RoadVitals

2019 Kia Cadenza Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
3
Reports on file since May 11, 2021

What this page shows

Our database holds 5 NHTSA owner-reported complaints for the 2019 Kia Cadenza. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–5 of 5

Engine
Filed Aug 6, 2026

While operating the vehicle, the engine suffered a catastrophic internal mechanical failure, resulting in an immediate and dangerous loss of motive power on the road. A subsequent physical diagnostic scan at an authorized Kia dealership revealed manufacturer trouble code P008800 (Fuel Rail System Pressure-Too High) along with universal engine misfire codes P030100, P030200, P030300, P030400, P030500, P030600. The dealership confirmed that the internal engine failure includes a shattered piston. Code P008800 is the primary mechanical failure indicator for active manufacturer warranty campaign WTY 0034 (High Pressure Fuel Pump Failure). The defective high pressure fuel pump suffered a primary mechanical failure, spiking fuel rail pressures to dangerous limits, causing all six cylinders to misfire, and inducing low speed pre-ignition (LSPI). This extreme combustion anomaly directly fractured the engine's internal piston. The dealership is currently attempting to clear these diagnostic trouble codes and perform an oil change, which would actively destroy the physical and electronic evidence linking the safety recalled component failure directly to the engine's catastrophic destruction. This component failure poses a severe stall hazard and a risk of total engine failure while operating at highway speeds. Photographic proof of the official dealer diagnostic report has been preserved.

NHTSA ID
11755245
Incident
Jul 22, 2026
Filed Jun 17, 2026

I picked up my Cadenza from the repair shop. They were repairing the sunroof controls because the sunroof was not operating properly. I was 24 miles away from the shop headed home from Temple, TX to Waxahachie, TX on [XXX]. It sounded like a shotgun was fired right above my head and scared me. I am surprised I didn't crash. I pulled over and the sunroof had a 2 foot hole in it. The shade was in the shut position so no glass made into the cab. No rock or any debris hit the vehicle. My mom was driving behind me and she said she saw a huge chunk of glass fly up from my car and hit her car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11744719
Incident
Jun 16, 2026
EngineTires & wheels
Filed Jun 8, 2026

The contact owns a 2019 Kia Cadenza. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. Additionally, upon starting the vehicle later, the contact noticed that there was an abnormal ticking sound coming from under the hood. The vehicle was taken to AutoZone, where the contact was informed that the diagnostic trouble code was associated with a tire sensor failure. The vehicle was not repaired. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

NHTSA ID
11742797
Incident
May 27, 2026
Mileage
74,000 mi
Driver assistanceExterior lightingSteering
Filed Aug 26, 2022

Hello, I wasn't notified of the recall on my vehicle. The steering wheel is extremely hard to turn and all of the system lights are on.

NHTSA ID
11481339
Incident
Jun 19, 2022
Brakes
Filed May 11, 2021

TL* THE CONTACT OWNS A 2019 KIA CADENZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V137000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AIRPORT KIA NAPLES (3325 WESTVIEW DR, NAPLES, FL 34104) WAS MADE AWARE OF THE ISSUE, AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE UNTIL AUGUST 8, 2021. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, AND INFORMED THE CONTACT TO GET A RENTAL VEHICLE SINCE THE PARTS WERE ON BACKORDER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11416147
Incident
May 11, 2021

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .