2021 Kia Niro Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2021 Kia Niro, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Powertrain (other)330.0%
- Electrical220.0%
- Engine220.0%
- Visibility220.0%
- Driver assistance110.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
This is a hybrid vehicle. It has Dual clutch transmission. Since I have owned it, intermittently the clutch does not disengage completely. This causes the vehicle to try to pull ahead but my foot is on the brake. The vehicle does not stall. Somehow it figures out it can't pull ahead and somehow fully releases. I have brought it to kia at least 3 times. In each case they tell me they cNt get the car to fail and since there are no codes produced they can't fix it. They even held onto the car several days. I asked them to please replace SOMETHING but the say Kia policy will not allow them to do that. So I am stuck with a car that keeps misbehaving. It is embarrassing because problems occur while a passenger is in the car and it seems to them that I am not driving correctly. I don't know what to do.
EV motor and drive train have a clattering noise, much like a playing card attached to a bicycle clattering against the wheel spokes. it speeds up and slows down with the acceleration of the motor.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I received important safety recall letter for NHTSA recall # 23V534. the HCA & or Fuse might need to be replaced . I brought the 2021 Nero to my local Kia dealership, Eagle kia ,Riverhead NY on January 18th. The dealership still has the vehicle & claims that a code came up when they did the diagnostics That requires a part that must be secured to complete the fix for the recall. they claim they are awaiting approval from kia corporate & NHTSA to add to the technical bulletin. But their is no timeframe they have or when this additional part will be available. The dealership has the fuses & Harness for the HCA replacement, but needs this additional part. I asked what the # of this part is or name, but all they would tell me TBT.
Problem has not been remedied. What is my recourse? How long do I have to drive around worried about the car going on fire?
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
EV motor and drive train have a clattering noise, much like a playing card attached to a bicycle clattering against the wheel spokes. it speeds up and slows down with the acceleration of the motor.
I received important safety recall letter for NHTSA recall # 23V534. the HCA & or Fuse might need to be replaced . I brought the 2021 Nero to my local Kia dealership, Eagle kia ,Riverhead NY on January 18th. The dealership still has the vehicle & claims that a code came up when they did the diagnostics That requires a part that must be secured to complete the fix for the recall. they claim they are awaiting approval from kia corporate & NHTSA to add to the technical bulletin. But their is no timeframe they have or when this additional part will be available. The dealership has the fuses & Harness for the HCA replacement, but needs this additional part. I asked what the # of this part is or name, but all they would tell me TBT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
While driving on a major highway, my sunroof suddenly exploded. Luckily the screen was pulled shut otherwise I would have been covered in glass. I was able to drive to the next exit and park the vehicle to then get out and observe the damage. There was a gaping hole in the sunroof. I called a tow who brought me to a Kia dealership. I explained what happened and after inspecting the car the dealership told me it was road debris that caused the issue. I did not see or hear anything hit my car prior to the explosion of the sunroof and I question their findings that it was debris related.
There is a silver strip of "trim" running completely across the dashboard just above the radio controls. It is so reflective that a glare occurs periodically throughout the day when the sun hits it. It's so bad that it blocks the left side mirror with the reflection and can even blind the driver. This needs to be addressed by Kia. Easy solution is to have Kia remove the strips, paint them black, and re-install them.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I was backing out of a tandem parking spot in a private garage and got too close to a pillar, and tried to pull forward into the spot. It felt like the car got snagged on the pillar, but while pulling forward slowly, the gas pedal snapped off and the car accelerated quickly and uncontrollably. I was able to avoid hitting other cars but drove straight into a concrete wall despite immediately braking. I'm relatively uninjured, but if it had happened in a less controlled environment and/or I hadn't reacted as quickly, there could have been serious injuries to myself or others. There was no indication of an issue prior, and the car is currently in storage with my insurance company and will be appraised next week. I have photos of the broken pedal.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .