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2012 Kawasaki Concours 14 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest May 23, 2021
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Kawasaki Concours 14, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes250.0%
  • Visibility250.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

2
reports

From owner reports, verbatim

Back Brake pedal locks up at times locking the rear brakes and seems to lock the left front brake. Have had back brakes replaced and front pads replaced. The issue happened within one week of purchasing the bike used from a Florida Dealership. When the brakes lock up, you are almost thrown from the bike. Front left pads wear to the metal while the right side is barely worn. Sometimes, the brake pedal just goes all the way down and I have nothing. This would probably KILL a rookie rider. I also ride a 2008 Honda Goldwing with 96,000 miles. I bought it new. Both have LINKED brakes. I have never had an issue with my Honda. This is definitely a SERIOUS issue on the Kawasaki. It has apx. 32,000 miles. This should be on the RECALL list for a replacement rod on the rear master cylinder. DEATH TRAP. I am an experienced rider with easily 250,000 miles driven. Please advise.

NHTSA ID 11418248 · filed May 23, 2021

UNDER CERTAIN CONDITIONS, USE OF THE REAR BRAKE PEDAL CAN CAUSE AN UNEXPECTED, SUDDEN GRAB OF THE BRAKES. THIS PROBLEM CAN BE DEMONSTRATED BY APPLYING THE REAR BRAKE PEDAL AFTER LIGHTLY APPLYING THE FRONT BRAKE LEVER. BASED ON MANY DISCUSSION THREADS ON THE COG-ONLINE.ORG AND ZGGTR.ORG WEB FORUMS, THIS IS A COMMON ISSUE REPORTED FOR THE CONCOURSE MODEL MOTORCYCLES SINCE THEY BEGAN BEING DELIVERED WITH A LINKED BRAKING SYSTEM. THE RIDER DOES NOT HAVE THE ABILITY TO DISABLE THE LINKED BRAKING SYSTEM. IN A LIMITED TRACTION SITUATION, I BELIEVE THIS GRAB COULD BE SUFFICIENT TO CAUSE THE RIDER TO CRASH. ON THE ABOVE MENTIONED FORUMS, MANY RIDERS COMMENT THAT THEY HAVE STOPPED USING THE REAR BRAKE PEDAL TO CIRCUMVENT THE SITUATION. THIS IS A DANGEROUS ACTION BECAUSE THEY ARE NOT ABLE TO MAKE USE OF THE FULL CAPABILITIES OF THE BRAKING SYSTEM ON THEIR CONCOURS., AND FOR RIDERS WHO ALSO OWN MOTORCYCLES WITH NON-LINKED BRAKE SYSTEMS, IT IS ESPECIALLY DANGEROUS BECAUSE THEY HAVE NOW TRAINED THEMSELVES TO NOT INTENTIONALLY APPLY ANY REAR BRAKE. OTHER POSTERS ON THE FORUMS HAVE REPLUMBED THEIR BRAKE SYSTEMS TO REDUCE THE IMPACT OF THIS CONDITION, AND SEARCHED FOR A THIRD PARTY WHO CAN POTENTIALLY UPDATE APPLICABLE PROGRAMMING TO CORRECT THE CONDITION. I BELIEVE KAWASAKI NEEDS TO REPROGRAM THEIR LINKED BRAKING SYSTEM TO BETTER ALLOCATE BRAKING FORCE, THUS ELIMINATING THIS DANGEROUS GRAB, AND PROVIDE THE RIDER WITH THE ABILITY TO COMPLETELY DISABLE THE LINKED BRAKING FUNCTION. *TR

NHTSA ID 10546434 · filed Oct 1, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

2
reports

From owner reports, verbatim

IN NOVEMBER 2013 I PURCHASED A NEW NON-CURRENT INVENTORY 2012 KAWASAKI CONCOURS 14 MOTORCYCLE. PRIOR TO RIDING IT THIS SPRING I INSTALLED A LARGER AFTERMARKET NATIONAL CYCLE V-STREAM WINDSHIELD FOR INCREASED WIND PROTECTION. DURING MY FIRST RIDE I WAS SURPRISED AT THE AMOUNT THAT THE NATIONAL CYCLE V-STREAM WINDSHIELD FLEXED IN WIND. WITHIN 20 MILES OF RIDING THE EXCESSIVE FLEXING RESULTED IN THE ORIGINAL KAWASAKI PLASTIC WINDSHIELD MOUNTS BREAKING. I PURCHASED ANOTHER SET OF KAWASAKI MOUNTS, THEY LASTED 35 MILES AND ALSO CRACKED. WHEN COMPARING THE THICKNESS OF THE OEM ORIGINAL KAWASAKI WINDSHIELD TO THE NATIONAL CYCLE V-STREAM AFTERMARKET WINDSHIELD I FOUND THE NATIONAL CYCLE V-STREAM WINDSHIELD TO BE .018 INCHES THINNER THAN THE ORIGINAL KAWASAKI WINDSHIELD. THE LARGER SURFACE AREA AND THINNER CONSTRUCTION OF THE NATIONAL CYCLE V-STREAM WINDSHIELD COUPLED WITH THE REDUCED CLAMPING PRESSURE PROVIDED BY THE OEM KAWASAKI WINDSHIELD MOUNTS (DUE TO THE NATIONAL CYCLE V-STREAM WINDSHIELDS THINNER CONSTRUCTION) APPEAR TO CAUSE EXCESSIVE FLEXING RESULTING IN WINDSHIELD MOUNT FAILURES. I AM FEARFUL THE MOUNTS COULD COMPLETELY FAIL CAUSING THE WINDSHIELD TO BECOME DISLODGED RESULTING IN A POTENTIAL CRASH. I HAVE SINCE REINSTALLED THE OEM KAWASAKI WINDSHIELD AND ANOTHER SET OF NEW PLASTIC MOUNTS AND HAVE RIDDEN THE BIKE 1500 MILES IN IT'S STOCK CONFIGURATION WITHOUT ISSUE OR SAFETY CONCERNS. I BELIEVE THE NATIONAL CYCLE V-STREAM WINDSHIELD FOR THIS MODEL POSES A POTENTIAL SAFETY RISK. *TR

NHTSA ID 10598459 · filed Jun 16, 2014

TL* THE CONTACT OWNS A 2012 KAWASAKI CONCOURS 14, EQUIPPED WITH A NATIONAL CYCLE V STREAM WINDSHIELD. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE WINDSHIELD BEGAN TO MOVE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BOLTS WERE FRACTURED. THE CONTACT STATED THAT HE REPLACED THE WINDSHIELD AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10. THE VIN WAS UNAVAILABLE.

NHTSA ID 10598048 · filed Jun 13, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .