RoadVitals

2013 Jerr-Dan Standard Duty Wrecker

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 13, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2013 Jerr-Dan Standard Duty Wrecker. 1 safety recall has been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V248000

EQUIPMENT:MECHANICAL:WRECKER AND WHEEL LIFT DEVICES

May 13, 2014
2,303 units potentially affected
The defect: Jerr-Dan Corporation (Jerr-Dan) is recalling certain model year 2007-2014 Standard Duty Wreckers manufactured November 1, 2007, through March 3, 2014. In the affected vehicles, the underlift boom tilt cylinder may drift down while a vehicle is being towed.
The risk: If the underlift boom tilt cylinder drifts down during towing, the vehicle that is being towed may contact the road surface, increasing the risk of the vehicle crash.
The remedy: Jerr-Dan will notify owners and dealers will replace the underlift tilt circuit counterbalance valve, free of charge. The recall began in July 2014. Owners may contact Jerr-Dan customer service at 1-800-926-9666.
Jerr-Dan CorporationView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SLR-JD-15-020

EQUIPMENT

JERR-DAN: DUE TO AN INCREASED MECHANICAL STRESS LEADING TO OVERHEATING OF INTERNAL CONNECTOR, HIGH VIBRATION AND SHOCK APPLICATIONS, DURING OPERATION, WILL LEAD THE LIGHTBAR TO A LOSS OF FUNCTION. MODEL 2012-13 2758 LIGHTBARS. *PE

JD 15-020

EQUIPMENT

THIS COMMUNICATION IS INFORMING CUSTOMERS THAT MODEL 2758 LIGHTBARS MANUFACTURED BY CODE 3 INC. MAY UNEXPECTEDLY CEASE OPERATION.

JD 14-126

EQUIPMENT

JERR-DAN HAS DETERMINED THAT SHEAVE SUPPORT WELDMENTS, ON CERTAIN WRECKRS MAY EXHIBIT INSUFFICIENT WELDS, WHICH COULD RESLT IN A FAILURE OF THE SHEAVE SUPPORT WELDMENT.

JD 14-035

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JERR-DAN UPDATED THE ORIGINAL LOAD CHART DOCUMENTS AND INCLUDED IN THE MAILING THE NEW UPDATED LOAD CHARTS.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jerr-Dan Standard Duty Wrecker by model year
YearComplaintsRecallsInvestigationsIssue Index
2014010—
2013Viewing010—
2012020—
2011020—
2010030—
2009010—
2008010—
2007010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.