2004 Kia Optima Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Kia Optima, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Interior & seats8127.7%
- Electrical4515.4%
- Body & structure4214.4%
- Airbags268.9%
- Suspension196.5%
- Engine144.8%
- Fuel system103.4%
- Driver assistance82.7%
- Other / unspecified82.7%
- Steering72.4%
- Brakes72.4%
- Seat belts72.4%
- Exterior lighting51.7%
- Transmission51.7%
- Powertrain (other)31.0%
- Heating & air conditioning20.7%
- Tires & wheels20.7%
- Visibility10.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO UNLOCK. THE CONTACT WAS ABLE TO GAIN ACCESS AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DOOR LOCK FAILED. IN ADDITION, THE DOORS WOULD AUTOMATICALLY LOCK ONCE OPENED WITH THE KEY FOB. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 125,000.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
UNABLE TO OPEN PASSENGER DOOR DUE TO DOOR LOCK ACTUATOR STOPPED WORKING. UNSAFE TO DRIVE.
ON SEVERAL OCCASIONS, WHEN MANUALLY UNLOCKING THE POWER DOOR LOCKS, THEY WILL IMMEDIATELY LOCK AGAIN AND WILL GO INTO A LOOP OF UNLOCK-RELOCK, WHETHER USING THE MANUAL DOOR LOCK OR THE POWER LOCK SWITCH (THE RELAY CLICKS BUT NOTHING HAPPENS WHEN USING THE SWITCH). THIS HAPPENS ABOUT 10% OF THE TIME.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Door lock/unlock mechanism has failed. Unable to unlock and open door from outside or inside. This defect causes the door to stay locked and unable to open. This can trap people inside of the car if they are unable to crawl out a window or exit from another door. There are many reports of this on Kia forums and general Google search. There was no warning that this part was wearing out until it became impossible to open the door.
WHILE STATIONARY - DRIVER'S SIDE DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE WITH KEY, MANUAL LOCK OR ELECTRONIC LOCK CONTROLS (STUCK CLOSED). UNABLE TO EVACUATE CAR FROM DRIVER'S SIDE. SAFETY CONCERN - LACK OF EGRESS
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I WAS REPAIRING BRAKELINES, WHILE OBSERVING UNDER CARRIAGE I NOTICED SUSPENSION RUST, FRAME. LOOKED UP RECALLS AND THIS IS ONE. I INCLUDED SCREENSHOT OF PROOG
TL* THE CONTACT OWNED A 2004 KIA OPTIMA. WHILE DRIVING 25 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE FROM THE FRONT. THE PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED STOMACH AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Had some noise coming from the front of the car, had my mechanic look at it, he said we needed a control arm. When he took off the cover to replace the control arm, he found the sub frame had rotten and was cracking. As I looked online, I saw that KIA had a recall for this issue. When I contacted KIA, their response was "as my car is not under warranty, they are not required to repair the car" The car in question has 70, 558 miles on it. We are the 2nd owner.
I WAS REPAIRING BRAKELINES, WHILE OBSERVING UNDER CARRIAGE I NOTICED SUSPENSION RUST, FRAME. LOOKED UP RECALLS AND THIS IS ONE. I INCLUDED SCREENSHOT OF PROOG
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE LOST POWER AND SEVERAL INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE SHUT DOWN AND WAS PUSHED TO THE SIDE OF THE ROAD WITH THE HELP OF THE STATE HIGHWAY PATROL. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING BELT FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 163,000.
MY CAR COMPLETELY TURNS OFF WHILE IM DRIVING IT, MOST OF THE TIME WHEN I USED IT THE FIRST TIME OF THE DAY AND TRY TO USED IT AGAIN IT TURNS OF AND LOOSE POWER, I CAN'T TURN IT ON AGAIN IN THAT MOMENT I NEED TO WAIT AND THEN IT WORKS AGAIN BUT IF HAPPENS REALLY FREQUENTLY AND ITS REALLY DANGEROUS BECAUSE IM ON THE FREEWAY AND CARS ARE BEHIND ME AND I CAN CAUSE AN ACCIDENT OR ANYTHING WORSE. I WENT TO THE DEALERSHIP SO THEY COULD INSPECT MY CAR BUT THEY COULDN'T FIND ANYTHING AT THAT MOMENT. *TR
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
The contact owns a 2004 Kia Optima. The contact stated that after refueling, the vehicle would not start. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 04V180000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 145,000.
I WAS DRIVING ON I-10 WESTBOUND, KATY TX FREEWAY, TRAVELLING ABOUT 65 MILES PER HOUR. THE PASSENGER'S SIDE FRONT TIRE BLEW OUT CAUSING THE CAR TO GO BACK AND FOURTH BETWEEN TWO LANES OF TRAFFIC. IN THE PROCESS, I WAS HITTING THE RUBBER DIVIDERS, DAMAGING THE HOOD OF THE CAR AND THE WINDSHIELD. THE BLOWN TIRE CAUSED DAMAGE TO THE OIL PAN, THE RADIATOR, AND EVENTUALLY THE TRANSMISSION. I GOT THE CAR TO THE EMERGENCY LANE. THE CAR WAS TOWED OFF THE FREEWAY AND EVENTUALLY PICKED UP AND TRANSPORTED TO A CAR REPAIR SHOP. A FEW DAYS LATER, THE INSURANCE ADJUSTER AND THE REPAIR SHOP OWNER BOTH AGREED THE CAR WAS A TOTAL LOSS. I HAD TO BUY A NEW CAR. *TR
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I WAS REPAIRING BRAKELINES, WHILE OBSERVING UNDER CARRIAGE I NOTICED SUSPENSION RUST, FRAME. LOOKED UP RECALLS AND THIS IS ONE. I INCLUDED SCREENSHOT OF PROOG
WHILE DRIVING ON A HIGHWAY WITH CRUISE CONTROL ACTIVE, I WAS UNABLE TO TURN OFF THE CRUISE CONTROL WITH THE STEERING WHEEL CONTROL BUTTONS. THE CANCEL AND SET BUTTONS HAD NO EFFECT WHEN PRESSED. THE CAR REMAINED TRAVELING AT THE SET SPEED. TAPPING ON THE BRAKE PEDAL DID CANCEL THE CRUISE CONTROL.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
ALMOST DIED IN AN ACCIDENT TATE KIA DID NOT ALLOW ME TO LEAVE THE THROUGH MY DOOR. I WAS HIT ONE MY PASSENGER SIDE NOT ALLOWING MY ESCAPE THROUGH THAT SIDE OF THE VEHICLE AND I NEEDED TO CRAWL THROUGH TO THE BACK OF THE VEHICLE TO ESCAPE. MY DRIVERS SIDE DOOR LOCK MALFUNCTIONED BECAUSE OF WEAR ON A COMMONLY KNOW PART. THIS SHOULD NOT BE CONSIDERED NORMAL WEAR AND TEAR CONSIDERING MY 1967 CAMERO STILL HAS FUNCTIONING LOCKS AND 50 YRS OLDER. I SEE NOT REASON AS TO WHY A 11 YR OLD VEHICLE HAS NON FUNCTIONING LOCKING EQUIPMENT AND I HAVE OWNED VARIOUS OTHER CARS WITHOUT A PROBLEM LIKE THIS MALFUNCTION THAT SEEMS ONLY TOO OBVIOUS OF AN AMERICAN SAFETY CONCERN. THIS SEEMS LIKE A MANDATORY RECALL FOR SUCH AN IMPORTANT FUNCTION OF A VEHICLE TO BE ABLE TO EVEN "GET IN" OR "GET OUT" OF THE CAR. SIMPLE CONCEPT! WON'T EVEN BE ABLE TO OPERATE THE VEHICLE IF I CAN'T GET IN IT OR SLEEP IN MY APARTMENT IF I CAN'T GET OUT OF IT. HUH? THE WEB IS FULL OF THESE COMPLAINTS AND NEAR LIFE DISASTERS BECAUSE OF THIS MALFUNCTION. SEEMS LIKE THIS IS A PROBLEM THAT PEOPLE WANT RESOLUTION INCLUDING MYSELF! IF THERE ARE SO MANY PEOPLE AWARE OF THIS PROBLEM ONLINE AND THEY HAVE REGULAR JOBS NO SLATED TO THE TASK OF HIGHWAY SAFETY. HOW IS IT THAT YOUR AGENCY SLATED WITH THE TASK OF THIS IMPORTANT JOB HAS NOT DONE ANYTHING TO FIX THIS PROBLEM. THIS ISSUE HAS NOW SPAN SEVERAL YEARS OF THESE VEHICLES AND VARIOUS MODELS. SEEMS TO ME THAT SOMEONE, REFERRING TO YOUR AGENCY IS NOT DOING THEIR JOB VERY WELL AT ALL AND NEEDS TO WAKE UP CONCERNING THIS ISSUE WITH THE KIA MANUFACTURER TO FIX THIS VERY DANGEROUS PROBLEM. GET TO ITS BOYS AND GIRLS AND GET THIS DONE, BECAUSE FAMILIES DEPEND ON YOU TO DO THE RIGHT THING FOR OUR WELL BEING. SCENARIO: CAR STARTS ON FIRE.......CAN'T OPEN DOOR....DEAD.......A DUH!!!!!!!! MAKE SENSE? YEAH! GOOD! THEY HAVE CREATED A DEATH TRAP. FIX IT!!!!!! *TR
DRIVERS SIDE LOCKING AND NOT RELEASING. NUMEROUS INCIDENTS WHERE THE DRIVERS SIDE DOOR LOCKS AND WILL NOT RELEASE. (USING THE KEY ON THE OUTSIDE OR THE PAD ON THE INSIDE DOOR) I HAVE REPEATEDLY HAD TO CLIMB OUT THE BACK DOOR BECAUSE THE PLASTIC PIECES THAT WERE USED WHEN MAKING THE CAR ARE WORN OUT AND NOT ALLOWING THE LOCK TO UNLOCK. IF THERE WAS AN ACCIDENT I WOULD NOT BE ABLE TO GET OUT ON THE DRIVERS SIDE. I BELIEVE THIS IS A MANUFACTURES DEFECT. I AM HOPING THAT A RECALL OR A SILENT RECALL WILL BE ISSUED FOR THIS SINCE I AM NOT ABLE TO OPEN THE DOOR TO GET THE DOOR PANEL OFF TO FIX IT. *TR
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL* THE CONTACT OWNED A 2004 KIA OPTIMA. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL CLICKING NOISE EMITTED FROM THE VEHICLE. THE POWER STEERING FAILED AND THE WHEELS SHOOK VIOLENTLY. THE BRAKES FAILED TO STOP THE VEHICLE AND IT CRASHED INTO A WALL. THE AIR BAGS DEPLOYED AND AN UNKNOWN SUBSTANCE EMITTED INTO THE CONTACTS EYES. THE CONTACT SUSTAINED BURNS TO THE BODY AND LACERATIONS TO BOTH EYES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 09/23/16*LJ *TR
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE POWER STEERING SEIZED. ALSO, THE SUBFRAME WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT BELIEVED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 09V183000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 91,700.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNED A 2004 KIA OPTIMA. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL CLICKING NOISE EMITTED FROM THE VEHICLE. THE POWER STEERING FAILED AND THE WHEELS SHOOK VIOLENTLY. THE BRAKES FAILED TO STOP THE VEHICLE AND IT CRASHED INTO A WALL. THE AIR BAGS DEPLOYED AND AN UNKNOWN SUBSTANCE EMITTED INTO THE CONTACTS EYES. THE CONTACT SUSTAINED BURNS TO THE BODY AND LACERATIONS TO BOTH EYES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 09/23/16*LJ *TR
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS BEING INSPECTED BY A PRIVATE MECHANIC FOR A BRAKE GRINDING NOISE WHEN HE WAS ADVISED THAT THE PASSENGER REAR CALIPER FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 700 AND THE CURRENT MILEAGE WAS. 32,429.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
MY AIR BAG LIGHT COMES ON THERE'S NO WIRES DISCONNECTED UNDER THE SEAT AND MY SEAT BELTS DO NOT RETRACT WELL ALSO MY DOOR LOCKS ARE GETTING STUCK IN LOCK MODE AND MY ENGINE COMES ON AND THEN GOES OFF.AFTER AWHILE.WHEN IN PARK
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE HEAD RESTS WERE DESIGNED WITH AN INTERIOR BAR COVERED BY FABRIC. OVER A PERIOD OF TIME, THE METAL PROTRUDED AND CAUSED DISCOMFORT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
THIS IS AN ON GOING PROBLEM FROM NEARLY DAY ONE. I TALKED TO THE DEALERSHIP AND THEY SAID THERE IS NO CORRECTION FOR THE PROBLEM AS THIS IS THE WAY THE CAR IS MADE, AND THEY WOULD NOT EVEN TRY TO CORRECT THE PROBLEM, OTHER THAN TO SELL ME OTHER BULBS AT A HIGH PRICE. THE PROBLEM BEING THAT THE HEADLIGHTS ILLUMINATE ABOUT 6" (YUP, INCHES) IN FRONT OF THE CAR ON THE DIM SETTING. IT IS VERY DIFFICULT TO SEE ANYTHING IN FRONT OF ME AT NIGHT UNLESS THERE IS ADDITIONAL ILLUMINATION, IN THE FORM OF OTHER VEHICLES OR STREET LIGHTS, WHICH IS NOT ALWAYS AVAILABLE. I CANNOT DRIVE WITH THE BRIGHT LIGHTS ON BECAUSE OF ONCOMING TRAFFIC. I HAVE HAD THE BULBS CHANGED ON SEVERAL OCCASIONS, BY OTHER THAN THE DEALERSHIP, AND THE PROBLEM STILL EXISTS. *TR
THE FUEL SYSTEM IS GIVING ME PROBLEM AFTER PROBLEM AFTER PROBLEMS I HAVE CHANGED THE FUEL PUMP 3 TIMES IN 12 MONTHS. AND THE HEAD LIGHTS ALSO KEEP GOING OUT. I'VE CHANGED THE LEFT SIDE HEAD LIGHT TWICE AND THE RIGHT SIDE ONCE IN 4-1/2 YEARS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
1) NO EVENTS LEADING TO FAILURE, NO INDICATION OF A PENDING FAILURE. NO LIGHTS CAME ON AND THE CAR WAS RUNNING WELL UNTIL THE DAY OF INCIDENT, FEB 3, 2008. 2) AFTER DRIVING A FEW MILES, THE CAR SUDDENLY WOULD NOT GO FORWARD WHILE IN GEAR. WE WERE ON AN ACCESS ROAD TO AN INTERSTATE. WE HAD TO COAST INTO A PARKING LOT AND INTO A PARKING SPACE WHILE CARS AVOIDED US. 3) THE CAR WAS TOWED TO A MECHANIC, WHO DETERMINED THAT THE FLYWHEEL HAD COME LOOSE, DESTROYING THE CLUTCH. THE CAR ONLY HAD 40,000 MILES AND THE MECHANIC STATED THIS SHOULD NOT OCCUR UNTIL ALMOST 100,000 MILES. COST TO REPAIR WAS $2,000. *TR
I BOUGHT MY CAR IN AUGUST 2004, A 2004 KIA OPTIMA, AND EVERYTHING WAS FINE UNTIL ABOUT APRIL 2006. I WAS DRIVING TO WORK AND I NOTICED WHEN I LEFT MY HOUSE THAT THE CAR SOUNDED A LITTLE FUNNY AND THE CLUTCH WAS GIVING ME PROBLEMS. I WAS STOPPING AT A RED LIGHT AND THE CAR JUST DIED. I HAD THE CAR TOWED TO THE DEALERSHIP AND THE SERVICE DEPARTMENT INSURED ME THAT THE CLUTCH WAS UNDER WARRANTY AND IT WOULD ONLY COST $50 AT THE MOST. THEY GAVE ME A LOANER CAR AND I WENT TO WORK. THE SERVICE MANAGER CALLED ME A COUPLE OF HOURS LATER TO INFORM ME THAT THE CLUTCH WASN'T UNDER WARRANTY AND IT WAS GOING TO COST ME $1500.00 TO FIX MY CAR. THEY FIXED IT AND I PAID. UNFORTUNATELY THAT'S NOT THE END OF THE STORY, A COUPLE OF MONTHS LATER MY CAR BROKE DOWN AGAIN AND I HAD IT TOWED TO THE SAME DEALERSHIP, THEY INSTANTLY GAVE ME A LOANER CAR AND I WENT TO WORK. THEY CALLED ME A FEW HOURS LATER AT WORK TO TELL ME THAT THE CLUTCH WAS BAD AGAIN AND TRIED TO TELL ME IT WAS BECAUSE I WAS RIDING THE CLUTCH. I TOLD THEM THAT THIS WASN'T THE ONLY MANUAL TRANSMISSION I HAD OWNED. I'VE OWNED 4 MANUAL TRANSMISSIONS SOME NEW SOME MUCH OLDER AND I'VE NEVER HAD TO REPLACE A CLUTCH. THEY DID TELL ME THAT I WOULDN'T HAVE TO PAY ANYTHING BECAUSE THE NEW CLUTCH WAS STILL UNDER WARRANTY. ABOUT A WEEK LATER THEY CALLED TO TELL ME THAT THEY HAD INSTALLED THE CLUTCH BUT THEY FOUND THE TRANSMISSION WAS BAD AND NEEDED TO BE REPLACED. I ASKED THEM IF IT WAS POSSIBLE THAT THE TRANSMISSION WAS THE PROBLEM IN THE FIRST PLACE AND CAUSED BOTH CLUTCHES TO GO BAD BUT THEY INSURED ME THAT IT WASN'T POSSIBLE. THEY PAID FOR THE CLUTCH AND THE TRANSMISSION. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I HAVE BEEN TAKING MY CAR TO KIA OF ORANGE PARK IN JACKSONVILLE, FLORIDA FOR THE PAST SEVERAL MONTHS BECAUSE OF ISSUES WITH STALLING AND HESTITATION AT START AND THE CAR HAS STOPPED ON MY WHILE IN GEAR WITH MY FOOT ON THE BRAKE (THREE OR FOUR TIMES). EACH AND EVERY TIME I TAKE IT TO THE DEALERSHIP THEY SEEM TO SAY THE VEHICLE WILL NOT DUPLICATE THE CONCERNS I AM HAVING. I HAVE BEEN AFRAID TO GO A LONG DISTANCE WITH THE CAR BECAUSE OF THESE ISSUES. I RECENTLY SWITCHED TO SOUTHSIDE KIA IN JACKSONVILLE, FLORIDA AND THEY CONVINCED ME THE CAR WAS FIXED AFTER REPLACING SPARKS PLUS, FUEL PUMP, GAS TANK VALVE, AND ON ONE OCASSION THEY FOUND THE TPS SENSOR LOOSE FROM THE PREVIOUS KIA DEALERSHIP DOING A THROTTLE BODY SERVICE. I AM VERY DISSATISFIED WITH KIA RIGHT ABOUT NOW AND HAVE NOT BEEN ABLE TO GET ANY HELP. *TR
WHEEL MISALIGNMENT AND OTHER NOTICEABLE STRESS IN STEERING, OR ACCELERATED ABNORMAL TIRE WEAR. RATTLING NOISE COMING FROM LEFT FRONT END AREA, NOT CV AXLE OR STRUT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
THE FUEL SYSTEM IS GIVING ME PROBLEM AFTER PROBLEM AFTER PROBLEMS I HAVE CHANGED THE FUEL PUMP 3 TIMES IN 12 MONTHS. AND THE HEAD LIGHTS ALSO KEEP GOING OUT. I'VE CHANGED THE LEFT SIDE HEAD LIGHT TWICE AND THE RIGHT SIDE ONCE IN 4-1/2 YEARS. *TR
SUMMER OF 2007 A/C WOULD NOT WORK SPORADICALLY. FEBRUARY 1,2008 I HAD MY PERSONAL MECHANIC COME TO MY HOUSE TO LOOK AT MY CAR TO FIGURE OUT WHY I AM HEARING NOISE COMING FROM UNDER MY HOOD. WITHOUT ANY KNOWLEDGE OF MY A/C PROBLEMS HE ASKED ME IF I HAVE BEEN HAVING PROBLEMS WITH MY A/C BECAUSE HE SEES THE PROBLEM AS BEING MY A/C COMPRESSOR. CALLING AROUND FOR PRICES TO FIX THIS PROBLEM I WAS INFORMED THE KIA FACTORY IS COMPLETELY OUT OF A/C COMPRESSORS. I CALLED MY LOCAL DEALERSHIP AND THEY HAD INFORMED ME THEY HAVE REPLACED A FEW A/C COMPRESSORS RECENTLY. MY CAR IS NOT DRIVABLE DUE TO QUITE A FEW THINGS THAT WILL LOCK UP UNDER MY HOOD IF I CONTINUE DRIVING IT. I CALLED KIA AND WAS TOLD I HAVE TO FIX THE PROBLEM ON MY OWN AND THERE IS NOTHING THEY CAN DO ABOUT IT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I HAVE BEEN REFUSED THE REPAIR ON MY 2004 KIA BY NO LESS THAN 3 DEALERSHIPS ABOUT THE RUSTING FRONT END BECAUSE OF LACK OF RUST PROOFING. IT MADE THE CAR UNDRIVABLE 4 MONTHS AGO AND I HAVE HAD NO SATISFACTION. YOU ARE GOING AFTER TOYOTA WITH BOTH BARRELS YET YOU ARE LEAVING KIA ALONE AND I HAVE HAD NOTHING BUT SERIOUS EXPENSES AND PROBLEMS WITH THIS CAR SINCE IT WAS PURCHASED BRAND NEW IN 2004. I HAVE MADE SEVERAL ATTEMPTS AT CONTACTING YOUR OFFICE WITH NEGATIVE REPLIES. IF I DO NOT HERE FROM THIS AGENCY IN THE NEAR FUTURE CONCERNING MY ISSUES I WILL CONTACT THE MEDIA AND SEEK MY RESTITUTION THROUGH THE SQUEAKY WHEEL GETTING THE GREASE METHOD AND MY ATTEMPTS TO HAVE THE GOVERNMENT ASSIST WILL BE PART OF THAT DISCUSSION. PLEASE PUT HEAT ON KIA TO GET AGGRESSIVE WITH THE RECALL REPAIRS. *TR
PUNCTURED TIRE NEEDED TO BE REPLACED, TIRE WAS REPLACED. THE DAMAGED TIRE HAD EXCESSIVE TREAD WEAR IN RELATION TO THE MILES DRIVEN ON CAR. THE FIGURES SHOWED THE TIRE WAS WEARING 3-1 EXP: UNIROYAL TOURING TRACK, P205/60R15-90H WITH 60,000 MILE TREAD WEAR. 10/32ND TREAD DEPTH NEW. I BOUGHT THIS TIRE ON 03/07/07, AND WAS DAMAGED ON 05/14/07= 70 DAYS OLD. BOUGHT TIRE FROM WAL-MART, BRUNSWICK, GA 31520. TOOK TIRE TO SAME ON 05/14/07. TIRE SHOWED 4/32NDS WORE OFF OF TREAD. THIS = 24,000 MILES OF WEAR AT 6,000 MILE PER 1/32ND OF TREAD. TRAVEL NO MORE THEN 100 MILES PER DAY AT 68 DAYS AND 1 ROUND TRIP OF 1,500 MILES = TOTAL OF8,300 MILES OF TRAVEL ON CAR. AS I SAID 3-1 WEAR OF TREAD.MFG WILL NOT AJUST PRORATED COST OF NEW TIRE NOR WILL WAL-MART. NEW TIRE SHOULD HAVE BEEN REPLACED FREE BUT COAT ME PRORATE OF $49.00. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. UPON ENTERING THE VEHICLE, THE DOORS INDEPENDENTLY LOCKED. IN ADDITION, THE FRONT DRIVER AND REAR PASSENGER SIDE DOORS FAILED TO UNLOCK IN ORDER TO EXIT THE VEHICLE ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW FAILED TO OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .