2018 Kenworth T680 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2018 Kenworth T680, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes425.0%
- Driver assistance318.8%
- Powertrain (other)212.5%
- Seat belts212.5%
- Tires & wheels16.3%
- Visibility16.3%
- Electrical16.3%
- Engine16.3%
- Interior & seats16.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The air dryer bracket part number G11-6218 was craked and because of that it wasn't secured to the frame. The air dryer was hanging on the airline with the piece of the broken bracket. It is not secured. That is extremely unsafe because it could brake airlines and trucks would lose its brakes.
I started the truck after not driving for 1 day and a heavy rain storm the day prior. I attempted to drive bobtail when the brakes locked up. The traction control light came on then went back off. Then the adaptive cruise control notification came on. The regon came on then went back off. A speedometer sign with an exclamation mark came up and would not go away. After attempting to go down the road the brakes continued to lock up, would not release and caused the rear passenger tires to go bald and lose my job.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I started the truck after not driving for 1 day and a heavy rain storm the day prior. I attempted to drive bobtail when the brakes locked up. The traction control light came on then went back off. Then the adaptive cruise control notification came on. The regon came on then went back off. A speedometer sign with an exclamation mark came up and would not go away. After attempting to go down the road the brakes continued to lock up, would not release and caused the rear passenger tires to go bald and lose my job.
AUTOMATIC EMERGENCY BRAKING IS AN ABSOLUTE DANGER TO THE MOTORING PUBLIC AND NEEDS TO BE ELIMINATED IMMEDIATELY. I AM SICK AND TIRED OF ENGINEER'S WHO DON'T KNOW THEIR ASS FROM A HOLE IN THE GROUND DESIGNING BULLSHIT THAT DOESN'T WORK. FAR TOO MANY FALSE RADAR RETURNS AND UNWANTED HARD STOPS TO BE OF ANY USE. I DO NOT OWN THIS VEHICLE BUT IF I DID THE FIRST THING I WOULD DO RIGHT AFTER I PULL THE FUSE FOR THE LANE DEPARTURE WARNING WOULD BE TO ISOLATE AND BYPASS AEB. THIS WILL BE DONE ON ANY VEHICLES I PURCHASE IN THE FUTURE AND I DO NOT CARE WHAT THE LAW STATES ABOUT DOING SO
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
We bought this truck with 401, 000 miles on it. So far we have had to replace the rear ends twice. the whole DPF system, the check engine light still on since the day we bought the truck. We have had 5 NOS sensors put into the truck, 6 input and output sensors put into the truck. This truck has been defective since the day of purchase. We keep having the same error code of p3770 come up evetime we take to shop. The error code has been looked at so many times that even the master techs don't know what is wrong with the truck other then we keep replacing the same stuff over and over again.
UNIT HAD CLUTCH FAILURE FAILED TO DISENGAGE UNDER 18E-102, PER FEDERAL GUIDLINES IT FALLS UNDER THE CLUTCH RANGE OF AU1704192065 AND FALLS UNDER EATONS ORIGINAL CAMPAIGN RELEASE BUT THEY REVISED IT TO WHERE IT DOES NOT COVER THIS ONE BECUASE NOW THEY CHANGED THE RANGE TO AU1711 THRU AU1804 BUT WE ARE SEEING A LOT OF FAILURE BELOW AU1711, WHY DOES EATONS DOCUMENT NOT MATCH THE FEDERAL DOCUMENTS? AND WHY ARE WE SEEING THESE CLUTCH FAILURES ON TRUCKS THAT WERE REVISED AND SAID TO NOW BE GOOD, BUT THEY ARE FAILING IN THE SAME MANNER
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
Seat belt frame cover was cracked and seat belt would not retract. The other side was broken as well with casing coming off. I was in the middle of backing for a delivery and the driver seat retract would not stay in place and the seat kept folding forward causing me to not be able to back the truck. I was told this is due to obese drivers causing the seat to break. Also during the time of my brake issue where are the brakes locked up and on several other occasions the air brake lost pressure for no reason.
SEAT BELT ALARM NEVER TURN OFF EVEN IF I HAVE MY SEAT BELT ON
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
See attached document for complaint.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Seat belt frame cover was cracked and seat belt would not retract. The other side was broken as well with casing coming off. I was in the middle of backing for a delivery and the driver seat retract would not stay in place and the seat kept folding forward causing me to not be able to back the truck. I was told this is due to obese drivers causing the seat to break. Also during the time of my brake issue where are the brakes locked up and on several other occasions the air brake lost pressure for no reason.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
We bought this truck with 401, 000 miles on it. So far we have had to replace the rear ends twice. the whole DPF system, the check engine light still on since the day we bought the truck. We have had 5 NOS sensors put into the truck, 6 input and output sensors put into the truck. This truck has been defective since the day of purchase. We keep having the same error code of p3770 come up evetime we take to shop. The error code has been looked at so many times that even the master techs don't know what is wrong with the truck other then we keep replacing the same stuff over and over again.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
We bought this truck with 401, 000 miles on it. So far we have had to replace the rear ends twice. the whole DPF system, the check engine light still on since the day we bought the truck. We have had 5 NOS sensors put into the truck, 6 input and output sensors put into the truck. This truck has been defective since the day of purchase. We keep having the same error code of p3770 come up evetime we take to shop. The error code has been looked at so many times that even the master techs don't know what is wrong with the truck other then we keep replacing the same stuff over and over again.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
Seat belt frame cover was cracked and seat belt would not retract. The other side was broken as well with casing coming off. I was in the middle of backing for a delivery and the driver seat retract would not stay in place and the seat kept folding forward causing me to not be able to back the truck. I was told this is due to obese drivers causing the seat to break. Also during the time of my brake issue where are the brakes locked up and on several other occasions the air brake lost pressure for no reason.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .