2017 Kia Niro Hybrid Owner Complaints

The contact owns a 2017 Kia Niro. The contact stated while driving at 70 mph, an abnormal sound was heard, and the vehicle lost forwards momentum. There was no warning light illuminated. The contact coasted the vehicle to the shoulder of the road. As the contact exited the vehicle, an abnormal odor appeared under the hood. There were no flames present. The contact stated that oil was seen leaking underneath the vehicle. The contact had the vehicle towed to the dealer where it was diagnosed however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The failure recurred. The vehicle was unable to drive. The contact mentioned NHTSA Campaign Number: 18V257000 (Hybrid Propulsion System) as a possible solution to the failure however, the Vin was not included. The manufacturer was made aware of the failure and informed the contact that the engine needed to be replaced. The failure mileage was approximately 39,000.

NHTSA ID

11422579

Incident

Jun 9, 2021

Mileage

39,000 mi

TL* THE CONTACT OWNS A 2017 KIA NIRO HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK HYBRID SYSTEM MESSAGE WAS DISPLAYED. AFTER STOPPING AND TURNING OFF THE VEHICLE, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS THEN TOWED TO THE LOCAL DEALER RK KIA OF VINELAND LOCATED AT 612 N. DELSEA DR BUILDING 1, VINELAND, NJ 08360 WHO DIAGNOSED THAT THE ENGINE FAILED DUE TO A LACK OF OIL IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

11383538

Incident

Dec 15, 2020

Mileage

57,000 mi

MY 2017 KIA NIRO HYBRID SEEMS TO NOT BE STORING CODES WHEN THE CHECK ENGINE LIGHT COMES ON. I HAVE HAD 3 SEPARATE PROBLEMS WITH BY NIRO IN 3 WEEKS WITH NO CHECK ENGINE LIGHT, WITH THE HEV HYBRID FUSE AND WITH A CHECK ENGINE LIGHT AND NO POWER AND YET BY THE TIME IT WAS TOWED TO THE SHOP IT RESET ITSELF BUT DIDN'T STORE ANY CODES FROM THE CHECK ENGINE LIGHT.. THE TECHNICIANS COULD NOT RECREATE THE PROBLEMS AND HAD NO WERE TO START FROM. I'M NOW DRIVING IT AND JUST WAITING FOR SOMETHING TO GO WRONG WITH IT

NHTSA ID

11229081

Incident

Jul 2, 2019

Mileage

44,427 mi

WHILE DRIVING MY 2017 KIA NIRO ON REGULAR ROADS, IT HAD A DRAMATIC DOWN SHIFT IN FIRST GEAR FROM A STOP. CONTINUED FOUR MORE STOPS WHEN APPROACHING A HILL, THE SPORT MODE DID NOT WORK AND BARELY MADE IT UP HILL, NO CHECK ENGINE OR OTHER LIGHTS. SHOP COULDN'T RECREATE PROBLEM. THE RECALIBRATED THE TRANSMISSION. DROVE FINE 1 DAY. 3/4 OF MY WAY ON 200 MILE TRIP ON HIGHWAY USING CRUISE CONTROL THE HEV LIGHT, CHECK ENGINE AND BLINKING GREEN CAR CAME ON. DEALER REPLACED THE HYBRID SYSTEM FUSE. 5 DAYS LATER ON 74 MILE TRIPP'S HIGHWAY ENGINE, (!) AND TRACTION CONTROL CAME ON, LOST POWER AND BARELY MADE IT UP A HILL. OH AND THE HOOD POPPED OPEN, HELD BY LATCH WHILE DOING 65 ON HIGHWAY . NOW IT SITS AT THE DEALERSHIP

NHTSA ID

11223054

Incident

Jun 27, 2019

Mileage

44,427 mi

THE CAR MISFIRES DUE TO THE EGR VALVE AND THE ENGINEER'S OF THE CAR CAN'T COME UP WITH A FIX FOR THE MISFIRE PROBLEM THE CAR HAS NO POWER WHEN THIS HAPPENS AND IS UNSAFE

NHTSA ID

11208393

Incident

Dec 12, 2018

Mileage

1 mi

MY 2017 KIA NIRO CAUGHT ON FIRE YESTERDAY AFTERNOON AS I WAS DRIVING DOWN THE INTERSTATE. NO COLLUSION WAS INVOLVED. I GOT A WARNING MESSAGE TO STOP THE ENGINE DUE TO A PROBLEM BEING DETECTED IN THE HYBRID SYSTEM. I PULLED OFF OF THE INTERSTATE DURING RUSH HOUR TRAFFIC AND NOTICED BLACK SMOKE COMING FROM UNDERNEATH MY HOOD. I THOUGHT THAT SOMETHING HAD JUST HAPPENED TO THE ENGINE. I STAYED IN THE CAR AND CALLED A TOW TRUCK AS I DID NOT WANT TO STAND ON THE SHOULDER OF THIS BUSY HIGHWAY. A MAN THEN JUMPS OUT OF HIS TRUCK AND STARTS RUNNING TOWARD ME YELLING AT ME TO GET OUT OF THE CAR THAT IT WAS ON FIRE. I GOT OUT, WE RAN DOWN THE SHOULDER AND WE STOOD WATCHING MY CAR BECOME ENGULFED IN FLAMES. I JUST BOUGHT THE CAR IN NOVEMBER 2018.

NHTSA ID

11191530

Incident

Mar 25, 2019

THE STEMS THAT THE HEADREST SETS ON ARE SHARP. MY DAUGHTER CUT HER FINGER WHILE TRYING TO ADJUST THE HEADREST. IT WAS MINOR, BUT STILL UNEXPECTED.

NHTSA ID

11140413

Incident

Oct 7, 2018

Mileage

21,000 mi

ON SEPTEMBER 30, 2018, I WAS DRIVING ON THE INTERSTATE COMING BACK FROM AUSTIN AND HEARD WHAT SOUNDED LIKE AN EXPLOSION. AFTER A FEW MOMENTS I HEARD A SOUND OF SOMETHING RATTLING ABOVE MY HEAD. MY PASSENGER SAID IT SOUNDED LIKE IT WAS COMING FROM THE SUNROOF AREA. HE CRACKED OPEN THE SUNROOF ACCESS DOOR AND HE SAID HE COULD SEE THAT THE SUNROOF WAS SHATTERED AND HE CLOSED IT IMMEDIATELY. WE STOPPED AS SOON AS WE COULD AND TOOK PICTURES OF THE SHATTERED SUNROOF. IT WAS A SUNNY DAY AND THERE WERE NOT ANY CARS AROUND US. AND WE DID NOT GO UNDER ANY BRIDGES OR OVERPASSES.

NHTSA ID

11139119

Incident

Sep 30, 2018

Mileage

22,500 mi

THE ACCELERATION RAPIDLY FLUCTUATES AND IT FEELS LIKE IT IS VIBRATING.

NHTSA ID

11139106

Incident

Oct 8, 2018

Mileage

4 mi

DURING EMERGENCY BRAKING THE CAR SKIDS LIKE THE ANTI-LOCK BRAKES ARE NOT WORKING. THIS HAS RESULTED IN THE CAR GOING INTO A SIDEWAYS SKID. I ENCOUNTERED THIS NUMEROUS TIMES IN SLIGHTLY WET/SLICK ROAD CONDITIONS WHEN PANIC BRAKING FROM ~35 MPH.

NHTSA ID

11139104

Incident

Oct 8, 2018

Mileage

4 mi

VEHICLE WAS STATIONARY (PARKED AND UNLOCKED). UPON PULLING THE HANDLE TO OPEN THE DOOR (BACKSEAT, DRIVER'S SIDE), THE HANDLE BROKE OFF AND FELL TO THE GROUND. I RETRIEVED THE HANDLE AND A (BROKEN) PLASTIC CONNECTING PIECE.

NHTSA ID

11123575

Incident

Aug 27, 2018

Mileage

6,800 mi

I HAD THIS CAR 2 MONTHS WHEN I REALIZED I AM NOT GETTING MPG AND ALSO THE TRANSMISSION IS JERKING OFF. MPG ON HIGHWAY IS ABOUT 35 MPG AND ABOUT 40 IN STREET. ABOUT TRANSMISSION EVERY TIME I AM ABOUT SLOWING DOWN I HEAR NOISE FROM UNDERNEATH OF CAR AND SOME TIMES I FEEL SHAKE, AND ALSO FEW TIMES VERY HARD KICK. I HAVE BROUGHT THIS ISSUE WITH SERVICE AT CARSON, AND GLENDALE KIA AND BOTH SERVICE REP GAVE ME SAME ANSWER ABOUT THIS CLUTCH IS COMPUTER AND IT IS NORMAL IF JERKS. AND ALSO ONCE I ASKED SERVICE TECH TO DRIVE THE CAR AND HE SAID SAME THING.

NHTSA ID

11093810

Incident

Jan 9, 2018

Mileage

1 mi

NEW KIA NIRO ROLLS BACK ON INCLINES IN DRIVE AFTER REMOVING FOOT OFF OF BREAK AND RIGHT BEFORE PUSHING THE ACCELERATOR PEDAL IN STOP AND GO TRAFFIC, ON PAVED, CITY STREETS. NEVER HAD THIS WITH OTHER AUTOMATICS. NEW KIA NIRO JUMPS FORWARD/ACCELERATES SHARPLY WHILE IN DRIVE WHILE DRIVING SLOWLY (1-3 MILES PER HOUR) UP AN INCLINE. THIS OCCURRES ON PAVED, CITY STREETS.

NHTSA ID

11054843

Incident

Dec 14, 2017

Mileage

40 mi

REVERSING (BACKUP) LIGHTS ARE VERY DIM, AND MAY NOT COMPLY WITH THE STIPULATIONS OF SECTION 571.108 OF THE CFR TITLE 49 CH. 5 (10-1-04 EDITION)

NHTSA ID

11053336

Incident

Nov 1, 2017

Mileage

100 mi

EXTERIOR DOOR HANDLES POP OFF, JUST FROM PULLING ON THE HANDLES TO OPEN THE DOOR.

NHTSA ID

11047350

Incident

Nov 19, 2017

Mileage

12,500 mi

I ACCELERATED TO 65MPH.I SET THE CRUISE CONTROL. 2 SECONDS LATER I SEE THAT I AM ACCELERATING. I PRESS CANCEL AT 72 MPH. I PRESS THE CRUISE BUTTON AGAIN, TURNING OFF THE CRUISE, THEN ON AGAIN. SLOW TO 65, PRESS THE - SET AND IT IMMEDIATELY STARTS SPEEDING UP. SECOND REPORT. 4TH AND 5TH TIME TO HAPPEN. DASHCAM RECORDED EVENTS.

NHTSA ID

10994154

Incident

Jun 9, 2017

Mileage

1,900 mi

WHEN PRESSING THE RESUME BUTTON THE CAR HAS ACCELERATION WIDE OPEN THROTTLE WELL BEYOND THE SET SPEED OF THE SPEED CONTROL. MOST OF THE TIME THE RESUME DOES NOTHING BUT SET A NEW SPEED, THE CURRENT SPEED.

NHTSA ID

10993066

Incident

Jun 4, 2017

Mileage

1,300 mi

WARNING LIGHTS CAME ON INDICATING AN ISSUE WITH THE REGENERATIVE BRAKING SYSTEM. FURTHER INSPECTION FOUND THE RIGHT REAR FLEXIBLE BRAKE LINE LOOSE WHERE IT ATTACHES TO THE HARD LINE. I TIGHTENED THE FITTING ADDED APPROXIMATELY 6OZ OF BRAKE FLUID TO THE RESERVOIR AND LEAK CHECKED THE SYSTEM UNDER PRESSURE. I WOULD CONSIDER THIS TO BE A SERIOUS QUALITY ASSURANCE FACTORY ESCAPE WHICH COULD HAVE CREATED AN EXTREMELY DANGEROUS SITUATION.

NHTSA ID

10980033

Incident

Apr 16, 2017

Mileage

1,740 mi

LEASED THE CAR ON SUNDAY AND DROVE HOME 10+ MILES. ODOMETER HAD 15 MILES ON IT. LEFT THE CAR IN THE GARAGE FOR TWO DAYS AND ATTEMPTED TO DRIVE IT EARLY WEDNESDAY. (DID NOT DRIVE THE CAR UNTIL WEDNESDAY, AND ONLY ATTEMPTED ONCE. OWNED THE CAR FOR LESS THAN 3 DAYS.) BACKING OUT OF THE GARAGE AND WAS STEERING ONTO THE STREET WHEN THE POWER STEERING WARNING LIGHT CAME ON AND STEERING WAS VERY DIFFICULT AND NOISY - VIBRATING WHILE TURNING THE WHEEL ITSELF. PULLED BACK INTO THE GARAGE AND ALL WARNING LIGHTS CAME ON. SHUT THE CAR OFF AND RETRIED SEVERAL TIMES. WAITED WITH THE CAR IDLING. BATTERY WARNING CAME ON. LET THE CAR SIT AND LOOKED IN THE MANUAL FOR ANSWERS. TRIED BACKING UP AGAIN AND ALL THE WARNING LIGHTS CAME ON AGAIN, AND STEERING WAS AGAIN VERY DIFFICULT. DROVE BACK INTO THE GARAGE. CALLED THE ROADSIDE ASSISTANCE NUMBER AND THE FLATBED TRUCK TOOK THE 2017 KIA NIRO BACK TO THE DEALERSHIP. HOPING TO HAVE OUR LEASE VOIDED AND WILL SEARCH SAFERCAR.GOV FOR A NEW VEHICLE CHOICE. NO FAITH IN THE KIA BRAND NOW.

NHTSA ID

10956626

Incident

Feb 22, 2017

Mileage

30 mi