RoadVitals

2002 Jeep Laredo Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
80
Latest Mar 18, 2019
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
17
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
8

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Jeep Laredo, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes2223.9%
  • Visibility1819.6%
  • Engine1112.0%
  • Airbags1010.9%
  • Interior & seats77.6%
  • Electrical55.4%
  • Exterior lighting44.3%
  • Powertrain (other)22.2%
  • Fuel system22.2%
  • Steering22.2%
  • Suspension22.2%
  • Transmission22.2%
  • Tires & wheels11.1%
  • Heating & air conditioning11.1%
  • Other / unspecified11.1%
  • Driver assistance11.1%
  • Seat belts11.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

22
reports

From owner reports, verbatim

I HAVE A 02 JEEP GRAND CHEROKEE. CHRYSLER HAD A RECALL ON THE FRONT ROTORS IN 2004 AND WE HAD THEM REPLACED AT NO EXPENSES TO US. NOW TWO YEARS LATER THE SAME PROBLEM WITH THE ROTORS CAME BACK. WE CONTACTED CHRYSLER AND THEY WOULD NOT WARRANTY THE PROBLEM AGAIN. WE HAVE TO PAY FOR THE REPAIR COST OURSELVES. *NM

NHTSA ID 10173405 · filed Nov 13, 2006

DT*: THE CONTACT STATED WHEN THE BRAKE WAS APPLIED, THE BRAKE PEDAL WENT TO THE FLOOR ABOUT TWO INCHES FROM THE FLOOR BEFORE THE BRAKE ACTIVATED. THE DEALERSHIP WAS AWARE AND REPLACED A MASTER CYLINDER AND BRAKE PADS, BUT THE PROBLEM PERSISTED. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THERE WERE NO LIGHTS ILLUMINATED ON THE VEHICLE PRIOR TO THE INCIDENT.

NHTSA ID 10168231 · filed Sep 14, 2006
All 22 reports naming brakes

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

18
reports

From owner reports, verbatim

MY 2002 JEEP GRAND CHEROKEE LAREDO HAS POWER WINDOWS AND I HAVE HAD TO REPLACE ALL OF MY WINDOW MOTORS AND OR CABLES AND I AM NOT THE ONLY ONE WITH THE SAME PROBLEM. ONE OF THE WINDOWS I HAVE REPLACED TWICE. THIS IS RIDICULOUS. TODAY WAS THE MOST RECENT DATE BUT THIS HAS ALL HAPPENED IN THE LAST SIX MONTHS. *TR

NHTSA ID 10276286 · filed Jul 9, 2009

HELLO AND THANKS FOR LISTENING, I PURCHASED A 2002 JEEP GRAND CHEROKEE LIMITED WITH 47,000 MILES ABOUT 4 MONTHS AGO AND AT AROUND 55,000 MILES THE PASSENGER HEAT AND DEFROST QUIT WORKING WHILE THE DRIVER'S SIDE CONTINUED TO OPERATE PROPERLY. THAT WAS SO UNTIL I WENT TO A LOCAL DEALERSHIP TO FIND THAT THE PASSENGER "BLEND AIR DOOR" WAS SHOWING "TOO LARGE OF TRAVEL" BY THE DEALERSHIP COMPUTER. WHAT THIS MEANS IS THE DOOR THAT AIDS IN DIRECTING THE HEAT TO THE DESIGNATED VENTS ON THE PASSENGER SIDE IS BROKEN. ESTIMATED COST TO REPLACE WAS GIVEN TO BE $737 AND THAT WAS IF I SCHEDULED REPAIR WITHIN ONE MONTH. TWO WEEKS LATER THE DRIVER'S SIDE HEAT AND DEFROST QUIT WORKING ALONG WITH THE RECIRCULATION VENT THAT INHIBITS OUTSIDE AIR IN THE VENTILATION SYSTEM. I AM UNABLE TO DRIVE THIS CAR AT PRESENT TIME DUE TO THE INABILITY TO DEFROST THE WINDOWS. AFTER TRYING TO TROUBLESHOOT THE PROBLEM I FIND THIS TO BE A PROBLEM DUE TO POOR DESIGN IN THE GRAND CHEROKEE IN THE YEARS 1999-2004. IT IS ALSO MY UNDERSTANDING FAILURE OF THESE PARTS WAS SO COMMON THAT MANY MODELS WERE REPAIRED WITH THE SAME FACTORY PARTS AND FAILED AFTER BEING REPLACED BY THE DEALERSHIPS. THEN IN 2007 THE CHRYSLER CORPORATION ACKNOWLEDGED ONLY TO THE DEALERSHIPS THAT THESE PARTS WERE BEING REPLACED WITH NEWER DESIGNS DUE TO THE ORIGINAL DESIGNS WERE INSUFFICIENT FOR THIS TYPE VENTILATION SYSTEM. IN OTHER WORDS THE ENGINEERING OF THE SYSTEM WAS SURE TO BE A PROBLEM FOR OWNERS. PLEASE INVESTIGATE THIS PROBLEM AND MAKE CHRYSLER/JEEP RECALL THESE SYSTEMS AND REPAIR WITH THE UPGRADED PARTS BEFORE SOMEONE KILLS INNOCENT PEOPLE DUE TO ACCIDENTS RELATED TO FOGGY WINDSHIELDS. SOME PEOPLE CANNOT JUST PARK THEIR CAR DUE TO THIS FACTORY DEFECT.....THANKS....GLENN *TR

NHTSA ID 10215456 · filed Jan 20, 2008
All 18 reports naming visibility

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

11
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 JEEP LAREDO. WHILE DRIVING 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE WHERE THE VEHICLE WAS ABLE TO RESTART. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT SEVERAL COMPONENTS OF THE ENGINE HAD BEEN REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE CONTACT DID NOT FILE A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 94,946.

NHTSA ID 10994207 · filed Jun 9, 2017

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE WOULD CONSTANTLY OVERHEAT, CAUSING THE RADIATOR TO FAIL. THE VEHICLE WAS TAKEN THE TO THE DEALER NUMEROUS TIMES FOR THE FAILURE WHERE THE ENGINE WAS REPLACED, TRANSMISSION SEALS AND FLUID WERE REPLACED. THE RADIATOR WAS REPLACED TWICE YET THE REPAIRS DID NOT CORRECT THE FAILURE AND THE ENGINE CONTINUED TO OVERHEAT SPORADICALLY. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE MILEAGE WAS 141,530 AND THE CURRENT MILEAGE WAS 179,705.

NHTSA ID 10389695 · filed Mar 10, 2011
All 11 reports naming engine

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

10
reports

From owner reports, verbatim

HAS NEVER BEEN SUBJECTED TO AIR BAG RECALL. AIR BAG WARNING LIGHT ON DASH BOARD IS ON. I AM CONSIDERING BUYING THIS JEEP, LAREDO, 2002, TODAY!

NHTSA ID 11187481 · filed Mar 18, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LAREDO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID 10925882 · filed Nov 14, 2016
All 10 reports naming airbags

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

7
reports

From owner reports, verbatim

DRIVER SEAT MADE SLIGHT BUMPING NOISE WHEN MOVING SEAT BACK AND FORTH ON A DAILY BASIS FOR ABOUT A MONTH. I WAS THEN INVOLVED IN A VERY LOW IMPACT ACCIDENT WHERE I WAS HIT IN THE RIGHT FRONT OF MY VEHICLE. AT IMPACT OF COLLISION THE DRIVERS SEAT COMPLETELY SHEARED OFF OF THE BRACKET. THIS SHOULD NEVER HAPPEN! I COULD HAVE BEEN SERIOUSLY INJURED. IM NOW FIGHTING WITH MY INSURANCE COMPANY TO FIX THIS SEAT. THEY ARE STATING THAT IT IS NOT NORMAL FOR A SEAT TO BREAK LIKE THIS FROM A LOW IMPACT COLLISION. APPARENTLY FROM EVERYTHING I HAVE READ ONLINE IT TAKES VERY LITTLE FOR THESE SEATS TO BREAK AND THEY SHOULD HAVE BEEN RECALLED FOR A MAJOR SAFETY ISSUE. *TR

NHTSA ID 10403821 · filed May 31, 2011

DRIVER SIDE FRONT SEAT OF MY 2002 JEEP GRAND CHEROKEE LAREDO STARTED OF MAKING A CLICKING NOISE WHEN APPLYING BRAKE OR GAS PEDAL. THEN THE LOWER METAL OF SEAT BOTTOM SNAPPED AND DETACHED CAUSED ME TO FALL INTO THE BACK SEAT WHILE DRIVING, ALMOST CAUSED AN ACCIDENT. LUCKY IM STILL ALIVE. I HAVE SINCE TRIED TO FIND A REPLACEMENT SEAT BUT AM HAVING NO LUCK AND I CANT AFFORD A $700+ BILL TO FIX IT. *TR

NHTSA ID 10349648 · filed Aug 16, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

5
reports

From owner reports, verbatim

2002 JEEP GRAND CHEROKEE WITH NO PROBLEMS SUDDENLY BURSTS INTO FLAMES AND BURNS. *TR

NHTSA ID 10281806 · filed Aug 26, 2009

BRAKES HAVE BEEN SQUEAKING CONSTANTLY. I BROUGHT MY 2002 JEEP CHEROKEE TO THE DEALER 3 TIMES AND THEY HAVE YET TO FIX THE PROBLEM. ALSO MY CHECK ENGINE LIGHT HAS APPEARED TWICE AND I HAVE HAD TO PAY FOR THEM TO SIMPLY TURN IT OFF WHEN THERE WAS NO PROBLEM. I HAVE PAID WELL OVER $600 FOR THESE PROBLEMS AND I HAVE ONLY 29,000 MILES ON THE CAR!!!!!!!! *JB

NHTSA ID 10164408 · filed Aug 3, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

4
reports

From owner reports, verbatim

THE ALERT FOR THE TURN SIGNAL STAYS ON WHEN I TURN MY HEADLIGHTS ON. THE TAIL LIGHTS DON'T WORK PROPERLY, AND THE REVERSE LIGHTS DO NOT WORK AT ALL. I HAVE SEEN THIS ON THE SAME MODEL JEEP GRAND CHEROKEE LAREDO'S ON THE ROAD AT NIGHT.

NHTSA ID 11161083 · filed Dec 13, 2018

TL* THE CONTACT OWNS A 2002 JEEP LAREDO. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH AND NOTICED THAT THE ENTIRE INSTRUMENT WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THERE WAS AN ELECTRICAL CIRCUIT SHORTAGE. THE BRAKE SENSOR WAS REPLACED AND AFTER THE REPAIR WAS PERFORMED, AN UNKNOWN WARNING INDICATOR BEGAN TO ILLUMINATE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

NHTSA ID 10505902 · filed Apr 11, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 JEEP LAREDO. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED GEARS WITHOUT WARNING. THE CONTACT SECURED THE VEHICLE IN PARK WHILE EXITING, BUT IT BEGAN TO ROLL AWAY. THE CONTACT WAS ABLE TO RE-ENTER THE VEHICLE AND SECURE THE TRANSMISSION IN PARK, BUT THE VEHICLE KEPT ROLLING. THE CONTACT HAD TO UTILIZE THE EMERGENCY BRAKE AND GET HELP FROM SOMEONE TO PUSH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 182,378.

NHTSA ID 10851675 · filed Mar 25, 2016

(1)HOT/COLD AIR BLOWING BLEND DOOR FROM VENTS IS NOT WORKING. (2)AIR CIRCULATION BUTTON IS NOT WORKING PROPERLY. (3)DASHBOARD HAVE A CREAKING SOUND COMING FROM ITS UNDERSIDE WHEN I TURN ON VENTILATION. (4)FRONT & REAR DIFFERENTIAL MAKE NOISES WHEN TURNING. *AK

NHTSA ID 10188214 · filed Apr 18, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

2
reports

From owner reports, verbatim

I'VE HAD TWO INCIDENTS WHERE I HAD PROBLEMS WITH THE ROTORS ON THIS CAR. 1ST INCIDENT WAS 8/02 AT 8,700 MILE & NOW 11/04 AT 17,242 MILES. EACH TIME AS DRIVING I WOULD APPLY THE BRAKE A STEERING WHEEL WOULD SHAKE. I BROUGHT THE CAR TO THE DEALER AND EACH TIME THEY INFORMED ME THAT THERE WAS NOT A PROBLEM WITH ROTORS BEING A DEFECTIVE, BUT THEY WARPED DUE TO MY DRIVING HABITS. HOW WOULD THEY KNOW MY DRIVING HABITS. I'VE HAD SEVERAL CARS IN MY LIFETIME AND NEVER HAD THESE PROBLEMS. I ALSO HAD A PROBLEM WITH THE FUEL INJECTION. IT WAS ALSO REPAIRED BY THE DEALERSHIP. I CONTACTED CHRYSLER CUSTOMER SERVICE AND THEY WERE NOT HELPFUL. CLAIMS THAT IT'S NOT A DEFECT AND HE SAID THAT THE ROTORS CAN WARP AFTER JUST ONE TRIP. I REALLY DOUBT THAT. HE WAS EXTREMELY RUDE. I GUESS WITH THIS TYPE OF VEHICLE IT'S GOING TO BE CUSTOMARY TO HAVE THESE REPAIRS DONE AFTER 8,700 MILES.*AK

NHTSA ID 10098267 · filed Nov 4, 2004

RECALL NUMBER A02/ORVR SYSTEM NEEDS TO BE REPLACED. THERE ARE NO PARTS AVAILABLE/VALLEY BUICK WILLIAM PENN HIGHWAY MONROEVIILE PA 15145 412 373 3000. *AK CONSUMER STATES TWO RECALL NOTICES HAVE BEEN RECEIVED, HOWEVER PARTS ARE STILL NOT AVAILABLE. *SLC

NHTSA ID 8005343 · filed Mar 11, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

STEERING COLUMN BROKE, STEERING BOX AND HOSE LEAK---SQUEAKING NOISE OCCUR WHEN TURNING STEERING WHEEL, WHEELS FEEL LIKE THEY ARE COMING FROM UNDER THE VEHICLE WHEN MAKING TURNS, AND VEHICLE STEERING WHEEL TIGHTENS WHEN TURNING---VEHICLE HAS NOT BEEN REPAIRED AS OF THIS DATE- CHRYSLER DEALER STATED THAT THIS IS NOT A RECALL ISSUE--- THIS IS A SOMETHING THAT HAS BEEN REPORTED AS A PROBLEM FOR SEVERAL VEHICLES OF THE SAME MODEL--NOTED BY EXPERIENCED MECHANICS. *TR

NHTSA ID 10223861 · filed Apr 9, 2008

UPPER STEERING COLUMN BEARING FAILED. DRIVING BECAME DIFFICULT. LEFT BLINKER WOULD NOT SHUT OFF. ALMOST HAD AN ACCIDENT WHEN I TURNED INTO A RIGHT HAND EXIT LEAVING THE HIGHWAY. JEEP DEALER SAID THE WORN OUT BEARINGS GOT INTO THE TURN INDICATOR MECHANISM. *JB

NHTSA ID 10183266 · filed Feb 22, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

2
reports

From owner reports, verbatim

LOWER BALL JOINT FAILURE ON 2002 JEEP LIBERTY SPORT. ORIGINAL LOWER BALL JOINT RECALL WAS NOV 03. AT THAT TIME MY VEHICLES BALL JOINTS WERE INSPECTED AND THE ALUMINUM HEAT SHIELD WAS INSTALLED. MY BALL JOINT WAS NOT REPLACED BECAUSE THEY WERE ALREADY REPLACED UNDER WARRANTY AT 23911 MILES ON 29 JUL 03. I NOW HAVE 42665 MILES TODAY 25 OCT 05, AND THE LEFT FRONT BALL JOINT HAS FAILED. IT HAS EXCESSIVE BUMP (UP AND DOWN MOTION IN THE SOCKET) AND VIBRATION IN STEERING WHEEL AND ON FLOORBOARD. VEHICLE IS NOT SAFE TO DRIVE, AND IS PARKED WAITING FOR NEW PARTS, BASED ON OTHER FAILURES I HAVE SEEN OR HEARD ABOUT. JEEP HAS USED AN UNDER RATED PART FOR THIS APPLICATION. I HAVE NEVER SEEN A BALL JOINT ONLY LAST 20,000 MILES AND BE CONSIDERED "NORMAL FOR THE VEHICLE" AS D/C WOULD CLAIM. SUMMARY: 2002 JEEP LIBERTY BUILD DATE:08/01 LOWER BALL JOINT FAILURES AT: 23911 MILES ON 29 JUL 03 AND 42665 MILES ON 25 OCT 05. ON ORDER ARE HEAVY DUTY SERVICEABLE REPLACEMENT BALL JOINTS FROM MOOG PART # K3199, WILL REPLACE ALL 4 BALL JOINTS WITH STRONGER SERVICEABLE MOOG JOINTS. I WILL BE KEEPING ALL 4 OLD JOINTS, INCLUDING THE FAILED LEFT FRONT LOWER BALL JOINT. *NM

NHTSA ID 10140726 · filed Oct 25, 2005

WHILE DRIVING AT 45 MPH THE VEHICLE WILL VIBRATE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. MR

NHTSA ID 8022704 · filed Nov 14, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

2
reports

From owner reports, verbatim

IN FEB. MY DRIVERS SIDE WINDOW QUIT WORKING AND STARTED FALLING DOWN NOW MY DRIVERS SIDE BACK WINDOW IS DOING THE SAME. THE TRANS WENT OUT LAST MONTH AND I ONLY HAVE 80,000 MILES. ALSO THE DRIVERS SIDE MIRRORS ARE BROKEN. MY JEEP IS FALLING APART. WHAT CAN BE DONE ABOUT IT. IT WILL COST ME THREE THOUSAND DOLLARS TO FIX MY TRANS . MY WINDOWS ARE HELD IN PLACE WITH CARD BOARD PIECES AND MY MIRROR ALSO MY JEEP LOOKS LIKE JUNK. *TR

NHTSA ID 10205978 · filed Oct 17, 2007

DT: THE CONTACT OWNS A 2002 JEEP LAREDO. THE FRONT AND BACK BRAKE PADS AND ROTORS WERE REPLACED FOUR TIMES DUE TO THE APPLICATION OF CHEAP ROTORS TO THE VEHICLE. THE CONTACT STATED THE VEHICLE PULSATED WHILE DRIVING 40 MPH, BUT DID NOT HAVE ANY PROBLEMS WITH STOPPING. OTHER THAN THE PULSATION THERE WAS NO INDICATION THAT THERE WERE ANY PROBLEMS WITH THE BRAKING SYSTEM. THE PULSATION OCCURRED UNDER NORMAL DRIVING AND ROAD CONDITIONS. THE REPLACEMENTS HAD TO BE DONE EVERY 9,000 MILES AT THE CONSUMER'S EXPENSE WITH THE EXCEPTION OF ONE TIME. THE CONTACT STATED THAT THE TORQUE CONVERTER FAILED. THE CONSUMER REPLACED THE TORQUE CONVERTER WITH THE MANUFACTURER COVERING HALF OF THE COST. *AK

NHTSA ID 10134310 · filed Aug 26, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

LEFT REAR TIRE BLOW OUT WHILE DRIVING AT 70 MPH. TIRE SIDEWALL WAS SHATTERED. *AK

NHTSA ID 10042726 · filed Oct 10, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

1
report

From owner reports, verbatim

I PURCHASED A 2002 JEEP GRAND CHEROKEE OVERLAND IN NOVEMBER 2005 AND BY MAY 2006 THE AIR CONDITIONING & HEAT STOPPED WORKING. DURING THE WINTER MONTHS I WAS UNABLE TO DRIVE THE VEHICLE BECAUSE OF RAPID FOGGING OF WINDOWS. I RECENTLY TOOK THE VEHICLE TO A JEEP DEALER TO HAVE SERVICE DONE, AND WAS INFORMED THAT THE BLEND DOORS NEEDED TO BE REPLACED AS WELL AS THE BLOWER. THIS WILL COST APPROXIMATELY $1300. THE CONSEQUENCES OF THIS HEATING AND AC FAILUREWERE MAINLY DUE TO FOGGING OF THE WINDOWS. WHILE DRIVING DURING CHANGING WEATHER CONDITIONS. THE WINDOWS WILL RAPIDLY FOG UP AND THE DEFROSTER WILL NOT WOR, K CAUSING A DANGER TO MYSELF AND THOSE AROUND ME. AS OF NOW I HAVE NOT REPAIRED THIS PROBLEM DUE TO THE HIGH COST.*AK

NHTSA ID 10186068 · filed Mar 24, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

I HAVE A 02 JEEP GRAND CHEROKEE. CHRYSLER HAD A RECALL ON THE FRONT ROTORS IN 2004 AND WE HAD THEM REPLACED AT NO EXPENSES TO US. NOW TWO YEARS LATER THE SAME PROBLEM WITH THE ROTORS CAME BACK. WE CONTACTED CHRYSLER AND THEY WOULD NOT WARRANTY THE PROBLEM AGAIN. WE HAVE TO PAY FOR THE REPAIR COST OURSELVES. *NM

NHTSA ID 10173405 · filed Nov 13, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

DT*: THE CONTACT STATED WHILE PLACING THE VEHICLE IN REVERSE WITH BRAKE PRESSURE APPLIED, THE VEHICLE LURCHED BACKWARDS. THE CONTACT SHUT OFF THE IGNITION WHICH STOPPED THE VEHICLE. THE VEHICLE STRUCK A TREE WITH EXTENSIVE DAMAGE TO THE REAR OF THE VEHICLE. NO INJURIES WERE SUSTAINED. THE POLICE WERE CONTACTED, BUT A REPORT WAS NOT TAKEN. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE SUDDEN ACCELERATION.

NHTSA ID 10156693 · filed May 3, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

REAR SEAT BELT AND REAR FOLDING SEAT DID NOT LATCH PROPERLY. *AK

NHTSA ID 10196058 · filed Jul 11, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .