RoadVitals

2002 Kia Sedona EX Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
50
Latest Nov 2, 2017
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
17
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
10

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Kia Sedona EX, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical1216.7%
  • Airbags79.7%
  • Engine68.3%
  • Brakes68.3%
  • Body & structure56.9%
  • Seat belts56.9%
  • Steering45.6%
  • Fuel system45.6%
  • Driver assistance34.2%
  • Heating & air conditioning22.8%
  • Exterior lighting22.8%
  • Powertrain (other)22.8%
  • Suspension22.8%
  • Tires & wheels22.8%
  • Transmission11.4%
  • Visibility11.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

12
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 KIA SEDONA EX. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT BELT TIGHTENED AND WOULD NOT RETRACT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.

NHTSA ID 11042779 · filed Nov 2, 2017

THE VAN WAS ON FIRE IN MY YARD. ONLY THE FRONT DRIVERS FRONT SIDE CAUGHT FIRE. WHEN I FOUND IT IT WAS BLASING OUT OF THE DOOR AND WINDSHIELD. I GOT THE HOSE PIPE AN UNHOOKED THE BATTERY TO PUT THE FIRE OUT. IT MELTED THE WHOLE DASHBOARD ALL THE WAY TO THE RADIO STEERING WHEEL WINDSHIELD ONLY ON DRIVERS SIDE ALL DAMAGE WAS AT FRONT DRIVERS FRONT SIDE.I DIDN'T DRIVE THE VAN ALDAY THAT DAY.

NHTSA ID 10821956 · filed Jan 25, 2016
All 12 reports naming electrical

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

8
reports

From owner reports, verbatim

THE VAN WAS ON FIRE IN MY YARD. ONLY THE FRONT DRIVERS FRONT SIDE CAUGHT FIRE. WHEN I FOUND IT IT WAS BLASING OUT OF THE DOOR AND WINDSHIELD. I GOT THE HOSE PIPE AN UNHOOKED THE BATTERY TO PUT THE FIRE OUT. IT MELTED THE WHOLE DASHBOARD ALL THE WAY TO THE RADIO STEERING WHEEL WINDSHIELD ONLY ON DRIVERS SIDE ALL DAMAGE WAS AT FRONT DRIVERS FRONT SIDE.I DIDN'T DRIVE THE VAN ALDAY THAT DAY.

NHTSA ID 10821956 · filed Jan 25, 2016

AT APPROX. 3:55 A.M ON THE ABOVE DATE MY STEP SON WOKE UP TO THE SOUND OF A HORN CONTINUOUSLY BLOWING IN OUR DRIVEWAY. HE LOOKED OUT THE WINDOW AND SAW FLAMES COMING FROM INSIDE THE CAB OF THE LISTED VEHICLE. HE RAN INTO THE BEDROOM AND WOKE ME AND HIS MOM UP. I JUMPED UP AND RAN OUTSIDE TO FIND MY FIANCES VAN ON FIRE AS I RAN BACK IN THE HOUSE TO GET THE KIDS AND HER TO GET OUT OF THE TRAILER BECAUSE THE VAN WAS PARKED WITHIN 5 FEET OF IT THE DRIVERS WINDOW BUSTED AND FLAMES BEGAN ROLLING OUT OF IT. WE CALLED 911 AND WAITED FOR THE FIRE DEPT TO GET THERE TO EXTINGUISH THE FIRE. THE VAN BECAME FULLY INVOLVED AND BURNED ALMOST COMPLETELY UP. I FOUND OUT LATER THAT DAY OF A RECALL BACK IN 2005 OF POSSIBLE FIRE DANGER CAUSED BY WIRING IN ELECTRIC SEATS. I STARTED THINKING THAT MAY BE WHAT STARTED BECAUSE THE DRIVERS ELECTRIC SEAT STOPPED WORKING ABOUT 8 MONTHS AGO. WE BOUGHT THE CAR USED A COUPLE YEARS AGO AND NEVER RECEIVED ANY RECALL NOTICES ABOUT IT. WHAT DOES HER OR I NEED TO DO. IF THIS WAS IN FACT CAUSED DUE TO A RECALL WE NEED TO BE REPLACED WITH ANOTHER VEHICLE. *TR

NHTSA ID 10526094 · filed Jul 22, 2013
All 8 reports naming interior & seats

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

7
reports

From owner reports, verbatim

TL* THE CONTACT OWNED A 2002 KIA SEDONA EX. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. THE POLICE ARRIVED AT THE SCENE, BUT A REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE DEALER WAS NOT CONTACTED. THE CONTACT SUSTAINED INJURIES TO THE NECK, LOWER BACK, LEFT SHOULDER, AND CHEST, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID 11013900 · filed Aug 9, 2017

THE AIRBAGS SYMBOL HAS BEEN REMAINING ON. IT WAS TAKEN TO MANY DIFFERENT SHOPS BUT THEY SAY THAT IT HAS TO DO WITH THE AIRBAGS PROBLEM. THERE IS NOTHING THAT THESE MECHANICS CAN DO. SO I WAS TOLD TO REPORT THIS ISSUE TO KIA.

