RoadVitals

1999 Kenworth T800 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Feb 23, 2004
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 20, 2000

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 1999 Kenworth T800. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

Engine
Filed Feb 23, 2004

RECENTLY ONE OF MY TRACTORS EQUIPPED WITH A CATEPILLAR ENGINE HAD A MAJOR ENGINE FAILURE WHICH CAUSED MY DRIVER TO MAKE AN EMERGENCY STOP ALONG A FREEWAY IN COLORADO. I WAS INFORMED THE CRANKSHAFT HAD BROKEN. BY MISTAKE A NOTICE SENT BY CATERPILLAR NAMED "CONFIDENTIAL" WAS LEFT ON A COUNTER WHICH I HAPPENED TO PICK UP AND READ. IT STATED TRUCKS WITH THIS PARTICULAR ENGINE STARTING WITH A CERTAIN SERIAL NO. AND ENDING WITH ANOTHER SERIAL NO. HAD THIS TYPE OF ENGINE FAILURE, BROKEN CRANKSHAFT, WOULD BE HANDLED ACCORDING TO THE MILEAGE ON THAT TRUCK. IT ALSO STATED NO REPAIR WAS TO BE ADMINISTERED UNTIL THE CRANKSHAFT FAILED. THE NUMBER OF ENGINES INVOLVED ACCORDING TO THE SERIAL NO. WAS APPROXIMATELY 20,000. AFTER READING THEIR BULLETIN IT WAS APPARENT TO ME CATERPILLAR KNEW THEY HAD A FLAW IN THESE CRANK SHAFTS AND INSTEAD OF RECALLING AND REPLACING THESE CRANKSHAFTS THEY WOULD PREFER TO TAKE A CHANCE AND REPLACE, ACCORDING TO THE MILEAGE AT FAILURE, THE FAILED COMPONET. AT ISSUE HERE IS THE TIME AND PLACE THIS ENGINE FAILURE TAKES PLACE. IN OUR SITUATION IT WAS ON A MAJOR FREEWAY WITH HEAVY TRAFFIC. LUCKILY THE DRIVER WAS ABLE TO COAST TO THE SHOULDER AND STOP. CAN YOU IMAGINE WHAT WOULD HAVE HAPPENED IF THIS FAILURE OCCURED ON A MAJOR INCLINE OR DOWNHILL GRADE ON A TWO LANE ROAD. THE RESULT MAY HAVE BEEN CATASTROPHIC. HOW MANY OTHER OF THESE ENGINES HAVE FAILED AND WHAT WERE THE CIRCUMSTANCES ? WHERE DID IT HAPPEN AND WAS THERE AN ISSUE WITH TRAFFIC SAFETY, I PERSONNALLY DON'T KNOW. WE ARE NOT TALKING ABOUT A CAR BREAKNG DOWN HERE BUT AN 80,000 POUND SEMI. IF A MANUFACTURER KNOWS A MAJOR COMPONET OF AN ENGINE USED IN SUCH A SAFETY SENSITIVE REGIMENT, TRANSPORTATION ON OUR HIGHWAYS, WITH TRAFFIC BEING HEAVIER THAN IT'S EVER BEEN, IS FAULTY AND NEEDS TO BE REPLACED SHOULDN'T THEY TAKE ACTION TO REMEDY THAT PROBLEM BEFORE AN ACCIDENT OCCURS OR IS IT WORTH THE GAMBLE ? THANK YOU FOR YOUR CONSIDERATION IN THIS MATTER. L.J. LARKIN PRES. TRANSTECH N.W. INC.*AK

NHTSA ID
10058755
Incident
Feb 17, 2004
Mileage
628,000 mi
Suspension
Filed Nov 9, 2001

WHEEL BEARINGS KEEP FAILING, STEERING TIRES KEEP GETTING EATEN UP, WHICH CAUSES VEHICLE TO PULL TO RIGHT, WHEN THIS HAPPENS BRAKES WOULD CHATTER DUE TO A LACK OF WHEEL BEARINGS. DRUM DROPPED ON BRAKE PADS AND SHOES. BRAKE SHOES WOULD BREAK OFF.*AK *YD

NHTSA ID
899007
Powertrain (other)
Filed Apr 11, 2000

RECALL 99V303/ ALUMINUM DRIVELINE. PARTS THAT WERE NEEDED TO PERFORM RECALL REPAIRS WERE NOT AVAILABLE. *AK

NHTSA ID
860088
Incident
Feb 11, 2000
Suspension
Filed Jan 20, 2000

VEHICLE EXPERIENCING ONGOING PROBLEM WITH VEHICLE CONTINUALLY PULLING TO THE RIGHT WHILE DRIVING AT HIGHWAY SPEED. DEALER NOTIFIED. *AK

NHTSA ID
855209
Incident
Jan 29, 1999

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .