Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Jan 15, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
10%
of 153 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
7
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2011 Kia Forte submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
AirbagsBrakesDriver assistance
Filed Jan 15, 2019
I GOT INTO AN AUTO ACCIDENT A YEAR AGO AND THE AIRBAGS DID NOT DEPLOY BUT THE VEHICLE WAS CONSIDERED A TOTAL LOSS. I DISCOVERED THAT MY VEHICLE WAS STILL DRIVABLE BECAUSE I CAN'T AFFORD ANOTHER ONE. WELL JUST THE OTHER DAY MY INSIDE DASH LIGHTS AND BRAKE LIGHTS , WELL BASICALLY ALL LIGHTS STARTED FLASHING IN AND OUT. MADE THE CAR BREAK DOWN IN THE MIDDLE OF THE ROAD. I BOUGHT A NEW BATTERY. NEW FUEL PUMP, CHECKED STARTER AND ALTERNATOR. ALL OF THOSE ARE FUNCTIONING PROPERLY. BUT MY CAR IS STILL BROKE DOWN ON THE SIDE OF THE ROAD.
NHTSA ID
11170159
Incident
Jan 13, 2019
Mileage
150,000 mi
Driver assistanceElectricalExterior lighting
Filed Jan 22, 2018
I KEEP REPLACING LIGHT BULBS AND THE PART WHERE U INTRODUCE THE LIGHT BULBS IS MELTING. I WAS TOLD TO CHECK FOR RECALL ON THESE. THANKS. I BOUGHT THIS CAR USED FROM A DEALER 1 YR AGO AND HAD REPLACED LIKE 4 BULBS WITHIN A YEAR.
NHTSA ID
11064298
Incident
Jan 15, 2018
Driver assistanceElectrical
Filed Jun 26, 2017
Fire reported
TL* THE CONTACT OWNS A 2011 KIA FORTE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT 30 MPH, THERE WAS SMOKE COMING FROM THE PASSENGER'S SIDE WINDOW. THE CONTACT ALSO STATED THAT WHEN THE DAUGHTER APPLIED THE ACCELERATOR PEDAL, IT FAILED TO FUNCTION AND THE VEHICLE GRADUALLY STOPPED COMPLETELY. THE CONTACT'S DAUGHTER GOT OUT OF THE VEHICLE AND SAW A RED FLUID UNDERNEATH THE VEHICLE. THE VEHICLE WAS LEFT AT THE SIDE OF THE ROAD. THE VEHICLE WAS NOT TOWED OR TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V070000 (POWER TRAIN), HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AT 800-333-4542. THE MANUFACTURER STATED THAT THE VIN WAS PART OF THE RECALL. A CASE NUMBER: 12391153 WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA ID
11001351
Incident
Jun 24, 2017
Mileage
75,000 mi
Driver assistance
Filed Sep 12, 2016
ESC LIGHT FLASHING NUMEROUS TIMES WITH LOSS OF POWER WHILE ON DRY, STRAIGHT ROAD. VEHICLE IN FOR REPAIRS FOUND A CONNECTION AND ELECTRICAL PROBLEM. DID NOT FIX PROBLEM. HAD KIA TECH IN AND CERTIFIED THE VEHICLE AS SAFE. THIS WAS IN SEPTEMBER AND OCTOBER 2015. THE SAME INDICATIONS AND POWER LOSS OCCURRED AGAIN IN AUGUST AND SEPTEMBER 2016. IN EVERY CASE IT HAPPENED IN TRAFFIC CAUSING AN UNSAFE AND DANGEROUS SITUATION FOR ME MY FAMILY AND THE OTHER VEHICLES IN THE TRAFFIC. TO DATE THE DEALER OR KIA HAS FOUND THE PROBLEM. THE CAR WAS IN MOTION (50 MPH OR LESS) CITY STREETS OR ROAD AND NOT TURNING, IN MODERATE TO HEAVY TRAFFIC.
NHTSA ID
10905851
Incident
Aug 25, 2016
Mileage
26,500 mi
Driver assistancePowertrain (other)
Filed Jul 27, 2016
Crash reported
ON 7/24 MY 21 YEAR OLD DAUGHTER WAS DRIVING ON A SIDE STREET WHEN THE CAR BEGAN TO ACCELERATE ON IT'S OWN. SHE APPLIED THE BRAKES (WITH BOTH FEET) AND THE CAR WOULD NOT STOP ACCELERATING. SHE ENDED UP COLLIDING WITH A WALL WHICH DISCONNECTED THE POWER AND THE CAR STOPPED ABOUT 50 FEET FROM POINT OF IMPACT.
NHTSA ID
10888941
Incident
Jul 24, 2016
Driver assistance
Filed Feb 16, 2016
Crash reported
WHEN PULLING INTO THE GARAGE TO PARK THE CAR, I PUT MY FOOT ON THE BRAKE TO SLOW/STOP. THE CAR EXELLERATED VIOLENTLY AND THE CAR CRASHED INTO SOME STORED ITEMS AT THE BACK WALL. I INSTINCTIVELY STOMPED HARDER ON THE BRAKE AND TURNED THE KEY OFF. THIS IS THE FIRST TIME I HAVE HAD THIS HAPPEN - THANK GOODNESS I WASN'T OUT IN TRAFFIC OR POINTED OUT MY DRIVEWAY, SINCE THAT IS A 60 FOOT PLUNGE TO THE LAKE! THE FRONT BUMPER WAS DAMAGED AND REQUIRES REPLACEMENT - WON'T KNOW WHAT OTHER DAMAGE WAS DONE INTERNALLY UNTIL THE REPAIR IS COMPLETED. I SEE ONLINE THAT THIS HAS BEEN AN ONGOING ISSUE WITH OTHER KIA FORTE OWNERS, BUT KIA HAS NOT BEEN REQUIRED TO DO A RECALL "SINCE THEY CANNOT RE-CREATE THE CIRCUMSTANCES". PLEASE INVESTIGATE FURTHER BEFORE SOMEONE DIES.
NHTSA ID
10836473
Incident
Feb 14, 2016
Mileage
47,000 mi
Driver assistanceSteering
Filed May 5, 2015
TL* THE CONTACT OWNS A 2011 KIA FORTE. WHILE DRIVING AT VARIOUS SPEEDS AND MAKING A LEFT TURN, THE VEHICLE SUDDENLY DECELERATED AND CONTINUED TO DRIVE STRAIGHT ALTHOUGH THE STEERING WHEEL WAS TURNED TO THE LEFT. THE CONTACT INDICATED ONCE THE STEERING WHEEL WAS TURNED BACK TO THE RIGHT, THE STEERING WOULD OPERATE AS NORMAL. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 8/21/15*CN UPDATED 10/12/2017*CN
NHTSA ID
10714583
Incident
Mar 20, 2015
Mileage
100,000 mi
BrakesDriver assistanceElectrical
Filed Feb 24, 2015
CAR WOULD NOT COME OUT OF PARK. I HAD NO IDEA AT THE TIME WHAT THE ISSUE COULD BE BECAUSE IN THE KIA OWNERS MANUAL IT DOES NOT STATE THAT ONCE THE BRAKE LIGHTS GO OUT, YOU CAN NOT TAKE IT OUT OF PARK. CAR WOULD NOT GO INTO GEAR UNTIL I USED THE SHIFT LOCK RELEASE TO TAKE IT OUT OF GEAR. DROVE IT HOME AND FOUND A BLOWN FUZE (BRAKE LIGHT FUSE) .. REPLACED IT AND DROVE FINE (WHILE IT WAS DOING THIS THE ELECTRICAL SUSPENSION LIGHT CAME ON ALSO). FAST FORWARD 7 DAYS, WAS DRIVING OUT OF TOWN AND THE SUSPENSION LIGHT CAME ON WHILE DRIVING DOWN THE EXPRESSWAY AND I KNEW THEN THE ISSUE WAS BACK. SURE ENOUGH. HAD TO TAKE IT TO A KIA DEALERSHIP OUT OF TOWN .. THEY REPLACED MY FUZE, BRAKE LIGHT BULB AND BRAKE LIGHT ASSEMBLY SWITCH. FAST FORWARD A WEEK AND A HALF AND THE PROBLEM IS BACK ... KIA IS TELLING ME OVER $1000 AND I'M NOT GOING TO BE GUARANTEED THAT THIS WILL FIX THE PROBLEM. I'M A SINGLE MOTHER AND PURCHASED THIS CAR BECAUSE I FELT IT WOULD BE A SAFE CAR FOR ME AND MY SON AND NOW I'M STUCK WITH A CAR THAT IS NOT SAFE ... NO BRAKE LIGHTS ARE SERIOUSLY NOT SAFE AT ALL!!! *JS
NHTSA ID
10690252
Incident
Feb 6, 2015
Mileage
87,721 mi
Driver assistanceEngine
Filed Aug 28, 2014
2011 KIA FORTE. CONSUMER WRITES IN REGARDS TO INTERMITTENT ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED WHEN HE ATTEMPTED TO MERGE ONTO THE HIGHWAY, THE ENGINE WOULD DROP TO AN IDLE. ON SEVERAL OCCASIONS, THE VEHICLE WOULD JUMP FORWARD, WITH THE SLIGHTEST TOUCH OF THE ACCELERATOR. THE CONSUMER HAS SINCE TRADED THE VEHICLE. *JB
NHTSA ID
10628745
Incident
Aug 1, 2014
BrakesDriver assistance
Filed Aug 27, 2014
Crash reported
TL* THE CONTACT OWNS A 2011 KIA FORTE. THE CONTACT STATED THAT WHILE REVERSING, THE BRAKES FAILED TO RESPOND AND THE CONTACT TO CRASHED INTO A LIGHT POST. THE VEHICLE THEN ACCELERATED FORWARD AND CRASHED INTO A BUILDING. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 45,000.
NHTSA ID
10628753
Incident
Aug 22, 2014
Mileage
45,000 mi
Driver assistanceFuel system
Filed Jun 20, 2013
Crash reported1 injury reported
DRIVING IN A SHOPPING CENTER PARKING LOT. MADE A RIGHT TURN INTO AN ALLEY. VEHICLE THEN RAPIDLY ACCELERATED THROUGH THE ALLEY AND THEN SMASHED INTO THE TREE. CAN'T REMEMBER IF BRAKES WERE APPLIED OR NOT. IT ALL HAPPENED TO QUICKLY. KIA FORTE WAS TOTALED AND DRIVER WAS HOSPITALIZED WITH EXTENSIVE INJURIES (FOOT BROKEN, HAND WAS BROKEN, VERTIBRAE DAMAGE) HOSPITALIZED FOR APPROX. 5 DAYS AND NURSING HOME FOR APPROX. 10 DAYS. LAST VISIT TO SURGEON FOR SMASHED FOOT IN 4/2013. *TR
NHTSA ID
10520892
Incident
Mar 8, 2012
Mileage
1,000 mi
BrakesDriver assistance
Filed Jun 3, 2013
Crash reported
LIVING ONLY 3.7 MILES FROM MY WORK I DRIVE TO WORK 2 TIMES DAILY, MON- FRI, ROUND TRIP. I COME HOME FOR MY LUNCH HOUR. NEVER BEING ABLE TO DRIVE FASTER THAN 20-30 MPH DUE TO THE ROADS & BUSYNESS OF THEM DURING THAT TIME I HAD NEVER HAD A PROBLEM BEFORE. I HAD NOTICED PRIOR TO MY ACCIDENT THAT AT TIMES MY 6 SPEED 2011 KIA FORTE KOUP WAS VERY RESISTANT TO PUT IT INTO 1ST GEAR. ALMOST AS IF IT WAS LOCKING THE SHIFTER OUT. HAVING IT LOOKED AT BY A KIA DEALERSHIP, THEY CLAIMED IT WAS JUST "USER ERROR"...PERHAPS MY FOOT WASN'T PRESSED ALL THE WAY DOWN ON THE CLUTCH OR B/C I'M A WOMAN? THIS WAS NOT MY FIRST MANUAL CAR! SO AS I LEFT MY HOUSE FOR WORK AFTER LUNCH I NOTICED THAT EVERY TIME I UPSHIFTED MY CAR DID THIS JERKING THING, ALMOST AS IF THE BRAKES WERE WORKING WHEN THEY SHOULDN'T HAVE BEEN. I TOLD MYSELF WHEN I GET TO WORK (IN 8 MINS) I WOULD CALL MY BROTHER WHO IS A MECHANIC. I DIDN'T GET MY CAR TO WORK SAFELY. I ENDED UP REAR ENDING A TRUCK WHO ROLLED FORWARD INTO A NEW CAMARO, EVERYONE WAS OK THANK GOD! AS I APPROACHED THE STOP LIGHT W/3 CARS STOPPED AT THE RED LIGHT ALREADY. I PROCEEDED TO SLOW DOWN .3 MILES FROM THE LIGHT & IT SEEMED AS IF IT WAS SLOWING DOWN IN SLOW MOTION. WHEN I REALIZED MY BRAKES WEREN'T ACTUALLY SLOWING THE CAR DOWN FROM 28MPH, I DID EVERYTHING I COULD TO STOP BY CAR BEFORE CRASHING. I TRIED DOWN SHIFTING AS WELL AS SLAMMING DOWN ON THE BRAKES. IT WAS AS IF MY BRAKES WERE NON EXISTENT. IF I HAD TIME LEFT I WOULD HAVE YANKED UP ON THE E BRAKE...I WAS ONLY 1.2 MILES FROM MY WORK! NO AIRBAGS WENT OFF NOR WAS MY CAR TOTALED. I PAID CASH FOR THIS CAR IN 2011 & SINCE HAVING WRECKED I'VE FELT IT WAS NOT SAFE FOR MY FAMILY TO DRIVE. AFTER FIXING THE REPAIRS & PAYING MY DEDUCTIBLE I TRADED THE CAR IN. I PURCHASED A BRAND NEW CAR WHICH I NOW HAVE A CAR PAYMENT ON. I HOPE THAT THIS ISSUE CAN BE DISCOVERED & RESOLVED BEFORE IT HURTS ANYONE SEVERELY. *TR
NHTSA ID
10514918
Incident
Apr 10, 2013
Mileage
22,362 mi
Driver assistancePowertrain (other)
Filed Jul 4, 2012
WHEN GOING 60 ON THE HIGHWAY THE CAR SUDDENLY DROPPED DOWN TO 40 AND I HAD TO PULL OFF THE HIGHWAY. CAR WAS THEN TAKEN TO THE DEALERSHIP WHERE THE WHOLE TRANSMISSION WAS REPLACED. UPON RECIEVING THE CAR AGAIN IT WOULD JERK AND STALL WHEN ACCELERATING. CAR WAS THEN TAKEN BACK TO THE DEALER AND A "RELEARN" OF THE TRANSMISSION WAS PERFORMED. THIS HAS NOT STOPPED THE PROBLEM AND HAS MADE IT WORSE. IT NOW JERKS WHEN STOPPING AND WHEN ACCELERATING AND PEEDS OF 5 MI/HR OR MORE. AS WELL AS WHEN FIRST SHIFTING THE CAR OUT OF PARK. *JS
NHTSA ID
10464189
Incident
Jul 23, 2011
Mileage
40,000 mi
Driver assistance
Filed Mar 12, 2012
Crash reported
TL* THE CONTACT OWNS A 2011 KIA FORTE. THE CONTACT WAS DEPRESSING THE BRAKE PEDAL AND MOVED THE GEAR SHIFTER INTO PARK WHEN THE VEHICLE SUDDENLY ACCELERATED, CAUSING THE CONTACT TO CRASH INTO A CURB. THE FAILURE RECURRED, CAUSING THE CONTACT TO CRASH INTO A TREE. THE CONTACT ALSO NOTICED LURCHING AND HESITATION WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1000. UPDATED 04/10/12*LJ UPDATED 04/23/12
NHTSA ID
10451182
Incident
Sep 30, 2011
Mileage
1,000 mi
Driver assistance
Filed Jul 28, 2011
TL* THE CONTACT OWNS A 2011 KIA FORTE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AS SHE HEARD A LOUD NOISE. THE VEHICLE BEGAN TO DECELERATE BECAUSE THE BRAKES ENGAGED WHEN THE ELECTRONIC STABILITY CONTROL ACTIVATED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 4,100. UPDATED 08/31/11 *BF UPDATE 09/09/11. *JB
NHTSA ID
10415487
Incident
Jul 27, 2011
Mileage
4,100 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own