NHTSA ID 10734015 · filed Jul 14, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

6
reports

From owner reports, verbatim

AT APPROX. 3:55 A.M ON THE ABOVE DATE MY STEP SON WOKE UP TO THE SOUND OF A HORN CONTINUOUSLY BLOWING IN OUR DRIVEWAY. HE LOOKED OUT THE WINDOW AND SAW FLAMES COMING FROM INSIDE THE CAB OF THE LISTED VEHICLE. HE RAN INTO THE BEDROOM AND WOKE ME AND HIS MOM UP. I JUMPED UP AND RAN OUTSIDE TO FIND MY FIANCES VAN ON FIRE AS I RAN BACK IN THE HOUSE TO GET THE KIDS AND HER TO GET OUT OF THE TRAILER BECAUSE THE VAN WAS PARKED WITHIN 5 FEET OF IT THE DRIVERS WINDOW BUSTED AND FLAMES BEGAN ROLLING OUT OF IT. WE CALLED 911 AND WAITED FOR THE FIRE DEPT TO GET THERE TO EXTINGUISH THE FIRE. THE VAN BECAME FULLY INVOLVED AND BURNED ALMOST COMPLETELY UP. I FOUND OUT LATER THAT DAY OF A RECALL BACK IN 2005 OF POSSIBLE FIRE DANGER CAUSED BY WIRING IN ELECTRIC SEATS. I STARTED THINKING THAT MAY BE WHAT STARTED BECAUSE THE DRIVERS ELECTRIC SEAT STOPPED WORKING ABOUT 8 MONTHS AGO. WE BOUGHT THE CAR USED A COUPLE YEARS AGO AND NEVER RECEIVED ANY RECALL NOTICES ABOUT IT. WHAT DOES HER OR I NEED TO DO. IF THIS WAS IN FACT CAUSED DUE TO A RECALL WE NEED TO BE REPLACED WITH ANOTHER VEHICLE. *TR

NHTSA ID 10526094 · filed Jul 22, 2013

I OWN A 2002 KIA SEDONA. I PURCHASED IT IN FEBRUARY AND WAS FINE UNTIL A MONTH LATER. I WAS ON MY WAY TO WORK AND I GOT ON THE HIGHWAY AND THE VAN STALLED AND JUST SHUT DOWN. AFTER ABOUT 5 MINUTES LATER IT RESTARTED THEN SHUT OFF AGAIN ABOUT 3 MILES DOWN THE HIGHWAY. I HAD THE FUEL PUMP AND CAMSHAFT REPLACED BUT IT STILL WILL NOT START. THEN THE BATTERY STOPPED WORKING. I REPLACED THAT AND IT STILL WILL NOT WORK. I CALLED KIA AND BECAUSE IT IS OUT OF WARRANTY THEY WOULD NOT HELP. THE DEALERSHIP IS WAY TOO EXPENSIVE BEING THAT I AM A SINGLE PARENT I CANNOT AFFORD THEIR PRICES. KIA CUSTOMER SERVICE IS VERY BAD AND WILL NOT HELP WITH ANYTHING. AFTER SEARCHING ONLINE I HAVE CAME TO A CONCLUSION THAT THIS IS A VERY COMMON PROBLEM AND THERE HASN'T BEEN ONE FIX TO IT. I DON'T HAVE THE ABILITY TO GO OUT AND PURCHASE ANOTHER VEHICLE AND JUST WANT THIS ONE FIXED. PLEASE HELP! *TR

NHTSA ID 10457359 · filed May 3, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

6
reports

From owner reports, verbatim

2002 KIA SEDONA ABS BEGAN ENGAGING WHEN BRAKES APPLIED AT LOW SPEEDS. WEATHER WAS NEVER A FACTOR. UNABLE TO STOP VEHICLE WITHOUT PUMPING BRAKES. THREE NEAR MISS ACCIDENTS BEFORE TAKING THE VAN INTO KIA DEALERSHIP WHERE I WAS TOLD THAT MY VEHICLE WASN'T PART OF THE 2003 RECALL FOR THIS PROBLEM EVEN THOUGH THEY AGREED THEY WERE ABLE TO DUPLICATE THE PROBLEM AND THAT IT APPEARED TO BE THE SAME PROBLEM. *TR

NHTSA ID 10252845 · filed Dec 26, 2008

I HAVE HAD AN ONGOING PROBLEM WITH THE BRAKES PERIOD. I HAVE HAD THE PARKING BRAKE REPLACED DUE TO NOT WORKING. I HAVE ALSO GONE THROUGH FOUR SETS OF ROTORS IN 90,000 MILES. THE REASON IS BECAUSE SHORTLY AFTER BEING REPLACED WHEN BRAKING THE ENTIRE CAR BEGINS TO SHAKE VIOLENTLY UNTIL THE SPEED REACHES BELOW 40 MPH OR SO. I HAVE HAD THE TIRES REPLACED ALSO DUE TO THEIR RECOMMENDATION THAT IT WAS THE TIRES POSSIBLY. I AM TIRED OF REPLACING ALL THE PARTS FOR IT TO JUST COME BACK SHORTLY AFTER. THE DEALER HAS ALSO ELUDED THAT THIS IS A BROAD ISSUE AMONGST OWNERS. PLEASE HELP. *TR

NHTSA ID 10242099 · filed Sep 14, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

5
reports

From owner reports, verbatim

MY HUSBAND DROVE OUR KIA SEDONA EX TO WORK & PARKED IT IN THE PARKING LOT. ABOUT 30 MINUTES LATER, A COLLEAGUE NOTICED THE VAN ENVELOPED BY FLAMES - BURNING SO INTENSELY THAT THE WINDSHIELD MELTED! FIRE DEPT CAME, BROKE WINDOWS, AND PUT OUT FIRE, WHICH THEY NOTED ORIGINATED IN DASHBOARD, BUT TRAVELED THROUGHOUT THE CAR. THE VEHICLE WAS TOTALED, BUT OUR INSURANCE (ALLSTATE) DIDN'T REALLY OFFER US ENOUGH TO SUFFICIENTLY REPLACE IT. WE HAVE APPEALED TO KIA. WE LOVED OUR SEDONA BEFORE THIS HAPPENED. *TR

NHTSA ID 10496333 · filed Feb 4, 2013

BOTH OF MY DOOR DO NOT OPEN FROM THE INSIDE I HAVE TO HAVE SOMEONE LET ME OUT OF THE CAR, IT IS A SAFETY HAZARD MY SLIDING DOOR GET JAMMED I REALLY DON'T FEEL SAFE IN THIS CALL AND I CAN NOT AFFORD TO GET ANOTHER CAR RIGHT NOW. *TR

NHTSA ID 10327365 · filed Apr 26, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

5
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 KIA SEDONA EX. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT BELT TIGHTENED AND WOULD NOT RETRACT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.

NHTSA ID 11042779 · filed Nov 2, 2017

I NOTICE THAT WHEN I UNBUCKLE MY SEATBELT, THE WARNING LIGHT DOES NOT COME ON, NOR DOES IT CHIME. IT DOES NOT MATTER IF YOU ARE IN DRIVE AND MOVING, OR PARKED. THE SEAT BELT LIGHT WON'T ILLUMINATE, NOR DOES THE CAR CHIME. THE ONLY TIME THE LIGHT ILLUMINATES IS WHEN YOU FIRST START UP THE VEHICLE. I DON'T BELIEVE IT EVER HAS IN THE ENTIRE LIFE OF THE VEHICLE. I NOW HAVE OVER 102,500 MILES ON THE VEHICLE. *TR

NHTSA ID 10507011 · filed Apr 3, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

4
reports

From owner reports, verbatim

2002 KIA SEDONA. 66,000 MILES. STEERING WAS BINDING. FELT LIKE POWER STEERING HAD GONE OUT. WOULD NOT RETURN TO CENTER AFTER CORNERING. HAD TO EXERT FORCE TO STRAIGHTEN VEHICLE BACK OUT. TAKEN TO KIA DEALER FOR DIAGNOSIS AND REPAIR. TOLD THAT STEERING COUPLER WAS DEFECTIVE. REPLACED SHAFT ASSEMBLY-INTERMEDIATE 1 0K52Y-32-090. TOLD ALIGNMENT WOULD ALSO BE REQUIRED AFTER THIS REPAIR. FRONT WHEEL BEARINGS WERE ALSO REPLACED. TOTAL COST. 560.80. *TR

NHTSA ID 10261945 · filed Mar 15, 2009

TL*THE CONTACT OWNS A 2002 KIA SEDONA EX. WHILE DRIVING 15 MPH, THE CONTACT HEARD A POPPING NOISE WHEN HE MADE A LEFT TURN. THE VEHICLE WAS TURNED TO THE RIGHT AND THE STEERING WHEEL KEPT SPINNING. THE CONTACT PULLED THE VEHICLE OVER AND IT WAS TOWED TO AN AUTO BODY SHOP. A MECHANIC DIAGNOSED THE FAILURE AS THE STEERING AND RACK. IN ADDITION, THE BEARINGS FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FROM WHERE IT WAS PURCHASED AND THEY STATED THAT THE STEERING FAILED AGAIN. THE VEHICLE WAS TEMPORARILY REPAIRED TO WHERE THE VEHICLE COULD BE DRIVEN, BUT HAS NOT BEEN REPAIRED COMPLETELY. THE FAILURE MILEAGE WAS 146,731 AND CURRENT MILEAGE IS 147,000. UPDATED 2/19/09*CN THE SHAFT WAS CRACKED AND THE GEARS WERE STRIPPED. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A STEERING RACK. UPDATED 02/20/09. *JB UPDATED 3/3/09 *CN THE VEHICLE NEEDED A WHEEL ALIGNMENT AND THE STRUTS NEEDED TO BE REPLACED. UPDATED 03/04/09. *JB

NHTSA ID 10253968 · filed Jan 6, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

4
reports

From owner reports, verbatim

I OWN A 2002 KIA SEDONA. I PURCHASED IT IN FEBRUARY AND WAS FINE UNTIL A MONTH LATER. I WAS ON MY WAY TO WORK AND I GOT ON THE HIGHWAY AND THE VAN STALLED AND JUST SHUT DOWN. AFTER ABOUT 5 MINUTES LATER IT RESTARTED THEN SHUT OFF AGAIN ABOUT 3 MILES DOWN THE HIGHWAY. I HAD THE FUEL PUMP AND CAMSHAFT REPLACED BUT IT STILL WILL NOT START. THEN THE BATTERY STOPPED WORKING. I REPLACED THAT AND IT STILL WILL NOT WORK. I CALLED KIA AND BECAUSE IT IS OUT OF WARRANTY THEY WOULD NOT HELP. THE DEALERSHIP IS WAY TOO EXPENSIVE BEING THAT I AM A SINGLE PARENT I CANNOT AFFORD THEIR PRICES. KIA CUSTOMER SERVICE IS VERY BAD AND WILL NOT HELP WITH ANYTHING. AFTER SEARCHING ONLINE I HAVE CAME TO A CONCLUSION THAT THIS IS A VERY COMMON PROBLEM AND THERE HASN'T BEEN ONE FIX TO IT. I DON'T HAVE THE ABILITY TO GO OUT AND PURCHASE ANOTHER VEHICLE AND JUST WANT THIS ONE FIXED. PLEASE HELP! *TR

NHTSA ID 10457359 · filed May 3, 2012

I HAVE HAD MY 02 KIA FOR 2 YEARS. IT RAN GREAT FOR A FEW 1000 MILES BUT THEN IT JUST WENT HAYWIRE. THE PROBLEM THAT COST ME THE MOST TIME AND MONEY TURNED OUT TO BE THE FUEL PUMP. THE KIA DEALER IN CHARLSETON SC ORIGINALLY TOLD ME THAT IT WAS BAD GAS SO I CALLED TO THE GAS STATION ON THE MILITARY BASE THAT I GOT GAS FROM AND RAISED SAND. THEY PULLED THE WHOLE PUMP AND IT TURNED OUT TO BE GOOD GAS SO THE GOVERNMENT COULD NOT REIMBURSE MY MONEY SINCE IT WAS NOT THEIR FAULT. KIA WANTED TO CHARGE ME 500 DOLLARS TO PULL ALL THE FUEL COMPONENTS AND DISPOSE OF A FULL TANK OF GAS. IMAGINE THAT..I WAS WITHOUT MY VAN FOR 3 WEEKS SINCE I WAS STRANDED ON THE INTERSTATE WITH 2 KIDS AND MY PREGNANT WIFE. I ALSO HAD TO GET A RENTAL CAR. PROBLEMS: 1. FUEL PUMP-STRANDED ME FOR 3 WEEKS AND SOME DAYS ..NEW FUEL PUMP 2. NEW BATTERY-VEHICLE DIED ON ME IN FLORIDA. THOUGHT ALTERNATOR WENT OUT... 700 MILES AWAY FROM HOME. TOWED THROUGH INSURANCE AND BOUGHT REPLACEMENT BATTERY WOULD NOT JUMP START 3. FRONT MOTOR MOUNT WAS WENT BAD,HEARD CLUNKING NOISE IN FRONT OF VEHICLE. TWICE TO DEALER, BROKE DOWN, 1 WEEK AFTER GETTING IT BACK..DEALER FIXED UNDER WARRANTY 4. FRONT SUSPENSION STRUTS REPLACED DEALER REPLACED UNDER WARRANTY 5. AC WENT OUT IN FRONT AC STILL NOT FIXED.. DEALER SAYS THAT SINCE AFTERMARKET STEREO IS INSTALLED IT IS NOT COVERED BY WARRANTY 6. ALTERNATOR WENT OUT. VEHICLE BEING SERVICED NOW. ESTIMATED AT AROUND 600 DOLLARS TO FIX BY KIA. *JB

NHTSA ID 10173531 · filed Nov 14, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

3
reports

From owner reports, verbatim

MY HUSBAND DROVE OUR KIA SEDONA EX TO WORK & PARKED IT IN THE PARKING LOT. ABOUT 30 MINUTES LATER, A COLLEAGUE NOTICED THE VAN ENVELOPED BY FLAMES - BURNING SO INTENSELY THAT THE WINDSHIELD MELTED! FIRE DEPT CAME, BROKE WINDOWS, AND PUT OUT FIRE, WHICH THEY NOTED ORIGINATED IN DASHBOARD, BUT TRAVELED THROUGHOUT THE CAR. THE VEHICLE WAS TOTALED, BUT OUR INSURANCE (ALLSTATE) DIDN'T REALLY OFFER US ENOUGH TO SUFFICIENTLY REPLACE IT. WE HAVE APPEALED TO KIA. WE LOVED OUR SEDONA BEFORE THIS HAPPENED. *TR

NHTSA ID 10496333 · filed Feb 4, 2013

I OWN A 2002 KIA SEDONA. I PURCHASED IT IN FEBRUARY AND WAS FINE UNTIL A MONTH LATER. I WAS ON MY WAY TO WORK AND I GOT ON THE HIGHWAY AND THE VAN STALLED AND JUST SHUT DOWN. AFTER ABOUT 5 MINUTES LATER IT RESTARTED THEN SHUT OFF AGAIN ABOUT 3 MILES DOWN THE HIGHWAY. I HAD THE FUEL PUMP AND CAMSHAFT REPLACED BUT IT STILL WILL NOT START. THEN THE BATTERY STOPPED WORKING. I REPLACED THAT AND IT STILL WILL NOT WORK. I CALLED KIA AND BECAUSE IT IS OUT OF WARRANTY THEY WOULD NOT HELP. THE DEALERSHIP IS WAY TOO EXPENSIVE BEING THAT I AM A SINGLE PARENT I CANNOT AFFORD THEIR PRICES. KIA CUSTOMER SERVICE IS VERY BAD AND WILL NOT HELP WITH ANYTHING. AFTER SEARCHING ONLINE I HAVE CAME TO A CONCLUSION THAT THIS IS A VERY COMMON PROBLEM AND THERE HASN'T BEEN ONE FIX TO IT. I DON'T HAVE THE ABILITY TO GO OUT AND PURCHASE ANOTHER VEHICLE AND JUST WANT THIS ONE FIXED. PLEASE HELP! *TR

NHTSA ID 10457359 · filed May 3, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

2
reports

From owner reports, verbatim

2002 KIA SEDONA MINIVAN. PURCHASED USED FEB 2006 W/32K MILES FROM PRIVATE OWNER. MOST RECENT MILES 59K. CAUGHT FIRE WHILE PARKED IN GARAGE AND IS TOTALED. HAVE HAD ELECTRICAL PROBLEMS INCLUDING ELECTRIC SEAT STOP FUNCTIONING, AND DEAD BATTERY WHENEVER PARKED FOR MORE THAN 5 DAYS. REPLACED THE BATTERY, REPLACED THE ALTERNATOR, REPLACED THE SERPENTINE BELT. ON 11/17/07 AFTER 6-MONTHS OF THE SEAT NOT WORKING, THE DRIVERS SIDE ELECTRIC SEAT CONTROLS SUDDENLY BEGAN TO WORK AGAIN, A FEW HOURS LATER THE VAN CAUGHT FIRE (DRIVERS SIDE DOOR AND DASH) AND BURNED THE INTERIOR. INSURANCE DECLARED IT TOTALED. *TR

NHTSA ID 10209702 · filed Nov 22, 2007

I HAVE HAD MY 02 KIA FOR 2 YEARS. IT RAN GREAT FOR A FEW 1000 MILES BUT THEN IT JUST WENT HAYWIRE. THE PROBLEM THAT COST ME THE MOST TIME AND MONEY TURNED OUT TO BE THE FUEL PUMP. THE KIA DEALER IN CHARLSETON SC ORIGINALLY TOLD ME THAT IT WAS BAD GAS SO I CALLED TO THE GAS STATION ON THE MILITARY BASE THAT I GOT GAS FROM AND RAISED SAND. THEY PULLED THE WHOLE PUMP AND IT TURNED OUT TO BE GOOD GAS SO THE GOVERNMENT COULD NOT REIMBURSE MY MONEY SINCE IT WAS NOT THEIR FAULT. KIA WANTED TO CHARGE ME 500 DOLLARS TO PULL ALL THE FUEL COMPONENTS AND DISPOSE OF A FULL TANK OF GAS. IMAGINE THAT..I WAS WITHOUT MY VAN FOR 3 WEEKS SINCE I WAS STRANDED ON THE INTERSTATE WITH 2 KIDS AND MY PREGNANT WIFE. I ALSO HAD TO GET A RENTAL CAR. PROBLEMS: 1. FUEL PUMP-STRANDED ME FOR 3 WEEKS AND SOME DAYS ..NEW FUEL PUMP 2. NEW BATTERY-VEHICLE DIED ON ME IN FLORIDA. THOUGHT ALTERNATOR WENT OUT... 700 MILES AWAY FROM HOME. TOWED THROUGH INSURANCE AND BOUGHT REPLACEMENT BATTERY WOULD NOT JUMP START 3. FRONT MOTOR MOUNT WAS WENT BAD,HEARD CLUNKING NOISE IN FRONT OF VEHICLE. TWICE TO DEALER, BROKE DOWN, 1 WEEK AFTER GETTING IT BACK..DEALER FIXED UNDER WARRANTY 4. FRONT SUSPENSION STRUTS REPLACED DEALER REPLACED UNDER WARRANTY 5. AC WENT OUT IN FRONT AC STILL NOT FIXED.. DEALER SAYS THAT SINCE AFTERMARKET STEREO IS INSTALLED IT IS NOT COVERED BY WARRANTY 6. ALTERNATOR WENT OUT. VEHICLE BEING SERVICED NOW. ESTIMATED AT AROUND 600 DOLLARS TO FIX BY KIA. *JB

NHTSA ID 10173531 · filed Nov 14, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

2
reports

From owner reports, verbatim

MY HUSBAND DROVE OUR KIA SEDONA EX TO WORK & PARKED IT IN THE PARKING LOT. ABOUT 30 MINUTES LATER, A COLLEAGUE NOTICED THE VAN ENVELOPED BY FLAMES - BURNING SO INTENSELY THAT THE WINDSHIELD MELTED! FIRE DEPT CAME, BROKE WINDOWS, AND PUT OUT FIRE, WHICH THEY NOTED ORIGINATED IN DASHBOARD, BUT TRAVELED THROUGHOUT THE CAR. THE VEHICLE WAS TOTALED, BUT OUR INSURANCE (ALLSTATE) DIDN'T REALLY OFFER US ENOUGH TO SUFFICIENTLY REPLACE IT. WE HAVE APPEALED TO KIA. WE LOVED OUR SEDONA BEFORE THIS HAPPENED. *TR

NHTSA ID 10496333 · filed Feb 4, 2013

THE AIRBAG LIGHT ON THE 2002 KIA SEDONA HAS BEEN ON AND THE VEHICLE HAS BEEN ASSESSED MANY TIMES. PER THE MECHANIC AT THE DEALERSHIP THERE IS NO WAY TO IDENTIFY IF THE AIRBAG WORKS OR NOT. THE ENTIRE SYSTEM WOULD HAVE TO BE REPLACED WHICH IS VERY EXPENSIVE. THE ELECTRICAL COMPONENTS TO THE HATCHBACK HAVE FAILED AND THE ABILITY TO OPEN THE HATCHBACK HAS CAUSED AN ISSUE WITH RELEASING THE CAGE TO DROP THE SPARE TIRE. BE PREPARED THERE IS NOT A LIGHT THAT TELLS YOU THE HATCHBACK WILL NOT OPEN WHICH COULD LEAD TO A MULTITUDE OF PROBLEMS WHILE TRAVELING AT NIGHT. ESPECIALLY IF YOU HAVE A TIRE FAILURE WHILE ON THE HIGHWAY DRIVING OUT OF TOWN ON A WEEKEND AND GO TO OPEN THE HATCH AND IT WILL NOT OPEN, THEREFORE THE ABILITY TO USE THE SPARE IS NOW NULL AND VOID. HOPEFULLY THE CELL PHONE YOU OWN HAS RECEPTION TO CALL A TOW TRUCK TO TOW YOUR CAR TO THE NEAREST TOWN. ONCE THERE I HOPE THE HOTEL LEFT THE LIGHT ON BECAUSE THE TIRE STORE IS NOT OPEN AT 10 PM. THE BRAKE LIGHT HARDWARE IS NOT BOLTED IN PROPERLY- WHEN I BOUGHT MY VAN SOMEONE HAD ACTUALLY USED VELCRO TO HOLD THE BRAKELIGHTS/TAILIGHT COVERS IN PLACE. WHICH ALSO CONSISTS OF A HEADLIGHT ISSUE- WHEN THERE IS A LOT OF SNOW/RAIN I MUST REPLACE THE HEADLIGHTS EVERY 6 TO 8 WEEKS. *TR

NHTSA ID 10425332 · filed Sep 13, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

2
reports

From owner reports, verbatim

DRIVING DOWN THE ROAD AND WHEN YOU BRAKE TO SLOW DOWN THE TRANSMISSION DOWN SHIFTS FASTER THEN IT SHOULD AND ON SNOW COVERED ROAD THE FRONT STARTS TO SLIDE WHEN IT DOES THIS AND WHEN IT SHIFTS BACK UP IT VIBRATES OTHER THEN THAT ITS FINE ANY IDEA WHAT THE PROBLEM COULD

NHTSA ID 10854521 · filed Apr 9, 2016

I OWN A 2002 KIA SEDONA, AND 2 TIMES NOW THE TRANSMISSION LINKAGE HAS TOTALLY SEIZED. THE FIRST TIME THIS HAPPENED WAS LAST WINTER, AND THE VEHICLE HAD TO BE TOWED TO THE REPAIR SHOP. NOW AGAIN IN NOVEMEBER IT HAS HAPPENED. I WAS ABLE TO DRIVE THE VEHICLE TO THE REPAIR SHOP BUT ONCE THERE, THE VEHICLE WOULD NOT GO INTO GEAR AT ALL. IT WAS ACTUALLY TOWED INTO THE BAY FOR REPAIRS. EACH REPAIR WAS OVER 300.00 CDN. *TR

NHTSA ID 10251691 · filed Dec 13, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

2
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2002 KIA SEDONA EX. WHILE DRIVING 15 MPH, THE CONTACT HEARD A POPPING NOISE WHEN HE MADE A LEFT TURN. THE VEHICLE WAS TURNED TO THE RIGHT AND THE STEERING WHEEL KEPT SPINNING. THE CONTACT PULLED THE VEHICLE OVER AND IT WAS TOWED TO AN AUTO BODY SHOP. A MECHANIC DIAGNOSED THE FAILURE AS THE STEERING AND RACK. IN ADDITION, THE BEARINGS FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FROM WHERE IT WAS PURCHASED AND THEY STATED THAT THE STEERING FAILED AGAIN. THE VEHICLE WAS TEMPORARILY REPAIRED TO WHERE THE VEHICLE COULD BE DRIVEN, BUT HAS NOT BEEN REPAIRED COMPLETELY. THE FAILURE MILEAGE WAS 146,731 AND CURRENT MILEAGE IS 147,000. UPDATED 2/19/09*CN THE SHAFT WAS CRACKED AND THE GEARS WERE STRIPPED. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A STEERING RACK. UPDATED 02/20/09. *JB UPDATED 3/3/09 *CN THE VEHICLE NEEDED A WHEEL ALIGNMENT AND THE STRUTS NEEDED TO BE REPLACED. UPDATED 03/04/09. *JB

NHTSA ID 10253968 · filed Jan 6, 2009

I HAVE HAD MY 02 KIA FOR 2 YEARS. IT RAN GREAT FOR A FEW 1000 MILES BUT THEN IT JUST WENT HAYWIRE. THE PROBLEM THAT COST ME THE MOST TIME AND MONEY TURNED OUT TO BE THE FUEL PUMP. THE KIA DEALER IN CHARLSETON SC ORIGINALLY TOLD ME THAT IT WAS BAD GAS SO I CALLED TO THE GAS STATION ON THE MILITARY BASE THAT I GOT GAS FROM AND RAISED SAND. THEY PULLED THE WHOLE PUMP AND IT TURNED OUT TO BE GOOD GAS SO THE GOVERNMENT COULD NOT REIMBURSE MY MONEY SINCE IT WAS NOT THEIR FAULT. KIA WANTED TO CHARGE ME 500 DOLLARS TO PULL ALL THE FUEL COMPONENTS AND DISPOSE OF A FULL TANK OF GAS. IMAGINE THAT..I WAS WITHOUT MY VAN FOR 3 WEEKS SINCE I WAS STRANDED ON THE INTERSTATE WITH 2 KIDS AND MY PREGNANT WIFE. I ALSO HAD TO GET A RENTAL CAR. PROBLEMS: 1. FUEL PUMP-STRANDED ME FOR 3 WEEKS AND SOME DAYS ..NEW FUEL PUMP 2. NEW BATTERY-VEHICLE DIED ON ME IN FLORIDA. THOUGHT ALTERNATOR WENT OUT... 700 MILES AWAY FROM HOME. TOWED THROUGH INSURANCE AND BOUGHT REPLACEMENT BATTERY WOULD NOT JUMP START 3. FRONT MOTOR MOUNT WAS WENT BAD,HEARD CLUNKING NOISE IN FRONT OF VEHICLE. TWICE TO DEALER, BROKE DOWN, 1 WEEK AFTER GETTING IT BACK..DEALER FIXED UNDER WARRANTY 4. FRONT SUSPENSION STRUTS REPLACED DEALER REPLACED UNDER WARRANTY 5. AC WENT OUT IN FRONT AC STILL NOT FIXED.. DEALER SAYS THAT SINCE AFTERMARKET STEREO IS INSTALLED IT IS NOT COVERED BY WARRANTY 6. ALTERNATOR WENT OUT. VEHICLE BEING SERVICED NOW. ESTIMATED AT AROUND 600 DOLLARS TO FIX BY KIA. *JB

NHTSA ID 10173531 · filed Nov 14, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

2
reports

From owner reports, verbatim

BELT SEPARATION. THIS IS THE THIRD INCIDENT OF BELT SEPARATION ON THIS BRAND, TYPE OF TIRE ALL OF WHICH WERE PURCHASED AND MOUNTED IN 2004. *TR

NHTSA ID 10217951 · filed Feb 13, 2008

THIS IS A TIRE COMPLAINT. ON AUGUST 5, 2006, I EXPERIENCED TREAD SEPARATION AFTER ONLY 23,620 MILES. A DEFECTIVE PRODUCT PUT MY FAMILY IN DANGER. OVER THE COURSE OF ONE TRIP, I HAD TWO TIRES TO SEPARATE. A THIRD TIRE HAD SEPARATED ONE MONTH PRIOR. PLEASE NOT, YOUR FORM DID NOT ALLOW ME TO ENTER THE CORRECT TIRE INFO. THE TYPE IS MASTERCRAFT SENSY 01 98T 215/70/R15. *JB

NHTSA ID 10170003 · filed Oct 5, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

I OWN A 2002 KIA SEDONA, AND 2 TIMES NOW THE TRANSMISSION LINKAGE HAS TOTALLY SEIZED. THE FIRST TIME THIS HAPPENED WAS LAST WINTER, AND THE VEHICLE HAD TO BE TOWED TO THE REPAIR SHOP. NOW AGAIN IN NOVEMEBER IT HAS HAPPENED. I WAS ABLE TO DRIVE THE VEHICLE TO THE REPAIR SHOP BUT ONCE THERE, THE VEHICLE WOULD NOT GO INTO GEAR AT ALL. IT WAS ACTUALLY TOWED INTO THE BAY FOR REPAIRS. EACH REPAIR WAS OVER 300.00 CDN. *TR

NHTSA ID 10251691 · filed Dec 13, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

MY ISSUE IS WITH THE VENTILATION SYSTEM ON THE CAR. WHEN IT IS USED FOR A LONGER PERIOD OF TIME THE FOLLOWING PROBLEM OCCURS: YOU HERE THE BLOWER BLOWING AIR, BUT WHEN WHEN YOU CHECK THE VENTS BY THE FRONT WINDSHIELD THERE ISN'T ANY AIR COMING OUT. WHEN YOU CHANGE THE VENT FROM THE WINDSHIELD TO FLOOR, THERE IS NOT AIR COMING OUT. NOTE: THAT ONLY HAPPENS AFTER LONGER USAGE TIME. WHEN THE CAR ISN'T USED FOR A HOUR OR SO, EVERYTHING WORKS AGAIN. I HAVE HAD THIS PROBLEM WITH THIS CAR FOR THE PAST 3 1/2 YEARS. IT HAS BEEN AT THE DEAL WITH THIS ISSUE OVER 5 TIMES AND EVERY TIME I HAVE TAKEN THE CAR IN TO BE CHECK, THE DEAL COULD NOT FIND ANYTHING WRONG. THEY WOULD JUST CHANGE A PART OR TWO OR NOTHING AT ALL AND SAY THERE IS NOTHING WRONG. I HAVE BEEN TOLD BY PRIVATELY OWNED MECHANIC THAT THE ISSUE MAY BE WITH A DEFECTIVE VACUUM PART THAT ALLOWS THE AIR TO BE WITCHED . AT THIS POINT I JUST DO NOT KNOW WHAT TO DO WITH THIS ISSUE. *TR

NHTSA ID 10212398 · filed Dec 20, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .