Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2007 Jeep Patriot 4X4 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 47 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 47, in the owner's own words
TL* THE CONTACT OWNS A 2007 JEEP PATRIOT 4X4. WHILE A TECHNICIAN WAS REPLACING THE CONTROL ARMS AND LEAF SPRINGS ON THE VEHICLE, IT WAS DISCOVERED THAT THE K-FRAME SPLIT AND NEEDED TO BE REPLACED BEFORE THE VEHICLE COULD PASS INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000. UPDATED 8/10/15*CN UPDATED 10/17/2017*CN
PURCHASED THIS VEHICLE IN MAY OF 2012. VEHICLE MAKES LARGE RATTLING RACKET WHEN GOING OVER ANY TYPE OF DIRT ROAD/BRICK ROAD AND A CLUNK WHEN GOING OVER LARGE BUMPS (SPEED BUMPS). HAVE TAKEN TO MECHANIC SEVERAL TIMES - TURNS OUT THE LARGE CLUNK WAS THE BALL JOINTS...THEY WERE COMPLETELY WORN AT 48000 MILES WHICH IN TURN CHANGED THE ALIGNMENT OF MY WHEELS - AS WELL AS AFTER DRIVING IT A MERE 10000 MILES MADE BOTH FRONT TIRES COMPLETELY BALD. *TR
AFTER HAVING A SHOP ALIGNED MY VEHICLE TWICE DUE TO UNEVEN TIRE WEAR. I TOOK IT IN TO THE MECHANIC AND ASKED THEM TO CHECK THE FRONT SUSPENSION. MECHANIC WAS AMAZED AT THE POOR CONDITION OF THE FRONT SUSPENSION DUE TO THE LOW MILEAGE OF THE VEHICLE AND THE FACT THAT IT HAS NEVER BEING OFF ROAD AND ONLY DRIVING ON HIGHWAY. HE SAID IN 25 YEARS HE HAD NEVER SEEING A FRONT SUSPENSION SO LOOSE AND REQUIRING FULL REPLACEMENT OF LOWER CONTROL ARMS, BALL JOINS, TIE ROD ENDS. WHILE DOING A TIRE ROTATION THEY ALSO NOTICED EXCESSIVE RUST ON HUB AND AXLE NUT. EXPLAINED THIS COULD BE A FATAL SAFETY ISSUE AND MY WHEELS COULD FALL OFF. CHRYSLER KNOWS THERE IS AN ISSUE AND EVEN ISSUE TSB TO TORQUE LOWER CONTROL ARMS TO TRY TO BAND AID THE PROBLEM. MECHANIC STATED THAT THE QUALITY OF THESE FRONT SUSPENSION PARTS IT'S INADEQUATE FOR THIS VEHICLE. CHRYSLER HAS RECALLED THE SAME PROBLEM ON OTHER SIMILAR MODELS BUT EVEN WITH 100'S OF REPORTS ONLINE AND OVER 50 REPORTS ON THIS SITE THEY REFUSED TO ADMIT THAT FRONT SUSPENSION COMPONENTS ARE FAILING A VERY LOW MILEAGE. WHAT'S IT GOING TO TAKE FOR TIRES TO START FLYING OFF AND PEOPLE TO DUE TO THE POOR QUALITY OF THESE PROBLEMS. AFTER THE WARRANTY IS OVER CHRYSLER WONT DO ANYTHING ABOUT IT AND THEY SHOULD AT LEAST MEET THE OWNERS HALF WAY, RECTIFY THE DISMAL QUALITY OF THE PARTS AND PAY FOR THE PARTS WHILE CUSTOMER PAYS FOR LABOR. THIS IS DANGEROUS AND WILL CAUSE FATAL ACCIDENTS. HOW CAN A VEHICLE THAT WAS DESIGNED FOR "TRAIL RATED" OFF ROAD USED BY RUSTING APART AND HAVING THESE MAJOR SUSPENSION ISSUES UNDER NON OFF ROAD USE. *TR
I WAS DRIVING MY CAR AND THE FRONT END STARTED TO SHAKE ALL OVER THE ROAD. I TOOK IT TO MY REPAIR SHOP WHERE THEY INFORMED ME THAT MY LOWER BALL JOINTS NEED TO BE REPLACED IMMEDIATELY DUE TO BEING EXCESSIVELY WORN OUT AND IN A DANGERS CONDITION. *TR
TL* THE CONTACT OWNS A 2007 JEEP PATRIOT 4X4. THE CONTACT STATED THAT THE VEHICLE WAS BEING EXAMINED BY AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE AND THE DEALER STATED THAT BOTH FRONT LOWER CONTROL ARMS AND BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED APPROXIMATELY 30,000 MILES LATER. THE VEHICLE WAS AGAIN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT SOMEONE WOULD BE WORKING ON THE CASE. THE APPROXIMATE FAILURE MILEAGE WAS 34,516. UPDATED 02/09/12*LJ THE CONSUMER STATED THE TIE RODS, TRANSMISSION AND THE LEFT AND RIGHT LOWER CONTROL ARMS WERE REPLACED. UPDATED 02/27/12
BOUGHT MY 2007 JEEP PATRIOT IN AUGUST OF '11. TOOK THE VEHICLE TO A MECHANIC ON DECEMBER 6TH FOR ROUTINE OIL CHANGE. HE INFORMED ME THAT THE BALL JOINTS AND CONTROL ARMS WOULD NEED REPLACING IMMEDIATELY TO ENSURE THE SAFETY OF MY VEHICLE. WE BOUGHT THE VEHICLE WITH 29,000 MILES ON IT, IT IS NOW AT 34,000 AND TWO MONTHS AFTER THE LIMITED WARRANTY HAS EXPIRED. *TR
JULY 2011: SUBMITTED MY VEHICLE TO MY LOCAL MECHANIC FOR A SCHEDULED OIL CHANGE AND WAS ADVISED THAT THE BALL BEARING ASSEMBLY WAS SO STRUCTURALLY INEPT THAT THE FRONT WHEELS COULD BE DETACHED FROM THE VEHICLE. REPAIRS WERE MADE AS WAS A MAJOR SAFETY ISSUE. NOV 2011: ABOUT 4,000 MILES LATER OUR JEEP WAS SCHEDULED ANOTHER OIL CHANGE, AND THE SAME MECHANIC NOTICED THAT SINCE OUR LAST SERVICE THE TIE RODS WERE IN NEED OF REPLACEMENT. MY MECHANIC ADVISED THAT THIS IS NOT TYPICAL OF A VEHICLE THAT HAS TOTAL 49,000 MILES AND COULD NOT HAVE PREDICTED SUCH ISSUES BETWEEN ROUTINE SERVICE APPOINTMENTS. *TR
TL* THE CONTACT OWNS A 2007 JEEP PATRIOT. THE CONTACT STATED THAT THE FRONT LOWER BALL JOINTS FAILED. THE DEALER INSPECTED THE BALL JOINTS AND FOUND THAT THEY WERE ABNORMALLY LOOSE. THE DEALER THEN INFORMED THE CONTACT THAT THE FAILURE WAS COMMON FOR HIS MAKE AND MODEL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 40,000 AND THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 11/29/11 *CN UPDATED 12/11/11
BALL JOINTS NEEDED REPLACEMENT AT 70,000 MILES. *KB
TL* THE CONTACT OWNS A 2007 JEEP PATRIOT 4X4. THE VEHICLE WAS WITH THE DEALER FOR ROUTINE MAINTENANCE WHEN THE TECHNICIAN ADVISED THAT CONTACT THAT THE LOWER CONTROL ARM BALL JOINTS WERE LOOSE ON BOTH THE FRONT DRIVER AND PASSENGER SIDES. THE TECHNICIAN STATED THAT THE LOWER CONTROL ARM WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
I AM FROM CANADA AND OWN A 2007 JEEP PATRIOT 4X4. I ONLY USE MY VEHICLE FOR HIGHWAY DRIVING AND NEVER TAKE IT OFF ROAD. I ONLY DRIVE IT WITH CARE. RECENTLY, I BROUGHT MY JEEP TO A DEALERSHIP BECAUSE OF A STRANGE NOISE. THROUGH A SERVICE, IT WAS DETERMINED MY LOWER BALL JOINTS WERE EXCESSIVELY WORN TO THE POINT OF BEING A SAFETY HAZARD. THEY NEEDED TO BE IMMEDIATELY REPLACED IN ADDITION TO THE CONTROL ARMS. THIS COST APPROXIMATELY $1000 CAD. IN READING OVER THE INTERNET, THIS SEEMS TO BE A COMMON MANUFACTURING PROBLEM WITH ISSUES ACROSS THE BOARD. THERE HAS NEVER BEEN A RECALL. THERE IS NO WAY THE BALL JOINTS SHOULD BE NEEDING REPLACEMENT IN A VEHICLE THAT IS ONLY 3 YEARS OLD WITH NORMAL DRIVING USE. HAD I NOT BROUGHT MY VEHICLE IN FOR A SERVICE, THIS WOULD NOT HAVE BEEN DISCOVERED AND WOULD POSSIBLY HAVE LEAD TO A SERIOUS ACCIDENT. JEEP NEEDS TO ADDRESS THIS PROBLEM IMMEDIATELY BEFORE SOMEONE GETS HURT. *TR
ON 08/12/2011 MY WIFE WAS DRIVING FROM CT TO MASS ON THE HIGHWAY TO PICK UP OUR 3 YEAR OLD DAUGHTER AT HER MOTHERS, WHEN SUDDENLY THE JEEP STARTED TO SHAKE. ON 08/13/2011 BROUGHT CAR TO MECHANIC AND HE SAID BALL JOINTS HAD TO BE REPLACED IMMEDIATELY, AND THE CAR WAS UNSAFE TO DRIVE. HE SAID SHE WAS LUCKY THE WHEELS DIDN'T FALL OFF. 08/13/2011 CALLED DEALERSHIP, BRANHAVEN IN BRANFORD, CT AND FOUND A RECALL BUT IT'S VIN NUMBER SPECIFIC, AND DOES NOT MATCH OUR JEEP. DEALER SUGGESTED CALL CHRYSLER DIRECT FOR ASSISTANCE...CHRYSLER SAID THE CAR NEEDS TO GO TO DEALERSHIP TO BE DIAGNOSED. NOW WILL COST MORE MONEY THAT WE DON'T HAVE. THIS SEEMS TO BE A TYPICAL PROBLEM WITH 07 JEEP PATRIOTS, THE CAR IS 4 YEARS OLD WITH LESS THAN 60K MILES..THIS IS NOT AN OFF ROAD VEHICLE. THIS TYPE OF PROBLEM NEEDS TO BE ADDRESSED BY CHRYSLER IMMEDIATELY. FORTUNATELY NO ONE HAS BEEN HURT. *TR
TL* THE CONTACT OWNS A 2007 JEEP PATRIOT 4X4. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, AN UNKNOWN NOISE WAS HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC SHOP FOR INSPECTION. AFTER INSPECTION, THEY NOTICED THAT THE TIE RODS WERE LOOSE, RESULTING IN THE BALL JOINTS ALSO BECOMING LOOSE. THE MECHANIC REPAIRED THE TIE RODS, BUT NOT THE BALL JOINTS. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 43,000. UPDATED 9/13/11 *CN UPDATED 10/28/11
DUE TO THE DESIGN OF THE BALL JOINTS WHERE THERE IS NO GREASE FITTING THE BALL JOINTS FAILED AND CAUSED MASSIVE MISALIGNMENT. THIS ALSO CAUSE TIRES TO GO FLAT DUE TO UNEVEN WEAR AND RUINED THE FRONT SUSPENSION OF THE VEHICLE. *KB
2007 JEEP PATRIOT, NEW TIE RODS AT 24,000 MILES, HAD TO CHANGE ALL OF THE DISC BRAKES DUE TO RUST AND CRACKING AT 48,000 MILES, TOLD BY OUR MECHANIC THAT IT WAS UNSAFE TO DRIVE. AT OUR LAST VEHICLE INSPECTION ON 07-01-2011 WE WERE TOLD THAT IT NEEDS NEW BALL JOINTS SINCE THEY WERE CRACKING, THE CAR HAS LESS THAT 60,000 MILES. *TR
BOTH FRONT BALL JOINTS BAD AT APPROX. 50,000 NEVER TAKEN OFF ROAD AND ITS MY WIFE'S WHO NEVER GOES OVER THE SPEED LIMIT JUST GOES TO WORK AND GROCERY. GOING TO BE ABOUT $1200 TO FIX AND SAID MY VEHICLE IS 2 MONTHS FROM DATE OF FREE REPLACEMENT THROUGH RECALL. *KB
LOWER BALL JOINTS ARE PRE-MATURELY WORN AND LOOSE. *KB
I NOTICED A CLUNK IN MY 2007 JEEP PATRIOT, WHEN TURNING OR GOING OVER BUMPS. I BROUGHT THE CAR TO THE DEALER (GRAVA CHRYSLER JEEP DODGE) AND WAS TOLD THE LOWER CONTROL ARM/ BALL JOINTS ON BOTH SIDES HAVE FAILED, AND THE VEHICLE WAS UNSAFE TO DRIVE AFTER ONLY 21,112 MILES. VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB
TL* THE CONTACT OWNS A 2007 JEEP PATRIOT. THE CONTACT STATED THAT THE FRONT LOWER CONTROL ARM AND LOW BALL JOINTS SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE SUSPENSION WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 69,000.
TL*THE CONTACT OWNS A 2007 JEEP PATRIOT 4X4. WHILE DRIVING APPROXIMATELY 15 MPH THE CONTACT HEARD A LOUD CLANKING SOUND AND FELT THE VEHICLE SHAKE. THE CONTACT WAS ABLE TO CONTINUE DRIVING AFTER PULLING OVER TO THE SIDE OF THE ROAD BRIEFLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FRONT DRIVER AND PASSENGER SIDE BALL JOINTS, TIE ROD AND STEERING CONTROL ASSEMBLY. THE APPROXIMATE FAILURE MILEAGE WAS 42,300.
AT AN OIL CHANGE AND INSPECTION IN EARLY DECEMBER 2010, THE JEEP DEALER TOLD ME MY FRONT TIE ROD ENDS AND CONTROL ARMS NEEDED REPLACEMENT. EVERYTHING ELSE WAS FINE. MY 2007 JEEP ONLY HAD 32K MILES ON IT, SO I FINALLY GOT THEM TO PAY PART OF THIS. TWO WEEKS LATER, WHILE I DROVE MY CAR TO THE DEALER FOR THE REPAIRS, THE CAR STARTED "JACK HAMMERING". IT WAS AS IF THE BRAKES WERE BEING PULSED ON AND OFF HARD. (MY FOOT WAS NOT ON THE PEDAL AND I WAS DRIVING 55 MPH) THE DEALERSHIP TOLD ME NEXT DAY THAT MY FRONT BRAKES WERE FRIED AND LOADED WITH RUST, AND UNSAFE TO DRIVE. I PAID THEM FOR THE REPAIRS. A WEEK LATER, THE "PULSING" RECURRED, AND THEN A REAR BRAKE LOCKED UP. I HAD TO GET THOSE ROTORS, CALIPERS AND PADS REPLACED TOO. MY PROBLEMS CONTINUED. I HAD JEEP LOOK AGAIN. THEY COULD NOT REPLICATE THE PROBLEM. THE PROBLEM IS INFREQUENT, BUT I CONTINUE TO HAVE A LESSER PULSING SENSATION AND A DRAGGING SENSATION, LIKE PUSHING A SHOPPING CART WITH A BAD WHEEL. TWO DAYS AGO, I TOOK MY CAR TO AN INDEPENDENT SHOP. THEY COULDN'T REPLICATE THE PROBLEM, BUT TOLD ME MY NEW TIRES (LESS THAN 5K MILES) HAVE ALREADY BEEN DAMAGED BY THIS BRAKE PROBLEM. THEY ALSO POINTED OUT HOW EXTREMELY RUSTY THE AXLES AND AXLE NUTS ARE. SO RUSTY, YOU CAN'T TELL THEY ARE NUTS. I AM DRIVING AROUND NOW WONDERING IF MY WHEELS AND HUBS WILL FLY OFF THE CAR AT ANY MINUTE BECAUSE THERE IS NO METAL LEFT TO HOLD THEM ON. WHY WOULD THESE PARTS RUST SO BADLY, AND SO QUICKLY? WHY WOULD THE DEALER PUT BRAND NEW ROTORS AND CALIPERS ON SUCH SEVERELY RUSTED AXLES AND NUTS WITHOUT TELLING ME? DON'T THEY CARE IF I'M SAFE? I HAVE SINCE FOUND OUT FROM RESEARCHING THIS, THAT OTHERS HAVE THE SAME PROBLEMS WITH PREMATURE FAILURES OF CONTROL ARMS, BRAKES, ETC. DUE TO RUST. I ALSO FOUND OUT T JEEP IS NOT (HAS NEVER) NOTIFIED ME OF RECALLS. AREN'T THEY REQUIRED TO DO THAT? THEN AGAIN, THEY SOLD ME A BRAND NEW CAR WITHOUT THE FEDERALLY MANDATED MULRONEY STICKER, AND LIED TO ME ABOUT THE MPG. *TR
TWO FRONT END LOWER BALL JOINTS GONE BAD AT ONLY 39,000 MILES; HAD TO HAVE REPLACED OUT OF POCKET FOR SAFETY REASONS. *TR
HAD 2007 JEEP PATRIOT 4X4 WITH 59,000 MILES IN FOR 4 NEW BRAKES. WAS TOLD BALL JOINTS ARE ALSO BAD AND NEED TO BE REPLACED IMMEDIATELY TO AVOID A CATASTROPHIC ACCIDENT. OVER $1300 TOTAL REPAIR. ALSO RECENTLY REPLACED ALL 4 TIRES. THIS IS A KNOWN PROBLEM THAT COULD EASILY PROVE FATAL AND SHOULD BE RECALLED IMMEDIATELY. *TR
EXCESSIVE WEAR IN BOTH THE LEFT AND RIGHT LOWER CONTROL ARMS/BALL JOINTS WAS DETECTED DURING ROUTINE MAINTENANCE OF OUR 2007 JEEP PATRIOT. DUE TO THEIR CONDITION, IT WAS NOT ADVISABLE TO DRIVE VEHICLE. VEHICLE HAD 45,061 MILES ON IT. THOUGH THIS IS A KNOWN ISSUE WITH JEEP PATRIOTS, CHRYSLER WOULD NOT PAY FOR REPAIR SINCE REPAIR WAS NOT PERFORMED AT DEALER (IT WAS NOT SAFE OR FEASIBLE TO GET VEHICLE TO DEALER). AFTER HAVING THIS ISSUE WITH THE PATRIOT, I HAD MY 2009 JEEP COMPASS INSPECTED. AT 31,000 MILES, SIGNS OF FAILURE WHERE FOUND IN THE RIGHT LOWER BALL JOINT. SOMETHINGS NEEDS TO BE DONE BEFORE A FATAL ACCIDENT OCCURS *TR
I HAD READ ABOUT THE PROBLEMS WITH THE BALL JOINTS ON THE JEEP PATRIOT. I INDEED CHECKED THE BALLS JOINTS AND THEY ARE CRACKING AT ONLY 32000 MILES LOOK LIKE THE BALLS JOINTS OF A 100000 CAR WITH 10 YEARS OF USE. THIS IS A KNOWN PROBLEM THAT IS DEFECTIVE FROM THE MANUFACTURER. HOW CAN A CAR THAT IS KNOWN AS TRAIL RATED NOT BE ABLE TO TAKE NORMAL PAVEMENT USE WITH SO LITTLE MILES. CHRYSLER NEEDS TO PUT A RECALL FOR IT. BEFORE THEY HAVE SAFETY ISSUES AND GET BAD PUBLICITY FROM IT LIKE WHAT HAPPENED TO TOYOTA. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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