Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
204
+3 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
26
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
38
Reports on file since Mar 14, 2019
What this page shows
Our database holds 204 NHTSA owner-reported complaints for the 2019 Kia Optima. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 204 · page 1 of 9
Engine
Filed Jul 21, 2026
The contact owns a 2019 Kia Optima. The contact stated that while driving at various speeds on two occasions, the vehicle lost power with the check engine warning light illuminated. The vehicle was driven over to the side of the road and then towed to the dealer twice; however, the failure was not duplicated on the first visit. During the second visit, the vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 146,000.
NHTSA ID
11751894
Incident
May 16, 2026
Mileage
146,000 mi
Fuel system
Filed Jul 18, 2026
Strong smell of gasoline from the rear of the vehicle started around 60,000 miles . Car dealership said it’s normal but I don’t smell other cars like this
Unknown was just driving to go to my husband to work and it came on when I was coming back home and when I went to pick my husband up from work and was stopped at a stop sign the lights came back on
NHTSA ID
11750563
Incident
Apr 20, 2026
Engine
Filed Jul 6, 2026
Oil is needing added on a weekly basis to keep up with how much the engine is burning, Spark Plugs and Coils have been changed excessively, the dealership says we may end up being covered by a recall but the engine needs to completely fail first.
NHTSA ID
11748557
Incident
Sep 18, 2023
Filed Jun 30, 2026
The paint on my car is delaminating. There are bubbles throughout the car and a few huge bubbles have popped and now the bare body is visible. I have called Kia corporate and they have denied my request to repaint the car. They are telling me that the is a three-year warranty on the paint. My car is only seven years old, and the paint should not peeling/bubbling. I have taken my car to a collision center, and they believe it is caused by a defective manufacturer paint. After looking online, it is a nationwide chronic problem with snow white pearl. Kia is totally aware of this and doesn't want to address the problem. I do know there are many lawsuits against Kia for this particular problem. I am seeking help to get this resolved. Pictures attached.
NHTSA ID
11747405
Incident
Jan 1, 2026
Driver assistance
Filed Jun 9, 2026
I was driving down the highway when I kinda noticed speed changed. ABS lights, foreword collision light, and rear end lights, so I turned around went back home. I rarely drive my car and I never had any problems with it. I purshased it brand new.
NHTSA ID
11743068
Incident
Jun 6, 2026
Driver assistanceFuel systemPowertrain (other)
Filed Jun 8, 2026
I am reporting a recurring safety hazard involving my 2019 Kia Optima following a repair for diagnostic code P064A (Fuel Pump Control Module). Despite the dealership attempting to repair the fuel system, the vehicle remains in a 'limp mode' state. While driving, the vehicle began shaking violently and lost significant power, refusing to accelerate above 50 mph. This creates an immediate safety risk, as the vehicle cannot maintain highway speeds or safely merge, increasing the danger of a rear-end collision. The P064A code and subsequent 'limp mode' symptoms persist even after professional service. I am concerned that the existing Kia warranty extensions (such as WTY028 for the low-pressure fuel pump) or current repair procedures are insufficient to resolve this underlying mechanical/electronic failure, leaving the vehicle unpredictable and hazardous to operate in traffic.
NHTSA ID
11742841
Incident
Mar 14, 2026
Engine
Filed Jun 5, 2026
Engine failure, metal leaking into oil which caused engine to fail
NHTSA ID
11742411
Incident
May 29, 2026
Exterior lighting
Filed May 6, 2026
The low beam headlight assembly failed on my 2019 Kia Optima LX with no prior warning, while the high beams and LED daytime running lights continue to function normally, indicating an isolated component failure within the assembly. Notably, the headlight assembly shows no physical damage whatsoever, and both independent licensed repair facilities that inspected the vehicle were unable to identify or repair any specific failed component — both independently concluded that a full assembly replacement is necessary. The fact that no specific component could be identified as the cause, combined with the absence of any physical damage, suggests this may be an internal failure not consistent with typical wear and tear. Prior to complete failure, the low beam would intermittently illuminate and then cut off unexpectedly during normal operation, which was the only symptom present before the headlight stopped functioning entirely. This creates a genuine safety concern as low beams are the primary source of nighttime illumination and cannot be substituted with high beams in normal traffic conditions. The failure occurred suddenly during normal nighttime driving and could not be fixed with bulb or pigtail replacement as both were in good condition. The vehicle and component remain available for inspection upon request.
NHTSA ID
11736183
Incident
Apr 6, 2026
ElectricalEngine
Filed May 1, 2026
Fire reported
Drove roughly an hour from Roseville MI to Temperance MI. Car was fine. No issues on the drive. Gauges were all fine. Got to my friend’s house and took my stuff inside. Came back out immediately and saw dark smoke now coming from the hood. Attempted to open, but couldn't unlatch the hood after it was popped. Saw flames and called 911. Entire car burned down to the back seats. Car seat, Reading glasses and personal items destroyed. Fire fighters put it out and police took report. KIA after review states they dont know why it happened. Also has taken forever and not offered to compensate me in any way shape or form. Received their “findings” a day ago, April 30. Date of fire was Feb 11th 2026.
NHTSA ID
11735174
Incident
Feb 11, 2026
Engine
Filed Apr 9, 2026
Fire reported
The contact owned a 2019 Kia Optima. The contact stated that while her daughter was driving at 60 MPH, she noticed there was smoke emerging from the engine. The driver pulled over safely. but was alerted by a good Samaritan who ran across four lanes of traffic to extinguish the fire with a fire extinguisher to no avail. The fire department was on the scene to eventually extinguish the fire. There were no reported injuries. The vehicle was towed to a towing lot. The local dealer was called, but there was no response. The contact called another local dealer: 4747 S Yale Ave, Tulsa, OK 74135, but there was no answer. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 133,000. The vehicle was deemed a total loss by the insurance company.
NHTSA ID
11730204
Incident
Apr 4, 2026
Mileage
133,000 mi
EngineFuel system
Filed Mar 31, 2026
Even after regular oil changes car requires an additional 4 bottles of oil every 2 weeks. Now the car is jumping and having a misfire.
NHTSA ID
11728158
Incident
Mar 3, 2026
ElectricalEnginePowertrain (other)
Filed Mar 30, 2026
The engine of vehicle repeatedly failed, causing the vehicle to stall while driving, which posed a serious risk to my safety and others on the road. The vehicle had approximately 65,000 miles and was maintained routinely and on schedule. The failure first occurred before November 18, 2025, when I reported stalling issues to Kia authorized service & parts. The vehicle was returned as “fixed” on December 12, 2025, but the engine stalled again during normal operation. The vehicle was returned to Kia authorized service & parts multiple times (December 12, December 18, December 23, January 9, January 12, 2026, and March 4, 2026), with repeated assurances that it had been repaired. Each time, the car continued to stall, including during a test drive at Subaru, demonstrating that the failure persisted despite repeated dealer intervention. The stalling created a significant hazard, as the car could lose power while on public roads, including highways, potentially leading to accidents. There were no consistent warning lights or messages prior to the engine stalling; the first symptom was intermittent loss of power while driving. The failure has been reproduced and observed by multiple service personnel at Kia authorized service & parts and by Subaru during the trade-in test drive. The component(s) causing the failure were inspected by Kia authorized service & parts staff, but no effective repair was made. Documentation of repair orders and dealer inspections is available for review.
NHTSA ID
11727986
Incident
Nov 18, 2025
Filed Mar 18, 2026
Our car paint started peeling out of no where and very bad. I just found out that it is a manufacturing issue with the bonding of the paint.
NHTSA ID
11725400
Incident
Mar 4, 2026
Engine
Filed Mar 17, 2026
The car had a complete engine failure at 92,000 miles. I was the second owner so this was not covered by any warranties. Well serviced and maintained vehicle.
NHTSA ID
11725102
Incident
Jan 10, 2025
EnginePowertrain (other)
Filed Jan 29, 2026
The vehicle experienced a sudden engine failure one day after undergoing a manufacturer emissions/service campaign at an authorized dealership. Prior to service, the vehicle operated normally with no warning lights, knocking, or drivability issues. After the failure, the dealership denied coverage and declined to inspect the engine oil. The vehicle was towed for an independent inspection, which found metal shavings in the engine oil, indicating internal mechanical engine failure. The sudden failure created a safety risk due to unexpected loss of engine function. The issue has been confirmed by an independent service center and the vehicle remains available for inspection. No warning lamps or symptoms were present prior to the failure.
NHTSA ID
11714319
Incident
Jan 18, 2026
Filed Jan 25, 2026
The paint is bubbling and falling off in spots. This is ruining our trade-in value. The dealer says it always happens to white vehicles.
NHTSA ID
11713252
Incident
Jan 13, 2026
Engine
Filed Jan 20, 2026
The contact owns a 2019 Kia Optima. The contact stated that while the vehicle was parked, there was sputtering sound coming from the engine compartment, with the check engine warning light illuminated. The contact stated that while driving at an undisclosed speed, the vehicle was running rough. The vehicle was taken to the independent mechanic where it was diagnosed with a cylinder misfire and burned spark plug, and that there was oil inside the cylinder and on the spark plug. The contact was informed that the parts needed to be replaced. The vehicle was repaired but the failure reoccurred months later. The vehicle was taken back to the same independent mechanic where it was diagnosed with oil consumption, oil intrusion into the firing chamber, and that another spark plug needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000.
NHTSA ID
11712167
Incident
Nov 15, 2025
Mileage
112,000 mi
EngineFuel system
Filed Jan 13, 2026
I purchased this vehicle on [XXX], with approximately 170,150 miles. On [XXX], during a routine oil change at approximately 172,636 miles, it was discovered that the engine had no oil present. Shortly afterward, the oil warning light began flickering intermittently while driving. On November 4, 2025, at approximately 175,495 miles, a certified mechanic again confirmed that there was no oil present in the engine. At no point were there visible external oil leaks, indicating excessive internal oil consumption. This condition creates a serious safety risk, as sudden engine failure while driving could lead to loss of power, stalling, or accidents. Based on my experience and publicly known issues involving Kia engines, this appears to be a systemic defect rather than normal wear. I am requesting that NHTSA document and review this issue as a potential safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11710748
Incident
Oct 7, 2025
Airbags
Filed Jan 3, 2026
Crash reported1 injury reported
Car was affected by emergency theft system locked car down when moving and caused airbags to deploy in which fractured my spine vertebra causing spinal fusion
NHTSA ID
11708483
Incident
Jan 31, 2023
Filed Dec 28, 2025
Paint peeling off hood.
NHTSA ID
11707354
Incident
Dec 27, 2025
EnginePowertrain (other)
Filed Dec 12, 2025
Brought vehicle in for Recall-SC340 Theta II 2.4L GDI ECM S/W Upgrade. After service was performed I took my vehicle back home and noticed that my down shifting was different, jolty and clunky. Prior to the upgrade my vehicle shifted flawlessly. Took my vehicle back in to have them check it out and they told me that they couldn't feel it and that the upgrade wouldn't cause that. Called Kia Corporate and filed a complaint.
NHTSA ID
11704658
Incident
Nov 17, 2025
Engine
Filed Dec 11, 2025
The contact owns a 2019 Kia Optima. The contact stated that the catalytic converter was previously replaced. The contact stated that while driving at 60 MPH, two weeks later, the check engine warning light illuminated, and the vehicle started misfiring. The contact drove to the residence. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced. The mechanic related the failure to an unknown engine recall, and the contact was referred to the dealer for assistance. The vehicle was taken to the nearby dealer, where it was diagnosed with engine damage. The dealer acknowledged the unknown engine recall, but the engine was not replaced. The manufacturer was notified of the failure and informed the contact that the part of the engine that was damaged was not covered. The vehicle was not repaired. The failure mileage was approximately 179,000.
NHTSA ID
11704565
Incident
Oct 11, 2025
Mileage
179,000 mi
Engine
Filed Dec 11, 2025
I purchased a used 2019 Kia Optima from a dealership in January 2025 with 103,000 miles. 11 months later it's burning oil. Every 2 weeks I have to add a quart of oil. I took it to my mechanic and they found cylinder 4 has been burning oil. They also found a technical service bulletin related to engine oil consumption. They recommended replacing long block assembly. They referred me to a Kia dealership. Currently, my vehicle is at a Kia dealership. They performed a "leak down test" and found cylinder 4 has been burning oil and recommend a long block assembly. I have a 3rd party warranty on my car. They are currently reviewing this claim. If they decide to replace the long block assembly, there will be additional uncovered costs that I feel Kia should be responsible for. I have only put 7,000 miles on this car since I bought it 11 months ago. The car currently has 110,500 miles on it. I understand this is a used vehicle but engines should last 200,000+ miles. I'm trying to figure out my rights. By law isn't the dealership responsible for this oil consumption loss and long block assembly replacement?
NHTSA ID
11704472
Incident
Dec 8, 2025
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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