Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest May 3, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 548 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
7
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2014 Jeep Patriot submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
Shown in the owner’s own words, exactly as filed
Body & structure
Filed May 3, 2023
1 injury reported
The contact owns a 2014 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the passenger's headrest exploded. The passenger sustained injuries to her neck but did not receive medical attention. The vehicle was taken to an independent mechanic, who informed the contact that the headrest needed to be replaced. Additionally, while the contact was attempting to fill the fuel tank, the fuel hose snapped out of the fuel tank. The failure was intermittent. The contact stated that while driving at an undisclosed speed, she smelled an abnormal odor. The contact also stated that the vehicle consumed an excessive amount of fuel. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle needed a new fuel system. The vehicle was taken to a second mechanic, who informed the contact that no failure had been found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
NHTSA ID
11520289
Incident
Dec 31, 2022
Mileage
80,000 mi
Body & structureSuspension
Filed Jun 13, 2022
The contact owns a 2014 Jeep Patriot. The contact stated that while the vehicle was in for routine maintenance, he was informed that the subframe was rusted. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 63,045.
NHTSA ID
11468940
Incident
May 16, 2022
Mileage
63,045 mi
Body & structureElectricalEngine
Filed Apr 14, 2022
The Electronic Throttle Body has failed 3 times in 3 years. Each time it caused issued with the traction control, stability control, and precrash systems and others that require torque management, causing us to pull and making it unsafe to drive. . 2014 Jeep Patriot bought: 1/10/2015 | Electronic Throttle Body Assembly (Chrysler) first replaced/purchased: $385 1/19/2021 | Warranty replacement: August 2021 | purchased replacement (Techsmart/Standard Motor Products): $494.88 4/14/2022
NHTSA ID
11460816
Incident
Apr 10, 2022
Body & structure
Filed Oct 20, 2020
THE MUFFLER MELTED THE BODY OF THE VEHICLE. IT ALMOST CAUGHT FIRE AFTER 2 HOURS ON THE ROAD WITH NO INDICATION. WE MANAGED TO PUSH MUFFLER DOWN AND IT STOPPED MELTING THE PLASTIC. WE STOPPED FOR GAS AND SAW THE DAMAGE. I DID NOT NOTICE THE MUFFLER WAS STUCK IN THE UPWARD POSITION BEFORE THE TRIP SO IT WAS NOT A CONCERN UNTIL WE STOPPED. WE WERE ON INTERSTATE 25 SOUTHBOUND RIGHT OUT OF ALBUQUERQUE, NM.
NHTSA ID
11365378
Incident
Oct 19, 2020
Mileage
176,000 mi
Body & structure
Filed Jul 13, 2020
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED THAT THE HATCH FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ACTUATOR FAILED AND THERE WAS NO BYPASS KEY SYSTEM. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
NHTSA ID
11339159
Incident
Jul 11, 2020
Mileage
43,000 mi
AirbagsBody & structureSeat belts
Filed May 15, 2018
TAKATA RECALL I TOOK MY 2014 JEEP PATRIOT INTO MY LOCAL JEEP DEALER FOR REPAIR OF THE S61 TAKATA AIRBAG RECALL. WHILE THE VEHICLE WAS IN THE SHOP BEING REPAIRED, THE SERVICE MANAGER INFORMED ME THE NEWLY INSTALLED PART MALFUNCTIONED AND THOUGHT THE CAR HAD ROLLED OVER, AND DEPLOYED ALL AIRBAGS IN THE CAR. THIS DESTROYED THE INTERIOR OF THE CAR, INCLUDING THE ROOF, SEATS, FRONT CONSOLE, STEERING WHEEL, AND SEAT BELTS. THE MANAGER MENTIONED THEY WOULD FIX THE DAMAGE. HOWEVER, THE CAR WAS SUBMITTED FOR THE REPAIR ON APRIL 12, 2018, AND AS OF MAY 14, 2018 THEY HAVE NOT REMOVED THE OLD AIRBAGS, OR INSTALLED ANY NEW AIRBAGS. THIS IS A SERIOUS SAFETY CONCERN. IF THE NEWLY INSTALLED PART USED TO FIX THE RECALL HAD MALFUNCTIONED WHILE THE VEHICLE WAS IN USE, IT COULD HAVE BEEN A FATAL ACCIDENT. THERE IS NO WAY TO TELL IF AND WHEN THE PART WAS GOING TO MALFUNCTION. I NOW HAVE MY CONCERNS REGARDING THE SAFETY OF THIS VEHICLE, THE RELIABILITY OF THE RECALLED PART, AND THE SAFETY OF ANY NEWLY INSTALLED TAKATA AIRBAGS. THERE IS PROFESSIONAL NEGLIGENCE ON THE PART OF THE JEEP SERVICE CENTER FOR NOT REPAIRING THEIR ERROR FOR GREATER THAN 5 WEEKS AFTER THE DAMAGED OCCURRED, FOR REDUCING THE VALUE OF MY CAR, AND FOR USING FAULTY EQUIPMENT IN THEIR REPAIR. THERE IS ALSO PROFESSIONAL NEGLIGENCE ON THE PART OF THE TAKATA AIRBAG COMPANY FOR PROVIDING A FAULTY AIRBAG AND FAULTY REPAIR PART FOR THE S61 RECALL. THIS NEGLIGENCE COULD HAVE BEEN FATAL.
NHTSA ID
11093879
Incident
Apr 12, 2018
Mileage
60,000 mi
Body & structureInterior & seats
Filed Jul 19, 2017
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE THE VEHICLE WAS PARKED, THE CONTACT OPENED THE DRIVER SIDE DOOR AND NOTICED THAT THE RUBBER WEATHERSTRIPPING WAS LOOSE. UPON FURTHER INSPECTION OF THE INTERIOR OF THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT PASSENGER AND DRIVER SIDE CARPET WAS DAMP AND MOLD WAS ON THE FRONT DRIVER AND PASSENGER SEATS AS WELL AS THE REAR SEATS AND FLOORBOARDS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED APPROXIMATELY ELEVEN MONTHS AGO FOR THE WEATHERSTRIPPING AT COLUMBIA CHRYSLER DODGE JEEP RAM FIAT (106 S JAMES CAMPBELL BLVD, COLUMBIA, TN 38401 (931) 548-0109) UNDER WARRANTY. THE DEALER INFORMED THE CONTACT THAT THEY COULD NOT REPAIR THE VEHICLE AGAIN. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE WEATHERSTRIPPING WOULD NOT BE COVERED UNDER WARRANTY AGAIN BECAUSE IT WAS A MAINTENANCE FAILURE. THE CONTACT ALSO INQUIRED ABOUT PART AVAILABILITY FOR NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) AS HE PREVIOUSLY FILED A COMPLAINT AND WAS STILL WAITING FOR PARTS. THE CONTACT WAS INFORMED THAT OWNERS WOULD RECEIVE A SECOND NOTICE WHEN REMEDY PARTS BECOME AVAILABLE IN AUGUST OF 2017. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
NHTSA ID
11006360
Incident
Jul 1, 2017
Mileage
38,000 mi
AirbagsBody & structure
Filed May 3, 2017
Crash reported3 injuries reported
AIRBAGS FAILED TO DEPLOY IN A 35 MPH FRONT END CRASH WITH ANOTHER VEHICLE THAT MADE A LEFT HAND TURN IN FRONT OF MY JEEP PATRIOT.
NHTSA ID
10983417
Incident
May 1, 2017
Mileage
50,000 mi
AirbagsBody & structure
Filed Nov 17, 2016
Crash reported1 injury reported
"AIR BAG RECALL" WAS IN AN ACCIDENT IN MY JEEP PATRIOT AND HAD THE CAR TOTALED OUT. THE SIDE AND FRONT AIRBAGS NEVER DEPLOYED WHEN I WAS HIT.
NHTSA ID
10926710
Incident
Aug 24, 2016
Body & structure
Filed Apr 1, 2015
ON NOVEMBER 1, 2014 I PURCHASED A NEW JEEP PATRIOT FROM A CHRYSLER/JEEP DEALERSHIP. SHORTLY AFTER THAT I NOTICED THAT THE OWNER'S INFORMATION (A DVD OF THE OWNER'S MANUAL AND U.S. WARRANTY) AND THE USER GUIDE (AN ABRIDGED VERSION OF THE OWNER'S MANUAL) DID NOT MATCH MY VEHICLE IN MANY WAYS. ALSO AT THAT TIME I NOTICED THAT MY 2014 JEEP PATRIOT DID LOOK EXACTLY LIKE THE 2015 PATRIOTS BEING SOLD, AND MATCHED THE 2015 PATRIOT OWNER'S INFORMATION. APPARENTLY CHRYSLER/JEEP STARTED MANUFACTURING 2015 PATRIOTS, BUT TITLING THEM AND SELLING THEM AS 2014 PATRIOTS, LONG BEFORE THE PUBLISHED MODEL YEAR CHANGEOVER DATE OF THE FIRST WEEK OF AUGUAT, 2014. HOWEVER THE OWNER'S MANUAL, USER GUIDE AND WARRANTY INFORMATION WERE NOT REVISED, EVEN DOWN TO THE OLDER PATRIOT MODEL COVER PAGE PICTURES! WHEN I CONTACTED THE DEALERSHIP AND CHRYSLER/JEEP ABOUT THE ISSUES THEY SAID THAT THEY DEEMED THE VEHICLE TO BE A 2014 BECAUSE IT WAS MANUFACTURED BEFORE AUGUST AND THAT THE DIFFERENCES IN THE OWNER'S MANUAL AND USER GUIDE WERE NOT SIGNIFICANT. I WENT THROUGH THE 2014 AND 2015 OWNER'S MANUALS, COMPARING THEM PAGE-BY-PAGE AND COMPILED THREE PAGES OF OMISSIONS AND INACCURACIES, SOME SAFETY RELATED, IN THE UNREVISED 2014 OWNER'S MANUAL AND USER GUIDE. THOSE DIFFERENCES INCLUDED 12 MISSING WARNING! BLOCKS AND SIX MISSING CAUTION! BLOCKS IN THE UNREVISED 2014 OWNER'S MANUAL AND USER GUIDE. WARNINGS! ARE "AGAINST PROCEDURES THAT COULD RESULT IN A COLLISION OR BODILY INJURY". CAUTIONS! ARE "AGAINST PROCEDURES THAT COULD RESULT IN DAMAGE TO YOUR VEHICLE...OBSERVE ALL WARNINGS AND CAUTIONS." THE 2014 JEEP WARRANTY INFORMATION BOOKLET DOES NOT CONTAIN THE NOTICE THAT CALIFORNIA EMISSION STANDARDS NOW APPLY IN 11 OTHER STATES IN ADDITION TO CALIFORNIA. THE 2015 WARRANTY INFORMATION BOOKLET DOES CONTAIN THAT NOTICE AS A SUPPLEMENT. REVISIONS, SUPPLEMENTS, OR RETITLING ARE NEEDED. *TR
NHTSA ID
10703167
Incident
Nov 8, 2014
Mileage
100 mi
Body & structure
Filed Oct 14, 2014
I WAS DRIVING MY JEEP ON THE THRUWAY AND IT SEEMED TO SOUND REALLY LOUD, LIKE A MOTORCYCLE, THE JEEP WAS NOT RUNNING RIGHT, COULD NOT ACCELERATE NORMALLY, AND I COULD SMELL A FUNNY SMELL. AFTER A WHILE THE NOISE STARTED TO DROP, BUT IT WAS STILL NOTICEABLY LOUDER THAN BEFORE. I WAS NOT SURE WHAT WAS GOING ON AND I TOLD MY DAD ABOUT IT AFTER I GOT HOME. HE WENT OUTSIDE TO CHECK IT OUT AND NOTICED THE EXHAUST SYSTEM HAD FLIPPED AND THE TAIL PIPE WAS LODGED UP IN THE BUMPER, THE PLASTIC WAS MELTED, A HOLE WAS BURNT IN THE BUMBER, AND PART OF THE FRAME WAS MELTED TOO. WE CALLED THE DEALERSHIP TO GET IT FIXED SINCE THE VEHICLE IS STILL UNDER WARRANTY (BEFORE THE FIRST OIL CHANGE) BUT THEY REFUSED CLAIMING THAT THE CAR WAS HIT, ALTHOUGH NO SIGN OF IMPACT CAN BE FOUND. WE CALLED CHRYSLER AND AFTER A FEW MONTHS OF GOING BACK TO THE DEALERS TO HAVE PICTURES TAKEN AND DISCUSSIONS THEY REFUSED TO FIX THE JEEP TOO. I KNOW, THIS IS AN ISSUE ON THE PATRIOT ESPECIALLY SINCE I FOUND A FEW IDENTICAL COMPLAINTS (SOMETHING ABOUT TOLERANCE STACK UP RESULTING IN A SHORTED EXHAUST SYSTEM), AND SINCE IT IS SO CLOSE TO THE GAS TANK, I AM VERY LUCKY THE VEHICLE DID NOT CATCH ON FIRE BEFORE RESETTING THE EXHAUST SYSTEM INTO POSITION. I AM NOT SURE WHAT TO DO NEXT! I AM 100% SURE I SHOULD NOT BE RESPONSIBLE FOR THIS REPAIR. *TR
NHTSA ID
10644471
Incident
Dec 9, 2013
Mileage
2,800 mi
AirbagsBody & structure
Filed Sep 26, 2014
Crash reported2 injuries reported
WE WERE DRIVING NORTH AND CAME UPON AN INTERSECTION WHERE WE PUT OUR TURN SIGNAL ON, AND SLOWED DOWN AND STOPPED, ABOUT TO TURN WEST. THE LIGHT TURNED RED, AND WE SLOWLY DROVE WEST ONTO THE CROSSING STREET. ANOTHER VEHICLE THAT WAS DRIVING SOUTH PROCEEDED THROUGH THE RED LIGHT, AT ABOUT 45 MPH, AND HIT THE 2014 JEEP PATRIOT BROADSIDE, PASSENGER SIDE. THE JEEP WAS PUSHED AND SPUN 90 DEGREES FROM THE IMPACT OF THE COLLISION, WE WERE TOSSED AROUND VIOLENTLY IN OUR SEATS, WITH THE PASSENGER OBTAINING CONTUSIONS AND ABRASIONS TO HER ARM CLOSEST TO THE IMPACT SITE. SHE HAD ALSO BANGED HER HEAD AGAINST THE WINDOW AND STRAINED HER NECK FROM THE IMPACT, ON THE PASSENGERS SIDE OF THE JEEP. AND FINALLY, HAD STRAINED THE MUSCLES IN HER LOWER BACK FROM GETTING THRUST AT THE DIRECTION OF THE IMPACT SITE. THE DRIVER HAD SUFFERED AN IMPACT ABRASION TO HIS LEFT ARM, LEAVING AN IMPRINT OF THE SEAT BELT MATERIAL INTO HIS SKIN. HE HAD ALSO SUFFERED MUSCLE STRAINS AND LOWER BACK STRAINS FROM THE FORCE OF THE IMPACT. AGAIN, WHILE BEING HIT FROM A VEHICLE GOING 45 MPH, AND LEAVING DAMAGE THAT HAD LITERALLY STARTED TO FOLD THE VEHICLE AT THE MIDPOINT, AND COLLAPSED THE WHEEL AND AXLE, NOT A SINGLE AIRBAG HAD DEPLOYED IN THIS VEHICLE. IF THE VEHICLE THAT HAD COLLIDED WITH THIS JEEP HAD BEEN DRIVING NEAR 65 MPH, DEATH WOULD HAVE BEEN ALMOST CERTAIN...UPDATED 10/06/14 *BF UPDATED 3/25/2015 *JS
NHTSA ID
10639201
Incident
Sep 25, 2014
Mileage
2,800 mi
Body & structure
Filed Jul 14, 2014
I BOUGHT THIS VEHICLE BRAND NEW, WITH IN THE FIRST WEEK, NOTICED WATER LEAKING INTO CARGO AREA FROM THE DOME LIGHT. TOOK TO DEALER , WAS TOLD IT WAS FIXED THAT IT WAS LEAKING IN AROUND THE ANTENNA. IT NOW LEAKING AGAIN, IS NOT FIXED, HAVING TO TAKE FOR SECOND TIME. THE CAR HAS LESS THAN 2000 MILES, I'VE ONLY HAD ABOUT 2 MONTHS IF THAT. THEY DO NOT PROVIDE ME WITH A LONER VEHICLE, ONLY OFFER TO PAY FOR A RENTAL, WHICH REQUIRES ME TO PUT A DEPOSIT AND TIME OFF WORK TO MAKE IT TO RENTAL COMPANY. *TR
NHTSA ID
10610287
Incident
May 31, 2014
Mileage
500 mi
Body & structureElectrical
Filed Jan 13, 2014
AFTER A SEVERE RAINSTORM DISCOVERED WATER ON MY DASHBOARD AND LEAKING FROM MY DOME LIGHT PLATE. WATER HAS SHORTED OUT PASSENGER SIDE DOME LIGHT AND AM WORRIED ABOUT FURTHER ELECTRICAL DAMAGE. *TR
NHTSA ID
10559661
Incident
Jan 11, 2014
Mileage
2,600 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own