2002 Kia Sedona EX Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Kia Sedona EX, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical1216.7%
- Interior & seats811.1%
- Airbags79.7%
- Engine68.3%
- Brakes68.3%
- Body & structure56.9%
- Seat belts56.9%
- Steering45.6%
- Fuel system45.6%
- Driver assistance34.2%
- Heating & air conditioning22.8%
- Exterior lighting22.8%
- Powertrain (other)22.8%
- Suspension22.8%
- Tires & wheels22.8%
- Transmission11.4%
- Visibility11.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 KIA SEDONA EX. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT BELT TIGHTENED AND WOULD NOT RETRACT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
THE VAN WAS ON FIRE IN MY YARD. ONLY THE FRONT DRIVERS FRONT SIDE CAUGHT FIRE. WHEN I FOUND IT IT WAS BLASING OUT OF THE DOOR AND WINDSHIELD. I GOT THE HOSE PIPE AN UNHOOKED THE BATTERY TO PUT THE FIRE OUT. IT MELTED THE WHOLE DASHBOARD ALL THE WAY TO THE RADIO STEERING WHEEL WINDSHIELD ONLY ON DRIVERS SIDE ALL DAMAGE WAS AT FRONT DRIVERS FRONT SIDE.I DIDN'T DRIVE THE VAN ALDAY THAT DAY.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
THE VAN WAS ON FIRE IN MY YARD. ONLY THE FRONT DRIVERS FRONT SIDE CAUGHT FIRE. WHEN I FOUND IT IT WAS BLASING OUT OF THE DOOR AND WINDSHIELD. I GOT THE HOSE PIPE AN UNHOOKED THE BATTERY TO PUT THE FIRE OUT. IT MELTED THE WHOLE DASHBOARD ALL THE WAY TO THE RADIO STEERING WHEEL WINDSHIELD ONLY ON DRIVERS SIDE ALL DAMAGE WAS AT FRONT DRIVERS FRONT SIDE.I DIDN'T DRIVE THE VAN ALDAY THAT DAY.
AT APPROX. 3:55 A.M ON THE ABOVE DATE MY STEP SON WOKE UP TO THE SOUND OF A HORN CONTINUOUSLY BLOWING IN OUR DRIVEWAY. HE LOOKED OUT THE WINDOW AND SAW FLAMES COMING FROM INSIDE THE CAB OF THE LISTED VEHICLE. HE RAN INTO THE BEDROOM AND WOKE ME AND HIS MOM UP. I JUMPED UP AND RAN OUTSIDE TO FIND MY FIANCES VAN ON FIRE AS I RAN BACK IN THE HOUSE TO GET THE KIDS AND HER TO GET OUT OF THE TRAILER BECAUSE THE VAN WAS PARKED WITHIN 5 FEET OF IT THE DRIVERS WINDOW BUSTED AND FLAMES BEGAN ROLLING OUT OF IT. WE CALLED 911 AND WAITED FOR THE FIRE DEPT TO GET THERE TO EXTINGUISH THE FIRE. THE VAN BECAME FULLY INVOLVED AND BURNED ALMOST COMPLETELY UP. I FOUND OUT LATER THAT DAY OF A RECALL BACK IN 2005 OF POSSIBLE FIRE DANGER CAUSED BY WIRING IN ELECTRIC SEATS. I STARTED THINKING THAT MAY BE WHAT STARTED BECAUSE THE DRIVERS ELECTRIC SEAT STOPPED WORKING ABOUT 8 MONTHS AGO. WE BOUGHT THE CAR USED A COUPLE YEARS AGO AND NEVER RECEIVED ANY RECALL NOTICES ABOUT IT. WHAT DOES HER OR I NEED TO DO. IF THIS WAS IN FACT CAUSED DUE TO A RECALL WE NEED TO BE REPLACED WITH ANOTHER VEHICLE. *TR
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* THE CONTACT OWNED A 2002 KIA SEDONA EX. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. THE POLICE ARRIVED AT THE SCENE, BUT A REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE DEALER WAS NOT CONTACTED. THE CONTACT SUSTAINED INJURIES TO THE NECK, LOWER BACK, LEFT SHOULDER, AND CHEST, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. THE VIN WAS NOT AVAILABLE.
THE AIRBAGS SYMBOL HAS BEEN REMAINING ON. IT WAS TAKEN TO MANY DIFFERENT SHOPS BUT THEY SAY THAT IT HAS TO DO WITH THE AIRBAGS PROBLEM. THERE IS NOTHING THAT THESE MECHANICS CAN DO. SO I WAS TOLD TO REPORT THIS ISSUE TO KIA.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
AT APPROX. 3:55 A.M ON THE ABOVE DATE MY STEP SON WOKE UP TO THE SOUND OF A HORN CONTINUOUSLY BLOWING IN OUR DRIVEWAY. HE LOOKED OUT THE WINDOW AND SAW FLAMES COMING FROM INSIDE THE CAB OF THE LISTED VEHICLE. HE RAN INTO THE BEDROOM AND WOKE ME AND HIS MOM UP. I JUMPED UP AND RAN OUTSIDE TO FIND MY FIANCES VAN ON FIRE AS I RAN BACK IN THE HOUSE TO GET THE KIDS AND HER TO GET OUT OF THE TRAILER BECAUSE THE VAN WAS PARKED WITHIN 5 FEET OF IT THE DRIVERS WINDOW BUSTED AND FLAMES BEGAN ROLLING OUT OF IT. WE CALLED 911 AND WAITED FOR THE FIRE DEPT TO GET THERE TO EXTINGUISH THE FIRE. THE VAN BECAME FULLY INVOLVED AND BURNED ALMOST COMPLETELY UP. I FOUND OUT LATER THAT DAY OF A RECALL BACK IN 2005 OF POSSIBLE FIRE DANGER CAUSED BY WIRING IN ELECTRIC SEATS. I STARTED THINKING THAT MAY BE WHAT STARTED BECAUSE THE DRIVERS ELECTRIC SEAT STOPPED WORKING ABOUT 8 MONTHS AGO. WE BOUGHT THE CAR USED A COUPLE YEARS AGO AND NEVER RECEIVED ANY RECALL NOTICES ABOUT IT. WHAT DOES HER OR I NEED TO DO. IF THIS WAS IN FACT CAUSED DUE TO A RECALL WE NEED TO BE REPLACED WITH ANOTHER VEHICLE. *TR
I OWN A 2002 KIA SEDONA. I PURCHASED IT IN FEBRUARY AND WAS FINE UNTIL A MONTH LATER. I WAS ON MY WAY TO WORK AND I GOT ON THE HIGHWAY AND THE VAN STALLED AND JUST SHUT DOWN. AFTER ABOUT 5 MINUTES LATER IT RESTARTED THEN SHUT OFF AGAIN ABOUT 3 MILES DOWN THE HIGHWAY. I HAD THE FUEL PUMP AND CAMSHAFT REPLACED BUT IT STILL WILL NOT START. THEN THE BATTERY STOPPED WORKING. I REPLACED THAT AND IT STILL WILL NOT WORK. I CALLED KIA AND BECAUSE IT IS OUT OF WARRANTY THEY WOULD NOT HELP. THE DEALERSHIP IS WAY TOO EXPENSIVE BEING THAT I AM A SINGLE PARENT I CANNOT AFFORD THEIR PRICES. KIA CUSTOMER SERVICE IS VERY BAD AND WILL NOT HELP WITH ANYTHING. AFTER SEARCHING ONLINE I HAVE CAME TO A CONCLUSION THAT THIS IS A VERY COMMON PROBLEM AND THERE HASN'T BEEN ONE FIX TO IT. I DON'T HAVE THE ABILITY TO GO OUT AND PURCHASE ANOTHER VEHICLE AND JUST WANT THIS ONE FIXED. PLEASE HELP! *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
2002 KIA SEDONA ABS BEGAN ENGAGING WHEN BRAKES APPLIED AT LOW SPEEDS. WEATHER WAS NEVER A FACTOR. UNABLE TO STOP VEHICLE WITHOUT PUMPING BRAKES. THREE NEAR MISS ACCIDENTS BEFORE TAKING THE VAN INTO KIA DEALERSHIP WHERE I WAS TOLD THAT MY VEHICLE WASN'T PART OF THE 2003 RECALL FOR THIS PROBLEM EVEN THOUGH THEY AGREED THEY WERE ABLE TO DUPLICATE THE PROBLEM AND THAT IT APPEARED TO BE THE SAME PROBLEM. *TR
I HAVE HAD AN ONGOING PROBLEM WITH THE BRAKES PERIOD. I HAVE HAD THE PARKING BRAKE REPLACED DUE TO NOT WORKING. I HAVE ALSO GONE THROUGH FOUR SETS OF ROTORS IN 90,000 MILES. THE REASON IS BECAUSE SHORTLY AFTER BEING REPLACED WHEN BRAKING THE ENTIRE CAR BEGINS TO SHAKE VIOLENTLY UNTIL THE SPEED REACHES BELOW 40 MPH OR SO. I HAVE HAD THE TIRES REPLACED ALSO DUE TO THEIR RECOMMENDATION THAT IT WAS THE TIRES POSSIBLY. I AM TIRED OF REPLACING ALL THE PARTS FOR IT TO JUST COME BACK SHORTLY AFTER. THE DEALER HAS ALSO ELUDED THAT THIS IS A BROAD ISSUE AMONGST OWNERS. PLEASE HELP. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
MY HUSBAND DROVE OUR KIA SEDONA EX TO WORK & PARKED IT IN THE PARKING LOT. ABOUT 30 MINUTES LATER, A COLLEAGUE NOTICED THE VAN ENVELOPED BY FLAMES - BURNING SO INTENSELY THAT THE WINDSHIELD MELTED! FIRE DEPT CAME, BROKE WINDOWS, AND PUT OUT FIRE, WHICH THEY NOTED ORIGINATED IN DASHBOARD, BUT TRAVELED THROUGHOUT THE CAR. THE VEHICLE WAS TOTALED, BUT OUR INSURANCE (ALLSTATE) DIDN'T REALLY OFFER US ENOUGH TO SUFFICIENTLY REPLACE IT. WE HAVE APPEALED TO KIA. WE LOVED OUR SEDONA BEFORE THIS HAPPENED. *TR
BOTH OF MY DOOR DO NOT OPEN FROM THE INSIDE I HAVE TO HAVE SOMEONE LET ME OUT OF THE CAR, IT IS A SAFETY HAZARD MY SLIDING DOOR GET JAMMED I REALLY DON'T FEEL SAFE IN THIS CALL AND I CAN NOT AFFORD TO GET ANOTHER CAR RIGHT NOW. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 KIA SEDONA EX. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT BELT TIGHTENED AND WOULD NOT RETRACT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
I NOTICE THAT WHEN I UNBUCKLE MY SEATBELT, THE WARNING LIGHT DOES NOT COME ON, NOR DOES IT CHIME. IT DOES NOT MATTER IF YOU ARE IN DRIVE AND MOVING, OR PARKED. THE SEAT BELT LIGHT WON'T ILLUMINATE, NOR DOES THE CAR CHIME. THE ONLY TIME THE LIGHT ILLUMINATES IS WHEN YOU FIRST START UP THE VEHICLE. I DON'T BELIEVE IT EVER HAS IN THE ENTIRE LIFE OF THE VEHICLE. I NOW HAVE OVER 102,500 MILES ON THE VEHICLE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
2002 KIA SEDONA. 66,000 MILES. STEERING WAS BINDING. FELT LIKE POWER STEERING HAD GONE OUT. WOULD NOT RETURN TO CENTER AFTER CORNERING. HAD TO EXERT FORCE TO STRAIGHTEN VEHICLE BACK OUT. TAKEN TO KIA DEALER FOR DIAGNOSIS AND REPAIR. TOLD THAT STEERING COUPLER WAS DEFECTIVE. REPLACED SHAFT ASSEMBLY-INTERMEDIATE 1 0K52Y-32-090. TOLD ALIGNMENT WOULD ALSO BE REQUIRED AFTER THIS REPAIR. FRONT WHEEL BEARINGS WERE ALSO REPLACED. TOTAL COST. 560.80. *TR
TL*THE CONTACT OWNS A 2002 KIA SEDONA EX. WHILE DRIVING 15 MPH, THE CONTACT HEARD A POPPING NOISE WHEN HE MADE A LEFT TURN. THE VEHICLE WAS TURNED TO THE RIGHT AND THE STEERING WHEEL KEPT SPINNING. THE CONTACT PULLED THE VEHICLE OVER AND IT WAS TOWED TO AN AUTO BODY SHOP. A MECHANIC DIAGNOSED THE FAILURE AS THE STEERING AND RACK. IN ADDITION, THE BEARINGS FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FROM WHERE IT WAS PURCHASED AND THEY STATED THAT THE STEERING FAILED AGAIN. THE VEHICLE WAS TEMPORARILY REPAIRED TO WHERE THE VEHICLE COULD BE DRIVEN, BUT HAS NOT BEEN REPAIRED COMPLETELY. THE FAILURE MILEAGE WAS 146,731 AND CURRENT MILEAGE IS 147,000. UPDATED 2/19/09*CN THE SHAFT WAS CRACKED AND THE GEARS WERE STRIPPED. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A STEERING RACK. UPDATED 02/20/09. *JB UPDATED 3/3/09 *CN THE VEHICLE NEEDED A WHEEL ALIGNMENT AND THE STRUTS NEEDED TO BE REPLACED. UPDATED 03/04/09. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I OWN A 2002 KIA SEDONA. I PURCHASED IT IN FEBRUARY AND WAS FINE UNTIL A MONTH LATER. I WAS ON MY WAY TO WORK AND I GOT ON THE HIGHWAY AND THE VAN STALLED AND JUST SHUT DOWN. AFTER ABOUT 5 MINUTES LATER IT RESTARTED THEN SHUT OFF AGAIN ABOUT 3 MILES DOWN THE HIGHWAY. I HAD THE FUEL PUMP AND CAMSHAFT REPLACED BUT IT STILL WILL NOT START. THEN THE BATTERY STOPPED WORKING. I REPLACED THAT AND IT STILL WILL NOT WORK. I CALLED KIA AND BECAUSE IT IS OUT OF WARRANTY THEY WOULD NOT HELP. THE DEALERSHIP IS WAY TOO EXPENSIVE BEING THAT I AM A SINGLE PARENT I CANNOT AFFORD THEIR PRICES. KIA CUSTOMER SERVICE IS VERY BAD AND WILL NOT HELP WITH ANYTHING. AFTER SEARCHING ONLINE I HAVE CAME TO A CONCLUSION THAT THIS IS A VERY COMMON PROBLEM AND THERE HASN'T BEEN ONE FIX TO IT. I DON'T HAVE THE ABILITY TO GO OUT AND PURCHASE ANOTHER VEHICLE AND JUST WANT THIS ONE FIXED. PLEASE HELP! *TR
I HAVE HAD MY 02 KIA FOR 2 YEARS. IT RAN GREAT FOR A FEW 1000 MILES BUT THEN IT JUST WENT HAYWIRE. THE PROBLEM THAT COST ME THE MOST TIME AND MONEY TURNED OUT TO BE THE FUEL PUMP. THE KIA DEALER IN CHARLSETON SC ORIGINALLY TOLD ME THAT IT WAS BAD GAS SO I CALLED TO THE GAS STATION ON THE MILITARY BASE THAT I GOT GAS FROM AND RAISED SAND. THEY PULLED THE WHOLE PUMP AND IT TURNED OUT TO BE GOOD GAS SO THE GOVERNMENT COULD NOT REIMBURSE MY MONEY SINCE IT WAS NOT THEIR FAULT. KIA WANTED TO CHARGE ME 500 DOLLARS TO PULL ALL THE FUEL COMPONENTS AND DISPOSE OF A FULL TANK OF GAS. IMAGINE THAT..I WAS WITHOUT MY VAN FOR 3 WEEKS SINCE I WAS STRANDED ON THE INTERSTATE WITH 2 KIDS AND MY PREGNANT WIFE. I ALSO HAD TO GET A RENTAL CAR. PROBLEMS: 1. FUEL PUMP-STRANDED ME FOR 3 WEEKS AND SOME DAYS ..NEW FUEL PUMP 2. NEW BATTERY-VEHICLE DIED ON ME IN FLORIDA. THOUGHT ALTERNATOR WENT OUT... 700 MILES AWAY FROM HOME. TOWED THROUGH INSURANCE AND BOUGHT REPLACEMENT BATTERY WOULD NOT JUMP START 3. FRONT MOTOR MOUNT WAS WENT BAD,HEARD CLUNKING NOISE IN FRONT OF VEHICLE. TWICE TO DEALER, BROKE DOWN, 1 WEEK AFTER GETTING IT BACK..DEALER FIXED UNDER WARRANTY 4. FRONT SUSPENSION STRUTS REPLACED DEALER REPLACED UNDER WARRANTY 5. AC WENT OUT IN FRONT AC STILL NOT FIXED.. DEALER SAYS THAT SINCE AFTERMARKET STEREO IS INSTALLED IT IS NOT COVERED BY WARRANTY 6. ALTERNATOR WENT OUT. VEHICLE BEING SERVICED NOW. ESTIMATED AT AROUND 600 DOLLARS TO FIX BY KIA. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
MY HUSBAND DROVE OUR KIA SEDONA EX TO WORK & PARKED IT IN THE PARKING LOT. ABOUT 30 MINUTES LATER, A COLLEAGUE NOTICED THE VAN ENVELOPED BY FLAMES - BURNING SO INTENSELY THAT THE WINDSHIELD MELTED! FIRE DEPT CAME, BROKE WINDOWS, AND PUT OUT FIRE, WHICH THEY NOTED ORIGINATED IN DASHBOARD, BUT TRAVELED THROUGHOUT THE CAR. THE VEHICLE WAS TOTALED, BUT OUR INSURANCE (ALLSTATE) DIDN'T REALLY OFFER US ENOUGH TO SUFFICIENTLY REPLACE IT. WE HAVE APPEALED TO KIA. WE LOVED OUR SEDONA BEFORE THIS HAPPENED. *TR
I OWN A 2002 KIA SEDONA. I PURCHASED IT IN FEBRUARY AND WAS FINE UNTIL A MONTH LATER. I WAS ON MY WAY TO WORK AND I GOT ON THE HIGHWAY AND THE VAN STALLED AND JUST SHUT DOWN. AFTER ABOUT 5 MINUTES LATER IT RESTARTED THEN SHUT OFF AGAIN ABOUT 3 MILES DOWN THE HIGHWAY. I HAD THE FUEL PUMP AND CAMSHAFT REPLACED BUT IT STILL WILL NOT START. THEN THE BATTERY STOPPED WORKING. I REPLACED THAT AND IT STILL WILL NOT WORK. I CALLED KIA AND BECAUSE IT IS OUT OF WARRANTY THEY WOULD NOT HELP. THE DEALERSHIP IS WAY TOO EXPENSIVE BEING THAT I AM A SINGLE PARENT I CANNOT AFFORD THEIR PRICES. KIA CUSTOMER SERVICE IS VERY BAD AND WILL NOT HELP WITH ANYTHING. AFTER SEARCHING ONLINE I HAVE CAME TO A CONCLUSION THAT THIS IS A VERY COMMON PROBLEM AND THERE HASN'T BEEN ONE FIX TO IT. I DON'T HAVE THE ABILITY TO GO OUT AND PURCHASE ANOTHER VEHICLE AND JUST WANT THIS ONE FIXED. PLEASE HELP! *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
2002 KIA SEDONA MINIVAN. PURCHASED USED FEB 2006 W/32K MILES FROM PRIVATE OWNER. MOST RECENT MILES 59K. CAUGHT FIRE WHILE PARKED IN GARAGE AND IS TOTALED. HAVE HAD ELECTRICAL PROBLEMS INCLUDING ELECTRIC SEAT STOP FUNCTIONING, AND DEAD BATTERY WHENEVER PARKED FOR MORE THAN 5 DAYS. REPLACED THE BATTERY, REPLACED THE ALTERNATOR, REPLACED THE SERPENTINE BELT. ON 11/17/07 AFTER 6-MONTHS OF THE SEAT NOT WORKING, THE DRIVERS SIDE ELECTRIC SEAT CONTROLS SUDDENLY BEGAN TO WORK AGAIN, A FEW HOURS LATER THE VAN CAUGHT FIRE (DRIVERS SIDE DOOR AND DASH) AND BURNED THE INTERIOR. INSURANCE DECLARED IT TOTALED. *TR
I HAVE HAD MY 02 KIA FOR 2 YEARS. IT RAN GREAT FOR A FEW 1000 MILES BUT THEN IT JUST WENT HAYWIRE. THE PROBLEM THAT COST ME THE MOST TIME AND MONEY TURNED OUT TO BE THE FUEL PUMP. THE KIA DEALER IN CHARLSETON SC ORIGINALLY TOLD ME THAT IT WAS BAD GAS SO I CALLED TO THE GAS STATION ON THE MILITARY BASE THAT I GOT GAS FROM AND RAISED SAND. THEY PULLED THE WHOLE PUMP AND IT TURNED OUT TO BE GOOD GAS SO THE GOVERNMENT COULD NOT REIMBURSE MY MONEY SINCE IT WAS NOT THEIR FAULT. KIA WANTED TO CHARGE ME 500 DOLLARS TO PULL ALL THE FUEL COMPONENTS AND DISPOSE OF A FULL TANK OF GAS. IMAGINE THAT..I WAS WITHOUT MY VAN FOR 3 WEEKS SINCE I WAS STRANDED ON THE INTERSTATE WITH 2 KIDS AND MY PREGNANT WIFE. I ALSO HAD TO GET A RENTAL CAR. PROBLEMS: 1. FUEL PUMP-STRANDED ME FOR 3 WEEKS AND SOME DAYS ..NEW FUEL PUMP 2. NEW BATTERY-VEHICLE DIED ON ME IN FLORIDA. THOUGHT ALTERNATOR WENT OUT... 700 MILES AWAY FROM HOME. TOWED THROUGH INSURANCE AND BOUGHT REPLACEMENT BATTERY WOULD NOT JUMP START 3. FRONT MOTOR MOUNT WAS WENT BAD,HEARD CLUNKING NOISE IN FRONT OF VEHICLE. TWICE TO DEALER, BROKE DOWN, 1 WEEK AFTER GETTING IT BACK..DEALER FIXED UNDER WARRANTY 4. FRONT SUSPENSION STRUTS REPLACED DEALER REPLACED UNDER WARRANTY 5. AC WENT OUT IN FRONT AC STILL NOT FIXED.. DEALER SAYS THAT SINCE AFTERMARKET STEREO IS INSTALLED IT IS NOT COVERED BY WARRANTY 6. ALTERNATOR WENT OUT. VEHICLE BEING SERVICED NOW. ESTIMATED AT AROUND 600 DOLLARS TO FIX BY KIA. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
MY HUSBAND DROVE OUR KIA SEDONA EX TO WORK & PARKED IT IN THE PARKING LOT. ABOUT 30 MINUTES LATER, A COLLEAGUE NOTICED THE VAN ENVELOPED BY FLAMES - BURNING SO INTENSELY THAT THE WINDSHIELD MELTED! FIRE DEPT CAME, BROKE WINDOWS, AND PUT OUT FIRE, WHICH THEY NOTED ORIGINATED IN DASHBOARD, BUT TRAVELED THROUGHOUT THE CAR. THE VEHICLE WAS TOTALED, BUT OUR INSURANCE (ALLSTATE) DIDN'T REALLY OFFER US ENOUGH TO SUFFICIENTLY REPLACE IT. WE HAVE APPEALED TO KIA. WE LOVED OUR SEDONA BEFORE THIS HAPPENED. *TR
THE AIRBAG LIGHT ON THE 2002 KIA SEDONA HAS BEEN ON AND THE VEHICLE HAS BEEN ASSESSED MANY TIMES. PER THE MECHANIC AT THE DEALERSHIP THERE IS NO WAY TO IDENTIFY IF THE AIRBAG WORKS OR NOT. THE ENTIRE SYSTEM WOULD HAVE TO BE REPLACED WHICH IS VERY EXPENSIVE. THE ELECTRICAL COMPONENTS TO THE HATCHBACK HAVE FAILED AND THE ABILITY TO OPEN THE HATCHBACK HAS CAUSED AN ISSUE WITH RELEASING THE CAGE TO DROP THE SPARE TIRE. BE PREPARED THERE IS NOT A LIGHT THAT TELLS YOU THE HATCHBACK WILL NOT OPEN WHICH COULD LEAD TO A MULTITUDE OF PROBLEMS WHILE TRAVELING AT NIGHT. ESPECIALLY IF YOU HAVE A TIRE FAILURE WHILE ON THE HIGHWAY DRIVING OUT OF TOWN ON A WEEKEND AND GO TO OPEN THE HATCH AND IT WILL NOT OPEN, THEREFORE THE ABILITY TO USE THE SPARE IS NOW NULL AND VOID. HOPEFULLY THE CELL PHONE YOU OWN HAS RECEPTION TO CALL A TOW TRUCK TO TOW YOUR CAR TO THE NEAREST TOWN. ONCE THERE I HOPE THE HOTEL LEFT THE LIGHT ON BECAUSE THE TIRE STORE IS NOT OPEN AT 10 PM. THE BRAKE LIGHT HARDWARE IS NOT BOLTED IN PROPERLY- WHEN I BOUGHT MY VAN SOMEONE HAD ACTUALLY USED VELCRO TO HOLD THE BRAKELIGHTS/TAILIGHT COVERS IN PLACE. WHICH ALSO CONSISTS OF A HEADLIGHT ISSUE- WHEN THERE IS A LOT OF SNOW/RAIN I MUST REPLACE THE HEADLIGHTS EVERY 6 TO 8 WEEKS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
DRIVING DOWN THE ROAD AND WHEN YOU BRAKE TO SLOW DOWN THE TRANSMISSION DOWN SHIFTS FASTER THEN IT SHOULD AND ON SNOW COVERED ROAD THE FRONT STARTS TO SLIDE WHEN IT DOES THIS AND WHEN IT SHIFTS BACK UP IT VIBRATES OTHER THEN THAT ITS FINE ANY IDEA WHAT THE PROBLEM COULD
I OWN A 2002 KIA SEDONA, AND 2 TIMES NOW THE TRANSMISSION LINKAGE HAS TOTALLY SEIZED. THE FIRST TIME THIS HAPPENED WAS LAST WINTER, AND THE VEHICLE HAD TO BE TOWED TO THE REPAIR SHOP. NOW AGAIN IN NOVEMEBER IT HAS HAPPENED. I WAS ABLE TO DRIVE THE VEHICLE TO THE REPAIR SHOP BUT ONCE THERE, THE VEHICLE WOULD NOT GO INTO GEAR AT ALL. IT WAS ACTUALLY TOWED INTO THE BAY FOR REPAIRS. EACH REPAIR WAS OVER 300.00 CDN. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 KIA SEDONA EX. WHILE DRIVING 15 MPH, THE CONTACT HEARD A POPPING NOISE WHEN HE MADE A LEFT TURN. THE VEHICLE WAS TURNED TO THE RIGHT AND THE STEERING WHEEL KEPT SPINNING. THE CONTACT PULLED THE VEHICLE OVER AND IT WAS TOWED TO AN AUTO BODY SHOP. A MECHANIC DIAGNOSED THE FAILURE AS THE STEERING AND RACK. IN ADDITION, THE BEARINGS FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FROM WHERE IT WAS PURCHASED AND THEY STATED THAT THE STEERING FAILED AGAIN. THE VEHICLE WAS TEMPORARILY REPAIRED TO WHERE THE VEHICLE COULD BE DRIVEN, BUT HAS NOT BEEN REPAIRED COMPLETELY. THE FAILURE MILEAGE WAS 146,731 AND CURRENT MILEAGE IS 147,000. UPDATED 2/19/09*CN THE SHAFT WAS CRACKED AND THE GEARS WERE STRIPPED. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A STEERING RACK. UPDATED 02/20/09. *JB UPDATED 3/3/09 *CN THE VEHICLE NEEDED A WHEEL ALIGNMENT AND THE STRUTS NEEDED TO BE REPLACED. UPDATED 03/04/09. *JB
I HAVE HAD MY 02 KIA FOR 2 YEARS. IT RAN GREAT FOR A FEW 1000 MILES BUT THEN IT JUST WENT HAYWIRE. THE PROBLEM THAT COST ME THE MOST TIME AND MONEY TURNED OUT TO BE THE FUEL PUMP. THE KIA DEALER IN CHARLSETON SC ORIGINALLY TOLD ME THAT IT WAS BAD GAS SO I CALLED TO THE GAS STATION ON THE MILITARY BASE THAT I GOT GAS FROM AND RAISED SAND. THEY PULLED THE WHOLE PUMP AND IT TURNED OUT TO BE GOOD GAS SO THE GOVERNMENT COULD NOT REIMBURSE MY MONEY SINCE IT WAS NOT THEIR FAULT. KIA WANTED TO CHARGE ME 500 DOLLARS TO PULL ALL THE FUEL COMPONENTS AND DISPOSE OF A FULL TANK OF GAS. IMAGINE THAT..I WAS WITHOUT MY VAN FOR 3 WEEKS SINCE I WAS STRANDED ON THE INTERSTATE WITH 2 KIDS AND MY PREGNANT WIFE. I ALSO HAD TO GET A RENTAL CAR. PROBLEMS: 1. FUEL PUMP-STRANDED ME FOR 3 WEEKS AND SOME DAYS ..NEW FUEL PUMP 2. NEW BATTERY-VEHICLE DIED ON ME IN FLORIDA. THOUGHT ALTERNATOR WENT OUT... 700 MILES AWAY FROM HOME. TOWED THROUGH INSURANCE AND BOUGHT REPLACEMENT BATTERY WOULD NOT JUMP START 3. FRONT MOTOR MOUNT WAS WENT BAD,HEARD CLUNKING NOISE IN FRONT OF VEHICLE. TWICE TO DEALER, BROKE DOWN, 1 WEEK AFTER GETTING IT BACK..DEALER FIXED UNDER WARRANTY 4. FRONT SUSPENSION STRUTS REPLACED DEALER REPLACED UNDER WARRANTY 5. AC WENT OUT IN FRONT AC STILL NOT FIXED.. DEALER SAYS THAT SINCE AFTERMARKET STEREO IS INSTALLED IT IS NOT COVERED BY WARRANTY 6. ALTERNATOR WENT OUT. VEHICLE BEING SERVICED NOW. ESTIMATED AT AROUND 600 DOLLARS TO FIX BY KIA. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
BELT SEPARATION. THIS IS THE THIRD INCIDENT OF BELT SEPARATION ON THIS BRAND, TYPE OF TIRE ALL OF WHICH WERE PURCHASED AND MOUNTED IN 2004. *TR
THIS IS A TIRE COMPLAINT. ON AUGUST 5, 2006, I EXPERIENCED TREAD SEPARATION AFTER ONLY 23,620 MILES. A DEFECTIVE PRODUCT PUT MY FAMILY IN DANGER. OVER THE COURSE OF ONE TRIP, I HAD TWO TIRES TO SEPARATE. A THIRD TIRE HAD SEPARATED ONE MONTH PRIOR. PLEASE NOT, YOUR FORM DID NOT ALLOW ME TO ENTER THE CORRECT TIRE INFO. THE TYPE IS MASTERCRAFT SENSY 01 98T 215/70/R15. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
I OWN A 2002 KIA SEDONA, AND 2 TIMES NOW THE TRANSMISSION LINKAGE HAS TOTALLY SEIZED. THE FIRST TIME THIS HAPPENED WAS LAST WINTER, AND THE VEHICLE HAD TO BE TOWED TO THE REPAIR SHOP. NOW AGAIN IN NOVEMEBER IT HAS HAPPENED. I WAS ABLE TO DRIVE THE VEHICLE TO THE REPAIR SHOP BUT ONCE THERE, THE VEHICLE WOULD NOT GO INTO GEAR AT ALL. IT WAS ACTUALLY TOWED INTO THE BAY FOR REPAIRS. EACH REPAIR WAS OVER 300.00 CDN. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
MY ISSUE IS WITH THE VENTILATION SYSTEM ON THE CAR. WHEN IT IS USED FOR A LONGER PERIOD OF TIME THE FOLLOWING PROBLEM OCCURS: YOU HERE THE BLOWER BLOWING AIR, BUT WHEN WHEN YOU CHECK THE VENTS BY THE FRONT WINDSHIELD THERE ISN'T ANY AIR COMING OUT. WHEN YOU CHANGE THE VENT FROM THE WINDSHIELD TO FLOOR, THERE IS NOT AIR COMING OUT. NOTE: THAT ONLY HAPPENS AFTER LONGER USAGE TIME. WHEN THE CAR ISN'T USED FOR A HOUR OR SO, EVERYTHING WORKS AGAIN. I HAVE HAD THIS PROBLEM WITH THIS CAR FOR THE PAST 3 1/2 YEARS. IT HAS BEEN AT THE DEAL WITH THIS ISSUE OVER 5 TIMES AND EVERY TIME I HAVE TAKEN THE CAR IN TO BE CHECK, THE DEAL COULD NOT FIND ANYTHING WRONG. THEY WOULD JUST CHANGE A PART OR TWO OR NOTHING AT ALL AND SAY THERE IS NOTHING WRONG. I HAVE BEEN TOLD BY PRIVATELY OWNED MECHANIC THAT THE ISSUE MAY BE WITH A DEFECTIVE VACUUM PART THAT ALLOWS THE AIR TO BE WITCHED . AT THIS POINT I JUST DO NOT KNOW WHAT TO DO WITH THIS ISSUE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .