RoadVitals

2019 Kenworth T680 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jan 30, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 2, 2019

What this page shows

Our database holds 8 NHTSA owner-reported complaints for the 2019 Kenworth T680. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–8 of 8

Powertrain (other)
Filed Jan 30, 2025

When I was driving on the highway the transmission fault error came on and my truck came to a stop on on the highway. It changed gears weirdly and kept the rpm’s high. Once it came to a stop I turned the truck off and on and it work fine. This has happened multiple times and a nationwide failure of the MTM and transmission is the cause of this. Many of my fellow drivers are having this same issues and are having to replace the whole transmission due to the MTM failing and destroying the transmission.

NHTSA ID
11639536
Incident
Dec 18, 2024
Powertrain (other)
Filed Dec 16, 2024

The Eaton 12 speeds that these trucks come equipped with are failing just after the warranty expires. Lots of drivers with the same problem.

NHTSA ID
11630873
Incident
Aug 15, 2024
ElectricalEngine
Filed Sep 15, 2023
Fire reported

We have under hood fire during operating the truck. The driver was driving in TX. The police and fire department need to be involved to extinguish the fire. The truck need to be towed to terminal. The two dealers were doing estimate and the try to look up the causes of the fire, but is seems they not able to find it. We asked some privet mechanics and they think that fire could start from starter. The truck is 2019 T680 455,972 miles with engine Paccar MX-13. The truck is available fot inspection.

NHTSA ID
11544747
Incident
May 2, 2023
Fuel system
Filed Jun 15, 2022

The contact owns a 2019 Kenworth T680. The contact stated while driving 75 MPH, there was an abnormal popping noise detected and the vehicle decelerated and the fuel system detached from the vehicle. The vehicle was towed to an independent mechanic and the contact was informed that the pump bolt had fractured. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 432,549.

NHTSA ID
11469311
Incident
May 13, 2022
Mileage
432,549 mi
Brakes
Filed Sep 16, 2020
Fire reported

UNIT DRIVING DOWN ROAD AND BRAKE CHAMBER FAILED CAUSING BRAKES TO SLOWLY APPLY WITHOUT OPERATOR BEING AWARE UNTIL SEEN SMOKE COMING FROM DRIVE AXLE BRAKES. THE LOW AIR PRESSURE LIGHT DID NOT ILLUMINATE, STAYED HIGH ENOUGH NOT TO ILLUMINATE A LOW AIR WARNING. 2 INDEPENDENT FIRE INSPECTIONS PROVED THIS WAS A HALDEX BRAKE CHAMBER FAILURE. THE CHAMBER WAS INSPECTED AND FOUND IT IS IN THE RANGE WHERE HALDEX HAD MANUFACTURING DEFECTS OF THE POWER COIL IN THE PARKING CHAMBER, HALDEX CONFIRMED THEY HAVE AN ISSUE WITH THE 3030 CHAMBER, AND NOT ISSUING A RECALL EVEN THOUGH PUBLIC SAFETY AS RISK. SPRING BRAKE BROKE AND PUNCTURED THE RUBBER DIAPHRAGM CAUSING THE DRIVER TO LOOSE CONTROL OF THE BRAKING SYSTEM AND CAUSING ANOTHER TOTAL LOSS OF TRUCK AND TRAILER. ENTIRE INTERSTATE HAD TO BE SHUTDOWN FOR A LONG PERIOD OF TIME. CAUSING MORE RISK TO PUBLIC SAFETY THE HALDEX CHAMBER HAS A FATAL DESIGN FLAW THAT HALDEX HAS ADMITTED TO AND CAN LEAD TO LOSS OF BRAKING AND BRAKE FIRES, CAUSING TIRE EXPLOSIONS AND CARGO EXPLOSIONS, WHEN THE SPRING COMPRESSES THE POWER COAT PROTECTIVE COATING IS DAMAGED AND CAUSES THE POWER SPRING TO RUST THIS RUST THEN CAUSES THE SPRING TO BRAKE AND PUNCTURE THE INTERNAL DIAPHRAM OF THE CHAMBER. HALDEX IS ALSO AWARE THAT THE METAL USED IN MAKING THE SPRING CANNOT HANDLE THE PRESSURE FORCED UPON IT WITHOUT BREAKING EITHER BY TOOLING CAUSING MARKS AND FATIGUE IN THE METAL ITSELF. NHTSA HAS ALSO DONE ITS TESTING AND CONFIRMED ALL OF THESE FINDING AS WELL.

NHTSA ID
11355468
Incident
Jan 20, 2020
Mileage
200,000 mi
Brakes
Filed Jul 16, 2020

AT HIGHWAY SPEEDS THE COLLISION MITIGATION SYSTEM WILL GO OFF FOR NO REASON CAUSING A SUDDEN HARD BRAKING. THIS SEEMS TO BE EXTREMELY DANGEROUS IF VEHICLE IS TRAVELING ON WET OR ICY ROADS, IN CLOSE QUARTER CONSTRUCTION ZONES OR IF VEHICLE HAPPENS TO BE IN A TURN. UNFORTUNATELY IF ANOTHER VEHICLE WAS FOLLOWING TOO CLOSE WOULD BE AN ACCIDENT, WHICH I HAVE HEARD HAS HAPPENED. I HAVE TAKEN TRUCK TO KENWORTH SERVICE TWICE AND THEY SAID THERE IS NOTHING THEY CAN DO. IT IS A REQUIRED SYSTEM AND ARE JUST VERY SENSITIVE. I SEE NOTHING GOOD ABOUT THIS SYSTEM. WHEN I COME UPON AN ACTUAL HAZARD IT DOESN'T GO OFF. IT IS STRESSFUL TO DRIVE AND WONDER AT ANY GIVEN TIME IF THE HARD BREAK AND LIGHTS ARE GOING TO GO OFF AND HOPE YOU ARE NOT AROUND OTHER VEHICLES THAT WOULD ALSO BE AFFECTED BY THIS UNEXPECTED STOPPING OF A 80000 POUND VEHICLE. HOPEFULLY DRIVERS WILL NOT FIND OUT WHAT WOULD HAPPEN OF THIS OCCURRED ON WET OR ICED ROADS.

NHTSA ID
11339638
Incident
Jul 9, 2020
Mileage
245,000 mi
Body & structureBrakes
Filed Jul 3, 2019

THE TRACTOR COMES WITH NO EMERGENCY TRAILER BRAKES HANDLE IN THE CAB LIKE THE REST OF TRUCKS IT MAKE IT VERY DANGEROUS WHILE HAULING 80,000 POUNDS AND THE SERVICE BRAKES TAKES FOREVER TO STOP THE TRUCK ALSO THE TOP OF THE CAB AT THE JOINTS IS LEAKING WATER NOT THE FIRST TO COMPLAIN BOUT THIS PROBLEM WITH THE 2019 KW THEY SAY THAT'S HOW THEY MAKE TRUCKS NOW WITHOUT THE TRAILER BRAKES HANDLE I JUST HAVE TO USE THE SERVICE BRAKES

NHTSA ID
11229322
Incident
May 18, 2018
Body & structureFuel system
Filed Jan 2, 2019
1 injury reported

MY FATHER WAS FUELING THIS BRAND NEW TRUCK WITH CNG (COMPRESSED NATURAL GAS) WHEN ONE OF THE TANKS EXPLODED. THE TRUCK WAS STATIONARY AT THE ANG (AMERICAN NATURAL GAS) STATION IN BUTTONWILLOW CALIFORNIA AT THE INTERSECTION OF INTERSTATE 5 AND HWY 58. MY FATHER IS IN CRITICAL CONDITION AT THE ICU IN UCLA WITH MULTIPLE BROKE BONES AS WELL AS BLEEDING AND SWELLING ON HIS BRAIN. I HAVE ATTACHED A PHOTO OF THE TRUCK.

NHTSA ID
11164528
Incident
Dec 21, 2018
Mileage
40 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .