Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
38
Latest Mar 16, 2016
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 7, 1997
What this page shows
Our database holds 38 NHTSA owner-reported complaints for the 1997 Jeep Laredo. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 38 · page 1 of 2
Driver assistanceElectricalFuel system
Filed Mar 16, 2016
I OWN A 1997 JEEP LAREDO & RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) NO DEALERSHIP SO I DROVE 120 MILES TO NEAREST JEEP SERVICE DEPT. THEY KEPT THE VEHICLE FOR 4 HOURS THEN STATED THE PARTS THAT WERE NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. IT HAS BEEN OVER A YEAR AND I NEVER HEARD BACK. SINCE THEN I APPLIED FOR THE $100 GIFT CARD AND THEY SAID I AM INELIGIBLE SINCE THE ITEM WAS ALREADY REPAIRED. THIS JEEP HAS SO MANY ISSUES. ELECTRICAL SHORT THROUGHOUT ENTIRE VEHICLE THAT CUTS OUT STEREO, BLINKERS, RUNNING LIGHTS, BRAKE LIGHTS, DASH LIGHTS. ITS NOT THE FUSES EITHER. THE DRIVERS DOOR HINGES ARE ROTTING. THE CAR NOW STALLS DAILY EVEN WHEN GOING FREEWAY SPEEDS. THE DRIVER SIDE SEAT MOTOR HAS SEIZED AND NO LONGER ADJUSTS. ENGINE LIGHT STAYS ON AND IT NOW WON'T PASS SMOG TESTS. THE FRONT CAR SHAKES AND NEEDS TIE RODS. I AM EXPERIENCING A COMPLETE LOSS. MY ONLY OPTION IS TO SCRAP THE VEHICLE SINCE REPAIRS WOULD COST MORE THAN THE VEHICLE IS WORTH.
NHTSA ID
10849894
Incident
Dec 10, 2015
Mileage
200,000 mi
Fuel system
Filed Dec 17, 2014
MY 97 JEEP GRAND CHEROKEE LAREDO, IS HAVING STALLING ISSUES,I'VE CHANGED NUMEROUS SENSORS, FUEL PUMP, DISTRIBUTOR, THE VEHICLE WILL DRIVE FIND FOR A COUPLE OF DAYS THEN OUT OF THE BLUE IT WILL JUST SHUT OFF WHILE DRIVING,HAVE NO PROBLEM AT THE MOMENT OF IT STARTING BACK UP,BUT THIS IS GETTING FRUSTRATING WITH ALL THE MONEY AND TIME I'VE SPENT TRYING TO FIGURE THIS PROBLEM OUT, AND TO FIND OUT THAT OTHER ARE HAVING THE SAME ISSUES.PLEASE IF ANY WAY POSSIBLE. SOMEONE NEEDS TO HELP MYSELF AND THE OTHER FIND A SOLUTION TO THESE ISSUES. *TR
NHTSA ID
10666961
Incident
Aug 10, 2011
Mileage
175,000 mi
BrakesPowertrain (other)
Filed Aug 22, 2014
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED WHEN THE VEHICLE WAS PLACED INTO THE REVERSE POSITION IT ERRONEOUSLY ACCELERATED AND THE BRAKES BECAME DISENGAGED. THE PROBLEM OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ID
10627400
Incident
Aug 21, 2014
AirbagsElectrical
Filed Mar 16, 2014
I DRIVE A 1997 JEEP LAREDO IT BACK FIRES AND STALLS GOING DOWN THE HIGHWAY WITH NO WARNING. IT HAS STALLED AT A STOP LIGHTS. AND HELP UP TRAFFIC HAVE REPLACED SENSORS AND NOW GOING TO TRY CHANGING FUEL PUMP. AIR BAG LIGHT COMES ON AND OFF HOW SAFE IS THAT CAME CLOSE TO BEING REAR ENDED BY A SEMI WITH MY GRAND KIDS IN VEHICLE BECAUSE OF IT CUTTING OUT AND LOOSING POWER AT 55MPH THESE JEEPS ARE DEATH TRAPS AND SHOULD BE RECALLED BEFORE SOMEONE IS KILLED AND THEN ITS TO LATE WHAT IS IT GOING TO TAKE AND HOW MANY COMPLAINTS DO YOU NEED TO FIX THE PROBLEM. *TR
NHTSA ID
10572614
Incident
Oct 26, 2012
Mileage
146,000 mi
Fuel system
Filed Jan 17, 2014
TL* THE CONTACT OWNS A 1997 JEEP LAREDO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS THAT WERE NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10560415
Incident
Jan 17, 2014
ElectricalFuel system
Filed Jul 16, 2013
VEHICLE STALLS AND CUT OFF AT ANY SPEED. SOMETIMES IT CRANKS BACK UP ,OTHER TIMES IMMOBILE HAVE TO WAIT 20-30 MINS TO RESTART. BACKFIRES. BLOWN OUT 2 MUFFLERS. SPENT HUNDREDS OF DOLLARS ON NEEDLESS PARTS. SENSORS, SPARK PLUGS,ROTARY CAP ETC. STILL STALLS,CUT OFF IN MIDDLE OF TRAFFIC.INSIDE LIGHTS WILL NOT WORK.HAD TO REMOVE FUSE,LIGHTS REMAIN ON ALL THE TIME. VERY UNSAFE TO ME AND MY FAMILY. NEVER KNOW WHEN IT WILL RUN OR STOP.STALLING WILL CAUSE SERIOUS REAR END COLLISION AND MAYBE CAUSE FIRE.WITH SO MANY COMPLAINTS,I AM SHOCKED THERE IS NO RECALL.THESE JEEPS ARE UNRELIABLE,UNSAFE,EMBARRASSING AND ONEDAY WILL CAUSE SERIOUS ACCIDENT .ABS LIGHT ON,ENGINE LIGHT NEVER GOES OUT.I HAVE SPENT MOST OF DAYS AT THE MECHANIC.JEEP DEALERSHIP WILL NOT INTERVENE TO RESOLVE ISSUE. *TR
NHTSA ID
10525273
Incident
Jul 25, 2012
Mileage
100,000 mi
Engine
Filed Jan 27, 2012
TL* THE CONTACT OWNS A 1997 JEEP LAREDO. THE CONTACT STATED THE VEHICLE WOULD STALL AT ANYTIME WHILE DRIVING ON THE HIGHWAY. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER FOR THE VEHICLE TO PERFORM NORMALLY. THE DEALER WAS NOTIFIED BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 106,000.
NHTSA ID
10445584
Incident
Sep 1, 2011
Mileage
100,000 mi
Engine
Filed Jul 5, 2011
Crash reported
STALLING OUT ISSUE. WENT FROM INTERMITTENT TO FREQUENT. STALLS OUT WHILE DRIVING AND WHILE COMING TO A STOP OR LEAVING A STOP. HAVE REPLACED 3 PCM'S, 1/2 WIRING HARNESS, TOO MANY SENSORS TO COUNT, FUEL PUMP, ETC. HAVE SPENT THOUSANDS & THE MECHANIC CANNOT FIGURE IT OUT. NO CODES EITHER. TEMPERATURE & SPEED DO NOT MATTER IT JUST CONSTANTLY STALLS. THOUSANDS OF PEOPLE HAVE THIS SAME PROBLEM. WHEN THE VEHICLE STALLS SOMETIMES IT WILL RESTART OTHER TIMES IT WILL NOT. THERE IS NO LIGHTS, SOUNDS, NOTHING WHEN IT STALLS. IT JUST CUTS OUT. NO STEERING EITHER! ALSO THE PROBLEM WITH THE TRANSMISSION WHICH I HAVE REPLACED ONCE AND NEED TO AGAIN, AND THE FUSE BOX IN THE ENGINE HAS ISSUES, AND THE DIFFERENTIAL I HAVE REPLACED TOO. MY MECHANIC HAS SPENT 6 YEARS TRYING TO FIX THIS PROBLEM. HE EVEN HAD THE DEALERSHIP REPROGRAM THE COMPUTER TO NO AVAIL. CHRYSLER WILL NOT EVEN ADDRESS THE ISSUE. HE EVEN SENT MY TRUCK TO ANOTHER GARAGE FOR EVALUATION. IT STALLED ON THEM TOO HOWEVER THEY COULD NOT FIND THE CAUSE EITHER. THIS IS SO DANGEROUS AND I CANNOT AFFORD ANOTHER VEHICLE. PLEASE HELP AND INVESTIGATE. THEY'RE TOO MANY OF US WITH THIS PROBLEM. *KB
NHTSA ID
10410513
Incident
Mar 11, 2004
Other / unspecifiedTransmission
Filed Jan 29, 2011
Crash reported
I HAVE PURCHASED SEVERAL JEEP GRAND CHEROKEES THREW THE YEARS ALL BEING AROUND THE 1997 MODEL WITH THE V8. EVERY SINGLE ONE IVE HAD HAD A A TRANSMISSION PROBLEM AND RECENTLY IM HAVING TRANSFER CASE PROBLEMS WHERE IT WILL NOT SHIFT IN 4 WHEEL DRIVE AS THE OTHER 2 I HAD SOMETHING MUST BE WRONG AND IT WINTER AND IM WITHOUT 4 WHEEL DRIVE AND MAYBE A BAD TRANSMISSION AGAIN IF U COULD LOOK INTO IT PLEASE I WOULD BE GRATEFUL. *LN
NHTSA ID
10379518
Incident
Jan 28, 2011
Mileage
127,800 mi
Engine
Filed Apr 30, 2008
I HAVE A 1997 JEEP LAREDO THAT I PURCHASED OVER 2 YEARS AGO FROM A USED CAR DEALER. THE STALLING PROBLEM STARTED AROUND JANUARY 2008. AT FIRST IT JUST STALLS WHEN ON IDLE OR WHEN TURNING. NOW IT IS STALLING WHILE DRIVING ON THE FREEWAY/HIGHWAY. I WAS GOING 60MPH ON THE HIGHWAY AND IT JUST DIED. WE HAVE CHANGED THE CRACK SENSOR, THE OIL, COIL, CAP AND ROTOR, TRANSMISSION FLUID. OXYGEN SENSOR WAS CHANGED A LITTLE OVER A YEAR AGO. I DON'T KNOW WHAT ELSE TO DO. I HAVE BROUGHT IT TO THE MECHANIC 2X AND HE CAN'T FIND THE PROBLEM. NO WARNING CODE SHOWS ON THE DASH. I SEARCHED THE WEB AND DISCOVERED I'M NOT ALONE. IT IS NOW APRIL 2008 AND I'M SCARED TO DRIVE MY CAR. I DON'T HAVE MONEY TO BRING IT TO THE MECHANIC TO TRY AND FIND THE PROBLEM. WHAT CAN WE JEEP OWNERS WITH THE SAME PROBLEM DO ABOUT THIS? THERE MUST BE SOMETHING WE CAN DO TO GET CHRYSLER TO FIX THIS PROBLEM. THERE IS A RECALL BUT IT DOESN'T COVER 1997 JEEPS. I SAW THE RECALL ON THE CONSUMER AFFAIRS WEBSITE. *TR
NHTSA ID
10226109
Incident
Jan 5, 2008
Mileage
120,000 mi
Brakes
Filed Nov 7, 2007
AS I TRY TO BRAKE I GET THIS AIR LOSE FEELING ON MY BRAKES AS IF I AM NOT ABLE TO BRAKE ON TIME. AND SOON AS THAT HAPPENS MY ABS LIGHT GOES ON. I'VE TAKEN IN THE CAR IN AND NOBODY SEEMS TO FIND A PROBLEM LAST TIME I TOOK IT IN FOR THAT PROBLEM THE MECHANIC HAD 3 OTHER CAR SAME AS MINE WITH THE SAME PROBLEM. I'M AFRAID TO BE ON THE FREEWAY AT HIGH SPEED DUE TO NOT KNOWING IF I WILL BE ABLE TO BRAKE ON TIME. *TR
NHTSA ID
10208224
Incident
Nov 7, 2007
Mileage
113,050 mi
Body & structure
Filed Dec 2, 2006
THE JEEP WAS SHAKING UNCONTROLLABLE AT 45 MPH. THE CHASE CONNECTED TO THE TRACK BAR MOUNT BROKE DUE TO METAL FATIGUE. THE PROBLEM HAS YET TO BE FIXED.. AFTER TALKING WITH A BODY SHOP 3/8'' STEEL PLATE WELDED TO THE CHASE WOULD FIX THE PROBLEM. WARNING IT COMES FROM METAL FATIGUE!!!! THE MAIN PROBLEMS SEEM TO BE THE TRACK BAR MOUNT AND CHASE. *NM
NHTSA ID
10174994
Incident
Nov 23, 2006
Mileage
113 mi
Engine
Filed Dec 2, 2005
THE TEMPERATURE OUTSIDE CHANGING. THE EXHAUST MANIFOLD BREAKS AT THE WELDS WHERE IT CONNECTS TO THE EXHAUST SYSTEM. I HAVE ALREADY FIXED THIS PROBLEM ONCE BEFORE, AND NOW IT HAS TO BE FIXED AGAIN BECAUSE OF CARBON MONOXIDE LEAKING IN TO THE VEHICLE WHEN WINDOWS ARE UP AND HEATER IS ON. *NM
NHTSA ID
10144351
Incident
Nov 15, 2005
Mileage
130,500 mi
Interior & seats
Filed Nov 9, 2005
THE HOOD ON MY 1997 JEEP GRAND CHEROKEE LAREDO FLEW OPEN ON ME WHILE DRIVING ON THE HIGHWAY. I WAS EXITING THE HIGHWAY ON AN OVERHEAD RAMP AND WHEN I WENT OVER THE EXPANSION SECTION THE SLIGHT BUMP WAS APPARENTLY JUST ENOUGH FOR THE HOOD TO FLIP OPEN. I WAS VERY FORTUNATE THE WINDSHIELD DID NOT BREAK AND LATE ENOUGH (10 PM) THAT THERE WAS NO TRAFFIC ON THE HIGHWAY. I WAS ABLE TO SLOW DOWN AND PULL IT OVER BEFORE I HIT ANYTHING OR DROVE OVER THE SIDE OF THE RAMP, HOWEVER, THE DAMAGE TO THE HOOD AND FENDERS COST $2,300 TO REPAIR! *NM
NHTSA ID
10142305
Incident
Nov 3, 2005
Mileage
112,000 mi
Interior & seats
Filed Oct 21, 2005
DRIVERS SIDE FRONT DOOR BECAME HARD TO OPEN/CLOSE ON OR AROUND 09-30-05. 10-05-05, HINGE (BOTTOM HINGE) WELD ON JEEP BODY BROKE COMPLETELY LOOSE AND NOW DOOR WONT CLOSE COMPLETELY. NOT REPAIRED YET. *NM
NHTSA ID
10140428
Incident
Sep 30, 2005
Suspension
Filed Aug 21, 2005
Crash reported2 injuries reported
FRONT END WOBBLE AFTER HITTING (MILD) BUMPS. I HAVE HAD OVER $2,000 WORTH OF WORK DONE ON MY VEHICLE AND REPLACED SOME PARTS TWICE OVER THE LAST 10 MONTHS. THE JEEP DEALER TOLD ME AFTER THIS LAST TIME THERE WAS NO WAY TO FIX THE PROBELM AND THERE HAD BEEN SEVERAL JEEPS IN THE LAST FEW WEEKS WITH THE SAME PROBLEM. THEY HAD REPLACE STABILZER SHOCKS, STRUTS, AND IN THEIR WORDS "EVERYTHING BUT THE AXLE AND STEERING" I HAVE TO PULL OF OF HE ROAD BECUASE THE FRONT END WOBBLES OUT OF CONTROL, AND SUBSEQUENTLY
NHTSA ID
10133660
Incident
Aug 2, 2005
Mileage
85,000 mi
Body & structure
Filed Jul 11, 2003
THE LEFT DRIVER SIDE DOOR HINGE BROKE FROM THE DOOR. *AK *TS *JB
NHTSA ID
10022720
Incident
Jun 9, 2003
Mileage
115,485 mi
Fuel system
Filed Apr 25, 2003
WHILE AT A STOP, FUEL LEAKED OUT OF THE TANK. *JB
NHTSA ID
10017569
Incident
Apr 14, 2003
Tires & wheels
Filed Nov 4, 2002
THIS VEHICLE IS DRIVEN BY MY TEENAGE SON AND DAUGHTER. IN TEACHING THEM ABOUT THE VEHICLE, I STRESSED THAT IT IS IMPORTANT TO FOLLOW THE MANUFACTURERS INSTRUCTIONS CAREFULLY IN THE EVENT OF A FLAT TIRE. JACK PLACEMENT CAN BE IMPORTANT FOR SAFELY CHANGING A TIRE AND PREVENTING DAMAGE TO THE VEHICLE. WHEN MY DAUGHTER DID HAVE A FLAT, NEITHER SHE NOR ADULT FRIENDS WERE ABLE TO CHANGE THE TIRE USING THE JACK PLACEMENT DIAGRAMS PROVIDED IN THE MANUAL AND SEWN NEXT TO THE JACK ITSELF. THE JACK WOULD ONLY LIFT THE CAR AN INCH OR SO WHEN PLACED ON THE AXLE AS SHOWN. I TALKED TO THE DEALER AND THEY SAID THAT THE DIAGRAMS WERE INCORECT AND THAT THE JACK MUST BE PLACED UNDER THE LEAF SPRINGS. WHEN I CONTACTED THE MANFACTURER, THEY SAID THAT THE DEALER WAS WRONG AND THE DIAGRAMS WERE CORRECT. WHEN I SENT THEM A PICTURE OF THE JACK FULLY EXTENDED AND OF THE HEIGHT THIS WOULD LIFT THE AXLE ( WHICH WAS INSUFFICIENT TO LIFT THE TIRE OFF THE GROUND) AND REQUESTED A CORRECTED DIAGRAM TO PLACE IN THE VEHICLE, THEY WOULD NOT RESPOND. MY CONTENTION IS THAT CHANGING A FLAT TIRE IS SUCH A RARE OCURRANCE FOR A TEENAGER OR ANYBODY ELSE, THEY CAN NOT REMEMBER WHAT IS THE PROPER JACKING METHOD WITHOUT A PROPER DIAGRAM TO LOOK AT. IN MY DAUGHTERS ORIGINAL FLAT THEY ATTEMPTED DANGEROUS METHODS TO RAISE THE VEHICLE WHEN FOLLOWING THE DIAGRAMS DID NOT WORK. I AM JUST ASKING FOR A CORRECTED PAGE FOR THE MANUAL AND A CORRECTED DIAGRAM FOR THE JACK AREA. I TRIED TO WORK WITH THEM WITHOUT CONTACTING THE NHTSA AND RECEIVED NO ANSWER. I THINK IT IS A SAFETY ISSUE AND SHOULD BE ADDRESSED. DT
NHTSA ID
769251
Fuel system
Filed Mar 12, 2002
FUEL GAUGE INDICATES FALSE READING OF GASOLINE. THGE DEALERSHIP IS AWARE OF THE PROBLEM.*AK
NHTSA ID
8005458
Incident
Jan 1, 2001
Body & structure
Filed Mar 5, 2002
DOOR ON THE VEHICLE WILL NOT STAY ON DUE TO HINGES. DEALERSHIP IS AWARE OF PROBLEM.*AK DEALER REPAIRED INSDIDE DOOR SHELL AND REPLACED THE PINS AND BUSHINGS. *SLC
NHTSA ID
8005045
Incident
Mar 5, 2001
Fuel system
Filed Feb 4, 2002
A FUEL LEAKAGE LOCATED ON TOP OF TANK. DEALERSHIP IS AWARE OF PROBLEM.*AK
NHTSA ID
8003497
Incident
Dec 13, 2001
Brakes
Filed Mar 19, 2001
BRAKE DEBRIS WAS COMING OFF BRAKE PADS ONTO FRONT WHEELS. DEALER NOTIFIED, AND UNWILLING TO ASSIST IN THIS MATTER. PLEASE PROVIDE ANY FURTHER DETAILS ON THIS MATTER . *AK
NHTSA ID
883422
Incident
Oct 1, 2000
Steering
Filed Sep 20, 2000
THE FIRST TIME I WAS AT A STOP LIGHT AND MAKING A LEFT TURN ON GREEN AND THE CAR TURNED COMPLETELY AROUND. THE SECOND TIME I WAS GOING UP A RAMP AND THE WHEELS LOCKED. I COULD NOT TURN THE STEERING WHEEL. *AK
NHTSA ID
732055
Incident
Sep 15, 2000
Engine
Filed May 22, 2000
WHILE CHECKING VEHICLE UNDER HOOD BECAUSE OF NOISE ENGINE STALLED WITHOUT INDICATION. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK
NHTSA ID
862242
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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