Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
175
Latest Oct 8, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
23
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jun 4, 2004
What this page shows
Our database holds 175 NHTSA owner-reported complaints for the 2004 Kia Sedona. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 175 · page 1 of 7
Filed Oct 8, 2021
Fire reported
Everything appears normal driving down road bout 45 to 50 mph. Slowed down for car n front was turning when I noticed smoke coming from under hood around headlights both sides. Then we pulled into a storage unit place. When even more smoke . I got out popped hood it was all on fire. I turned off van and a friend and I got a couple cups and dipped in water puddle and put fire out , while we were watching to make sure it restarted 2 more times. After half hour goes by and no more smoke . Closed van up found a ride home after contacting insurance company.
NHTSA ID
11436117
Incident
Oct 7, 2021
Other / unspecified
Filed Mar 28, 2020
I HAVE A 2004 KIA SENDONA LX VAN AND THE WHEEL BARRINGS ARE BAD I FIXED IT ONCE ALREADY A MONTH AGO AND IT IS ALREADY BROKEN AGAIN BOTH TIMES IT COMPLETELY FELL APART IN TO LITTLE PEICES WHEN I TOOK THE WHEEL OFF.
NHTSA ID
11319611
Incident
Mar 28, 2020
Mileage
18,000 mi
Engine
Filed Apr 2, 2019
Fire reported
TL* THE CONTACT OWNED A 2004 KIA SEDONA. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE CONTACT MENTIONED THAT THE CAUSE OF THE FIRE WAS UNKNOWN. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,100.
NHTSA ID
11193363
Incident
Mar 30, 2019
Mileage
100,100 mi
Engine
Filed Oct 21, 2018
Fire reported
MY 2004 KIA SEDONA WAS SITTING STATIONARY IN MY DRIVEWAY ENGINE WAS OFF. WHEN SOMETHING IN THE ENGINE COMPARTMENT CAUGHT FIRE CAUSING EXTENSIVE DAMAGE TO ENGINE PARTS ON THE TOP SIDE OF THE ENGINE. SUCH BE AS FLUID RESERVOIRS WIRING, FUSE BOX, AND MORE.
NHTSA ID
11141627
Incident
Sep 1, 2018
Mileage
25,000 mi
Filed Mar 21, 2018
Fire reported
ON SATURDAY, DECEMBER 16, AT APPROXIMATELY 11:30 AM, MY WIFE'S 2004 KIA SEDONA SPONTANEOUSLY CAUGHT FIRE IN THE DRIVEWAY OF OUR HOME. I HAD DRIVEN IT THAT MORNING TO RUN A QUICK ERRAND, ACTUAL DRIVE TIME LESS THAN HALF AN HOUR WITHOUT ANYTHING OUT OF THE ORDINARY. I RETURNED HOME, PARKED IN OUR DRIVEWAY BEHIND MY FORD WINDSTAR. BOTH MY WIFE AND MYSELF WERE IN OUR HOUSE WHEN WE HEARD A LOUD BOOM FOLLOWED SHORTLY BY A SECOND BOOM. THAT IS WHEN WE SAW THAT FIRE WAS COMING FROM THE ENGINE COMPARTMENT OF HER VAN AND THE REAR OF MY WINDSTAR WAS ON FIRE. WE IMMEDIATELY CALLED 911 AND SHORTLY THEREAFTER OUR LOCAL FIRE COMPANY ARRIVED AND BEGAN FIGHTING THE BLAZE. BY THAT TIME BOTH VEHICLES WERE ENGULFED IN FLAMES. THE FIRE APPEARS TO HAVE STARTED IN THE ENGINE COMPARTMENT OF THE KIA. BOTH VEHICLES ARE A TOTAL LOSS. UNTIL THIS INCIDENT, NOTWITHSTANDING BASIC MAINTENANCE AND REPAIRS, THE KIA SEDONA WAS A VERY RELIABLE VEHICLE. AS WITH THE WINDSTAR, MAINTENANCE AND REPAIRS WERE DONE ON A REGULAR AND AS NEEDED BASIS BY THE SAME SHOP THAT HAS WORKED ON ALL OUR VEHICLES FOR OVER 10 YEARS. I AM SURE I CAN PRODUCE MAINTENANCE AND REPAIR RECORDS IF NEEDED. THE LAST TIME THE KIA WAS SERVICED WAS LATE OCTOBER OF THIS YEAR TO REPLACE AN ALTERNATOR.
NHTSA ID
11080722
Incident
Dec 16, 2017
Mileage
214,000 mi
Filed Jun 5, 2017
WHEN I WENT TO START MY CAR IT IMMEDIATELY SHUT OFF, AS IT OCCASIONALLY DOES. THE RPM'S DROPPED AND THE ENGINE CUT OUT. USUALLY THE PROBLEM IS RESOLVED BY ME REVVING THE ENGINE FOR A MINUTE OR TWO, BUT THE PROBLEM PERSISTED LONGER THAN USUAL. IT EVENTUALLY STAYED ON AND I TRIED TO DRIVE AWAY. AS I CHANGED INTO GEAR EVERYTHING SEEMED OKAY, I REVERSED FROM WHERE I WAS PARKED THEN I PUT IT INTO DRIVE AND WHILE IN THE MIDDLE OF THE ROAD THE ENGINE CUT OUT AND I WAS STUCK THERE FOR ONLY A FEW SECONDS LUCKILY. I DROVE BACK TO WHERE I WAS PARKED AND AS I STOPPED THE ENGINE CUT OUT ON ME. THIS TYPICALLY HAS HAPPENED TO ME WHEN THE GAS TANK WAS BELOW HALF. I MANAGED TO GET TO A GAS STATION AND FILL UP AND THAT STOPPED THE PROBLEM.
NHTSA ID
10993222
Incident
Jun 5, 2017
Mileage
101,294 mi
AirbagsBody & structure
Filed Jun 1, 2017
Crash reported
"TAKATA RECALL" ON TUESDAY MAY 9, 2017 WE WERE INVOLVED IN AN AUTOMOBILE ACCIDENT. TO OUR AMAZEMENT AND HORROR, NOT ONE AIRBAG DEPLOYED . 'WE WERE HIT ON THE PASSENGER SIDE OF THE VAN . THE FRONT PASSENGER DOOR REQUIRED ASSISTANCE FROM THE POLICE/FIRE FIGHTERS ASSISTANCE TO EXIT THE VAN HOWEVER THE SLIDING DOOR COULD NOT BE OPENED REQUIRING REMOVING THE BABY THROUGH THE DRIVER'S SIDE. THE LIGHT TURNED GREEN AND WE BEGAN TO MOVE FORWARD WHEN OUR VAN WAS STRUCK BY THE OTHER CAR EXITING A PARKING LOT. NEITHER ONE OF US SAW THE ADVANCE NOR IMPACT OF THE OTHER CAR. AFTER REALIZING WHAT HAPPENED WE CALL EMERGENCY VEHICLES FOR ASSISTANCE. WE WERE INSTRUCTED TO MOVE OUR VAN TO A SAFE LOCATION AND WAIT FOR H
NHTSA ID
10992708
Incident
May 9, 2017
Mileage
158,000 mi
Engine
Filed May 15, 2017
Fire reported
TL* THE CONTACT OWNS A 2004 KIA SEDONA. WHILE STATIONARY, THE FRONT END OF THE VEHICLE ERUPTED INTO FLAMES. THE CONTACT STATED THAT THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT. A POLICE REPORT WAS NOT FILED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FIRE. THE FAILURE MILEAGE WAS 110,000.
NHTSA ID
10985783
Incident
May 15, 2017
Mileage
110,000 mi
Electrical
Filed Mar 30, 2017
TAKATA RECALL..MY VAN STALLS OUT NO MATTER WHERE..STOPPED AT IDLE IT RANDOMLY SHUTS OFF..DRIVING AVERAGE SPEED IN TOWN 45MPH IT RANDOMLY SHUTS OFF..ON THE HWY. SPEEDS AVERAGE FROM 55 TO 70 MPH IT RANDOMLY SHUTS OFF ..IN HEAVY TRAFFIC THIS IS VERY DANGEROUS..I HAVE REPLACED THE FOLLOWING.. FUEL PUMP FUEL FILTER FUEL PUMP RELAYS THROTTLE POSITION SENSOR MASS AIR FLOW SENSOR CRANK SHAFT POSITION SENSOR OXYGEN SENSOR FUEL COIL PACKS SPARK PLUGS INTAKE GASKETS INJECTORS AIR FILTER JUST LIKE THE HUNDREDS OF PEOPLE ON THE FORUMEBAY ABOUT KIA SEDONA..I'VE PUT $1000'S IN THE VAN WITH NO SOLUTION TO THE DANGEROUS ISSUES..THE ONLY THING LEFT TO CHANGE IS THE INTERNAL WIRING..THIS PROBLEM IS WAY TO COMMON FOR KIA NOT TO HAVE A RECALL ON IT..ITS A HUGE SAFETY HAZARD AND NEEDS TO HAVE SOMETHING DONE ABOUT IT..NOT JUST FOR ME BUT FOR EVERYONE THAT HAS A KIA SEDONA..ITS OBVIOUSLY A SHORT IN THE WIRING AND IS A MANUFACTURER FLAW FOR SO MANY PEOPLE TO HAVE THE SAME ISSUE..BTW MY VAN ONLY HAS 100.000 MILES ON IT I'VE SEEN SOME AS LOW AS 30.000 WITH THIS SAME ISSUE..NO EXCUSES FOR THIS..ANY KIND OF ELECTRONIC SHORT OUT HAS POTENTIAL FOR FIRE NOT TO MENTION THE HAZARDS OF THE VAN RANDOMLY STOPPING IN TOWN AT INTERSECTION ON THE INTERSTATE .
NHTSA ID
10969516
Incident
Mar 30, 2017
Mileage
100,000 mi
Steering
Filed Nov 4, 2015
MY STEERING IN MY 2004 KIA SEDONA LX IS TENDING TO BIND AND NEARLY LOCK UP AROUND TURNS. THIS PROBLEM COMES AND GOES.
NHTSA ID
10788466
Incident
Nov 1, 2015
Mileage
120,500 mi
Electrical
Filed May 14, 2015
Fire reported
UPON RETURNING HOME AND PARKING MY VAN AFTER RUNNING AN ERRAND OF ABOUT 5 MILES, I SAW SMOKE COMING FROM THE ENGINE COMPARTMENT, RAN TO GET A FIRE EXTINGUISHER, THE FIRE WAS PUT OUT WITHIN 60 (SIXTY) SECONDS AFTER SEEING THE SMOKE. REMOVING THE AIR CLEANER AND OTHER COMPONENTS, -- THE WIRE HARNESS ON THE PASSENGER SIDE OF THE ENGINE COMPARTMENT WAS FOUND CHARRED BY THE FIRE. NO IMMEDIATE REASON WAS FOUND FOR THIS INCIDENT TO OCCUR.
NHTSA ID
10716372
Incident
May 13, 2015
Mileage
130,000 mi
Electrical
Filed Mar 19, 2015
Fire reported
CAUGHT ON FIRE WHILE PARKED AFTER DRIVING ENGINE WAS OFF . HISTORY OF OIL LEAKS. #15003607 VAN TOTALED AND SENT TO SALVAGE YARD. *TR
NHTSA ID
10695433
Incident
Jan 27, 2015
Mileage
172,000 mi
Steering
Filed Feb 6, 2015
MY VAN WONT STEER. IT IS TIGHT AND WONT LET ME GO LEFT OR RIGHT.
NHTSA ID
10681668
Incident
Feb 6, 2015
Mileage
297,400 mi
Electrical
Filed Dec 30, 2014
TL* THE CONTACT OWNS A 2004 KIA SEDONA. WHILE OPENING THE FRONT DRIVER SIDE EXTERIOR DOOR HANDLE, ALL FOUR DOORS ON THE VEHICLE LOCKED INDEPENDENTLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 6/11/15*CN UPDATED 06/16/15*JB
NHTSA ID
10669086
Incident
Jan 15, 2014
Mileage
150,000 mi
ElectricalSteering
Filed Dec 26, 2014
WHILE DRIVING IN WET CONDITIONS THE BRAKE AND BATTERY LIGHT WILL COME ON INSTRUMENT PANEL AND THERE IS A LOSS OF POWER OF STEERING. WHEN TAKEN TO KIA DEALERSHIP TO FIX PROBLEM THEY TOLD US IT IS A COMMON COMPLAINT AMONG KIA CARS. THEY CHECKED ALL BELTS, BATTERY AND ALTERNATOR ALL TESTS CAME BACK NORMAL. WHILE DRIVING IT IS DANGEROUS TO LOSE POWER OF STEERING ESPECIALLY IN WET CONDITIONS. *TR
NHTSA ID
10668374
Incident
Oct 7, 2014
Mileage
60,000 mi
Driver assistance
Filed Sep 24, 2014
TL* THE CONTACT OWNS A 2004 KIA SEDONA. WHILE DRIVING APPROXIMATELY 40 MPH, THE SPEEDOMETER FLUCTUATED AND SEIZED INTERMITTENTLY. IN ADDITION, THE VEHICLE WOULD ACCELERATE INDEPENDENTLY. IN ORDER TO PREVENT THE FAILURE, THE CONTACT HAD TO DRIVE AT A SLOWER SPEED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V329000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
NHTSA ID
10638653
Incident
Aug 1, 2014
Mileage
96,000 mi
Steering
Filed Sep 22, 2014
WHILE MAKING RIGHT AND LEFT TURNS THE STEERING BECOMES VERY TIGHT. THE POWER STEERING FLUID WAS FINE. NO OTHER WARNINGS. THIS MADE ME VERY SCARED TO MAKE TURNS. I DID MY BEST TO AVOID TURNS ONLY IF ABSOLUTELY NECESSARY FOR TWO DAYS. IN MY 32 YEARS OF DRIVING I HAVE NEVER HAD THIS HAPPEN TO ME. WHEN I TOOK IT TO TIRE CHOICE AND TOTAL CAR CARE THEY SAID IT WAS MY INTERMEDIATE STEERING SHAFT NEED TO BE REPLACED. I HAD IT REPLACED THAT DAY 9/20/14. *TR
NHTSA ID
10638133
Incident
Sep 18, 2014
Mileage
129,994 mi
Electrical
Filed Aug 14, 2014
Fire reported
WIRING UNDER SEAT SHORTED CAUSING SMALL FIRE INSIDE..EXTINGUISHED WIRING UNDER CAR IN SAME AREA MELTED SHORTING EVERY THING OUT. *TR
NHTSA ID
10622317
Incident
Jul 30, 2014
Mileage
139,685 mi
Steering
Filed Apr 25, 2014
STEERING NOISE AND HIGHER THAN NORMAL STEERING RESISTANCE REFERENCE BULLETIN TSB-019 THIS IS RIDICULOUS THAT THERE HASN'T BEEN A RECALL! ARE WE JUST WAITING FOR A WRECK THAT ACTUALLY KILLS SOME ONE? WE WERE TURNING ONTO THE HIGHWAY AND THE STEERING WHEEL LOCKED AND HAD TO BE TURNED BACK TO STRAIGHT OR ELSE IT WOULD HAVE JUST KEPT TURNING US INTO ONCOMING TRAFFIC. *TR
NHTSA ID
10584969
Incident
Apr 25, 2014
Airbags
Filed Jan 13, 2014
Crash reported
TL* THE CONTACT OWNS A 2004 KIA SEDONA .THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE CONTACT CRASHED INTO A DEER BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 152,500. THE VIN WAS UNAVAILABLE.
NHTSA ID
10559674
Incident
Jan 9, 2014
Mileage
152,500 mi
Tires & wheels
Filed Aug 23, 2013
THIS IS THE SECOND SET OF DOUGLAS TIRES I HAVE HAD TO PAY FOR EVEN THOUGH WALMART SAYS IT IS A MANUFACTURE DEFECT THEY GET HOLES IN THE SIDE OF THE TIRES THIS TIME THE WHOLE INSIDE OF MY TIRE IS GONE LOOKS LIKE ROPE HANGING OUT ME AND MY DAUGHTER COULD OF BEEN SERIOUSLY HURT OR KILLED SO I THINK THAT DOUGLAS SHOULD HAVE TO REPLACE MY TIRES ON MY KIA MINI VAN I AM SICK AND TIRED OF WALMART AND THE DOUGLAS TIRES I CANNOT AFFORD MORE TIRES HERE IS THE DOT NUMBER ON THE TIRES AND THE SIZETHEY R EXTRA TRAC [[ MTS 215/70R15 MD34 O1R 17/11 SOMETHING NEEDS TO BE DONE. *TR
NHTSA ID
10536846
Incident
Aug 22, 2013
Engine
Filed Jul 29, 2013
Fire reported
TL* THE CONTACT OWNS A 2004 KIA SEDONA. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE FROM UNDER THE HOOD WHILE DRIVING AN UNKNOWN SPEED. THE CONTACT WAS ABLE TO MOVE OFF THE ROADWAY AND CALLED THE FIRE DEPARTMENT, WHO EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DEEMED AS DESTROYED BY THE CONTACT'S INSURANCE AGENCY. THE FAILURE AND CURRENT MILEAGES WERE 135,000.
NHTSA ID
10532292
Incident
Jun 26, 2013
Mileage
135,000 mi
Brakes
Filed Jul 24, 2013
ABS MODULE IS DEAD. *TR
NHTSA ID
10531691
Incident
Jul 1, 2013
Mileage
63,000 mi
ElectricalFuel systemInterior & seats
Filed Mar 4, 2013
VAN DOES NOT STAY STARTED. SENSOR CONTROL AND SHORT ON SEATS. *TR
NHTSA ID
10501254
Incident
Dec 26, 2011
Driver assistance
Filed Jan 22, 2013
Crash reported2 injuries reported
TL* THE CONTACT OWNS A 2004 KIA SEDONA. THE CONTACT STATED THAT WHILE EXITING A CAR WASH, SHE SHIFTED FROM NEUTRAL TO DRIVE WITH THE BRAKE PEDAL DEPRESSED WHEN THE VEHICLE SUDDENLY ACCELERATED ON INDEPENDENTLY. THE VEHICLE THEN TRAVELED OVER A CURB BEFORE CRASHING INTO A TREE. THE VEHICLE CONTINUED TO ACCELERATE AND CAME TO A STOP WHEN THE FRONT AND REAR TIRES BECAME FLAT AND THE CONTACT SHIFTED INTO NEUTRAL. BOTH THE CONTACT AND A FRONT PASSENGER SUSTAINED BRUISING FROM THE CRASH AND WERE TRANSPORTED VIA AMBULANCE TO A HOSPITAL FOR TREATMENT OF THEIR INJURIES. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
NHTSA ID
10493816
Incident
Jan 17, 2013
Mileage
78,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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