2002 Kia Rio Cinco Problems

REFER TO NHTSA CAMPAIGN NUMBER: 04V179000 IN JANUARY 2007, I TOOK MY VEHICLE (2002 KIA RIO) TO RAY CARTER KIA DEALERSHIP AT 6373 BLANDING BLVD, JACKSONVILLE, FL 32244, BECAUSE THE ENGINE WOULD NOT IDLE AND WOULD SOMETIMES CUT OFF DURING ACCELERATION. THE SERVICE TECH TOLD ME I NEEDED THE 60,000 MILE MAINTENANCE SERVICE WHICH INCLUDED REPLACING THE TIMING BELT, OIL CHANGE, TIRE BALANCE, THROTTLE CLEANING, FUEL ADDITIVE, FRONT AND REAR AXLE OIL, TRANSFER CASE OIL, ETC ETC AND A WHOLE HOST OF OTHER NON-ENGINE RELATED INSPECTIONS. THIS WAS AT A COST OF $759.65. I LEFT THE DEALERSHIP BELIEVING IT WAS FIXED, HOWEVER, THE SAME PROBLEM KEPT RETURNING. TODAY, 21 JULY 2007, I WENT BACK TO RAY CARTER KIA FOR THE SAME PROBLEM AND THEY PERFORMED AN OIL AND FILTER CHANGE, TIRE PRESSURE ADJUSTMENT AND TOPPED OFF FLUIDS AT A COST OF $77.75. THEN THEY TOLD ME I NEEDED A NEW IDLE CONTROL SOLENOID AT A COST OF $573.74. I ASKED THEM ABOUT THE $759 I PAID BACK IN JANUARY TO FIX THE SAME PROBLEM AND ALL THEY SAID WAS IT WAS FOR THE 60,000 MILE CHECKUP. OF NOTE, DURING THIS VISIT, THE SERVICE MANAGER MENTIONED SOMETHING ABOUT A RECALL FOR THE KIA RIO'S FUEL SYSTEM/GASOLINE DELIVERY. WHEN I GOT HOME I LOOKED UP THE RECALL ON THE INTERNET AND FOUND IT ALONG WITH THIS SITE OF COURSE. WHAT DO I NEED TO DO IN ORDER TO GET THE FUEL SYSTEM/GASOLINE DELIVERY SYSTEM REPLACED IAW THE RECALL? I ALSO BELIEVE I AM ENTITLED TO THE MONIES I PAID FOR SERVICES NOT RENDERED. *TR

MY 2002 KIA RIO CINCO'S TIMING-BELT BROKE AND CAUSED SERIOUS DAMAGE TO THE ENGINE RESULTING IN A $2500 FEE TO FIX THE VEHICLE. BECAUSE MY TIMING-BELT WAS NOT CHANGED AT 60000 (WE HAVE 61000 MILES ON THE VEHICLE) THEY WOULD NOT HONOR THEIR WARRANTY. I HAVE DONE RESEARCH ON THESE VEHICLES AND A LOT OF PEOPLE HAVE HAD PROBLEMS WITH THESE VEHICLES. *JB

REFER TO NHTSA CAMPAIGN NUMBER: 04V179000 IN JANUARY 2007, I TOOK MY VEHICLE (2002 KIA RIO) TO RAY CARTER KIA DEALERSHIP AT 6373 BLANDING BLVD, JACKSONVILLE, FL 32244, BECAUSE THE ENGINE WOULD NOT IDLE AND WOULD SOMETIMES CUT OFF DURING ACCELERATION. THE SERVICE TECH TOLD ME I NEEDED THE 60,000 MILE MAINTENANCE SERVICE WHICH INCLUDED REPLACING THE TIMING BELT, OIL CHANGE, TIRE BALANCE, THROTTLE CLEANING, FUEL ADDITIVE, FRONT AND REAR AXLE OIL, TRANSFER CASE OIL, ETC ETC AND A WHOLE HOST OF OTHER NON-ENGINE RELATED INSPECTIONS. THIS WAS AT A COST OF $759.65. I LEFT THE DEALERSHIP BELIEVING IT WAS FIXED, HOWEVER, THE SAME PROBLEM KEPT RETURNING. TODAY, 21 JULY 2007, I WENT BACK TO RAY CARTER KIA FOR THE SAME PROBLEM AND THEY PERFORMED AN OIL AND FILTER CHANGE, TIRE PRESSURE ADJUSTMENT AND TOPPED OFF FLUIDS AT A COST OF $77.75. THEN THEY TOLD ME I NEEDED A NEW IDLE CONTROL SOLENOID AT A COST OF $573.74. I ASKED THEM ABOUT THE $759 I PAID BACK IN JANUARY TO FIX THE SAME PROBLEM AND ALL THEY SAID WAS IT WAS FOR THE 60,000 MILE CHECKUP. OF NOTE, DURING THIS VISIT, THE SERVICE MANAGER MENTIONED SOMETHING ABOUT A RECALL FOR THE KIA RIO'S FUEL SYSTEM/GASOLINE DELIVERY. WHEN I GOT HOME I LOOKED UP THE RECALL ON THE INTERNET AND FOUND IT ALONG WITH THIS SITE OF COURSE. WHAT DO I NEED TO DO IN ORDER TO GET THE FUEL SYSTEM/GASOLINE DELIVERY SYSTEM REPLACED IAW THE RECALL? I ALSO BELIEVE I AM ENTITLED TO THE MONIES I PAID FOR SERVICES NOT RENDERED. *TR

AN ENGINE COMPARTMENT FIRE WAS DISCOVERED BY OTHER EMPLOYEES APPROXIMATELY 10-15 MINUTES AFTER I HAD PARKED THE VEHICLE AT WORK AND HAD ENTERED MY OFFICE. THE WORKERS EXTINGUISHED THE FIRE WITH 8 PORTABLE FIRE EXTINGUISHERS. THE DAMAGE WAS MOST SEVERE NEAR THE FIREWALL ON THE PASSENGER SIDE OF THE VEHICLE. ALL HOSES HAD BURNED AWAY AND PLASTICS WERE MELTED OR BURNED. A RECALL HAD BEEN ISSUED FOR A DEFECTIVE GASOLINE DISTRIBUTOR PART THAT COULD RESULT IN ENGINE COMPARTMENT FIRE. THE RECALL WORK WAS PERFORMED IN JULY, 2005 ACCORDING TO KIA OF CLARKSVILLE SERVICE DEPARTMENT. KIA OF CLARKSVILLE IS LOCATED IN CLARKSVILLE, IN. *NM

ELECTRICAL LINE FROM REAR OF BRAKE SWITCH IS SHORT IN LENGTH AND UNSECURED RESULTING IN WIRE DAMAGE THAT SHORTS ELECTRICAL FUSE TO SWITCH. RESULTS IN BRAKE LIGHT FAILURE AND POSSIBLE REAR END COLLISION DUE TO NO BRAKE LIGHTS. NEW SWITCH FROM FACTORY WAS INSTALLED BY KIA DEALERSHIP- BUT PROBLEM PERSISTS. THE VEHICLE IS A 2002 KIA RIO CINCO. I'M WORRIED FOR MY FAMILY'S AND OTHERS SAFETY. THIS IS A DESIGN DEFECT, THAT I FEEL THE CONSUMER SHOULD NOT HAVE TO BEAR THE EXPENSE. *TR

APPROXIMATELY 1.5 YEARS AGO I WAS HAVING A PROBLEM WITH THE CAR HESITATING ON THE HIGHWAY AND THE CHECK ENGINE LIGHT COMING ON. I BROUGHT MY CAR TO THE KIA DEALERSHIP (HAMILTON, ON) FOR DIAGNOSIS AND THEY DIAGNOSED THE PROBLEM AS BEING THE MASS AIRFLOW SENSOR. I HAD THEM REPLACE THE SENSOR (250$CAD) AND DO A 300$ TUNE UP ON THE CAR. TWO DAYS LATER THE CHECK ENGINE LIGHT CAME BACK ON AND I BROUGHT IN BACK TO THE DEALER. BY THE TIME I HAD THE CAR AT THE DEALER THE LIGHT HAD GONE OFF AND THEY SAID TO BRING IT BACK WHEN IT WAS ON. FINALLY AFTER A NUMBER OF VISITS THEY DETERMINED THAT THE ECM NEEDED A FLASH. THEY FLASHED THE ECM AND THE CAR SEEMED FINE. APPROX 3 WEEKS AGO THE CAR STARTED HESITATING AGAIN AND I BROUGHT IT BACK TO THE DEALER. THEY FOUND A BULLETIN FROM KIA THAT STATED A PROBLEM WITH CERTAIN KIA'S (WHICH MINE FELL UNDER) WHERE THE ECM WOULD INCORRECTLY INTERPRET RESULTS FROM THE MASS AIRFLOW SENSOR AND TURN ON THE CHECK ENGINE LIGHT. THEY DIAGNOSED THE PROBLEM AS BEING THE ECM AND REPLACED IT, BUT THE PROBLEM REMAINED. THEY FINALLY FOUND THAT THE PROBLEM WAS THE REAR CATALYTIC CONVERTER. THE PROBLEM IS THAT THE INCORRECT READING FROM THE ECM WOULD HAVE MADE THE CAR SEND UNSPENT FUEL THROUGH THE SYSTEM AND INTO THE CATALYTIC CONVERTER THEREBY CAUSING THE CATALYTIC CONVERTER TO FAIL.

TL*THE CONTACT OWNS A 2002 KIA RIO CINCO. ON JULY 14, 2004, WHILE DRIVING 35 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. SHE SUSTAINED PERMANENT INJURIES TO HER OCCIPITAL NEURALGIA FROM SNAPPING HER HEAD FORWARD. A SPEC SCAN SHOWED THAT SHE RECEIVED SOME BRAIN DAMAGE, LOWER BACK HERNIATION, A TEAR IN THE ROTATOR CUP, PAIN IN HER RIGHT LEG, AND NEUTRAL HERNIA IN HER CHEST WHERE THE SEAT BELT RETRACTED. THE VEHICLE SUSTAINED FRONT END DAMAGE TO THE RADIATOR, THE COMPRESSOR, THE HOOD, AND THE FRONT AXLE. A POLICE REPORT WAS FILED. THE PURCHASE DATE AND THE CURRENT MILEAGE WERE UNKNOWN. UPDATED 09/24/07.8JB

FAXED FOIA REQUEST A COPY OF THE ENTIRE FILE FROM THE NHTSA INVESTIGATION INTO THE ALLEGED DEFECT RE THE AIR BAG SYSTEM OF THE 2002 KIA RIO, ATTY REPRESENT DRIVER OF A 2002 KIA RIO INJURIED WHEN HER AIR BAGS DID NOT DEPLOY.***NO ANSWER REQUIRED***. *MR

ELECTRICAL LINE FROM REAR OF BRAKE SWITCH IS SHORT IN LENGTH AND UNSECURED RESULTING IN WIRE DAMAGE THAT SHORTS ELECTRICAL FUSE TO SWITCH. RESULTS IN BRAKE LIGHT FAILURE AND POSSIBLE REAR END COLLISION DUE TO NO BRAKE LIGHTS. NEW SWITCH FROM FACTORY WAS INSTALLED BY KIA DEALERSHIP- BUT PROBLEM PERSISTS. THE VEHICLE IS A 2002 KIA RIO CINCO. I'M WORRIED FOR MY FAMILY'S AND OTHERS SAFETY. THIS IS A DESIGN DEFECT, THAT I FEEL THE CONSUMER SHOULD NOT HAVE TO BEAR THE EXPENSE. *TR

AFTER HAVING THE BRAKES SERVICED I HEARD A PING NOISE WHEN I WOULD MAKE A RIGHT TURN. AS I KEPT DRIVING THE VEHICLE AND THE NOISE WENT AWAY FOR ABOUT A WEEK. WHEN THE NOISE RETURNED IT WAS MUCH WORSE AND WHEN I WOULD COME TO A STOP I COULD FEEL SOMETHING HITTING TOGETHER COULD FEEL IT TOO. WHEN I TOOK THE TIRE OFF TO CHECK, THE PIN THAT HOLDS THE BRAKE SHOE ON WAS OUT ABOUT HALF WAY AND BENT. I REPLACED THE PIN AND THE SAME THING HAPPENED A WEEK LATER. THE MANUFACTURER CANNOT TELL ME ANY OTHER WAY TO FIX THE PROBLEM UNLESS I PAY TO GET IT FIXED. AND THEIR ADVICE WAS TO JUST REPLACE THE ENTIRE BRAKE SHOE.*AK

THE VEHICLE'S CLUTCH HAS BEEN REPLACED THREE TIMES IN TWO YEARS. *NM THE TRANSMISSION DID NOT RESPOND TO THE ACCELERATION. THE AXLE SEALS WERE LEAKING. *SC *JB

PURCHASED A 2002 KIA RIO CINCO ON NOVEMBER 30, 2004. AFTER THREE WEEKS IT BEGAN TO EXPERIENCE A LOSS OF ACCELERATION WHILE DRIVING THE VEHICLE. MAROONE KIA PELPACED A NUMBER OF THE BRAKE COMPONENTS ADFTER DECIDING THAT THE BRAKES WERE LOCKING UP. THE DAY AFTER GETTING IT BACK THE SAME THING HAPPENED AGAIN. THIS TIME THEY SAY THAT IT MUST BE THE TRANSMISSION, BUT SINCE IT IDS INTERMITTEN THEY CANNOT FIX IT. THEIR ADVICE WAS TO DRIVE IT UNTIL IT "TEARS UP" AND THEN THEY CAN FIX IT. MY DAUGHTER-IN-LAW USES THE VEHICLE TO TRANSPORT HER 3 MONTH OLD CHILD AND TO GET TO WORK. THE VEHICLE ABRUPTLY SLOWING FROM HIGHWAY SPEEDS TO 25 MILES AN HOUR, AND NOT BEING ABLE TO MOVE FORWARD AFTER STOPPING IS A SAFETY HAZARD. *AK

DT*: THE CONTACT STATED WHILE DRIVING THERE IS A LOUD NOISE. WHILE STOPPING, THE NOISE GETS LOUDER. THE VEHICLE WAS TAKEN TO A DEALERSHIP FOR INSPECTION. AND THEY DETERMINED THE BOLTS THAT CONNECT THE PIPES TO THE HEAT SHIELD AND THE EXHAUST SYSTEM BURNED OFF. ALSO, THE LUGS: NUTS HAVE BEEN CHANGED FIVE TIMES BECAUSE THEY WERE CORRODED. *AK

WHILE DRIVING CONSUMER SMELLED A ROTTEN EGG ODOR COMING THROUGH THE VENTS. THE CONSUMER INDICATED THAT THE SMELL WAS HYDROGEN SULFIDE (KIA RECALL SC034). *BF THE VEHICLE ALSO EXHIBITED DRIVER'S SEAT PROBLEMS , ENGINE PROBLEMS, THE ALLOY WHEELS RUSTED AND THE FRONT AND REAR BRAKES PROBLEMS. *NM

THE VEHICLE'S CLUTCH HAS BEEN REPLACED THREE TIMES IN TWO YEARS. *NM THE TRANSMISSION DID NOT RESPOND TO THE ACCELERATION. THE AXLE SEALS WERE LEAKING. *SC *JB

TL* THE CONTACT OWNS A 2002 KIA RIO CINCO. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BEGAN TO VIBRATE EXCESSIVELY AND PULSATION OCCURRED WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS WHERE THE FRONT PASSENGER AND DRIVER SIDE WHEEL HUB BEARINGS WERE REPLACED EACH TIME. IN ADDITION, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE REPLACEMENT OF THE FRONT PASSENGER AND DRIVER SIDE WHEEL HUB BEARINGS. THE MANUFACTURER WAS NOTIFIED OF THE CONSTANT PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

WHILE DRIVING CONSUMER SMELLED A ROTTEN EGG ODOR COMING THROUGH THE VENTS. THE CONSUMER INDICATED THAT THE SMELL WAS HYDROGEN SULFIDE (KIA RECALL SC034). *BF THE VEHICLE ALSO EXHIBITED DRIVER'S SEAT PROBLEMS , ENGINE PROBLEMS, THE ALLOY WHEELS RUSTED AND THE FRONT AND REAR BRAKES PROBLEMS. *NM