SEAT NOT GOOD, REAR BOTH AXLES
- NHTSA ID
- 11187301
- Incident
- Jan 22, 2019
Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2000 Jeep Laredo submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
SEAT NOT GOOD, REAR BOTH AXLES
TL* THE CONTACT OWNS A 2000 JEEP LAREDO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER'S SIDE SEAT FRACTURED AT THE FRAME MAKING DRIVING CONDITIONS UNSAFE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. AFTER DIAGNOSIS, THEY ADVISED HIM THAT THE TRACK TO THE SEAT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. APPROXIMATELY 2 YEARS LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE CURRENT MILEAGE WAS APPROXIMATELY 165,000. THE VIN WAS UNAVAILABLE. *TR
TL* THE CONTACT OWNS A 2000 JEEP LAREDO. THE CONTACT WAS DRIVING 45 MPH WHEN THE DRIVER'S SEAT SEPARATED FROM THE BASE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE WELDING OF THE DRIVER'S SEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE AND THE CURRENT MILEAGE WAS 143,665.
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE DRIVERS SIDE SEAT MOUNT SHEERED OFF COMPLETELY AND THE SEAT WAS NO LONGER ATTACHED TO THE VEHICLE. THE DEALER MADE THREE ATTEMPTS TO DIAGNOSE THE FAILURE. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 104,000 AND THE FAILURE MILEAGES WAS 30,000.
DRIVER SIDE SEAT BROKE ON 2000 JEEP LAREDO. AFTER READING THE MANY COMPLAINTS FOR SAME PROBLEM. THIS SHOULD BE A RECALL. MAJOR SAFETY ISSUE. *TR
THE DRIVER'S SIDE SEAT OF MY 2000 JEEP GRAND CHEROKEE LAREDO BECAME DISLODGED FROM THE BRACKETS WHILE I WAS DRIVING. THIS CAUSED ME TO LOOSE CONTROL OF THE VEHICLE AND NEARLY CRASH INTO ONCOMING TRAFFIC. I INSPECTED THE VEHICLE ON THE SIDE OF THE ROAD AND DISCOVERED THAT THE RAILS ON THE BRACKETS HAD TORN APART. THESE SHOULD BE MADE OUT OF SOME TYPE OF DURABLE METAL BUT THEY BRACKETS ARE VERY POORLY CONSTRUCTED AND THE METAL IS NOT THICK ENOUGH TO HANDLE THE WEAR AND TEAR OF REGULAR USE. I LOOKED ON THE INTERNET FOR REPLACEMENT BRACKETS BUT, INSTEAD OF FINDING PARTS, I FOUND A SERIES OF COMPLAINTS BY DRIVERS WHO EXPERIENCED THE SAME PROBLEM WITH THEIR JEEP. THIS IS A SERIOUS PROBLEM THAT WAS CORRECTED IN THE NEWER JEEPS BUT IS STILL AN ISSUE FOR ANYONE WITH JEEP MODEL PURCHASED FROM 1998-2004. *TR
FRONT SEAT BROKE OFF - NO ACCIDENT, JUST EVERYDAY USE. *TR
TL*THE CONTACT OWNS A 2000 JEEP LAREDO. THE CONTACT STATED THAT THE BRACKETS AT THE BOTTOM OF THE DRIVER'S SEAT FAILED. THE SEAT IS VERY WOBBLY AND UNSTABLE. THE DEALER WOULD ONLY PROVIDE A REPAIR ESTIMATE. THROUGH RESEARCH, THE CONTACT FOUND NUMEROUS COMPLAINTS REGARDING THIS FAILURE. HE HAS ATTEMPTED TO FIND A USED SEAT AS A REPLACEMENT; HOWEVER, THE ONES HE FOUND WERE ALSO FAULTY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 87,000.
FRONT SEAT BROKE WHILE DRIVING DOWN THE ROAD. *TR
THE LOCK ON THE BACK DOOR OF MY 2000 JEEP GRAND CHEROKEE LAREDO WILL NOT UNLOCK AND WHEN I TRY TO UNLOCK IT, IT MAKES A "QUACK" NOISE. *TR
I HAVE OWNED MY 2000 JEEP GRAND CHEROKEE LAREDO FOR ALMOST 9 NINE YEARS. ALMOST A YEAR AGO, THE DRIVERS-SIDE SEAT BEGAN TO WOBBLE. AT FIRST, IT WAS MORE OF AN INCONVENIENCE. HOWEVER, SOON IT BECAME APPARENT THAT THE SEAT WAS REALLY COMING OFF OF THE BASE. ABOUT A MONTH AGO, I TOOK IT TO SOUTHPOINT CHRYSLER JEEP IN AUSTIN, TEXAS IN ORDER FOR THE SEAT TO BE FIXED. BEFORE TAKING IT TO THE DEALERSHIP, I REMOVED THE SEAT FROM THE BASE AND NOTICED THAT WHERE THE SEAT WAS AFFIXED TO THE BASE, THE METAL HAD SHEARED OFF, RENDERING THE BOLTS USELESS. I LOOKED UP THIS UP ON WWW.CARSURVEY.ORG, AND NOTICED THAT MANY OTHERS HAD THIS ISSUE AS WELL. I BELIEVE IT IS A SAFETY ISSUE, AND THAT JEEP CHRYSLER SHOULD HAVE COMPENSATED ME FOR THIS DEFECT. THE DEALER CHARGED ME $ 1,000 (ONE THOUSAND DOLLARS) TO REPLACE THE SEAT BASE AND THE BASE THAT AFFIXES TO THE FLOOR. I BELIEVE THAT CHRYSLER SHOULD AT LEAST PAY FOR THE COST OF PARTS, SINCE THIS COULD HAVE CAUSED A DANGEROUS SITUATION IN AN ACCIDENT. I DID NOT KNOW THE EXTENT OF THE DAMAGE OF THE SEAT UNTIL I REMOVED IT. BY THE TIME I HAD TAKEN IT TO THE DEALER, THERE WAS ONE BOLT THAT WAS PROPERLY HOLDING IT IN PLACE, BUT THE OTHERS WERE FAIRLY USELESS. I ALSO TOOK PICTURES OF THE SEAT BASE AND FLOOR BASE. I WOULD APPRECIATE ANY HELP WITH THIS ISSUE. *TR
JUST RECENTLY MY PASSENGER SIDE DOOR LOCKS ARE NOT WORKING CORRECTLY. YOU CAN NOT UNLOCK THEM UNLESS THE DRIVER GOES INSIDE FIRST. THE DRIVER MUST HIT HIS/HER LOCK THEN REACH OVER AND PULL ON THE LOCK TO UNLOCK THE PASSENGER SIDE. WHEN TRYING TO EXIT THE CAR, THE DRIVER MUST HIT THE LOCK MECHANISM ON THE DRIVER SIDE TO UNLOCK THE PASSENGER SIDE. I HAVE TO DO THIS FOR BOTH PASSENGER SIDE DOORS. THIS IS A CONCERN DUE TO THE FACT IF SOMETHING HAPPENS AND THE PASSENGER CANNOT GET OUT THEN IT COULD LEAD TO SERIOUS PROBLEMS. I KNOW I HAVE TALKED AND READ COMPLAINTS BY MANY OTHER OWNERS OF 2000 JEEP CHEROKEES AND IT ONLY MAKES SENSE THAT A RECALL BE ISSUED AND HOPEFULLY SOON BEFORE SOMETHING SERIOUS OCCURS TO SOME INDIVIDUAL. THANK YOU. *TR
TL*THE CONTACT OWNS A 2000 JEEP LAREDO. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR BEGAN MAKING A NOISE WHILE BEING LOCKED AND UNLOCKED. THE DOOR WOULD NOT OPEN WITH THE KEY REMOTE. ADDITIONALLY, THE HATCH AND PASSENGER SIDE DOOR WOULD NOT OPEN OR CLOSE. ALL OF THE DOORS HAVE TO BE OPENED MANUALLY AND THE CONTACT HAS TO OPEN THE DOORS FROM THE PASSENGER COMPARTMENT. CHRYSLER STATED THAT THE ISSUE WAS A COMMON FAILURE AND THE DOORS HAVE NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 118,000 AND FAILURE MILEAGE WAS 82,000.
I BOUGHT MY WIFE A 2000 JEEP GRAND CHEROKEE, AND IT HAS SHUT OFF WHILE SHE WAS DRIVING, PUTTING HER IN A VERY DANGEROUS SITUATION, WITH NO "CHECK ENGINE" LIGHT...NOTHING, LOW COOLANT LIGHT CAME ON WHEN THERE IS COOLANT ALREADY IN THE CAR, CHECK GAUGES LIGHT KEEP COMING ON, HEATER DOESN'T HEAT WELL, THE PASSENGER SIDE POWER DOOR LOCK DOES NOT WORK, I'VE REPLACED THE THERMOSTAT AND THE WATER PUMP ONCE. AND I'VE HAD AN ISSUE WITH THE VEHICLE OVERHEATING AND THE FAN NOT COMING ON AND HAD IT REPLACED. I DO BELIEVE THERE IS SOMETHING WRONG WITH THE JEEP CHEROKEE ESPECIALLY THE 2000 MODEL AND THINK IT SHOULD BE RECALLED. I LOOKED ON THE INTERNET FOR BLOGS TO SEE IF ANYONE ELSE WAS HAVING THE SAME PROBLEMS AND FOUND THERE WERE WELL OVER 100 PEOPLE ON ONE WEBSITE WITH THE SAME EXACT PROBLEMS. I THINK THIS IS A DANGEROUS SITUATION FOR THOSE THAT OWN THIS VEHICLE AND I AM ASKING YOU TO PLEASE RECALL THIS VEHICLE BEFORE IT CAUSES SERIOUS ACCIDENTS OR EVEN DEATH. PLEASE DON'T IGNORE THIS COMPLAINT, AND I HOPE TO HEAR FROM YOU SOON CONCERNING THIS MATTER. YOU SHOULD NOT EVEN HAVE "NUMBER OF DEATHS" LISTED, BUT IF YOU BE HONEST AND TAKE CARE OF THE PROBLEMS, THERE WOULD NOT BE ANY DEATHS. *TR
DOOR LOCK ACTUATORS FAIL. THOUSANDS OF THESE VEHICLES HAVE DONE THIS. REAR TAIL LIGHTS QUIT WORKING. *TR
I OWN A 2000 JEEP GRAND CHEROKEE. THE DRIVERS SIDE SEAT CONNECTION TO FRAME HAS BROKEN FROM SEAT FRAME CREATING DANGEROUS SHIFT OF SEAT WHILE DRIVING VEHICLE. I HAVE HEARD OF SIMILAR SEAT SEPARATION ON THIS VEHICLE. *TR
1. REPEATED FAILURES OF FUEL PUMP. 2. REPEATED FAILURE OF FRONT DISK BRAKE ROTORS. 3. REPEATED FAILURE OF TRANSFER CASE. 4. REPEATED FAILURE OF ELECTRIC DOOR LOCKS. *NM
I HAVE A 2000 JEEP GRAND CHEROKEE PURCHASED IN 2002 I BELIEVE. I HAVE BEEN READING A LOT OF FORUM ABOUT OWNERS WITH SAME CAR HAVING THE SAME ISSUE. APPARENTLY THE POWER LOCK GO BAD AFTER A FEW YEARS, ALSO THE LEFT TAIL LIGHT SEEM TO HAVE SOME BURN OUT ISSUES PREVENTING THE LIGHTS FROM WORKING PROPERLY. ANOTHER ISSUE IS THE FRONT TWEETER SPEAKS ARE OFTEN BLOWN. IN MY CASE BOTH MY REAR DOOR POWER LOCK ACTUATORS WENT BAD AT THE SAME TIME. I HAVE 3 KIDS AND HAVE TO GET OUT MY CAR AND OPEN THE REAR DURING BY PLACING MY HAND THROUGH THE FRONT PASSENGER SIDE. THE OTHER REAR DOOR WILL NOT CLOSE USING THE POWER LOCKING FEATURE ON THE KEY. NEXT MY CAR CAN'T PASS INSPECTION BECAUSE THE TAILLIGHT IS OUT. IT WORKS FINE AT TIMES BUT WHEN I STEP ON THE BREAKS IT CAUSES ALL THE LIGHTS TO GO OUT. THE PROBLEM OCCURS ON AND OFF. I HAVE REPLACED THE BULBS MANY TIMES. AFTER REVIEWING SOME FORUM AND GOING TO A MECHANIC I WAS TOLD MY LEFT TAIL LIGHT HAS A SHORT IN IT. I WILL NEED A NEW ONE. NEXT MY FRONT SPEAKERS HAVE BLOWN. THE COST FOR EACH PART NOT INCLUDING LABOR DOOR LOCK ACTUATORS -- $98 TAILLIGHT -- $171 TWEETER -- $68.86 A PIECE AT FIRST I THOUGHT I WAS THE ONLY ONE WITH THIS PROBLEM. THEN I CHECK ON SOME JEEP FORUMS AND FOUND OUT A LOT OF PEOPLE ARE HAVING THE SAME ISSUES. ABOUT 144 COMPLAINTS. HTTP://WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_33943.HTML HTTP://WWW.CARSURVEY.ORG/VIEWMORECOMMENTS_REVIEW_33943_3.HTML HTTP://WWW.CARSURVEY.ORG/VIEWMORECOMMENTS_REVIEW_33943_5.HTML. *NM
DT*: THE CONTACT STATED WHILE SITTING IN THE DRIVER'S SEAT THERE WAS A SQUEAKING NOISE WHILE THE VEHICLE WAS IN MOTION. UPON FURTHER INSPECTION, UNDERNEATH THE SEAT, THE FRONT LEFT MOUNTING BOLT AREA WAS FRACTURED. THE VEHICLE WAS NOT SEEN BY A DEALER FOR FURTHER INSPECTION.
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