Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2022 Kia Carnival submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
My front windshield on my 2022 Kia Carnival has shattered in two places from a small hit. I have owned lots of cars and never had a windshield break in two places all the way across. There must be an issue or problem.
The windshield cracked while driving. Nothing hit it, it just cracked. Was 8inches long and now covers half the windshield. Obvious defect in the windshield. It is availability to see or I can take a picture. Safety is compromised by a cracked windshield that could get worse and hurt us. It has not been inspected and no warning lights went off
The contact owns a 2022 Kia Carnival. The contact stated that while the vehicle was parked, she noticed that the windshield was cracked from the passenger's side to the driver's side of the windshield. The vehicle was taken to an auto glass repair shop, where it was determined that the windshield needed to be replaced; however, the replacement windshield was not available. The windshield was replaced and was recalibrated after a month. The contact stated that after the repair, the Forward Collision Avoidance system was intermittently inoperable. Additionally, the contact stated that while the vehicle was parked on another occasion, she noticed that the windshield was cracked. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
The rear side passenger window busted from the bottom. Only top half of window remained while driving down the road. No warnings. I only knew this was possible with car due to Facebook group and others having this happen to them. Big bomb sound no one else on road car is 2022 bought September 2021. Handling its 3rd winter in the state we got it.
During a road trip, I stopped at a gas station to fill up. I went inside to get a drink and a large 12 inch crack appeared in the windshield about midway down on the passenger side. It was not there previously and nothing appears to have hit it either. The crack now spans to the drivers side and sits at about eye level. It also has a gap in the crack which is very noticeable on the passenger side.
I have owned this 2022 Kia Carnival for about a year and half. Since owning this vehicle the front windshield glass has mysteriously gotten two separate cracks causing me to have to replace this glass twice. Initially when the cracks appear they are already 3-5 inches in length and continue to spread across the entire length of the glass without provocation. The glass seems to be pretty susceptible to these cracks because I have never owned a vehicle that this has occurred to so often and/or owned a vehicle where there would at least be a small crack that could be repaired without replacing the entire windshield.
The windshield appears to be made of soft material. Windshield scratches easily when the slightest debris is on windshield and wipers are being used. Multiple scratches become present on windshield through simply wiper use. This is resulting in distraction and makes visibility through windshield poor.
Windshield crack without major incident. No debris or rocks noted hitting. Cracked all the way across the windshield within a week. Adaptive cruise control keeps failing. Says radar is being blocked, usually when attempting to start cruise but sometimes when cruise control is already set. When this happens, no cruise control is available until it seemingly randomly starts working again. Inspected all cameras and sensors for dirt/bugs and they are not blocked.
A very small pebble hit the windshield causing a very large chip. We had the chip repaired to prevent further damage, but that did not help and it continued to crack in several different directions across the windshield. This made it very difficult to drive as it was hard to see especially when the sun would hit the cracks and almost blind you.
We have owned this vehicle for about 15 months. With this replacement, we will be on our third windshield. The first windshield needed to be replaced after a crack started across the windshield following a pebble that hit the edge of the glass. We went through our insurance as there was an impact—however minor. We waited over three months for an OEM replacement windshield, and had it professionally installed. Now, two months later, we come out to our parked car and there is a crack in the middle of our windshield! There was no impact with anything, or a chip to be found anywhere. This crack is spreading through the driver’s line of sight and raises serious concerns as to the integrity of this glass and its ability to protect us on the highway. Of all the vehicles we’ve owned over the last twenty years of driving, we have never had to replace cracked windshields like this. At this point we are looking at the Kia OEM glass as being defective.
1st incident May 2022: Driving in the highway when a small rock hit the windshield. At that time there was a crack (3-4 cm wide) on the windshield. A technician came out to repair the area of injury. 2nd incident July 2022: Driving in the highway when I heard something hit the windshield. At that time, I did not notice any obvious damage.When I first noticed there was a crack, my car was stationary in my garage. The crack was about 10 inches long. The windshield has quickly began to crack. That same day it went from 10 inches to 24 inches at minimum.
We purchased our Carnival in November of 2021. A few months ago a rock hit our windshield. I could tell that the small rock chip was quickly making crack lines. We called a windshield repair company who suggested that we put a piece of tape over it until we could get it fixed. Luckily we followed his advice and put tape on it until we could get in a few days later for a chip repair. If we would not have followed his advice I have no doubt the cracks would have spread. Fast foward to last Saturday, June 18th. We were driving down the freeway and suddenly we notice that there is a large crack in the windshield, directly in front of the driver's view. It's maybe 8 inches long and we have no idea where it came from. We thought for sure we would have a few days to take care of it before it spread. It has already doubled in size. There have been no extreme temperatures to explain the quickly spreading crack. When we looked to see the source of the large crack, we noticed a very very small chip in the very edge of the windshield. The chip is not even visible from the inside of the car. It seems to me that the windshield is make from weak materials. I have never had this many problems with a car. And keep in mind we've only owned this car for 7 months! I believe Kia needs to address this issue. The windshield is the only thing between the face of the driver and the outside elements. It should be durable and reliable. This type of situation makes me concerned about the quality of the windshield, especially over the life of the vehicle. Thank you.
Bought brand new 2022 Kia carnival first family road trip something very small broke front windshield causing visibility issues. Waited 49 days for windshield components to come in. Took a second family trip on the way home passenger quarter side glass popped and shattered. Feeling a safety concern for me and my family if something bigger hit the glass of it would even attempt to slow it down.
Since we purchased the car in March 2021, none of the 12V or 115V outlets work in the car. It has been months since our dealership, City Kia, said they ordered the parts but we still have no ETA and on this site it says our vehicle has no outstanding recalls....which it does...the outlets. Dealership has been notified but no warning lights have gone off on the dash board. The outlets simply do not work. Our front windshield also developed a small chip near the bottom of the windshield under the wiper blades and the crack has expended rapidly while sitting still in our driveway. The crack now has splintered off into multiple cracks and expands our entire windshield. The quality and integrity of the windshield glass seems to be of poor quality and I do not feel safe to continue to drive it in fear that it will shatter. Our windshield has also been ordered through Greenway Kia through our car insurance and has no ETA on when it will be replaced either!
A small rock barely hit my windshield and cracked it completely across. It started as a small crack from a small pebble that progressed significantly overnight. What’s worse is that the windshield is on back order so I been waiting over a month for it to get fixed. This seems like a common occurrence as multiple Kia carnival owners had the same thing occurred. Kia needs to acknowledge the windshield is defective and cover it I should not have to go through my insurance for a defective windshield.
Windshield cracked while driving with nothing even hitting it .
The contact owned a 2022 Kia Carnival. The contact stated that while driving at approximately 15 MPH, the passenger’s side rear window shattered. The vehicle was taken to the dealer where they informed the contact that an object had struck the window. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,000.
Driving down the road, nothing flew at the windshield, it just cracked. Currently can’t replace it either as there is no stock.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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