RoadVitals

2011 Kenworth T700

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 16, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Oct 9, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2011 Kenworth T700. 7 safety recalls have been issued covering this model year; and 41 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

7 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Oct 9, 2015
290 units potentially affected
The defect: Paccar Incorporated (Paccar) is recalling certain model year 2012-2013 Peterbilt 579 and 587 trucks manufactured February 14, 2011, to December 5, 2012 and 2011 Kenworth T700 trucks manufactured September 21, 2010, to October 1, 2010. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.
The risk: If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
The remedy: PACCAR will notify owners, and dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on December 7, 2015. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. Paccar's numbers for this recall are 15KWP (Kenworth) and 1015M (Peterbilt).
PACCAR IncorporatedManufacturer number 15KWP and 1015MView on NHTSA.gov

TRAILER HITCHES:FIFTH WHEEL ASSEMBLY

Aug 1, 2011
10 units potentially affected
The defect: PACCAR IS RECALLING CERTAIN MODEL YEAR 2011 KENWORTH T700 VEHICLES EQUIPPED WITH FONTAINE ULTRA LT MODEL FIFTH WHEEL MANUFACTURED FROM OCTOBER 5, 2010, THROUGH OCTOBER 13, 2010. DURING THE TRAILER COUPLING PROCESS, IT IS POSSIBLE FOR A DRIVER TO PARTIALLY CLOSE THE FONTAINE ULTRA LT MODEL FIFTH WHEEL AROUND THE TRAILER KINGPIN WITHOUT THE FIFTH WHEEL BEING FULLY ENGAGED AND LOCKED.
The risk: A PARTIALLY COUPLED FIFTH WHEEL MAY RESULT IN A TRAILER UNEXPECTEDLY SEPARATING FROM THE TRACTOR, INCREASING THE RISK OF A CRASH.
The remedy: REPAIRS HAVE BEEN COMPLETED TO ALL AFFECTED CHASSIS BY THE EQUIPMENT SUPPLIER, FONTAINE. ACCORDINGLY, AN OWNER NOTIFICATION CAMPAIGN IS UNNECESSARY AND IS NOT PLANNED. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440.
PACCAR INCORPORATEDView on NHTSA.gov

ELECTRICAL SYSTEM:SOFTWARE

Jul 21, 2011
211 units potentially affected
The defect: PACCAR IS RECALLING CERTAIN MODEL YEAR 2011-2012 KENWORTH T660, T700, AND T800 VEHICLES MANUFACTURED FROM APRIL 19, 2010, THROUGH MAY 13, 2011, AND MODEL YEAR 2008, 2010, AND 2011 PETERBILT 365, 367, 384, 386, 387, 388 AND 587 VEHICLES MANUFACTURED FROM APRIL 20, 2010, THROUGH JUNE 11, 2011, AND EQUIPPED WITH PACCAR MX ENGINES AND EATON ULTRASHIFT DM OR ALLISON AUTOMATIC TRANSMISSIONS (WITHOUT AUTO-NEUTRAL). THE FAST IDLE CONTROL MAY BE ACTIVATED BY THE OPERATOR WHILE THE TRANSMISSION IS IN GEAR.
The risk: IF THE FAST IDLE CONTROL FUNCTION IS ENGAGED WITH THE TRANSMISSION IN GEAR, THE VEHICLE COULD UNEXPECTEDLY ACCELERATE AND OVERRIDE THE PARKING BRAKE AND , CREATING A RISK OF A CRASH AND DAMAGE TO OTHER VEHICLES OR PROPERTY AND THE POTENTIAL FOR INJURY TO NEARBY PEDESTRIANS.
The remedy: KENWORTH AND PETERBILT DEALERS WILL UPDATE THE ENGINE SOFTWARE FOR THE AFFECTED CHASSIS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2011. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196.
PACCAR INCORPORATEDManufacturer number E038RView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Aug 16, 2015

TO WHOM IT MAY CONCERN. I RECENTLY PURCHASE THIS TRUCK AND IN MY RESEARCH I'VE NOTICE SEVERAL RECALLS. IM TRYING TO FIND OUT IF THESE PROBLEMS HAVE BEEN FIX ON THIS TRUCK. PLEASE EMAIL ME AT [XXX]@ATT.NET OR CALL ME [XXX]. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

NHTSA ID
10748999
Incident
Aug 14, 2015
Mileage
683,125 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

02-160

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY; VISIBILITY:WINDSHIELD WIPER/WASHER

Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.

32-015

ELECTRICAL SYSTEM

Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.

32-016

EQUIPMENT

Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.

34-085

ELECTRICAL SYSTEM; VEHICLE SPEED CONTROL

Information Only – Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.

03-071

ELECTRICAL SYSTEM:SOFTWARE

Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.

01-075

ENGINE AND ENGINE COOLING

Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Kenworth T700 by model year
YearComplaintsRecallsInvestigationsIssue Index
2014020
2013220
2012030
2011Viewing170
2010020
2009021
2008010
2007010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.