2013 Kia Rio Steering Problems

Case numberODI11697241

NHTSA ID

11715067

Incident

Jul 22, 2025

Vehicle showed all defect warnings as described in recall #23v652 .To include loss of all hydraulic components. Your reference Claim # [XXX]. I would like to know the status of this claim as the dealer still has my vehicle and now claims needs chassis repair , even though they earlier did an undercoat of vehicle in July per another recall. The dealer now estimates the repairs at over $5800 . Since they have had vehicle over 6 months and all my quote s to repair and held because of further defects, I wonder if this is a scam to defraud people thru your recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11711183

Incident

Jul 22, 2025

BOUGHT CAR USED IN NOVEMBER OF 2020 FROM A USED CAR LOT MADE NOTE OF AIRBAG LIGHT ON AND NO HORN THEY SAID THEY WILL SCAN IT AND THEY DID SAID IT WAS THE CLOCK SPRING AND THEY WERE GONNA ORDER ONE. NEVER GOT IT ABOUT A MONTH LATER CALLED LOCAL KIA DEALERSHIP THEY SAID MY CAR DOES NOT HAVE A RECALL FOR AIRBAGS AND DID NOT FIX IT WHEN I HAD THEM LOOK AT IT. VERY SERIOUS ISSUE AND CAN BE DEADLY AS I HAVE NO HORN OR AIRBAG TO PROTECT ME IF I GET INTO AN ACCIDENT.

NHTSA ID

11396175

Incident

Nov 6, 2020

Mileage

162,236 mi

THE CLOCK SPRING LIGHT CAME ON THE CAR IS NOW HAVING ISSUES WITH THE STEERING. I WAS TOLD BY KIA DEALERSHIP THAT THIS IS A KNOWN PROBLEM FOR MY CAR AND THAT IT NEEDS TO BE REPLACED DUE TO SAFETY OF DRIVING SINCE IT EFFECTS THE AIRBAG. IF IT GET STOPPED I CAN GET A TICKET FOR THE LIGHT BEING ON. *TR

NHTSA ID

11331106

Incident

Jun 20, 2020

Mileage

11 mi

WHILE DRIVING ON THE HIGHWAY THE ELECTRONICALLY CONTROLLED POWER STEERING QUIT WORKING MAKING IT VERY HARD TO STEER THE CAR AND COULD HAVE CAUSED A SERIOUS ACCIDENT.

NHTSA ID

11142881

Incident

Oct 23, 2018

Mileage

42,500 mi

TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER (DCH KIA IN TEMECULA, CALIFORNIA) WHERE IT WAS DIAGNOSED THAT THE COIL IN THE STEERING WHEEL NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.

NHTSA ID

10993295

Incident

May 25, 2017

Mileage

85,000 mi

MY POWER STEERING IS CUTTING IN AND OUT INTERMITTENTLY. THIS IS ACCOMPANIED BY A NUMBER OF INDICATOR LIGHTS TURNING ON. THE DEALERSHIP IS NOT TREATING MY ISSUE WITH ANY URGENCY, AND IS CONTENT TO HAVE ME CONTINUE DRIVING MY VEHICLE FOR 6 DAYS WHILE THE POWER STEERING HAS BEEN CUTTING IN AND OUT. I WANT TO FILE A FORMAL RECORD OF THIS ISSUE IN CASE IT CAUSES A SEVERE ACCIDENT. *JS

NHTSA ID

10669377

Incident

Dec 31, 2014

Mileage

24,800 mi

REQUESTING THAT NHTSA PLEASE AMPLIFY AND INVESTIGATE. STEERING WHEEL ON MY KIA RIO 2010 CAR STARTED SQUEAKING WHEN THE STEERING WHEEL IS TURNED EITHER LEFT OR RIGHT. POWER STEERING FLUID IS NORMAL AND THE CAR HAS NOT BEEN IN AN ACCIDENT. THERE MAY BE A CONNECTION IN REGARDS TO THE "CURRENT" RECALL IN REGARDS TO "AN IMPROPER APPLICATION OF THREAD-LOCKING ADHESIVE" THAT THE KIA SOULS HAVE. THERE IS "NUMEROUS" POSTINGS ON WEB SITES OF OWNERS COMPLAINING ABOUT THE SAME STEERING WHEEL SOUND ISSUE. THE STEERING WHEEL SOUND, IS NOT NORMAL AND IT IS WAY TOO MUCH OF A COINCIDENCE TO IGNORE. PLEASE PURSUE "DUE DILIGENCE" IN REGARDS TO THIS. THANK YOU. *TR

NHTSA ID

10622159

Incident

Jul 1, 2014

TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE CONTACT INDICATED THAT THE SENSOR LIGHTS FOR THE ELECTRONIC POWER STEERING, ELECTRONIC STABILITY CONTROL AND THE ANTI-LOCK BRAKING SYSTEM WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE POWER STEERING ASSEMBLY WAS REPLACED BUT THE DEFECT WAS NOT REMEDIED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 9,215.

NHTSA ID

10560124

Incident

Sep 12, 2013

Mileage

9,215 mi

TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT END FAILED AND CAUSED THE VEHICLE TO ABRUPTLY VEER TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRONT END ALIGNMENT NEEDED TO BE REPAIRED. THE CONTACT HAD EXPERIENCED THE EXACT SAME FAILURE THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100.

NHTSA ID

10556245

Incident

Jul 5, 2013

Mileage

100 mi