RoadVitals

2020 Kia Niro PHEV Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Nov 15, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 18, 2020

What this page shows

Our database holds 5 NHTSA owner-reported complaints for the 2020 Kia Niro PHEV. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–5 of 5

Body & structure
Filed Nov 15, 2024

On [XXX], Flakes of paint starting peeling away and flew over the windshield while simply driving along an interstate highway at 65 MPH on a calm, dry and sunny day in CO. (A factory paint application defect of the SWP paint color is a common owner complaint) Issue reported to Kia Customer Service on NOV 15th, 2024 who provided case No.[XXX]

NHTSA ID
11625509
Incident
Jan 15, 2023
Brakes
Filed Sep 22, 2024

The vehicle locks the left wheel when braking. It skids and brakes in one simultaneous action. It doesn't happen often but occasionally if I'm in heavy traffic. I reported this problem to the Kia dealer who found no problem. I really feel that this requires investigation as it could cause an accident. El vehículo bloquea la rueda izquierda al frenar. Patina y frena en una sola acción simultánea. No sucede a menudo, pero de vez en cuando, si hay mucho tráfico. Informé de este problema al concesionario de Kia, que no encontró ningún problema. Realmente creo que es necesario investigarlo, ya que podría provocar un accidente.

NHTSA ID
11615809
Incident
Sep 21, 2024
Powertrain (other)
Filed Nov 2, 2023

The contact owns a 2020 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11553199
Incident
Jul 31, 2023
Steering
Filed Sep 29, 2022

The bearings in the steering wheel is going bad. The car is a 2020 and should not have this issue. They’re claiming it’s not covered under basic warranty since my mileage is 77,637, over the 60,000 mileage. Even with this many mileage, a steering wheel bearing should not go bad this quickly.

NHTSA ID
11487095
Incident
Sep 29, 2022
Powertrain (other)
Filed Oct 18, 2020

WE PURCHASED A NEW 2020 KIA NIRO EX PREMIUM PHEV ON 10/10/2020 AND REGRET IT. LESS THAN A WEEK AND 50 MILES IN WE HAD THE "CHECK ACTIVE AIR FLAP SYSTEM" WARNING. APPARENTLY THIS A KNOWN PROBLEM, HTTPS://WWW.KIANIROFORUM.COM/THREADS/2020-PHEV-CHECK-ACTIVE-AIR-FLAP-SYSTEM.9142/ HOW RIDICULOUS THAT A WELL KNOW AND VERY WIDESPREAD FAULT LIKE THIS IS NOT ADDRESSED BY THE MANUFACTURER BEFORE THE SALE. THE 1-800 PEOPLE WERE WELL AWARE OF THE PROBLEM BUT COULD NOT ANSWER EVEN THE MOST SIMPLE QUESTION. Q - IS THE VEHICLE SAFE TO DRIVE? A - IF YOU FEEL THE VEHICLE IS UNSAFE THEN DON'T DRIVE IT. VERY CAVALIER BUT I SUSPECT THE REP WAS NOT PROVED DETAIL AND SCRIPT. I HAVE ATTEMPTED TO CONTACT KIA DIRECTLY AND ALSO VIA THE BBB. FROM WHAT I SEE THE DEALER IS ALSO A VICTIM. I AM BUILDING MY CASE FOR A LEMON LAW RETURN. HOW SAD A LARGE AND EXCITING PURCHASE GOES WRONG SO QUICKLY AND THAT BASIC SAFETY QUESTIONS CAN'T BE ADDRESSED. *LN CONSUMER STATED VEHICLE WOULD RANDOMLY STOP AUTOMATICALLY AND EMERGENCY BRAKE WOULD ENGAGE ON IT'S OWN. SCAN SHOWED FAULTY BODY CONTROL MODULE WHEN CONSUMER FIRST PURCHASED THE VEHICLE.*JB *TR

NHTSA ID
11365017
Incident
Oct 15, 2020
Mileage
50 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .