TL* THE CONTACT OWNS A 1991 JEEP GRAND CHEROKEE. AFTER THE ENGINE WAS STARTED, HYDRAULIC FLUID LEAKED OUT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT ABOUT THE VEHICLE BEING INVOLVED IN A CUSTOMER SATISFACTION CAMPAIGN THAT INCLUDED A WARRANTY FOR THE LIFE OF THE VEHICLE, WHICH COVERED THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE PER THE CAMPAIGN DUE TO PARTS NOT BEING AVAILABLE. THE CONTACT WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIR. THE CUSTOMER SERVICE CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 300,000.
- NHTSA ID
- 11010347
- Incident
- Jul 21, 2017
- Mileage
- 300,000 mi