2015 Jeep Renegade Visibility Problems

While I was driving, my sunshade visor fell down as if it were moved to block the sun while I was driving (I did not do it). I immediately pushed it back up because I could not see, it blocked my entire front windshield vision. After pushing it up, it fell back down within minutes. I immediately took it out of the holder and put it to the side. After researching the issue it is a common known issue. Service advisors say "they all do that". My question is, why would such a dangerous issue be widely accepted? Is increased chance of accident and death acceptable when it can be fixed? I have stopped 23 separate people and asked them about their sunvisor and EVERY SINGLE ONE had this same issue (ranging from 2015 to 2020).

NHTSA ID

11501783

Incident

Jan 7, 2015

THE DRIVER AND PASSENGER VISORS HAVE BOTH LOST THE ABILITY TO STAY FLUSH WITH THE CEILING OF THE VEHICLE. WITH THE MATERIAL OF THE CLOTH ON THE CEILING I HAVE NOT BEEN ABLE TO GET ANY TAPE TO SAFELY SECURE THE VISOR. THE VISUAL AREA THAT YOU ARE ABLE TO SEE OUT OF THE VEHICLE IS GREATLY IMPAIRED. I WAS QUOTE A $400-$500 REPAIR FROM THE DEALERSHIP TO FIX ONE. WHEN IT ORIGINALLY HAPPENED TO THE PASSENGER SIDE. I HAVE UPLOADED PHOTOS OF THE DRIVERS SIDE HOW IT SITS NOW, PUSHED FORWARD, AND IT HELD FLUSH WITH HOW IT SHOULD STAY. I WAS DRIVING WHEN T ADJUSTED THE VISOR AND IT LOST TENSION.

NHTSA ID

11363386

Incident

Oct 7, 2020

Mileage

68,000 mi

THE DRIVER SIDE SUN VISOR DOESN'T STAY UP. THIS ISSUE FIRST HAPPENED ABOUT A YEAR AGO. I DEALT WITH IT FOR SEVERAL MONTHS BEFORE FINALLY BUYING A NEW ONE. HAVING REPLACED IT ONCE ALREADY, I KNEW THIS LIKELY WASNT GOING TO BE A RECALL ISSUE, EVEN THOUGH THOUSANDS OF PEOPLE COMPLAIN ABOUT IN JEEP FORUMS EVERY YEAR. NOW, 4 MONTHS AFTER REPLACING IT, IT HAS FAILED AGAIN. THERE ARE MULTIPLE THINGS I DONT LIKE ABOUT THIS VEHICLE, BUT NOT BEING ABLE TO SEE OUT THE WINDSHIELD WHILE DRIVING BECAUSE THE VISOR IS CONSTANTLY FALLING DOWN IS A SERIOUS ISSUE.

NHTSA ID

11244255

Incident

Aug 14, 2019

Mileage

100,415 mi

THERE'S IS NO ALTERNATIVE TO THE WINDSHIELD AND JEEP HAS THEM ON BACKORDER SINCE 2018. IT'S BEEN OVER A MONTH AND JEEP CANNOT PROVIDE RELEASE DATE. THIS IS A HUGE SAFETY AND VISIBILITY ISSUE

NHTSA ID

11242218

Incident

Jul 7, 2019

Mileage

53,000 mi

TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT THE WINDSHIELD WOULD SPONTANEOUSLY CRACK WHEN MAKING MINIMAL CONTACT WITH MINOR OBJECTS IN THE ROAD. THE CONTACT STATED THAT THE WINDSHIELD HAD TO BE REPLACED ON FOUR DIFFERENT OCCASIONS. EACH TIME, THE INSURANCE COMPANY SENT AN AUTO GLASS REPAIRMAN TO REPLACE THE WINDSHIELD, YET THE FAILURE CONTINUED. THE CONTACT BELIEVED THERE WAS A STRUCTURAL DEFECT. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA TO FILE AN OFFICIAL COMPLAINT. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

11241393

Incident

Mar 1, 2016

TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE THE VEHICLE WAS STATIONARY, IT STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS WHILE DRIVING AND WHILE STATIONARY. IN ADDITION, THERE WERE SEVERAL ELECTRICAL FAILURES WITH THE LIGHTING AND THE DOOR LOCKS. ON A SEPARATE OCCASION, THE CONTACT STATED THAT THE WINDSHIELD WAS REPLACED. SEVERAL UNKNOWN DEALERS WERE CONTACTED ABOUT THE SERIES OF FAILURES OVER A PERIOD OF 15 MONTHS EVER SINCE THE VEHICLE WAS PURCHASED. THE DEALERS COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE MATTER WAS IN THE LEGAL DEPARTMENT OF CHRYSLER. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 3,240.

NHTSA ID

11004264

Incident

Jul 7, 2017

Mileage

3,240 mi

AFTER 7 MONTHS AND 7000 MILES OF OWNERSHIP, THE FRONT WINDSHIELD CRACKED. DRIVING IN EARLY SUNDAY MORNING CITY TRAFFIC A 24" CRACK DEVELOPED ACROSS THE WINDSHIELD. THE CRACK APPEARS TO START AT THE EDGE OF THE GLASS.

NHTSA ID

10925533

Incident

Jun 30, 2016

Mileage

7,000 mi

TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, A TURKEY ENCOUNTERED THE FRONT WINDSHIELD CAUSING THE WINDSHIELD TO SHATTER FROM THE INTERIOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,500. UPDATED 06/14/16*LJ

NHTSA ID

10861993

Incident

Apr 27, 2016

Mileage

10,500 mi