02-177
ELECTRICAL SYSTEM
Troubleshooting procedures for 2.1m cab power windows are now available.
2020 Kenworth T380
Recalls, owner-reported complaints, investigations and safety data
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview
Our database contains no NHTSA owner-reported complaints for the 2020 Kenworth T380. 13 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
No owner complaints recorded for this model year
Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
14-034
Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.
45-069
ENGINE
Cummins TSB 210203 has been updated to remove the PACCAR suction side fuel filter part number from Table 1 as the filter is no longer compatible.
43-076
FUEL/PROPULSION SYSTEM
Certain vehicle model years 2020-2025 K270, K370, T270, T280, T370, T380, T480, T680, T880, W900 chassis have updated Greenhouse Gas (GHG) labels available for installation.
23KWJ
SERVICE BRAKES, AIR
Safety Recall 23KWJ: T280/T380/T480 Delayed Trailer Brake Release T280/T380/T480 Delayed Trailer Brake Release. Safety Recall Certain T280/T380/T480 chassis built with 2.1m Medium Duty End of Frame Trailer Connections and Tractor Protection Valves may not meet the standard trailer brake release timing requirements by 0.5 seconds. A delay in the trailer brake release may create momentary instability to the trailer and increase the risk of a crash.
23KWJ
SERVICE BRAKES, AIR
Safety Recall Interim Notification Certain T280/T380/T480 chassis built with 2.1m Medium Duty End of Frame Trailer Connections may not meet the standard trailer brake release timing requirements by 0.5 seconds. A delay in the trailer brake release can create instability to the trailer and increase the risk of a crash. Parts and repair procedures are not yet available. This bulletin will be updated when a repair path is determined.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.