RoadVitals

2012 Jeep Wrangler Seat belts Problems

Owner-reported complaints naming the seat belt system, filed with NHTSA

Data refreshed

Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Oct 11, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
1%
of 831 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
5
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
8

What this page shows

Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2012 Jeep Wrangler submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming seat belt

Shown in the owner’s own words, exactly as filed

AirbagsSeat belts
Filed Oct 11, 2025

I was driving through a parking lot, I made a left turn and the airbag light lit up on the dashboard.Then, a chime sounded, like a low fuel chime or door open chime. I turned off the jeep and went inside the store, I then returned to my jeep, started it back up, and drove home. Every time I’m at a low speed, and make a left turn, that same chime sound starts to chime and the airbag light flickers. A scan detected the following: B1B06(1/3)Active B1CDC(3/3)Stored B1B56(2/3)Stored I checked for a recall, but can not find anything helpful.

NHTSA ID
11692823
Incident
Oct 10, 2025
Interior & seatsSeat belts
Filed May 24, 2022

Both the front drivers side and front passenger side seat belts no longer retract fully. The mechanism and surrounding areas seems to be free of debris. Additionally the airbag light comes on and off when anyone sits in the front passenger seat. I travel in the vehicle alone mostly. The fact that the seat belts and airbag systems are not working properly caused me to call a local dealership about repair and they told me the could not assist for more than a month.

NHTSA ID
11465858
Incident
May 23, 2022
AirbagsSeat beltsSteering
Filed Nov 12, 2019

I WENT TO MY LOCAL DEALER TO PERFORM THE RECALL ON THE PASSENGER AIRBAG WHICH THEY PERFORMED AND AS A RESULT OF THAT REPLACEMENT I NOW HAVE THE AIRBAG WARNING LIGHT ILLUMINATED ON MY DASH, THE STEERING WHEEL CONTROLS NO LONGER WORK, HORN INCLUDED AND WHEN I MENTIONED IT TO THE SERVICE TECHNICIAN THEY INDICATED THAT I WOULD HAVE TO INCUR THE COST OF DIAGNOSING THE PROBLEM AND COVERING THE COSTS. ALL WAS WORKING FINE UNTIL THE AIRBAG RECALL. TO MY KNOWLEDGE THE VEHICLE WAS IN A BAY BEING WORKED ON FOR THE RECALL. THE DATE REFLECTS THE DAY THE STEERING WHEEL CONTROLS STOPPED WORKING

NHTSA ID
11279560
Incident
Nov 10, 2019
Mileage
198,000 mi
Seat belts
Filed Nov 8, 2019

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO RETRACT CORRECTLY IN ORDER TO SECURE THE DRIVER IN THE SEAT. THE CONTACT ALSO STATED THAT THE SEAT BELT FABRIC WAS UNRAVELING. THE CONTACT CALLED FRANKLIN SUSSEX AUTO MALL (LOCATED AT 315 STATE ROUTE 23, SUSSEX, NJ 07461, 877-799-8199) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V680000 (SEAT BELTS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

NHTSA ID
11278862
Incident
Nov 9, 2018
Mileage
140,000 mi
AirbagsSeat beltsSteering
Filed Sep 19, 2017
Crash reported1 injury reported

I WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT ON 10/2/2015 INVOLVING 2012 JEEP WRANGLER, MY VEHICLE JERKED TO THE RIGHT SUDDENLY CAUSING ME TO LOSE CONTROL. THE JEEP WAS JERKED OFF THE ROAD INTO A DITCH ON THE RIGHT, HIT THE FRONT END OF THE DITCH AND WAS LAUNCHED AIRBORNE, THEN CRASHED ON THE CEMENT WALL OF A SECOND DITCH, BOUNCING TWICE BEFORE LANDING IN THE DITCH AND HITTING THE FRONT END OF THAT DITCH. I REPEATEDLY SLAMMED ON MY BRAKES BUT THEY DID NOT ENGAGE. MY AIRBAGS DID NOT DEPLOY. MY SEAT BELT TENSIONER DID NOT ENGAGE, CAUSING ME TO BE THROWN FORWARD AND BACKWARDS REPEATEDLY. I SUFFERED A CLOSED HEAD INJURY AND HERNIATIONS TO MULTIPLE DISCS IN MY NECK AS WELL AS TRAUMA TO THE FACET JOINTS IN MY NECK, RESULTING IN SEVERE FORAMINAL STENOSIS AT MULTIPLE LEVELS THAT REQUIRES NEUROSURGICAL INTERVENTION. I SLAMMED MY HEAD ON THE STEERING WHEEL 4 TIMES, MY CHEST ONCE. THIS ACCIDENT FOREVER CHANGED MY LIFE. I HAVE REPEATEDLY CALLED FCA TO FILE A FORMAL COMPLAINT, AM ALWAYS TOLD SOMEONE WILL CALL ME BACK. IT'S BEEN ALMOST TWO YEARS AND NO ONE HAS CALLED ME BACK. I WAS GIVEN A CASE NUMBER AND TOLD SOMEONE WOULD COME LOOK AT MY VEHICLE TO INSPECT IT, NEVER HAPPENED. AS I FACE URGENT SURGERY TO MY SPINE WITH PAIN TO MY NECK RADIATING DOWN MY RIGHT ARM, ALL I CAN THINK ABOUT IS CHRYSLER. THEY RECALLED 2016-2017 JEEP WRANGLERS FOR FAULTY WIRING OF THE OCCUPANT RESTRAINT CONTROL MODULE, AS WELL AS JEEP PATRIOTS AND COMPASSES MADE THE SAME YEAR AS MY VEHICLE ALONG WITH MILLIONS OF OTHER CHRYSLER VEHICLES. FCA REFUSES TO RETURN MY PHONE CALLS, HOW MANY MORE PEOPLE ARE THEY IGNORING? THEY NEED SEE WHAT HAPPENS WHEN THEY DON'T RECALL ALL VEHICLES BUILT WITH THE SAME COMPONENTS, KNOWING THERE ARE MORE VEHICLES NOT INCLUDED IN THE RECALL THAT POSE A SAFETY RISK.

NHTSA ID
11024190
Incident
Oct 2, 2015
Mileage
40,000 mi
AirbagsSeat belts
Filed Apr 29, 2017
Crash reported1 injury reported

I WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT ON 10/5/15, TRAVELING APPROXIMATELY 30MPH, WHEN MY JEEP SUDDENLY JERKED TO THE RIGHT WITHOUT WARNING, CAUSING IT TO SWERVE OFF THE ROAD AND INTO A DITCH. THE JEEP HIT THE FRONT END OF THE DITCH AT AN ANGLE THAT LAUNCHED IT AIRBORNE, THEN LANDED ON THE CEMENT WALL OF A CULVERT APPROXIMATELY TWO FEET AWAY. THE JEEP BOUNCED TWICE ON THE CEMENT WALL, CRACKING THE FRAME IN TWO PLACES, THEN LANDED IN THE CULVERT, HIT THE FRONT END OF THE CULVERT, THEN HIT A SMALL POLE WHERE IT FINALLY STOPPED. DESPITE SLAMMING ON THE BRAKES THE ENTIRE TIME, NOTHING IN THE VEHICLE SEEMED TO BE WORKING. MY AIRBAGS DID NOT DEPLOY AND MY SEATBELTS DID NOT ENGAGE, CAUSING ME TO SLAM MY FOREHEAD ON THE STEERING WHEEL WITH EACH IMPACT (3-4 TIMES, I HONESTLY DON'T RECALL) AND HITTING MY CHEST ONCE ON THE STEERING WHEEL. I CALLED CHRYSLER TO REPORT THE INCIDENT AFTER THE INSURANCE ADJUSTER RAISED CONCERNS ABOUT THE AIRBAGS NOT DEPLOYING, AND WAS GIVEN A CASE NUMBER AND TOLD I WOULD BE CONTACTED. AFTER A NUMBER OF FURTHER ATTEMPTS TO CONTACT THEM, THEY HAVE REFUSED TO RETURN MY CALLS OR ACKNOWLEDGE MY COMPLAINTS. I AM NOW AWARE OF A NUMBER OF RECALLS REGARDING THE ORC MODULE IN MANY CHRYSLER VEHICLES, AND WONDER IF THIS COULD HAVE BEEN A CONTRIBUTING FACTOR IN MY ACCIDENT. I SUFFERED A SEVERE CONCUSSION AND WAS OUT OF WORK FOR THREE MONTHS. I HAD TO QUIT MY SECOND JOB, CAUSING SIGNIFICANT FINANCIAL STRAIN ON MY FAMILY. I HAVE SINCE HAD CHRONIC NECK PAIN AND MIGRAINES, AN MRI SHOWED TRAUMATIC DISC HERNIATIONS AT C2-6, FOR WHICH I HAVE TO SEE A NEUROSURGEON. I HAVE HAD MULTIPLE INJECTIONS AND OTHER PROCEDURES ON MY NECK SINCE THE ACCIDENT, BUT CONTINUE TO HAVE PAIN DAILY. AT MY REQUEST, MY INSURANCE COMPANY HAS KEPT THE TOTALED JEEP, UNTOUCHED, IN A SECURED LOT, UNTIL I CAN FIND SOMEONE TO HELP ME DETERMINE WHY THE SEATBELTS FAILED TO PROTECT ME.

NHTSA ID
10981445
Incident
Oct 2, 2015
Mileage
43,576 mi
AirbagsDriver assistanceSeat belts
Filed Apr 29, 2016
Crash reported1 injury reported

I WAS INVOLVED IN A SINGLE VEHICLE COLLISION, WITH "MULTIPLE FRONT END IMPACTS" AND SIGNIFICANT DAMAGE TO THE VEHICLE. I WAS DRIVING APPROXIMATELY 35-40 MPH, WHEN THE VEHICLE JERKED TO THE RIGHT I HYDROPLANED (THIS IS MY BEST GUESS AND VEERED TO THE SHOULDER. THE STREET IS NARROW, WITH ONLY A VERY THIN SHOULDER. THE JEEP THEN WENT OFF THE ROAD, DROVE THROUGH A DEEP RAIN-FILLED DITCH, HIT THE FRONT END OF THAT DITCH, LAUNCHING THE JEEP AIRBORNE. DURING THAT IMPACT, THE FRONT AXLE WAS RIPPED OFF. I THEN LANDED IN ANOTHER DITCH (A CULVERT WITH 2 CEMENT WALLS), WHERE THE JEEP BOUNCED TWICE ON THE CEMENT WALL, CRACKING THE FRAME EACH TIME, THEN LANDED IN THE DITCH, WHERE I KEPT GOING UNTIL I HIT A SMALL CONSTRUCTION POLE. MY JEEP HAD THE ADDITIONAL SIDE AIRBAG PACKAGE. DESPITE THE SEVERITY OF THE CRASH, MY AIRBAGS DID NOT DEPLOY, AND MY SEAT BELT NEVER TIGHTENED. THIS RESULTED IN ME BEING THROWN FORWARDS AND BACKWARDS MULTIPLE TIMES (AT LEAST 3 THAT I RECALL). I SUFFERED A TBI, AND MISSED 2.5 MONTHS OF WORK. I HAD TO QUIT MY SECOND JOB. I HAVE ALSO HAD ONGOING NECK PAIN, INITIALLY THOUGHT TO BE MUSCULAR. AN MRI RECENTLY COMPLETED SHOWS DISK HERNIATION OF C3-C6.

NHTSA ID
10862120
Incident
Oct 2, 2015
AirbagsSeat belts
Filed Feb 1, 2016
Crash reported1 injury reported

I WAS INVOLVED IN A SINGLE VEHICLE COLLISION, WITH "MULTIPLE FRONT END IMPACTS" AND SIGNIFICANT DAMAGE TO THE VEHICLE. I WAS DRIVING APPROXIMATELY 35-40 MPH, WHEN I HYDROPLANED (THIS IS MY BEST GUESS, I REALLY DON'T NOTE WHAT HAPPENED), AND VEERED TO THE SHOULDER. THE JEEP THEN WENT OFF THE ROAD, DROVE THROUGH A DEEP RAIN-FILLED DITCH, HIT THE FRONT END OF THAT DITCH, LAUNCHING THE JEEP AIRBORNE. DURING THAT IMPACT, THE FRONT AXLE WAS RIPPED OFF. I THEN LANDED IN ANOTHER DITCH (A CULVERT WITH 2 CEMENT WALLS), WHERE THE JEEP BOUNCED TWICE ON THE CEMENT WALL, CRACKING THE FRAME EACH TIME, THEN LANDED IN THE DITCH, WHERE I KEPT GOING UNTIL I HIT A SMALL CONSTRUCTION POLE. MY JEEP HAD THE ADDITIONAL SIDE AIRBAG PACKAGE. DESPITE THE SEVERITY OF THE CRASH, MY AIRBAGS DID NOT DEPLOY, AND MY SEAT BELT NEVER TIGHTENED. THIS RESULTED IN ME BEING THROWN FORWARDS AND BACKWARDS MULTIPLE TIMES (AT LEAST 3 THAT I RECALL). I SUFFERED A TBI, AND MISSED 2.5 MONTHS OF WORK. I HAD TO QUIT MY SECOND JOB. I HAVE ALSO HAD ONGOING NECK PAIN, INITIALLY THOUGHT TO BE MUSCULAR. AN MRI RECENTLY COMPLETED SHOWS DISK HERNIATION OF C3-C6.

NHTSA ID
10823598
Incident
Oct 2, 2015
Mileage
60,000 mi
Body & structureSeat beltsSteering
Filed May 31, 2015
Crash reported2 injuries reported2 deaths reported

2012 JEEP WRANGLER WAS A "POSTAL VEHICLE", IN THAT THE STEERING WHEEL WAS ON THE RIGHT-HAND SIDE OF THE VEHICLE. DRIVER ERROR OCCURRED, IN THAT DRIVER WAS ON RIGHT SHOULDER OF TWO LANE HIGHWAY, BUT PULLED OUT INTO TRAFFIC TO PERFORM "A 180" DEGREE TURN IN ORDER TO REVERSE DIRECTION. DRIVER DID NOT PROPERLY YIELD THE RIGHT-OF-WAY. WHEN ENTERING HIGHWAY, VEHICLE WAS STRUCK BY ONCOMING, SPEEDING CAR. CRASH RESULTED. IMPACT WAS SO SEVERE THAT FEMALE PASSENGER IN BACK SEAT WHO WAS WEARING HER SEAT BELT WAS EJECTED (AND KILLED). SEAT BELT WAS TORN DUE TO FORCE. ROOF COVER WAS INSUFFICIENT TO STOP EJECTION. MALE PASSENGER IN BACK SEAT, ALSO BELTED, WAS ALSO KILLED. INJURIES TO TWO PASSENGERS IN FRONT SEAT. POSSIBLE DEFECTS INCLUDE THE DESIGN DEFECTS INHERENT IN RIGHT-SIDED STEERING WHEEL, AND ALSO THE SEAT BELT SHEARING, PLUS ROOF COVER FAILURE DURING CRASH.

NHTSA ID
10722496
Incident
Jul 4, 2012
Seat belts
Filed Feb 26, 2015

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT STRAP SEPARATED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.

NHTSA ID
10690923
Incident
Feb 25, 2015
Mileage
142,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .