RoadVitals

2019 Kawasaki ZX1002E

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 27, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2019 Kawasaki ZX1002E. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V307000

ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

May 27, 2020
1,529 units potentially affected
The defect: Kawasaki Motors Corp., U.S.A. (Kawasaki) is recalling certain 2019-2020 NINJA ZX-10R, NINJA ZX-10R ABS, and NINJA ZX-10R ABS KRT EDITION motorcycles. The engine control unit (ECU) programming may cause the engine to backfire when the quick shift function is used under high engine load, possibly resulting in damage to the air suction valves.
The risk: Damaged air suction valves may allow high temperature exhaust gas to blow back through and melt surrounding parts, increasing the risk of a fire.
The remedy: Kawasaki will notify owners, and dealers will reprogram the ECU and inspect the air suction valves and surrounding parts, replacing them as necessary. All repairs will be performed free of charge. This recall began June 8, 2020. Owners may contact Kawasaki customer service at 1-866-802-9381. Kawasaki's number for this recall is MC20-02.
Kawasaki Motors Corp., U.S.A.Manufacturer number MC20-02View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Kawasaki ZX1002E by model year
YearComplaintsRecallsInvestigationsIssue Index
2020010—
2019Viewing010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.