1999 Jeep Laredo Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1999 Jeep Laredo, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes1924.4%
- Interior & seats1012.8%
- Airbags810.3%
- Electrical67.7%
- Transmission56.4%
- Exterior lighting45.1%
- Body & structure45.1%
- Engine45.1%
- Powertrain (other)45.1%
- Suspension33.8%
- Steering33.8%
- Fuel system22.6%
- Visibility22.6%
- Seat belts11.3%
- Tires & wheels11.3%
- Heating & air conditioning11.3%
- Other / unspecified11.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
WE BOUGHT A USED 1999 JEEP GRAND CHEROKEE LAREDO LAST YEAR FOR OUR SON TO DRIVE, THINKING IT WOULD BE A SAFE VEHICLE FOR HIM IN ALL KINDS OF WEATHER AND ROAD CONDITIONS. WE DID NOT EXPECT TO HAVE PROBLEMS DRIVING ON THE HIGHWAY ON DRY ROADS IN PERFECT WEATHER. THE VEHICLE HAS STARTED TO STALL AT HIGHWAY SPEEDS, CAUSING A LOSS OF POWER STEERING AND BRAKES, AND MOST LIKELY AIR BAGS AS WELL. WE ARE LUCKY HE IS A SAFE DRIVER, AND WAS ABLE TO GET THE VEHICLE OFF THE ROAD SAFELY. OUR TRUSTED MECHANIC, WHO IS A JEEP OWNER, CHANGED THE CRANKCASE POSITION SENSOR, THIS DID NOT HELP. HE ADVISED US TO BRING IT TO THE LOCAL JEEP DEALER, BECAUSE THEY WOULD BE BETTER ABLE TO TROUBLESHOOT THE PROBLEM, READING THE CODES, AS OPPOSED TO THROWING PARTS AT IT. THE DEALER CLEANED SOME GROUND WIRES, GAVE IT BACK TO US, AND IT STALLED ON THE HIGHWAY GOING HOME, AND WOULDN'T RESTART. WE HAD TO WAIT FOR A TOW TRUCK IN A HAZARDOUS LOCATION IN A RAINSTORM. WE BROUGHT IT BACK TO THE DEALER, AND THEY KEEP IT FOR A WEEK. PUT 50 MILES ON IT TEST DRIVING, AND COULDN'T DUPLICATE THE PROBLEM. THEY DIDN'T CHARGE US FOR THIS, THEY SEEM LIKE THEY ARE TRYING TO HELP, BUT THEY DON'T SEEM TO HAVE A GOOD HANDLE ON THE PROBLEM. THE PROBLEM COULD BE CAUSED BY ANY NUMBER OF ELECTRICAL COMPONENTS, FROM THE COMPUTER, TO THE WIRING, TO SENSORS, MODULES, EVEN THE IGNITION SWITCH. NO CODES ARE DISPLAYED. IN LOOKING ON THIS WEBSITE, I FOUND 5 COMPLAINTS FROM JUST 1999 AND 2000, FOR THE SAME PROBLEM. ONE WOMAN IS TERRIFIED TO DRIVE IT WITH HER THREE KIDS IN THE CAR. THIS IS NOT CONFINED TO JUST THESE MODEL YEARS. THERE ARE A LOT OF THESE VEHICLES ON THE ROAD, SOME PEOPLE HAVE BEEN ABLE TO FIX THE PROBLEM, SOME CERTAINLY HAVE NOT BECAUSE IT IS HARD TO PINPOINT. HOW CHRYSLER HAS BEEN ABLE TO DUCK RESPONSIBILITY ON THIS SERIOUS PROBLEM FOR SO LONG IS BEYOND ME. *TR
I OWN A '99 JEEP GRAND CHEROKEE LAREDO AND I PURCHASED THIS VEHICLE FROM OVERLAND PARK JEEP IN OVERLAND PARK JEEP IN 2002. OVER THE 3-4 YEAR PERIOD OF TIME THAT I OWNED THIS CAR, I HAD TO GET THE BRAKES SERVICED FOR ABOUT 5 TIMES FOR THE EXACT SAME PROBLEM. I TOOK MY CAR TO A JEEP CERTIFIED DEALER JIM&CLARK MOTORS. EVERY TIME I TOOK MY CAR THERE TO GET THE BRAKES SERVICED, I HAD TO PAY A SIGNIFICANT AMOUNT OF MONEY BUT THE PROBLEM WAS ONLY TEMPORARILY SOLVED. THE PROBLEM WAS THAT THE STEERING WHEEL WOULD VIBRATE EVERY TIME I USE MY BRAKES. ESPECIALLY ON THE HIGHWAY THE VIBRATION BECOMES APPARENT EVEN TO THE PASSENGERS. ALMOST EVERY TIME ONLY 6 MONTHS AFTER I WOULD START TO FEEL A PULSATION ON THE STEERING WHEEL. I HAVE ADDRESSED THE ISSUE TO JIM CLARK SERVICE. THEY DID NOT SEEM TO CARE AND INSTEAD PERFORMED THE SAME SERVICE EVEN THE LAST TIME I TOOK MY CAR THERE. THE MAIN REASON WHY I TOOK MY CAR THERE WAS THAT, IT IS A JEEP AND WHERE ELSE CAN TAKE GOOD CARE OF A JEEP BETTER THAN A JEEP CERTIFIED SHOP. THE VIBRATION ON THE STEERING WHEEL TURNS INTO A SAFETY ISSUE EVERY TIME. THE PULSATION/VIBRATION BECOMES VERY STRONG AND AS I AM DRIVING, ESPECIALLY ON THE HIGHWAY, I HESITATE TO USE MY BRAKES AND CHOOSE NOT TO USE THEM UNLESS I REALLY HAVE TO. I LOOK FOR OTHER WAYS TO SLOW DOWN MY CAR BEFORE I USE MY BRAKES. I DO THINGS SUCH AS USING THE OVERDRIVE ON/OFF BUTTON. IT IS ALSO VERY LIKELY THAT THE PULSATION I FEEL ON MY STEERING WHEEL TRANSFERS TO THE WHEELS, BASICALLY DUE TO THE FACT THAT THE SOURCE OF THE VIBRATION IS THE BRAKE SYSTEM (FRONT). THIS MAY RESULT IN EVEN A MORE SERIOUS SAFETY ISSUE. THIS IS MY ONLY CAR, AND I HAVE TO DRIVE IT ALTHOUGH IT IS NOT IN ITS BEST CONDITION. THANK YOU VERY MUCH FOR YOUR TIME IN ADVANCE, JIM&CLARK MOTORS 2121 W 29TH TERRACE LAWRENCE, KS, 66047 SERVICE : (785) 843-3055 OVERLAND PARK JEEP 8775 METCALF AVENUE OVERLAND PARK, KS, 66212 SERVICE : (913) 381-8100. *NM
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
I WAS DRIVING MY JEEP IN TRAFFIC WHEN THE FRONT DRIVERS SEAT DROPPED AT THE FRONT LEFT CORNER. THE WELD ON THE SEAT SNAPPED,AND NOW THE SEAT WOBBLES FROM FRONT LEFT TO BACK RIGHT, WORRIED THAT THE REST WILL BREAK WHEN IM DRIVING AND KILL SOMEONE OR MYSELF IN A BAD ACCIDENT. READ HUNDREDS OF THE SAME COMPLAINS AND TO ME IT SHOULD BE A RECALL AND SORT IT OUT BEFORE ITS TO LATE.THE JEEP DEALER DID NOT WANT TO KNOW. *TR
TL*THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE DRIVERS SEAT WAS FRACTURED. THE BODY AND BASE OF THE SEAT DETACHED FROM THE TRACK CAUSING INSTABILITY IN THE SEAT AND CONTINUOUS MOVEMENT. THE DEALER ADVISED REPAIRS COULD BE MADE TO THE VEHICLE BUT WOULD HAVE TO BE PERFORMED IN INTERVALS. THE SEAT COULD NOT BE REPLACED WITH ONE STANDARD SEAT. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 152,000.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
FOR A COUPLE OF YEARS NOW MY AIR BAG WARNING LIGHT COMES ON AND AN INTERMITTENT WARNING CHIME (1999 JEEP GRAND CHEROKEE LAREDO). I HAVE NOT HAD IT REPAIRED BECAUSE I CAN'T AFFORD THE EXPENSE. I DON'T KNOW IF THE AIRBAG WILL DEPLOY WHEN IT SHOULDN'T OR IF IT WILL NOT DEPLOY WHEN IT SHOULD. I HAVE SEEN THE SAME COMPLAINT ON THIS SAFETY WEBSITE AND THINK IT SHOULD BE ADDRESSED BY JEEP.
THE AIR BAG LIGHT CONSTANTLY COMES ON AND CHIMES ON MY 1999 JEEP GRAND CHEROKEE LAREDO. IT IS MOSTLY WHEN I MAKE A LEFT TURN. THIS IS A VERY COSTLY REPAIR. THE MANUFACTURER SHOULD MAKE A RE-CALL OF ALL THESE JEEPS. WHAT ARE YOU WAITING FOR "A TERRIBLE ACCIDENT" I FOUND OUT THAT ALL JEEPS MADE IN 1999 HAVE THIS DEFECT, AND NOTHING HAS BEEN DONE ABOUT IT. CONCERN JEEP OWNER. *TR
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
WE BOUGHT A USED 1999 JEEP GRAND CHEROKEE LAREDO LAST YEAR FOR OUR SON TO DRIVE, THINKING IT WOULD BE A SAFE VEHICLE FOR HIM IN ALL KINDS OF WEATHER AND ROAD CONDITIONS. WE DID NOT EXPECT TO HAVE PROBLEMS DRIVING ON THE HIGHWAY ON DRY ROADS IN PERFECT WEATHER. THE VEHICLE HAS STARTED TO STALL AT HIGHWAY SPEEDS, CAUSING A LOSS OF POWER STEERING AND BRAKES, AND MOST LIKELY AIR BAGS AS WELL. WE ARE LUCKY HE IS A SAFE DRIVER, AND WAS ABLE TO GET THE VEHICLE OFF THE ROAD SAFELY. OUR TRUSTED MECHANIC, WHO IS A JEEP OWNER, CHANGED THE CRANKCASE POSITION SENSOR, THIS DID NOT HELP. HE ADVISED US TO BRING IT TO THE LOCAL JEEP DEALER, BECAUSE THEY WOULD BE BETTER ABLE TO TROUBLESHOOT THE PROBLEM, READING THE CODES, AS OPPOSED TO THROWING PARTS AT IT. THE DEALER CLEANED SOME GROUND WIRES, GAVE IT BACK TO US, AND IT STALLED ON THE HIGHWAY GOING HOME, AND WOULDN'T RESTART. WE HAD TO WAIT FOR A TOW TRUCK IN A HAZARDOUS LOCATION IN A RAINSTORM. WE BROUGHT IT BACK TO THE DEALER, AND THEY KEEP IT FOR A WEEK. PUT 50 MILES ON IT TEST DRIVING, AND COULDN'T DUPLICATE THE PROBLEM. THEY DIDN'T CHARGE US FOR THIS, THEY SEEM LIKE THEY ARE TRYING TO HELP, BUT THEY DON'T SEEM TO HAVE A GOOD HANDLE ON THE PROBLEM. THE PROBLEM COULD BE CAUSED BY ANY NUMBER OF ELECTRICAL COMPONENTS, FROM THE COMPUTER, TO THE WIRING, TO SENSORS, MODULES, EVEN THE IGNITION SWITCH. NO CODES ARE DISPLAYED. IN LOOKING ON THIS WEBSITE, I FOUND 5 COMPLAINTS FROM JUST 1999 AND 2000, FOR THE SAME PROBLEM. ONE WOMAN IS TERRIFIED TO DRIVE IT WITH HER THREE KIDS IN THE CAR. THIS IS NOT CONFINED TO JUST THESE MODEL YEARS. THERE ARE A LOT OF THESE VEHICLES ON THE ROAD, SOME PEOPLE HAVE BEEN ABLE TO FIX THE PROBLEM, SOME CERTAINLY HAVE NOT BECAUSE IT IS HARD TO PINPOINT. HOW CHRYSLER HAS BEEN ABLE TO DUCK RESPONSIBILITY ON THIS SERIOUS PROBLEM FOR SO LONG IS BEYOND ME. *TR
JEEP SHUTS DOWN WHILE DRIVING AT ANY SPEED. WILL SHUT DOWN/STALL AND MAY START BACK UP OR MIGHT BE 10 MINUTES OR TWO HOURS OR THE NEXT DAY BEFORE IT WILL START AGAIN. STALLING HAS GOTTEN PROGRESSIVELY MORE FREQUENTLY. I HAVE ALMOST BEEN REAR ENDED TWICE WHEN IT STALLS. BEEN TO SEVERAL MECHANICS AND NO ONE HAS BEEN ABLE TO CORRECT PROBLEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
1999 JEEP GRAND CHEROKEE 6 CYL. TRANSMISSION SHIFTER CAN BE TAKEN OUT OF PARK POSITION WITHOUT KEY IN IGNITION AND WITHOUT FOOT ON BRAKE PEDAL.*AK
VEHICLE IS LEAKING BRAKE AND TRANSMISSION FLUIDS EXCESSIVELY.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
THE HEADLIGHT COVERS ARE VERY OPAQUE AND DISTORTED. VISIBILITY IS GREATLY REDUCED AT NIGHT MAKING VISIBILITY VERY POOR. I HAVE TRIED SEVERAL POLYMER CLEANERS WITH LITTLE OR NO EFFECT. THE DISTORTION IS ON THE INSIDE OF THE HEADLIGHT COVER. THIS IS A DEFECT IN THE COVER ITSELF, NOT A MAINTENANCE PROBLEM. THE COST WITH LABOR TO REPLACE BOTH COVERS WOULD BE CLOSE TO $500. A SAFETY RECALL SHOULD BE PLACED ON THE HEADLIGHT COVERS IMMEDIATELY.THIS IS A COMMON PROBLEM WITH THIS MODEL. *AK
THE PLASTIC HEAD LIGHT COVERS OF MY 1999 JEEP GRAND CHEROKEE LIMITED HAVE CLOUDED OVER BOTH ON THE OUTSIDE AND INSIDE. THEREFORE, MAKING IT ALMOST IMPOSSIBLE FOR THE HEAD LIGHTS TO SHINE THROUGH THIS PLASTIC COVERING. THE DEALER INFORMED ME THAT THEY DO NOT REPLACE THESE PLASTIC COVERS. INSTEAD, I MUST PURCHASE THE ENTIRE HEAD LIGHT ASSEMBLY UNITS FOR BOTH SIDES OF THE VEHICLE. THE COST OF REPLACING THIS IS APPROXIMATELY $700. IT SEEMS TO ME THAT WHEN THESE PLASTIC HEAD LIGHT COVERS CLOUD UP, A SAFETY ISSUE HAS OCCURRED. IN ADDITION, IT IS A PUZZLE TO ME WHY ONE MUST REPLACE THE ENTIRE WORKING HEAD LIGHT UNITS JUST BECAUSE THE COVERS HAVE CLOUDED. THANK YOU. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I HAVE A 99 JEEP GRAND CHEROKEE LAREDO AND WE NOTICED THAT THE FUEL TANK SKID PLATE WAS ALL RUSTY. AND PIECES WERE FALLING OFF. MY BOYFRIEND LOOKED AT IT AND COME TO FIND OUT THE SKID PLATE IS THE ONLY THING HOLDING MY GAS TANK IN. THE ONE SIDE WHERE THE BOLTS ARE WERE ALL RUSTED AND NOT EVEN CONNECTED SO MY GAS TANK WAS ABOUT TO FALL OUT OF MY CAR AND ONLY BEING HELD IN BY THE OTHER BOLT ON THE OTHER SIDE. I THINK THIS IS A TRUE HAZARD AND NEEDS TO BE RECALLED ASAP! EVER JEEP I SEE HAS THE SAME ISSUE WITH RUSTY SKID PLATES OVER THE GAS TANK. MY JEEP. RUNS GREW AND BODY IS FINE THE GAS TANK SKID PLATE NEEDS TO BE FIX ASAP RECALL NOW! I'M SCARED TO DRIVE MY CAR WITH MY KIDS IN IT
BLEND DOOR FAILURE. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
JEEP SHUTS DOWN WHILE DRIVING AT ANY SPEED. WILL SHUT DOWN/STALL AND MAY START BACK UP OR MIGHT BE 10 MINUTES OR TWO HOURS OR THE NEXT DAY BEFORE IT WILL START AGAIN. STALLING HAS GOTTEN PROGRESSIVELY MORE FREQUENTLY. I HAVE ALMOST BEEN REAR ENDED TWICE WHEN IT STALLS. BEEN TO SEVERAL MECHANICS AND NO ONE HAS BEEN ABLE TO CORRECT PROBLEM. *TR
I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN I HERD A LOUD NOISE AND BEFORE I KNEW IT MY TRUCK WAS FILLED WITH SMOKE AND I COULDNT SEE OUT THE WIND SHIELD I HAD TO HURRY UP AND GET TO THE SIDE BY THE GUARD RAIL WHILE STRUGGLING TO SEE, AND I HAD MY KIDS IN THE CAR WITH ME .I HAD TO HAVE IT TOWED TO MY HOUSE MY MECHANIC CAME TO CHECK IT AND DISCOVERED A BIG HOLE AND WHEN HE TOOK THE ENGINE OUT HE SAID YOU COULD TELL IT WAS THERE ALREADY AND THE DEALERSHIP HAD TO PATCH IT UP BEFORE THEY SOLD IT TO ME BECAUSE IT WAS TO PERFECT AND I ONLY HAD THE TRUCK FOR 1 YEAR. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
1999 JEEP GRAND CHEROKEE 4WD WITH INLINE 6CYD. HAS HAD ALL THE OTHER COMPLAINTS LISTED ON THIS SITE, IE, POWER WINDOW MOTORS, FRONT BRAKES, TRANSMISSION LEAK, STEERING SQUEALING NOISE AND THE WORST OF ALL, THE REAR DIFFERENTIAL WHINING. *TR
REAR AXLE WHINE REPORTED AND ENTIRE AXLE WAS REPLACED 18 MONTHS AGO, CHRYSLER FIXED UNDER WARRANTY RELIEF PROGRAM. NOW FRONT AXLE HAS SAME WHINE AND NEEDS TO BE REPLACED, THEY HAVE REFUSED ALL ASSISTANCE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
LOST COMPLETE CONTROL OF VEHICLE WHEN GOING 65 MPH. TWO OF THREE BOLTS ON UPPER REAR WISHBONE SUSPENSION BROKE, CAUSING REAR AXLE TO TO FLOP AROUND OUT OF CONTROL. THE THIRD BOLT WAS LOOSE. THESE ARE THE ONLY BOLTS THAT HOLD THE AXLE ONTO THE VEHICLE VIA THE WISHBONE. *TR
FRONT END SHAKES VIOLENTLY IF SLIGHTEST BUMP IN ROAD; ALSO HAS SHAKEN WHEN SLOWING. 5 MECHANICS CANNOT FIND ANY PROBLEM IN FRONT END. REPLACED TIE ROD ENDS HOPING TO FIX PROBLEM, TO NO AVAIL. ALSO, DEFECTIVE REAR ROTORS HAD TO BE REPLACED. ONLY 42,000 MILES ON THIS TRUCK. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
WE BOUGHT A USED 1999 JEEP GRAND CHEROKEE LAREDO LAST YEAR FOR OUR SON TO DRIVE, THINKING IT WOULD BE A SAFE VEHICLE FOR HIM IN ALL KINDS OF WEATHER AND ROAD CONDITIONS. WE DID NOT EXPECT TO HAVE PROBLEMS DRIVING ON THE HIGHWAY ON DRY ROADS IN PERFECT WEATHER. THE VEHICLE HAS STARTED TO STALL AT HIGHWAY SPEEDS, CAUSING A LOSS OF POWER STEERING AND BRAKES, AND MOST LIKELY AIR BAGS AS WELL. WE ARE LUCKY HE IS A SAFE DRIVER, AND WAS ABLE TO GET THE VEHICLE OFF THE ROAD SAFELY. OUR TRUSTED MECHANIC, WHO IS A JEEP OWNER, CHANGED THE CRANKCASE POSITION SENSOR, THIS DID NOT HELP. HE ADVISED US TO BRING IT TO THE LOCAL JEEP DEALER, BECAUSE THEY WOULD BE BETTER ABLE TO TROUBLESHOOT THE PROBLEM, READING THE CODES, AS OPPOSED TO THROWING PARTS AT IT. THE DEALER CLEANED SOME GROUND WIRES, GAVE IT BACK TO US, AND IT STALLED ON THE HIGHWAY GOING HOME, AND WOULDN'T RESTART. WE HAD TO WAIT FOR A TOW TRUCK IN A HAZARDOUS LOCATION IN A RAINSTORM. WE BROUGHT IT BACK TO THE DEALER, AND THEY KEEP IT FOR A WEEK. PUT 50 MILES ON IT TEST DRIVING, AND COULDN'T DUPLICATE THE PROBLEM. THEY DIDN'T CHARGE US FOR THIS, THEY SEEM LIKE THEY ARE TRYING TO HELP, BUT THEY DON'T SEEM TO HAVE A GOOD HANDLE ON THE PROBLEM. THE PROBLEM COULD BE CAUSED BY ANY NUMBER OF ELECTRICAL COMPONENTS, FROM THE COMPUTER, TO THE WIRING, TO SENSORS, MODULES, EVEN THE IGNITION SWITCH. NO CODES ARE DISPLAYED. IN LOOKING ON THIS WEBSITE, I FOUND 5 COMPLAINTS FROM JUST 1999 AND 2000, FOR THE SAME PROBLEM. ONE WOMAN IS TERRIFIED TO DRIVE IT WITH HER THREE KIDS IN THE CAR. THIS IS NOT CONFINED TO JUST THESE MODEL YEARS. THERE ARE A LOT OF THESE VEHICLES ON THE ROAD, SOME PEOPLE HAVE BEEN ABLE TO FIX THE PROBLEM, SOME CERTAINLY HAVE NOT BECAUSE IT IS HARD TO PINPOINT. HOW CHRYSLER HAS BEEN ABLE TO DUCK RESPONSIBILITY ON THIS SERIOUS PROBLEM FOR SO LONG IS BEYOND ME. *TR
WHILE DRIVING, A FIRE STARTED IN ENGINE COMPARTMENT EVIDENCED BY SMOKE AND FLAMES, STOPPED CAR, OPENED HOOD AND TWO FOOT HIGH FLAMES BURST OUT OF ENGINE COMPARTMENT. CALLED ST CHARLES IL FIRE DEPARTMENT WHO EXTINGUISHED FLAMES, HAD CAR TOWED TO DEALER. DEALER DETERMINED CAUSE OF FIRE WAS POWER STEERING HOSE BURST SPRAYING FLUID ON EXHAUST MANIFOLD AND WAS IGNITED. DEALER REPAIRED BY REPLACING HOSE AT A COST OF $348 THAT WAS NOT COVERED BY THE JEEP EXTENDED WARRANTY. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I HAVE A 99 JEEP GRAND CHEROKEE LAREDO AND WE NOTICED THAT THE FUEL TANK SKID PLATE WAS ALL RUSTY. AND PIECES WERE FALLING OFF. MY BOYFRIEND LOOKED AT IT AND COME TO FIND OUT THE SKID PLATE IS THE ONLY THING HOLDING MY GAS TANK IN. THE ONE SIDE WHERE THE BOLTS ARE WERE ALL RUSTED AND NOT EVEN CONNECTED SO MY GAS TANK WAS ABOUT TO FALL OUT OF MY CAR AND ONLY BEING HELD IN BY THE OTHER BOLT ON THE OTHER SIDE. I THINK THIS IS A TRUE HAZARD AND NEEDS TO BE RECALLED ASAP! EVER JEEP I SEE HAS THE SAME ISSUE WITH RUSTY SKID PLATES OVER THE GAS TANK. MY JEEP. RUNS GREW AND BODY IS FINE THE GAS TANK SKID PLATE NEEDS TO BE FIX ASAP RECALL NOW! I'M SCARED TO DRIVE MY CAR WITH MY KIDS IN IT
STALLING AT AND WHILE APPROACHING TRAFFIC LIGHTS. REPLACED SPARK PLUGS, FUEL PUMP, FUEL FILTER, AND CLEANED INJECTORS TO NO AVAIL. DURING 25 MILE COMMUTE IT HAPPENS AT LEAST TWICE. *LA
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
1999 JEEP GRAND CHEROKEE LIMITED - NO HEAT ON DRIVER'S SIDE - MECHANIC SAYS BLEND AIR DOORS PROBLEM, A PROBLEM ON MOST JEEP GRAND CHEROKEE MODELS. THIS COSTLY PROBLEM IS SO COMMON AMONG JEEP GRAND CHEROKEES THAT THERE SHOULD BE A RECALL FOR THIS PROBLEM.AK
ERRATIC, INTERMITTENT INSTRUMENTATION FAILURES OVER THE PAST THREE YEARS STARTING WITH THE AIRBAG LIGHT GOING ON AND OFF, A MALFUNCTIONING ODOMETER AND CULMINATING IN THE RECENT FAILURE OF THE SPEEDOMETER. I SUSPECT THIS IS CAUSED BY A DEFECTIVE ELECTRICAL CONNECTOR AS NOTED IN COMPANY SERVICE BULLETIN #081599. I HAVE NOT BEEN ABLE TO OBTAIN THIS INFO FROM EITHER CHRYSLER OR THE JEEP DEALERSHIP. CLEARLY THIS IS A DEFECTIVE PART AND SHOULD BE RECALLED BY CHRYSLER AS IT IS A SAFETY HAZARD. PLEASE REFER TO NHTSA COMPLAINTS # 10025741, 896900, 723322, 10026823... IN ADDITION, MY FRONT PASSENGER WINDOW CRASHED INSIDE THE DOOR WHILE DRIVING. THIS WAS DUE TO THE PLASTIC CLIP BREAKING IN THE WINDOW REGULATOR THAT HAS SINCE BEEN REDESIGNED. I HAVE ALREADY HAD TO REPLACE THE DRIVER SIDE WINDOW AT THE COST OF SEVERAL HUNDRED DOLLARS ABOUT A YEAR AGO FOR THE EXACT SAME PROBLEM. CLEARLY THIS IS A DEFECTIVE PART AND IS NOT DUE TO "NORMAL WEAR AND TEAR" AND SHOULD BE RECALLED BY CHRYSLER AS IT IS A SAFETY HAZARD. IN ADDITION, MY INTERIOR REAR VIEW MIRROR FELL OFF MY WINDSHIELD INTO MY LAP WHILE DRIVING ON THE EXPRESSWAY IN 2000. WAS TOLD THE GLUE LOST ADHESION DUE TO EXPOSURE TO DIRECT SUNLIGHT. IT WAS FIXED BY DEALER AFTER I PURCHASED A "MIRROR REPAIR KIT". CLEARLY THIS IS BAD DESIGN AND AN ENORMOUS SAFETY HAZARD. I AM PRESENTLY DRIVING MY JEEP IN A DOWNTOWN METRO AREA WITH THREE WINDOWS AND A NON- WORKING SPEEDOMETER UNTIL I CAN AFFORD TO GET PROBLEMS REPAIRED. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
THE CONSUMER WAS INVOLVED IN A HEAD ON COLLISION WITH A TELEPHONE POLE WHEN SHE TRIED TO AVOID HITTING A DEER ON THE ROAD AT 45 MPH. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THE SEAT BELT DID NOT HOLD. THE CONSUMER SUFFERED INJURIES. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
WE OWN A 1999 JEEP GRAND CHEROKEE LARADO AND HAVE HAD NOTHING BUT PROBLEMS SINCE WE BOUGHT IT. THE DRIVERS SIDE DOOR LOCK HAS GONE BAD YOU CAN LOCK ALL THE DOORS WITH THE REMOTE BUT HAVE TO LOCK THE DRIVERS SIDE BY HAND AND IT MAKES A LOUD BUZZING SOUND WHEN LOCKING & UNLOCKING. OUR TIRES HAD\VE ALREADY HAD TO BE REPLACED WITH ONLY 50,000 MILE ON THE VEHICLE THE IN DEC 2002 THE VEHICLE STARTING MAKING A LOUD WHINING SOUND WHEN REACHING SPEEDS OVER 45+ THE SOUND WOULD INCREASE UPON LETTING UP ON THE GAS PEDAL. IT INCREASING BECAME WORSE WHERE IT WOULD CONSTANTLY WHINBEALL THE TIME AT ALL SPEEDS AND ALSO WHEN COMPLETELY STOPPED. WE HAVE HAD TO KEEP TAKING IT BACK TO BE WORKED ON 3 TIMES SO FAR, THEY HAVE REPLACED THE WHOLE TRANSMISSION INCLUDING THE TORQUE CONVERTER, TRANSFER CASE , FUEL INJECTION SYSTEM AND THE NOISE STILL PERSIST. I HAVE DONE SO MUCH RESEARCH ON THE INTERNET AND SEE THAT CHRYSLER REFUSES TO DO A "[XXX]" THING ABOUT ANY OF THESE PROBLEMS OR THESE LEMON VEHICLES. WHAT WILL IT TAKE TO GET THEIR HELP AND FOR THEM TO SEE THESE VEHICLES HAVE TOO MANY PROBLEMS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
THE BLEND DOOR ON MY CAR ARE ALL MESSED UP. IVE HAD THIS A/C PROBLEM. CHECKED OUT SOO MANY TIMES BY DEALERS AND MECHANICS. EVERYONE SAYS IT WASTHE BLEND DOOR, I GET DIFFERENT AMOUNTS OF AIR FROM ALL OF THE DIFFERENT VENTS. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I OWN A '99 JEEP GRAND CHEROKEE LAREDO AND I PURCHASED THIS VEHICLE FROM OVERLAND PARK JEEP IN OVERLAND PARK JEEP IN 2002. OVER THE 3-4 YEAR PERIOD OF TIME THAT I OWNED THIS CAR, I HAD TO GET THE BRAKES SERVICED FOR ABOUT 5 TIMES FOR THE EXACT SAME PROBLEM. I TOOK MY CAR TO A JEEP CERTIFIED DEALER JIM&CLARK MOTORS. EVERY TIME I TOOK MY CAR THERE TO GET THE BRAKES SERVICED, I HAD TO PAY A SIGNIFICANT AMOUNT OF MONEY BUT THE PROBLEM WAS ONLY TEMPORARILY SOLVED. THE PROBLEM WAS THAT THE STEERING WHEEL WOULD VIBRATE EVERY TIME I USE MY BRAKES. ESPECIALLY ON THE HIGHWAY THE VIBRATION BECOMES APPARENT EVEN TO THE PASSENGERS. ALMOST EVERY TIME ONLY 6 MONTHS AFTER I WOULD START TO FEEL A PULSATION ON THE STEERING WHEEL. I HAVE ADDRESSED THE ISSUE TO JIM CLARK SERVICE. THEY DID NOT SEEM TO CARE AND INSTEAD PERFORMED THE SAME SERVICE EVEN THE LAST TIME I TOOK MY CAR THERE. THE MAIN REASON WHY I TOOK MY CAR THERE WAS THAT, IT IS A JEEP AND WHERE ELSE CAN TAKE GOOD CARE OF A JEEP BETTER THAN A JEEP CERTIFIED SHOP. THE VIBRATION ON THE STEERING WHEEL TURNS INTO A SAFETY ISSUE EVERY TIME. THE PULSATION/VIBRATION BECOMES VERY STRONG AND AS I AM DRIVING, ESPECIALLY ON THE HIGHWAY, I HESITATE TO USE MY BRAKES AND CHOOSE NOT TO USE THEM UNLESS I REALLY HAVE TO. I LOOK FOR OTHER WAYS TO SLOW DOWN MY CAR BEFORE I USE MY BRAKES. I DO THINGS SUCH AS USING THE OVERDRIVE ON/OFF BUTTON. IT IS ALSO VERY LIKELY THAT THE PULSATION I FEEL ON MY STEERING WHEEL TRANSFERS TO THE WHEELS, BASICALLY DUE TO THE FACT THAT THE SOURCE OF THE VIBRATION IS THE BRAKE SYSTEM (FRONT). THIS MAY RESULT IN EVEN A MORE SERIOUS SAFETY ISSUE. THIS IS MY ONLY CAR, AND I HAVE TO DRIVE IT ALTHOUGH IT IS NOT IN ITS BEST CONDITION. THANK YOU VERY MUCH FOR YOUR TIME IN ADVANCE, JIM&CLARK MOTORS 2121 W 29TH TERRACE LAWRENCE, KS, 66047 SERVICE : (785) 843-3055 OVERLAND PARK JEEP 8775 METCALF AVENUE OVERLAND PARK, KS, 66212 SERVICE : (913) 381-8100. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .