RoadVitals

2016 Karavan Tandem Axle Trailer Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 3, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jun 3, 2019

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2016 Karavan Tandem Axle Trailer. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

BrakesOther / unspecified
Filed Jun 3, 2019

AFTER APPROXIMATELY 2000 MILES ON TRAILER, WHEEL BEARINGS FAILED. CENTER GREASE CAPS RUBBED ON GREASE ZERK FROM INCOMPATIBLE AXLE/BEARING CAP. CONTACTED DEALER WHERE TRAILER WAS PURCHASED, THEY GOT ME IN CONTACT WITH KARAVAN REP. KARAVAN SENT ME THE CORRECT CENTER CAPS, DID NOT COVER ANY REPAIR OR REPLACEMENT. AFTER APPROXIMATELY 3000 MILES TRAILER BRAKES FAILED UPON EMERGENCY STOP. THE BRAKE LINES ARE ROUTED ON TRAILER WITH THREE LOCATIONS OF RUBBING, TWO WHERE THE LINE GOES UNDER FRAME UP TO CALIPER, ALMOST RUBBED A HOLE IN LINE, AND ONE LINE LOOPED RUBBING INSIDE RIGHT FRONT AXLE WHEEL, THIS LINE WAS THE ONE THAT RUBBED UNTIL IT WAS THIN ENOUGH TO RUPTURE DURING HARD BRAKING. WHEN THE LINE RUPTURED A SIGNIFICANT LOSS OF BRAKING OCCURRED WITH LOSS OF CONTROL OF THE VEHICLE. CONTACED KARAVAN BY EMAIL WITH NO RESPONSE, MY TRAILER IS NO LONGER UNDER WARRANTY. THE TRAILER HAS BEEN REPAIRED AT CONSIDERABLE COST TO CORRECT THE MANUFACTURING ASSEMBLY DEFECTS. THE BUILD SHEET FOR MY TRAILER LISTS A REVISION TO THE ASSEMBLY THAT DETAILS ROTATING THE BRAKE LINE FITTING BLOCKS TO AVOID THIS CONDITION, HAD THIS BEEN A RECALL THIS COULD HAVE PREVENTED THE BRAKE FAILURE, IF THE CORRECT BEARING CAP GREASE CAPS HAD BEEN INSTALLED AT THE FACTORY THE BEARING FAILURES COULD HAVE BEEN PREVENTED. BOTH CONDITIONS WERE KNOWN BY THE MANUFACTURER.

NHTSA ID
11220070
Incident
Aug 14, 2018
Mileage
2,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .