1996 Jeep Laredo Owner Complaints

TL* THE CONTACT OWNS A 1996 JEEP LAREDO. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, HE ATTEMPTED TO AVOID A HEAD ON COLLISION AND THE VEHICLE SPUN OUT OF CONTROL BEFORE ROLLING OVER. THE CONTACT CRASHED INTO A TELEPHONE BOX AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

NHTSA ID

10617870

Incident

Jul 24, 2014

Mileage

200,000 mi

I JUST BROUGHT THIS TRUCK A FEW MOTHS BACK AND WHEN I'M DRIVING THE CAR WILL JUST CUT OFF ON IT'S OWN. IT'S QUITE FREQUENT NOW. I'VE BEEN ON HERE TO LOOK FOR ANY RECALLS BUT CAN'T SEEM TO FIND ANY FOR THIS MODEL. IT IS VERY UNSAFE AND SCARY TO BE DRIVING AND ALL OF A SUDDEN YOUR CAR LOOSES POWER AND CUTS OFF. I DO A LOT OF HIGHWAY DRIVING WITH MY CHILDREN AND IT'S DANGEROUS. JEEP PLEASE DO SOMETHING TO FIX THE PROBLEM. I HAVE AN HONEST MECHANIC AND HE DOESN'T CHARGE ME TO LOOK AT IT BUT CAN'T FIND OR FIX THE PROBLEM IF IT DOESN'T SHOW A CODE. *TT

NHTSA ID

10583419

Incident

Mar 28, 2013

THE VEHICLE (1996 JEEP GRAND CHEROKEE) OFTEN STALLS IN TRAFFIC. IT FAILS AT ANY SPEED, WHETHER THE VEHICLE IS IDLING OR IN MOTION. IT SOMETIMES TAKES 15+ MINUTES FOR THE VEHICLE TO RESTART. IT HAS STALLED NUMEROUS TIMES IN THE LAST YEAR EVEN IN ONCOMING TRAFFIC. THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE. THERE HAVE BEEN MANY DIAGNOSES OF THE PROBLEM AND MANY PHANTOM PROBLEMS REPAIRED WITH NEW PARTS INSTALLED, THE LATEST BY THE DEALER IN HUNTSVILLE, ALABAMA WHO JUST REPLACED THE CONNECTORS ON THE ELECTRICAL HARNESS. IT DIDN'T FIX THE PROBLEM, NOW THEY WANT ME TO POUR ANOTHER $500+ DOLLAR INTO REPAIRING THE VEHICLE SIGHTING THE PCM AS THE ??PROBLEM??. MY CURRENT BILL IS NOW AT $1,200; ADD THE POWER CONTROL MODULE (PCM) AND NOW THE REPAIR COST IS MORE THAN THE CURRENT VALUE OF THE VEHICLE. REALIZING THEY ARE ONLY THE DEALER I CONTACTED THE JEEP CUSTOMER ASSISTANCE CENTER AT 1 877 426 5337 AND WAS BLOWN OFF BY THE JEEP SPECIALIST [XXX] (HE HAD BEEN TRAINED TO BE APOLOGETIC THOUGH). I WAS PROMISED HELP IN A PREVIOUS CONVERSATION WITH [XXX] BUT WAS GIVEN NO HOPE OF ASSISTANCE IN MY LATEST CONTACT WITH [XXX] WHICH WAS 8/23/13. I ASKED IF I COULD SPEAK WITH SOMEONE IN A HIGHER POSITION ACCORDING TO [XXX] HE WAS THE DECISION MAKER. THERE SHOULD BE A RECALL OF THIS AND ALL JEEP BRAND VEHICLES WITH SIMILAR LIFE THREATENING PROBLEMS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10536919

Incident

Jan 1, 2011

Mileage

165,000 mi

ENGINE STALLED FOR NO APPARENT REASON. CAR WILL BE OPERATING FINE, ENGINE TOTALLY CUTS OUT. NO POWER WHATSOEVER. I HAVE CHECKED ONLINE AND THIS HAS BEEN A FAIRLY REGULAR PROBLEM ON JEEPS OF THIS ERA (1996 - HAVE SEEN COMPLAINTS OF SOME OTHER YEARS). THERE HAS BEEN NO RECALL, DEALERSHIPS DENY RESPONSIBILITY. CODE HAS INDICATED BAD COIL - HAVE REPLACED COIL, SAME PROBLEM. ANECDOTAL REPORTS THAT PCM BOARD APPEARS TO BE SHORTING OR OTHERWISE AFFECTED BY TOO LONG SCREWS, SUGGESTION TO REPLACE WITH SHORTER SCREWS OR PLACE WASHERS TO PREVENT POTENTIAL CONTACT TO BOARD. THIS APPEARS TO HAVE WORKED FOR AT LEAST A BRIEF TIME FOR MANY, MYSELF INCLUDED, THEN PROBLEM RECURS. OTHERS SUGGEST THIS IS INDICATION THAT CIRCUIT BOARD IS CRACKED, THUS SCREW CONTACT RESULTS IN INTERMITTENT DISCONNECT AND FAILURE. VERY MUCH WHAT HAPPENS. STALLS, THEN MAY START AND RUN FINE FOR A LITTLE BIT, THEN WILL STALL AGAIN. NO WARNING -CAN BE GOING FREEWAY SPEED AND IT WILL SUDDENLY STALL, THUS LOSS OF POWER STEERING, POWER BRAKES.... VERY DANGEROUS. ALL INDICATIONS ARE A VERY BAD PCM DESIGN OR MANUFACTURING THAT RECURRED OVER SEVERAL YEARS. *TR

NHTSA ID

10487364

Incident

Jul 2, 2012

Mileage

196,000 mi

1996 JEEP GRAND CHEROKEE - DRIVER'S SIDE SEAT BROKE COMPLETELY...TO THE POINT IT CANNOT ME MOVED FORWARDS OR BACKWARDS. SO IT STRAINS ANY DRIVER'S BACK IF DRIVING LONGER THAN 5-10 MINUTES. ONE HAS TO LITERALLY HOLD AND PUCH THEMSELVES UP TO SIT UPRIGHT AND DRIVE. NEED RECALL, PLEASE.

NHTSA ID

10322493

Incident

Dec 15, 2009

Mileage

210,501 mi

TL*THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT RECEIVED RECALL NOTICE NUMBER E22 ON OCTOBER 30, 2007. THE RECALL REPAIR WAS PERFORMED AND THE DEALER REPLACED THE CATALYTIC CONVERTER. AFTER OBSERVING THE CATALYTIC CONVERTER, THE CONTACT NOTICED THAT THE INCORRECT PART WAS PLACED ON THE VEHICLE AND POSITIONED IN AN UNSAFE MANNER. THE DEALER STATED THAT THEY WOULD REPOSITION THE CATALYTIC CONVERTER TO AVOID MAKING CONTACT WITH THE WIRES NEAR THE OXYGEN SENSOR; HOWEVER, THEY STATED THAT IT WAS TOO DIFFICULT TO MOVE IT AND CHOSE TO LOWER IT BY A 1/2 INCH. THE CONTACT IS AWARE THAT THE TEMPERATURE FROM THE CATALYTIC CONVERTER CAN REACH TO 600 DEGREES. THE CONTACTS RECEIPT HAS THE CORRECT PART NUMBER, 5083054AD; HOWEVER, THAT PART NUMBER DOESN'T MATCH THE ONE ON THE VEHICLE. THE PART # ON HIS VEHICLE PER SPECIFICATIONS ON HIS VEHICLE IS #9. THE FAILURE MILEAGE WAS 150,235 AND CURRENT MILEAGE WAS 160,000. UPDATED 12/13/07 *KB UPDATED 12/13/07 *TR

NHTSA ID

10211625

Incident

Nov 16, 2007

Mileage

150,235 mi

I OWN A 96 JEEP GRAND CHEROKEE AND ABOUT 6 WEEKS AGO IT BEGAN TO CUT OFF WHILE DRIVING, TOTAL LOSS OF POWER. THE JEEP HAS BEEN IN THE SHOP OFF AND ON FOR THESE 6 WEEKS SINCE THE FIRST INCIDENT, I HAVE SPENT APPROX. $600 TRYING TO RECTIFY THE PROBLEM, THEN I RECEIVED A RECALL FROM CHRYSLER FOR A PROBLEM WITH THE CATALYTIC CONVERTER, SO I TOOK JEEP TO LOCAL DEALER TO GET REPAIR DONE AND THEY TELL ME THAT THEY ARE "95 % SURE" THAT THE CONVERTER IS THE PROBLEM WITH MY JEEP CUTTING OFF. NOW THE COMPLAINT, THEY DO NOT HAVE THE PART TO FIX MY JEEP. DEALER TELLS ME HE CAN ONLY ORDER ONE PART A WEEK AND HE'S NOT SURE THAT ONE IS GOING TO COME IN. DEALER TELLS ME TO CALL CHRYSLER. WHEN I CALL CHRYSLER THEY TELL ME TO CALL OTHER LOCAL DEALERS TO SEE IF THEY HAVE A PART, WELL WHAT DO YOU THINK THEIR ANSWER IS? YEAH, I DON'T HAVE ONE. MY JEEP IS NOT DRIVABLE AND CHRYSLER DOESN'T WANT TO DO ANYTHING ABOUT IT. LUCKILY, SO FAR, THERE HAS NOT BEEN ANY ACCIDENTS. TWO CLOSE CALLS, ONE NEARLY A HEAD ON COLLISION,BUT NO ACCIDENTS YET. CAN YOU HELP OR DIRECT ME TO SOMEONE WHO CAN. THANKS JOE FITZGERALD. *NM

NHTSA ID

10176698

Incident

Oct 25, 2006

DT: THE CONTACT STATES ON 9-13-05 STARTED THE CAR WITH FOOT ON THE BRAKES AND WHEN SHE REACHED OVER TO PULL THE CAR INTO DRIVE THE CAR REVVED/SURGED AND TOOK OFF. THE JEEP WRAPPED AROUND A TREE AND TOTALED THE JEEP. SHE REPORTED HAVING NO PROBLEMS WITH THE CRUISE CONTROL PRIOR TO THIS. THE DRIVER WAS INJURED. THIS IS THE FIRST INCIDENT OF THIS KIND. SHE JUST HAD THE TRANSMISSION REBUILT SIX MONTHS AGO BECAUSE IT WAS SLIPPING. SHE HAD LIABILITY INSURANCE. THE CONTACT HAS NOT YET CONTACTED THE MANUFACTURER, BUT PLANED TO DO SO. THE VEHICLE IS A 1996 GRAND CHEROKEE LAREDO.*AK

NHTSA ID

10137188

Incident

Sep 13, 2005

Mileage

115,000 mi

COLOR FADE ON FRONT BUMPER FASCIA. *JB

NHTSA ID

10110708

Incident

Jun 1, 1999

WHILE DRIVING 45 MPH, THE ABS FAILED, WHICH CAUSED THE VEHICLE TO SKID. THE VEHICLE HIT A FENCE.THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP, WHO DID NOT RESOLVE THE PROBLEM. *AK THIS WAS AN INTERMITTENT PROBLEM. THE DAY OF THE ACCIDENT, THERE WERE SHAKES THAT HAD GONE AWAY. THE CONSUMER SLOWED THE VEHICLE WHEN SEEING BUMPS, BUT THE VEHICLE HAD GONE INTO A VIOLENT SHAKE AGAIN ON THE BUMPY ROAD, THE BRAKE WAS APPLIED AND THE CONSUMER HEARD A POP. THE STEERING HAD GONE OUT AND THE VEHICLE SKIDDED ACROSS THE HIGHWAY, COMING TO A COMPLETE STOP AT A FENCE. *SC *JB

NHTSA ID

10083847

Incident

Jun 20, 2004

Mileage

142,000 mi

WHEN THE BRAKES WERE APPLIED, THE DRIVER'S SEAT BELT DID NOT LOCK. *AK NONE OF THE SEAT BELTS LOCK. *SC *JB

NHTSA ID

10067274

Incident

Mar 12, 2004

WHILE TRAVELING ON THE HIGHWAY THERE WAS A GAS SMELL COMING FROM INSIDE OF THE VENT AREA DUE TO A CRACK INSIDE OF THE MANIFOLD. *AK

NHTSA ID

10033768

Incident

Aug 12, 2003

1996 JEEP GRAND CHEROKEE LAREDO. REAR SEAT BELTS WILL NOT HOLD. SUDDEN STOP OR GO AROUND CORNER OR A PERSON SITTING IN THE BELT NEXT TO THE CHILD SEAT BUMPS THE BELT AND IT WILL UNSNAP.I CAN PULL ON THE BELT TRYING TO SECURE THE CHILD SEAT THAT IS SUPPOSE TO BE HELD IN PLACE AND IT WILL ALSO COME OUT.*AK

NHTSA ID

10028503

Incident

Jun 12, 2003

THE AIR CONDITIONING WAS ROUTED THROUGH THE MIDDLE OF THE VEHICLE. THIS DESIGN FLAW WAS DESCRIBED IN A TSB. IT CAUSED CONDENSATION, CORROSION AND RUST. WHILE DRIVING THE SLUSHING OF THE WATER FLOWING FROM SIDE TO SIDE UNDER DASH CAN BE HEARD. THE UNIT FAILED TO HEAT OR COOL THE VEHICLE. *NLM

NHTSA ID

10025086

Incident

Sep 20, 2002

THE VEHICLE HAD 4 TRANSMISSION INSTALLED, ONLY TO DISCOVER THE PROBLEM WAS THE REAR END. *JB

NHTSA ID

10019674

Incident

May 12, 2003

THE DRIVER'S SEAT WAS UNSTABLE AND ROCKED WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE BOLT WAS MISSING. *JB

NHTSA ID

10019573

FUEL PUMP FAILURE, NOW HAVING 4TH FUEL PUMP PUT ON IN 17 MONTH PERIOD. *JB

NHTSA ID

10011051

Incident

Mar 25, 2003

Mileage

96,613 mi

TRANSMISSION IS SLIPPING, SEALS ARE LEAKING AND THERE A DELAY IN STOPPING. CONSUMER FEELS THIS MAY CAUSE A SERIOUS ACCIDENT.*AK

NHTSA ID

8013866

Incident

Dec 1, 2001

VEHICLE WAS PARKED AND WITHOUT PRIOR WARNING IT STARTED GOING BACKWARDS. BRAKES WERE INOPERATIVE. DEALERSHIP WAS AWARE OF PROBLEM. *AK

NHTSA ID

8004579

Incident

Feb 24, 2002

VEHICLE WAS IN PARK, WITH THE ENGINE STILL RUNNING AND THE EMERGENCY BRAKE WAS NOT ON, THE VEHICLE JUMPED REVERSE AND HIT A PARKED CAR CAUSING DAMAGE TO BOTH VEHICLES, THE DEALER WAS ABLE TO DRIVE THE VEHICLE WHILE STILL IN PARK, THEY FOUND METAL SHAVING IN THE OIL PAN AND STATED THE TRANSMISSION WAS DEFECTED.*JB

NHTSA ID

563565

VEHICLE WAS PARKED, AS CONSUMER WALKED ABOUT 10 FEET AWAY, ALL OF A SUDDEN HEARD ENGINE RACING AND VEHICLE BEGAN TO MOVE, CONSUMER TRIED TO STOP VEHICLE BUT WAS KNOCKED DOWN AND BRUISED CONSUMERS LEG, VEHICLE HIT TWO PARKED CARS.*JB

NHTSA ID

563559

THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING BUT WENT IN REVERSE ON ITS OWN AND CRASHED. *YH

NHTSA ID

563121

WHILE IDLING IN PARK WITHOUT ANY INDICATION VEHICCLE JUMPED INTO DRIVE WHILE CONSUMER WAS OUT OF VEHICLE. PASSENGER DEPRESSED BRAKES TO STOP VEHICLE. PLEASE PROVIDE FURTHER INFORMATION.*AK

NHTSA ID

893676

CONSUMER PUT VEHICLE INTO PARK AND EXITED VEHICLE, VEHICLE BEGAN TO MOVE, SO CONSUMER JUMPED IN TO TRY TO STOP IT, HOWEVER CONSUMER HIT ACCELERATOR INSTEAD OF THE BRAKE CAUSING FASTER ACCELERATION AND A CRASH, CONSUMER WAS INJURED IN ACCIDENT DUE TO BEING PINNED BETWEEN TWO VEHICLES AND BEING DRAGGED BY THE VEHICLE. *SLC

NHTSA ID

561915

Incident

Feb 2, 2001

INSIDE PANELS ON ALL FOUR DOORS OF VEHICLE ARE PEELING AWAY, CONSUMER STATES HIS ARM CATCHES ON THE LOOSE PANEL AS HE IS DRIVING, CONSUMER STATES LOCAL DEALER IS AWARE OF THE PROBLEM AND A SERVICE BULLETIN WAS ISSUED BY MANUFACTURER NUMBER 2305197, CONSUMER STATES HE CALLED THE NATIONAL HEADQUARTERS AND WAS ADVISED THAT THEY WOULD NOT BE ABLE TO DO ANYTHING BECAUSE OF THE MILES ON THE VEHICLE AND ALSO RECORDS SHOW THAT VEHICLE IS SALVAGED. *JB

NHTSA ID

561165