RoadVitals

2022 Kia Motor Carnival

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2022 Kia Motor Carnival. 1 NHTSA investigation names it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE22004ClosedPreliminary Evaluation

Power Sliding Door Auto Reverse Failure

Opened Apr 10, 2022
Closed Jun 13, 2023

On April 10, 2022, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) after receiving 5 consumer complaints alleging the Power Sliding Doors (PSD) auto-reverse function failed to work properly in the model year (MY) 2022 Kia Carnival minivan vehicles.At that time, ODI was aware of 3 complaints alleging injuries to consumer?s arm, hand or shoulder caused by the closing PSD.Additionally, consumers alleged being trapped against the closing door while it was traversing in the closing direction.The initial complaints also alleged excessive force is needed to reverse the direction of the closing door.At this time, ODI is aware of 26 complaints and 11 injuries on the MY 2022 Carnival vehicles.In its August 2022 responses to ODI's Information Request on the PE, Kia provided 36 customer complaints, 21 field reports, and 5 related warranty claims.Kia also provided ODI with 21 reports of alleged injuries, however, Kia stated that it was able to confirm only 9 injuries.Typically, these injuries are attributed to fingers and arms.The Kia Carnival automatic stop and reversal system is designed to automatically reverse the direction of the closing PSD if it meets resistance from an object or person.It relies on resistance sensing technology which requires a minimum input force or pressure to trigger activation.The primary sensing components used to regulate the auto-reverse system activation are the anti-pinch sensor and the PSD motor torque systems.Following several discussions with ODI during this investigation, on March 31, 2023, Kia filed a safety recall (NHTSA No. 23V-236) of 51,568 MY 2022 and 2023 Kia Carnival vehicles (produced through February 22, 2023) to reduce the risk of injury from the closing PSD.The remedy will be to reprogram the PSD control module with an updated software that provides two warning chimes when the door begins to close or open (to alert the vehicle users the door is about to move).Also, the updated software will change the door speed to move more slowly as the door approaches its latching point.In view of the recall action being taken by Kia, ODI is closing this PE.The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11423165, 11442133, 11447955, 11448290, 11450964, 11458125, 11461462, 11466619, 11466623, 11468938, 11469661, 11471224, 11471232, 11472272, 11487649, 11487671, 11489378, 11489577, 11491053, 11498214, 11501337, 11507176, 11507880, 11509037, 11512506, and 11516428.

STRUCTURE:BODY:DOORLed to recall 23V236000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.