RoadVitals

2024 Kawasaki Z7 Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 24V833000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 5, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2024 Kawasaki Z7 Hybrid, most frequently naming the powertrain (other) category. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V833000NHTSA advisory: do not drive

STEERING; STRUCTURE:FRAME AND MEMBERS

Nov 5, 2024
299 units potentially affected
The defect: Kawasaki Motors Corp., U.S.A (Kawasaki) is recalling certain Z7 Hybrid ABS and Ninja 7 Hybrid ABS motorcycles. The connection between the head pipe (steering head) to the frame may have been improperly welded and crack, resulting in a loss of vehicle handling and control.
The risk: Loss of vehicle handling and control increases the risk of a crash or injury.
The remedy: Owners are advised not to ride their motorcycles. Kawasaki will replace the motorcycles, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact Kawasaki customer service at 1-866-802-9381.
Kawasaki Motors Corp., U.S.A.View on NHTSA.gov
24V680000

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

Sep 12, 2024
1,150 units potentially affected
The defect: Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2024 Z7 Hybrid ABS and Ninja 7 Hybrid ABS motorcycles. The electronic control unit (ECU) may cause the transmission to shift into neutral when the operator attempts to shift from first to second gear.
The risk: The unintended shift to neutral can cause a loss of drive power, increasing the risk of a crash.
The remedy: Dealers will reprogram the ECM software, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC24-13.
Kawasaki Motors Corp., U.S.A.Manufacturer number MC24-13View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Aug 3, 2026

Motorcycle was already part of the recall for the shifting to neutral issue. This motorcycle has shifted itself to neutral twice after coming to a stop. Each time I attempted to accelerate after the traffic light became green and was unable to move as I was unaware it was in neutral. I was riding in sport mode with the transmission in automatic mode.

NHTSA ID
11754566
Incident
Aug 2, 2026