2011 Kia Optima Hybrid Problems

The contact owns a 2011 Kia Optima Hybrid. The contact stated while driving 50-60 MPH, there was smoke coming out from underneath the hood of the vehicle. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where the engine was cleaned and the spark plugs were replaced; however, the failure recurred while driving. The contact was able to pull into a parking lot and park the vehicle. The vehicle was towed to the residence. The vehicle was then towed to the local dealer and failed to restart. The dealer informed the contact that the vehicle could not be serviced because it was out of warranty. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and to Kia Campaign Number: SC200. The manufacturer was not notified of the failure. The failure mileage was approximately 131,000.

The contact owns a 2011 Kia Optima Hybrid. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the message "Stop Vehicle" was displayed. The contact stated that the vehicle had stalled and shut off on several occasions. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000.

ECU MALFUNCTION CAUSING MISFIRE IN CYLINDER ONE RESULTING IN IGNITION COIL MELTING AND AND CAUSING ELECTRICAL FIRE IN ENGINE BAY WHILE IN MOTION ON LOCAL STREET. VEHICLE IS NOW INOPERABLE.

ENGINE MISFIRE IN CYLINDER # 1. THE ENGINE BEGAN TO SMOKE, CHECK ENGINE (P0301) ILLUMINATED. IGNITION COIL WAS MELTED NOW CAR DOES NOT START. ENGINE FAILURE. THIS HAPPENED ON A SHORT TRIP TO THE STORE LIMPED THE CAR BACK HOME. KIA REFUSES TO RECALL THIS OPTIMA ENGINE BECAUSE ITS A HYBRID ALTHOUGH IT HAS FAILED AND HAS BEEN RECALLED ON MULTIPLE SAME YEAR KIA OPTIMAS DUE TO METAL DEPOSITS IN THE ENGINE FROM FACTORY.

The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Kia Optima Hybrid. The contact stated while driving 50-60 MPH, there was smoke coming out from underneath the hood of the vehicle. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where the engine was cleaned and the spark plugs were replaced; however, the failure recurred while driving. The contact was able to pull into a parking lot and park the vehicle. The vehicle was towed to the residence. The vehicle was then towed to the local dealer and failed to restart. The dealer informed the contact that the vehicle could not be serviced because it was out of warranty. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and to Kia Campaign Number: SC200. The manufacturer was not notified of the failure. The failure mileage was approximately 131,000.

WHILE DRIVING (IN FORWARD MOTION), WITHOUT ANY PRESSURE BEING APPLIED TO EITHER THE BRAKE OR PARKING BRAKE, THE VEHICLE BEGINS TO SLOW ITSELF RAPIDLY LOSING ACCELERATION.; A RUMBLE CAN BE HEARD THERE IS CONSISTENT BEEPING NOISE AND THE VEHICLE BEGINS TO VIBRATE SLIGHTLY. A YELLOW TRIANGLE WITH AN EXCLAMATION POINT AND THE WORDS CHECK BRAKE APPEARS IN THE DRIVERS DISPLAY; ATTEMPTS TO ACCELERATE INCREASES THE RPMS BUT THE VEHICLE CONTINUES TO SLOW RAPIDLY. NOT IDLE AS IF IT WERE NOT IN GEAR, BUT JUST AS IF THE DRIVER WAS BREAKING SUDDENLY. THE ONLY KNOWN METHOD OF CORRECTING THIS IS TO TURN THE VEHICLE OFF AND RESTART IT. HOWEVER, THIS STOPS WORKING AS A SOLUTION AFTER A FEW DAYS AND THE PROBLEM PERSISTS. WHEN THE VEHICLE RESTARTS YOU CAN FEEL THE BRAKE PEDAL RELEASE. THIS HAS OCCURRED RANDOMLY AT LEAST 20 TIMES IN THE PAST BEFORE UNTIL EVENTUALLY IT COULD NOT BE DRIVEN AT ALL. AT SPEEDS RANGING FROM 25 MPH ON NEIGHBORHOOD STREETS TO 70 MPH ON BUSY FREEWAYS. I SINCERELY FEAR THAT IF NOT CORRECTED IT WILL LEAD TO A (POTENTIALLY FATAL) VEHICLE COLLISION. I ALSO TOOK THE VEHICLE TO A NEAR-BY KIA DEALER SERVICE DEPARTMENT IN CA. AFTER MONTHS THE CAR WAS RETURNED AND IT CONTINUED TO HAVE THE SAME ISSUE WITHIN A DAYS. THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE MALFUNCTION AS ALSO. I HAVE VIDEO OF THIS AS WELL. THIS NEEDS TO IMMEDIATELY BE CORRECTED AND THE TECHNICIANS NEED TO KNOW WHAT THE PROBLEM IS AND HOW TO FIX IT RATHER THAN EXPERIMENTING ON OWNERS VEHICLES FOR MONTHS OR WEEKS TO THEN RETURN IT WITHOUT RESOLUTION. WHY SHOULD I OR ANY OTHER KIA OWNER BEAR THE BURDEN OF THESE UNNECESSARY COSTS, INCONVENIENCE, AND EXTREMELY UNSAFE CONDITIONS. KIA NEEDS TO RESPOND I AM SURE OTHERS HAVE EXPERIENCED THIS SAME ISSUE AND SHOULD COME FORWARD IMMEDIATELY FOR THE SAFETY AND WELL BEING OF ALL. *TR

CAR STALLED ALL OF SUDDEN WITH SHUDDER ON ROUTE 7 IN VIRGINIA AND THEN IMMEDIATELY WAS YAKEN INTO PARKING LOT FOR SAFETY REASONS. IN TRYING TO PARK CAR WOULD NOT SHUT OFF. THE CAR WAS ON FOR ABOUT FIFTEEN MINUTES THEN RANDOMLY STOPPED. AFTER ANOTHER TEN MINUTES CAR WOULD NOT START AND THEN RANDOMLY STARTED. CAR WAS ASAP DRIVEN WITH ENGINE SHUDDER BACK TO HOME DRIVIEWAY AND PARKED FOR SAFETY. CAR NOW AGAIN WOULD NIT SHUT DOWN AND KEPT RUNNING. ON BITH TIMES WHILE CAR REFUSED TO SHUT DOWN THE GAUGE SHOWED CEHCK ENGINE EPS LIGHT AND INDICATED THAT CAR NEEDS TK BE PUT IN PARK MODE EVEN THOUGH CAR WAS JN PARK MODE. GEARBOX WOULD NOT SHIFT AND CAR DID NOT RECOGNIZE LOWER GEAR MODES AS IT KEPT SAYING CAR IS NOT IN P. DEALER WAS CONTACTED AND THEY SAID THEY WERE CLOSED DUE TO WEEKEND. WILL NOW NEED TO TOW THE CAR AS IT WILL NOT START SINCE PREVIOUS INABILITY TO SHUTOFF PROBABLY HAS KILLED BATTERY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 KIA OPTIMA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SMITHTOWN KIA (726 MIDDLE COUNTRY RD, ST JAMES, NY 11780, (631) 724-8008) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 KIA OPTIMA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SMITHTOWN KIA (726 MIDDLE COUNTY RD, ST JAMES, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AS THE CONTACT WAS CONCERNED WITH DRIVING A VEHICLE WITH A SAFETY DEFECT. THE CONTACT STATED THAT THE MANUFACTURER OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING (IN FORWARD MOTION), WITHOUT ANY PRESSURE BEING APPLIED TO EITHER THE BRAKE OR PARKING BRAKE, THE VEHICLE BEGINS TO SLOW ITSELF RAPIDLY LOSING ACCELERATION.; A RUMBLE CAN BE HEARD THERE IS CONSISTENT BEEPING NOISE AND THE VEHICLE BEGINS TO VIBRATE SLIGHTLY. A YELLOW TRIANGLE WITH AN EXCLAMATION POINT AND THE WORDS CHECK BRAKE APPEARS IN THE DRIVERS DISPLAY; ATTEMPTS TO ACCELERATE INCREASES THE RPMS BUT THE VEHICLE CONTINUES TO SLOW RAPIDLY. NOT IDLE AS IF IT WERE NOT IN GEAR, BUT JUST AS IF THE DRIVER WAS BREAKING SUDDENLY. THE ONLY KNOWN METHOD OF CORRECTING THIS IS TO TURN THE VEHICLE OFF AND RESTART IT. HOWEVER, THIS STOPS WORKING AS A SOLUTION AFTER A FEW DAYS AND THE PROBLEM PERSISTS. WHEN THE VEHICLE RESTARTS YOU CAN FEEL THE BRAKE PEDAL RELEASE. THIS HAS OCCURRED RANDOMLY AT LEAST 20 TIMES IN THE PAST BEFORE UNTIL EVENTUALLY IT COULD NOT BE DRIVEN AT ALL. AT SPEEDS RANGING FROM 25 MPH ON NEIGHBORHOOD STREETS TO 70 MPH ON BUSY FREEWAYS. I SINCERELY FEAR THAT IF NOT CORRECTED IT WILL LEAD TO A (POTENTIALLY FATAL) VEHICLE COLLISION. I ALSO TOOK THE VEHICLE TO A NEAR-BY KIA DEALER SERVICE DEPARTMENT IN CA. AFTER MONTHS THE CAR WAS RETURNED AND IT CONTINUED TO HAVE THE SAME ISSUE WITHIN A DAYS. THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE MALFUNCTION AS ALSO. I HAVE VIDEO OF THIS AS WELL. THIS NEEDS TO IMMEDIATELY BE CORRECTED AND THE TECHNICIANS NEED TO KNOW WHAT THE PROBLEM IS AND HOW TO FIX IT RATHER THAN EXPERIMENTING ON OWNERS VEHICLES FOR MONTHS OR WEEKS TO THEN RETURN IT WITHOUT RESOLUTION. WHY SHOULD I OR ANY OTHER KIA OWNER BEAR THE BURDEN OF THESE UNNECESSARY COSTS, INCONVENIENCE, AND EXTREMELY UNSAFE CONDITIONS. KIA NEEDS TO RESPOND I AM SURE OTHERS HAVE EXPERIENCED THIS SAME ISSUE AND SHOULD COME FORWARD IMMEDIATELY FOR THE SAFETY AND WELL BEING OF ALL. *TR

TL* THE CONTACT OWNS A 2011 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE HESITATED AND SUDDENLY ACCELERATED. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE FAILURE OCCURRED AT VARIOUS LOW SPEEDS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 21. UPDATED 8/11/14*CN

FRONT DRIVER SEAT FEELS LIKE IT ROTATES/SLIDES UPPER RT CORNER ABOUT 3 INCHES FROM THE SIDE. THEN LOWER LT SIDE ABOUT THE SAME 3 INCHES FROM SIDE. 3 MONTHS FIGHTING KIA FOR WHAT I THINK IS A SAFETY REPAIR. STILL HAS NOT BEEN RESOLVED. I TEST DROVE ANOTHER HYBRID 5K LESS MILES, THAT DID NOT HAVE THE ISSUE. THE SECOND ISSUE IS THERE IS A DEAD ZONE THAT IS RANDOM TO REPRODUCE FOR THE DEALER IS TOUGH. IT OCCURS WHEN STOPPED, HIGHWAY SPEED, ETC. WHERE YOU PRESS THE PETAL AND NOTHING HAPPENS FOR ABOUT 4 SECONDS. THEN YOU HAVE FULL POWER BY THEN IT IS TOO LATE. IF YOU DO NOT KNOW THIS CAN OCCUR IT PLACE YOU IN A TOUGH DRIVING SPOT. *TR

MY VEHICLE DON'T START EVERY TIME I TRIED TO START IT THE ELECTRICAL SIT MOVES BACK AND FORWARD, I HAVE TO TOWED MY CAR TO THE DEALER FOR THE THIRD TIME, I AM GETTING SO FRUSTRATED THAT A NEW CAR HAS TO BE TOWED TO THE DEALER BECAUSE SOMETHING ITS WRONG, NEXT MONTH I WILL BE OUT OF WARRANTY AND THEN WHAT I GOING TO DO? PLEASE SOME ONE NEED TO CHECK THE PROBLEMS WITH THIS NEW VEHICLE ITS A NIGHTMARE FOR THE CITIZENS. I CAN'T BELIEVE I HAVE TO PAY FOR 4 YEARS A CAR THE I CANT EVEN RELIABLE ON, I AM A BUSY MOTHER OF 3 CHILDREN AND THIS PROBLEM IT'S CAUSING ME STRESS AND ANXIETY. I PAY MONTHLY $600.00 DOLLARS FOR A "NEW CAR" SO I DON'T HAVE TO STRUGGLE FOR MECHANICAL PROBLEMS LIKE WITH AN (OLD CAR) BUT INSTEAD THREE TIMES I HAD THE THIS PROBLEM WITH MY 2011 OPTIMA KIA. PLEASE HELP ME AND HELP ME GOD. *TR ## VIN FAILED ##

The contact owns a 2011 Kia Optima Hybrid. The contact stated while the vehicle was parked, after starting the vehicle, the steering wheel became stiff. The “Steering Assist Fault” messages were displayed. The vehicle was taken to an independent mechanic where it was diagnosed that the steering gear had failed. The dealer was contacted for a second opinion, but a diagnostic test was not performed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

THERE'S A CLUNKING IN THE STEERING . FROM WHAT I'VE FOUND ON THE FORUMS THIS IS A COMMON PROBLEM . IT APPEARS TO BE A PLASTIC COUPLER IN THE STEERING MOTOR THAT DETERIORATES CAUSING A METAL ON METAL GRINDING. I NOTICED THIS WHILE TURNING AT AT STREET CORNERS OR CHANGING LANES ON HIGHWAY. NHTSA NUMBER: 10090941. THIS APPARENTLY HAS BEEN REPORTED BEFORE . WANTED TO MAKE SURE MY INFO WAS INCLUDED .

TL* THE CONTACT OWNS A 2011 KIA OPTIMA HYBRID EQUIPPED WITH MICHELIN PRIMACY MXV4 TIRES, SIZE: P215/55R/17 93B (NA). WHILE DRIVING 55 MPH, A LOUD NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT OBSERVED THAT THE FRONT DRIVER'S SIDE TIRE WAS COMPLETELY FLAT. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER LANE TO REMOVE THE TIRE. ROADSIDE ASSISTANCE WAS CALLED AND ASSISTED THE CONTACT WITH REPLACING THE TIRE ON THE FRONT DRIVER SIDE WITH THE SPARE TIRE. DUE TO THE FAILURE OCCURRING IN A CONSTRUCTION ZONE, THE VEHICLE HAD TO BE DRIVEN TO A SAFE ZONE. THE VEHICLE WAS TAKEN TO A FRED BEANS FORD OF MECHANICSBURG DEALER LOCATED ON 6320 CARLISLE PIKE, MECHANICSBURG, PA 17050 WHERE IT WAS DIAGNOSED THAT THE TIRE EXPERIENCED A PREMATURE BLOW OUT. THE DEALER ALSO STATED THAT THE RIM NEEDED TO BE REPLACED. THE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT THE TIRE COULD BE REPLACED; HOWEVER, THE REPLACEMENT OF THE RIM WAS AT THE OWNER'S EXPENSE. THE MANUFACTURER ALSO INSTRUCTED THE CONTACT TO MAIL IN THE DEFECTIVE PARTS ALONG WITH PICTURES, RECEIPTS, AND OTHER SUPPORTING DOCUMENTS. THE VIN WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 7,000.

TL* THE CONTACT OWNS A 2011 KIA OPTIMA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SMITHTOWN KIA (726 MIDDLE COUNTY RD, ST JAMES, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AS THE CONTACT WAS CONCERNED WITH DRIVING A VEHICLE WITH A SAFETY DEFECT. THE CONTACT STATED THAT THE MANUFACTURER OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.