of Jeep started jumping back and forth so badly, I thought the Jeep was coming completely apart and I was going to crash. Applying the brakes didn't help, the steering seemed out of control, I was terrified and felt like I was going to lose going to lose control of the vehicle or crash into an oncoming vehicle! Thank God I didn't! I just had to wait till the vehicle slowed down and it eventually it stopped. This is now the 3rd time it happened in the passed week.

NHTSA ID 11735257 · filed May 2, 2026

The contact owned a 2023 Jeep Gladiator. The contact stated that while the vehicle was parked on a private road, but turned on, a fuel odor was detected inside the cabin. No warning light was illuminated. A few minutes later, the engine compartment on the passenger side caught fire. The contact's husband and their pets were able to safely exit the vehicle without injury. The vehicle burned to the ground. The fire department arrived and extinguished the fire. A fire department report was filed. The insurance company was notified of the failure, but had not yet declared the vehicle totaled. The contact related the failure to NHTSA Action Number: PE24024 (Steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

NHTSA ID 11709930 · filed Jan 9, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

media screen goes black wile driving and cluster has red lines comes on and off

NHTSA ID 11703157 · filed Dec 5, 2025

2023 Jeep Gladiator with 8000 miles shut off while driving down the highway at approximately 40 Mph. Service Electronic Throttle Control light illuminated. Coasted to a stop and put the vehicle in park. Vehicle wouldn’t restart. Vehicle is currently at the dealership awaiting service.

NHTSA ID 11592749 · filed Jun 5, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

I purchased this vehicle April 2025 from Hollywood Motors LLC in Columbus OH. I noticed recently the vehicle had some frame damage after getting alignment, Also the airbag warning lights were coming on. Took the vehicle to a very reputable frame shop and they thoroughly investigated and found there that the drivers side frame rail i pushed back significantly. Also recently noticed the steering wheel adjustment is does not work. I purchased AS IS but I got confirmation in writing from dealer that he guarantees there is no frame damage and the vehicle is safe. This is false information and I would like to return the vehicle or dealer pays for it to be fixed.

NHTSA ID 11694719 · filed Oct 21, 2025

On [XXX], I purchased a 2023 Jeep Gladiator from Lakeland Chrysler, Dodge, Jeep Ram in Lakeland, Florida. At the time of purchase. I purchased a 36K/3 Year Bumper to Bumper warranty on the vehicle. After purchasing the vehicle, I noticed that several lights would come on in the vehicle. So I took the vehicle to the shop. The vehicle was taken to Posner Park Chrysler, Dodge, Jeep , RAM. A diagnostic test was completed, and they informed me that the airbags were inoperable, and the harnesses were sliced. The front door lock was also not working as well as other items. There was no way for me to know that the airbags were in that type of shape when I purchased the vehicle. I contacted Lakeland Jeep and spoke to about 5 managers as well as my salesperson Kyle. Justin Purdy asked me to forward the paperwork to his email and ii did do so. The problem is that I was sold a vehicle that was unsafe, and I purchased a warranty to cover the cost of the repairs. No one from Lakeland Jeep has contacted me back about this situation. I have spent $2,600 in repairs that I should not have had to pay. I am filing this complaint because this is not the proper way to deal with customers. I going to take the appropriate actions against this dealership starting today. I should not have had to pay this amount of money for these repairs. The warranty did not cover the repairs. The dealership should have made sure the vehicle was inspected prior to selling this vehicle to me. I have pictures of the vehicle prior to purchase that was on the dealership’s website. I have screen shots of the vehicle. I have my bill of sale which contains the warranty that was purchased. This is unfair and unethical. I am not happy about how I have been treated and I am not happy with the fact that I was driving a vehicle without all the safety equipment in place. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11670503 · filed Jul 1, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

Brand new Jeep gladiator. 458 miles on it and the windshield glass cracked. No rock or external object hit it, simply faulty glass. I went to an online forum and found that windshields cracking on jeep’s is extremely common and Jeep refuses to warranty or do anything about it.

NHTSA ID 11568699 · filed Jan 30, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

Headlights on new Jeep vehicles are terribly bright and poorly aimed so that they blind all oncoming traffic. There are many other newer vehicles with similar problems, but Jeeps seems to be the worst, along with Dodge Ram pickups. Please do something about getting laws passed to require proper aiming of headlights. The new HID and LED lights are obnoxious enough when they are aimed properly and there is a tiny change in elevation of the road. But if you drive down a flat country highway, you can easily see 1 out of 10 cars coming at you with much brighter lights than all the others. This should be illegal and those cars should be banned from the road until the problem is fixed.

NHTSA ID 11558492 · filed Dec 5, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .