2018 Kia Rio Problems

The Components that have malfunctioned are the airbags, exaust system, electrical systems, sensors, gaskets, and a few other things. We had 5 failed clockspring repairs. The first (3?) under warranty, we paid for another when they said it was our fault, then that mechanic said that it needed to go back to a dealership because it was defective. I advocated for months for it to be evaluated. No one at kia helped me despite this being a repeat warranty issue. I finally found a shop that would waive a diagnostic and he confirmed the issues atleast with the airbags- however in order to fully diagnose the engine they also needed to replace parts in order to perform an oil consumption test. While the represenative did approve the repairs for the airbag, they have not given the dealership an answear about ANYTHING engine related- we need an answear if we should be waiting or having it towed out of there. They have had it for a month. We repeatedly try to get ahold of them but they ignore when we call or email them. The represenative also made sexist comments about "being a woman" and its clear our safety concerns are not being handled serioursly. Just like with the inside, we get codes for certian parts but not all the other parts that go bad. You can not just hook it up to a computer and see what is wrong because of all the issues with the sensors (all reported under warranty and never fixed). The car goes through over 30 quarts of oil in between changes, and we belive that the tempterature sensors do not actually work because there is an EXCESSIVE amount of heat that comes off the engine. The clockspring turned into steering colums, a seat, electrical. Otherwise we can not drive the car anyways and would be happy to hand it over to be dismantled and inspected if the NHSTA would be willing to do that- the car is INCREDIBLY defective. I am INCREDIBLY scared if I have to drive off with this thing. Its an absolute safety hazzard weather or not the computer is flagging it.

Vehicle has excessive oil consumption defect acknowledged in Kia TSB ENG222. Repeated catalytic converter failures indicate potential overheating risk similar to 2019 Gamma engine recall for fire hazard. Engine burning oil creates risk of critically low oil levels leading to engine failure/stalling while driving. Multiple emission system failures (oil consumption, catalytic converter) suggest unsafe vehicle condition. Vehicle failed Kia’s own oil consumption tests in December 2023 and March 2024. Kia dealership recommended engine replacement per TSB ENG222 in March 2024. Kia denied coverage citing “second owner, out of warranty” despite defect clearly existing at time of purchase and being acknowledged in their TSB. Vehicle now showing catalytic converter failure code again (14-month-old converter failing). Kia refuses to remedy despite documented defect.

The Components that have malfunctioned are the airbags, exaust system, electrical systems, sensors, gaskets, and a few other things. We had 5 failed clockspring repairs. The first (3?) under warranty, we paid for another when they said it was our fault, then that mechanic said that it needed to go back to a dealership because it was defective. I advocated for months for it to be evaluated. No one at kia helped me despite this being a repeat warranty issue. I finally found a shop that would waive a diagnostic and he confirmed the issues atleast with the airbags- however in order to fully diagnose the engine they also needed to replace parts in order to perform an oil consumption test. While the represenative did approve the repairs for the airbag, they have not given the dealership an answear about ANYTHING engine related- we need an answear if we should be waiting or having it towed out of there. They have had it for a month. We repeatedly try to get ahold of them but they ignore when we call or email them. The represenative also made sexist comments about "being a woman" and its clear our safety concerns are not being handled serioursly. Just like with the inside, we get codes for certian parts but not all the other parts that go bad. You can not just hook it up to a computer and see what is wrong because of all the issues with the sensors (all reported under warranty and never fixed). The car goes through over 30 quarts of oil in between changes, and we belive that the tempterature sensors do not actually work because there is an EXCESSIVE amount of heat that comes off the engine. The clockspring turned into steering colums, a seat, electrical. Otherwise we can not drive the car anyways and would be happy to hand it over to be dismantled and inspected if the NHSTA would be willing to do that- the car is INCREDIBLY defective. I am INCREDIBLY scared if I have to drive off with this thing. Its an absolute safety hazzard weather or not the computer is flagging it.

Took my car in as the airbag light on the dashboard kept turning on and off— with or without a passenger in the seat. The dealership ran a diagnostic inspection and turns out that the passenger side OCS Mat and ECU are faulty and need to be replaced (DTC codes B176700 and B17672F). I have not been in a crash and there are no obvious signs of damage to the seat that might have caused this. There’s no active recall for this but it does seem that one other person has reported issues with the passenger airbag system and I know other Kia models have had recalls in the past. The car had about 90,000 miles on it when this issue started and it’s up to date on all maintenance but I was quoted over $3000 to fix this which is essentially the value of my car now, totaling the vehicle even though it has no other issues. This is a major safety issue, when you buy a car you expect that the airbags and corresponding electrical equipment last you for the life of the car or until there is an accident.

The Components that have malfunctioned are the airbags, exaust system, electrical systems, sensors, gaskets, and a few other things. We had 5 failed clockspring repairs. The first (3?) under warranty, we paid for another when they said it was our fault, then that mechanic said that it needed to go back to a dealership because it was defective. I advocated for months for it to be evaluated. No one at kia helped me despite this being a repeat warranty issue. I finally found a shop that would waive a diagnostic and he confirmed the issues atleast with the airbags- however in order to fully diagnose the engine they also needed to replace parts in order to perform an oil consumption test. While the represenative did approve the repairs for the airbag, they have not given the dealership an answear about ANYTHING engine related- we need an answear if we should be waiting or having it towed out of there. They have had it for a month. We repeatedly try to get ahold of them but they ignore when we call or email them. The represenative also made sexist comments about "being a woman" and its clear our safety concerns are not being handled serioursly. Just like with the inside, we get codes for certian parts but not all the other parts that go bad. You can not just hook it up to a computer and see what is wrong because of all the issues with the sensors (all reported under warranty and never fixed). The car goes through over 30 quarts of oil in between changes, and we belive that the tempterature sensors do not actually work because there is an EXCESSIVE amount of heat that comes off the engine. The clockspring turned into steering colums, a seat, electrical. Otherwise we can not drive the car anyways and would be happy to hand it over to be dismantled and inspected if the NHSTA would be willing to do that- the car is INCREDIBLY defective. I am INCREDIBLY scared if I have to drive off with this thing. Its an absolute safety hazzard weather or not the computer is flagging it.

Took my car in as the airbag light on the dashboard kept turning on and off— with or without a passenger in the seat. The dealership ran a diagnostic inspection and turns out that the passenger side OCS Mat and ECU are faulty and need to be replaced (DTC codes B176700 and B17672F). I have not been in a crash and there are no obvious signs of damage to the seat that might have caused this. There’s no active recall for this but it does seem that one other person has reported issues with the passenger airbag system and I know other Kia models have had recalls in the past. The car had about 90,000 miles on it when this issue started and it’s up to date on all maintenance but I was quoted over $3000 to fix this which is essentially the value of my car now, totaling the vehicle even though it has no other issues. This is a major safety issue, when you buy a car you expect that the airbags and corresponding electrical equipment last you for the life of the car or until there is an accident.

My car is a 2018 Kia Rio that has a clean history and has never been in an accident. Recently my airbag light came on and I had a diagnostic run that showed a B1448 code indicating an OCS mat defect in the passenger seat. The 2015-2018 Kia Sedona models also had the same problem and were issued safety recalls. Due to this previous history I believe there could be a safety recall needed for the Kia Rio models as well.

The contact owns a 2018 Kia Rio. The contact received notification of NHTSA Campaign Number: 21V622000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My 2018 Kia Rio actually lit up on fire as I was driving down the highway on way to work. As I drove down the highway, I noticed that I had trouble using the brakes. It seemed as if they were working one second and then not working the next. At that time, I noticed fire coming from underneath the car and I was able to get the vehicle to the side of the road. As I was exiting the vehicle, the flames were coming up on either side of the driver and passenger doors. Within the next couple minutes the car exploded. Fire rescue put out the fire and the interstate was closed to all traffic. Since the incident, my family and I have done research and found several incidents with very similar stories with regard to what happened to the vehicle. I believe it is well documented that there is a problem with certain Kia models that involves some kind of deficiency in the brake line that can cause the puncture/severing of fuel line. The end result can include "loss of braking ability" and "potential fire hazard". Reading these other incident reports from other families was exactly the way the vehicle reacted in my own incident. I could've lost my life in this incident and I wholeheartedly believe that liability lays with the manufacturer. My vehicle was very well maintained. Regular maintenance included inspections, tires, oil changes and more. There is NO reason why this should've occurred. I have tried to contact the Kia dealership where I purchased the car, the service manager, and other Kia dealerships in the area (Mufreesboro, TN) and have been told there is absolutely nothing I can do and I find that unacceptable. Understand that there are witnesses, photos, new coverage photos etc. I sincerely hope to get a response on how to pursue damages and to ensure this doesn't happen to anyone else.

On 10/02/2021 - Was at a stop, put car in drive press the peddle car accelerated at high speed, miss another car and hit tree. Accident cause by acceleration issue with KIA Rio. Need advice on how to get KIA to replace total vehicle. Auto Insurance is just calling it a accident.

Excessive oil consumption 1 quart every 1000 miles. The brake light socket overheats causing fast bulb burn outs.

ON TWO OCCASIONS MY VEHICLE (IN MOTION) HAS GOTTEN SMOKE, I SMELLED BURNT, AND IT WAS ELECTRIC SHOCK WHEN I TOUCHED THE BOARD, I HAVE ALREADY REPORTED IT TO THE AGENCY THAT CORRESPONDS TO ME, HOWEVER THEY HAVE NOT SOLVED MY PROBLEM, I AM AFRAID THAT IT COULD BURN MY VEHICLE, MY PHONE NUMBER IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Paint is peeling

OUR 2018 KIA RIO WAS BOUGHT NEW. I WAS TRAINING MY WIFE TO PARALLEL PARK WHEN IT HAD ONLY 100 MILES ON IT. AS SHE KEPT REPEATING THE PROCEDURE OF PARALLEL PARKING, THE STEERING WHEEL LOCKED UP AND WOULD NOT ALLOW MOVEMENT UNTIL THE ELECTRICAL CONTROL COOLED DOWN. WE THEN TOOK THE CAR TO THE DEALER, BOB UTTER IN SHERMAN, TEXAS WHERE WE HAD PURCHASED THE CAR TO HAVE THEM DETERMINE THE PROBLEM AND FIX IT. THEY DID NOTHING TO ADDRESS THE PROBLEM AND TOLD US THAT THERE WAS NOTHING WRONG WITH THE CAR! TERRIBLE DEALERSHIP! SO NOW, AFTER THE CAR IS NEARLY THREE YEARS OLD AND WITH LESS THAN 300 MILES OF USE, WE ARE HALF-WAY AFRAID TO USE THE CAR AND KEEP IT IN OUR GARAGE ONLY TO USE IT TO GO CHECK ON OUR MAIL. IT STILL HAS ITS ORIGINAL HALF-TANK OF GAS IN IT AND HAS NOT YET HAD AN OLD CHANGE. PLEASE ADVISE.

On 10/02/2021 - Was at a stop, put car in drive press the peddle car accelerated at high speed, miss another car and hit tree. Accident cause by acceleration issue with KIA Rio. Need advice on how to get KIA to replace total vehicle. Auto Insurance is just calling it a accident.

My 2018 Kia Rio actually lit up on fire as I was driving down the highway on way to work. As I drove down the highway, I noticed that I had trouble using the brakes. It seemed as if they were working one second and then not working the next. At that time, I noticed fire coming from underneath the car and I was able to get the vehicle to the side of the road. As I was exiting the vehicle, the flames were coming up on either side of the driver and passenger doors. Within the next couple minutes the car exploded. Fire rescue put out the fire and the interstate was closed to all traffic. Since the incident, my family and I have done research and found several incidents with very similar stories with regard to what happened to the vehicle. I believe it is well documented that there is a problem with certain Kia models that involves some kind of deficiency in the brake line that can cause the puncture/severing of fuel line. The end result can include "loss of braking ability" and "potential fire hazard". Reading these other incident reports from other families was exactly the way the vehicle reacted in my own incident. I could've lost my life in this incident and I wholeheartedly believe that liability lays with the manufacturer. My vehicle was very well maintained. Regular maintenance included inspections, tires, oil changes and more. There is NO reason why this should've occurred. I have tried to contact the Kia dealership where I purchased the car, the service manager, and other Kia dealerships in the area (Mufreesboro, TN) and have been told there is absolutely nothing I can do and I find that unacceptable. Understand that there are witnesses, photos, new coverage photos etc. I sincerely hope to get a response on how to pursue damages and to ensure this doesn't happen to anyone else.