2014 Kia Sedona Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2014 Kia Sedona, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical1329.5%
- Engine818.2%
- Body & structure613.6%
- Visibility36.8%
- Driver assistance36.8%
- Airbags36.8%
- Interior & seats24.5%
- Powertrain (other)24.5%
- Brakes24.5%
- Fuel system12.3%
- Exterior lighting12.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Intermittent brake light reporting since November and repaired for leaking Fluid. December it continued and been leaking brake fluid. 3 seperate repair companies assessed and found the same issue that the brake module needs to be replaced and electrical compromised. The vehicle is currently at the Kia dealership (Cowboy Kia, Conroe, TX) awaiting repairs.
TWO ISSUES: 1. Latch on rear hatch back 2. Buttons on ceiling for side doors became inoperative Problems started after my first recall, but these were sporadic, so it was easy to dismiss it because the dealer was cooperative and professional. But now, I noticed there are no recalls other than complaints about the same issues. I suspect that there is a "switch" or command in the program that reverses, but I don't have a clue, other than it is irritating that I have to wait for some upgrade but it does not seem to be listed in order to resolve these issues that are not my fault, but have something to do with the original side door issue, and then a software security upgrade that I am supposed to wait and get before these are fixed. Who contacts us, in writing about these issues?
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Fire and smoke appeared from crevice of right side of hood while driving.Temp.gauge shot up and engine over heated.Shut car off at hotel and restarted Kia Sedona next morning to take to a Tulsa,OK nearby dealership.It performed weakly with a thumping sound albeit without over heating.Service dept at midtownkia on 4747 S Yale; informed me I need an engine replacement costing around $16,000.
WE WERE TRAVELING FROM BLOOMSBURG, PA TO MYRTLE BEACH, SC ON DECEMBER 26, 2019 AND AS WE WERE PULLING OFF THE ROAD TO FIND A GAS STATION THE ENGINE TURNED OFF/STOPPED WORKING AND WE LOST THE POWER STEERING. LUCKILY MY HUSBAND WAS ABLE TO SAFELY PULL OFF THE SIDE OF THE ROAD AND STOP IN A SAFE AREA. AT THAT TIME THE ENGINE SMOKED AND WE CHECKED ALL THE FLUIDS. THE OIL APPEARED TO BE LOW BUT NO INDICATOR LIGHTS CAME ON PRIOR. WE PROCEEDED TO GET OIL AND AFTER WE PUT IT IN AND TRIED TO DRIVE IT THERE WAS A LOUD KNOCKING SOUND SO WE DID NOT PROCEED FORWARD. WE CALLED FOR A TOW TRUCK TO TOW US TO THE CLOSEST KIA DEALERSHIP WHICH WAS KOONS OF WOODBRIDGE, VA WHICH WAS 10 MINUTES AWAY. AFTER WE GOT IT THERE THEY WERE ABLE TO START IT AND MOVE IT INTO THE GARAGE. WE TOLD THEM WHAT HAPPENED AND THAT WE FILLED THE OIL, THAT THERE WERE NO SENSOR ALERTS BEFORE THE ENGINE JUST SHUT OFF. AFTER THEY LOOKED INTO THE VEHICLE THEY TOLD US THAT THEY COULDN'T FIND ANY OIL LEAKS BUT TO DIAGNOSIS IT THEY'D HAVE TO TEAR THE ENGINE DOWN. THEY ADVISED THAT THE DIAGNOSTICS AND REPAIR MIGHT BE COVERED BY KIA'S POWER TRAIN WARRANTY BUT IF ANY SLUDGE WAS FOUND IT WOULD VOID THE WARRANTY. THEY ESTIMATED THE DIAGNOSIS AND REPAIR TO THE ENGINE TO BE $10,000 DOLLARS. THEY BELIEVED THEY KNEW WHAT THE PROBLEM WAS AND TWO KEY PARTS WOULD NEED TO BE REPLACED. WE OPTED TO TRADE THE VEHICLE IN TO KOONS KIA IN WOODBRIDGE AND PURCHASED A 2018 SORENTO LEFT OVER DUE TO THE TIME IT WOULD TAKE TO DIAGNOSIS THE ENGINE FAILURE AND POSSIBLE COSTS. THIS WAS THE FIRST DAY OF OUR VACATION.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
The sliding doors of the Van do not stay closed. We could be driving down the road when they open and the chime starts going off. We find this is commonly associated with the scenerios right after the auto-close mechanism closes the door. (This is another issue as it does not reliably close the door.) To resolve the door suddenly opening situation, we have to stop, put the vehicle in park, and usually end up having to have the driver or front passenger get out of the car, wait for the auto-close system to get close to closing and then slam the back end of the door into place to get it to hold. We did try to take it to the Kia Dealership in Ogden Utah but the service manager there said he could not reliably replicate it so could not fix it. Apparently slamming the door is considered a viable alternative to the auto-close mechanism. We were told it is not a defect and that these things happen. It should be noted for other drivers, that the auto-close mechanism does appear to be closed. The door sensor does not chime to give warning that it is not seated all the way. Instead, as mentioned, we will be driving down the road when the door will rattle and open a little ways and the chime immediately starts going off. You will slow down and it the chime will stop, but once you pull over and take a look you will see the back end of the door is open a centimeter or so. Further to this point, if you dont immediately pull over, the door can pop open the rest of the way. What is most concerning is that it can happen anytime. I ahve not found any logical rhyme or reason for the issue. However I have had kids sitting near the door when the door opened on me. Luckily the seatbelts kept them in the car even though we were caught off-guard by the suddeness of the issue.
The contact owns a 2014 Kia Sedona. The contact stated that the passenger’s side sliding door failed to open as needed. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing a control module replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact was informed that the sliding door was not included in a recall. The failure mileage was approximately 52,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The contact owns a 2014 Kia Sedona. The contact stated that while driving in sunlight, the contact became aware of bubbles on the windshield, causing blurred vision while driving. The dealer was notified of the failure, but the vehicle was not inspected. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 127,000.
TL* THE CONTACT OWNS A 2014 KIA SEDONA. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD EXPLOSION COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. FROM THE REARVIEW MIRROR, THE CONTACT NOTICED FRAGMENTS OF GLASS FALLING OFF THE VEHICLE. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD. WHEN SHE LOOKED UP, SHE NOTICED THAT THE SUN ROOF WAS SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO HAWKINSON KIA (LOCATED AT 5501 MILLER CIR DR, MATTESON, IL 60443, (708) 720-8999) WHERE NO SIGNS OF AN IMPACT WERE PRESENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 61,000. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2014 KIA SEDONA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED AND DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. UPDATED 09/03/15*LJ UPDATED 11/01/2017*CN
AT VARIOUS TIMES WHEN WE DEPRESS THE ACCELERATOR PEDAL THE ENGINE WILL NOT RESPOND. UNTIL WE TAP ON THE PEDAL SEVERAL TIMES THEN THE ENGINE RPM'S WILL ADVANCE. THIS CONDITION IS VERY HAZARDOUS BECAUSE IF WE ARE TRYING TO MERGE INTO MOVING TRAFFIC THE VEHICLE WILL ONLY MOVE AT ENGINE IDLE SPEED. THIS CONDITION COULD CAUSE A SERIOUS CRASH OR EVEN DEATH AS WE NEVER KNOW WHEN THE VEHICLE WILL FAIL TO ACCELERATE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
PLEASE DO RECALL ON THIS 2014 KIA Sedona, only 53,000 miles, for bad airbag system 2014 KIA airbag light on instr panel comes on, then off, then stays on. I took it to kia dealer and they said it was the ocs (passenger occupant sensor) in the seat, BUT when i sit in the drivers seat and with both seatbelts latched, i can press down on pass seat and the passenger airbag off light on the middle dash next to clock goes off (doesn't this say the sensor mat in the seat "is" working ? )... I wondering if they mis-diagnosed it. Any ideas how to get the instr airbag light to go off ? I checked 2 airbag fuses under dash, both good. Interestingly around the same time as the instru airbag light started staying on, the 2nd cigarette light blew a fuse (related? ) ... THANKS if you can please text me when any answer is posted [XXX]... thx or email me so I know to check. Dealer said $1,000 to fix it ?? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I was involved in an auto accident on September 28, 2021 which totalled my 2014 Kia Sedona. The crash was severe and was a front impact accident which spun the van 45 degrees and into a tree branch. None of the airbags on the vehicle deployed. The vehicle is not available for inspection. There were no airbag recalls or warning lights prior to this incident.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
CYBER SAFETY ALERT - BAD SOFTWARE UNLOCKS ALL DOORS 100X /DAY COUNTERMANDING DRIVER INPUT: PLEASE MAKE THIS A RECALL TO FORCE THEM TO FIX THIS VERY DANGEROUS OCCUPANT SAFETY PROBLEM. CAR HAS BEEN TO 2 DEALERS 4 X TOTAL, THEY KEEP SAYING ITS UNFIXABLE. KIA CUST SERVICE REFUSE TO DO ANYTHING.(KIA CASE #[XXX], ) DAYTONA BEACH DEALER REFUSES REFUND OR REPLACEMENT CAR. IS THERE ANY WAY FOR SOMEONE FROM NHTSA TO CONTACT KIA IN KOREA AND GET SOME ACTION ON FIXING THE SOFTWARE DOOR UNLOCK 100X / DAY PROBLEM ? THERE ARE 4 DIFF SITUATIONS IN WHICH THE DOORS UNLOCK CREATING A VERY UNSAFE SITUATION FOR CRIME/CARJACKING/ AND WORSE. 2014 KIA SEDONA EX VIN # [XXX] ITS SHOULD BE A SIMPLE SOFTWARE UPDATE FIX TO ALLEVIATE THE PROBLEM : UNLOCKS WITHOUT DRIVER PERMISSION WHEN: 1. PUT IN PARK 2. KEY OUT 3. KEY IN 4. IF YOU WANT TO WARM UP CAR WHILE LOADING CARGO/PEOPLE IT CONSTANTLY COUNTERMANDS THE DRIVER INSTRUCTION TO LOCK DOORS, THIS GOES LIKE THIS: DRIVER PUSHED LOCK BUTTON , IT UNLOCKS ALL DOORS W/O PERMISSION, DRIVE AGAIN PUSHES LOCK, IT IMMEDIATELY UNLOCKS ALL DOORS AGAIN, REPEATS OVER AND OVER AND OVER INFINITELY ... IN THIS DAY /AGE OF TERRORISM, CRIME, KIDNAPPING, ETC... ITS IMPERATIVE THAT NHTSA AND CITIZENS GET THESE SITUATIONS SOLVED SO THAT AT LEAST THE DRIVER CAN KNOW THE DOORS STAY LOCKED WHEN THE LOCK BUTTON IS PUSHED AND THAT THE COMPUTER WON'T CONSTANTLY VETO DRIVER EFFORTS FOR SECURITY. THANKS>.. PLEASE SO SOMETHING < ANYTHING!>.. KIA CUST SERVICE REFUSES TO DO ANYTHING EXCEPT READ FROM A SCRIPT. KIA HEADQUARTERS IN KOREA SEEM NOT TO HAVE CONTACT # INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
CYBER SECURITY ISSUE: WHEN DRIVER STOPS CAR: DOOR UN-LOCK 100X/DAY, CONSTANT BATTLE FOR SECURITY. DEALER SAYS THERE IS NO WAY TO FIX IT, BUT REALLY THERE IS. SOFTWARE PATCH FROM KIA WOULD ALLOW DEALER WITH SCAN TOOL TO CHANGE PREFERENCES SO THAT THE DOOR LOCKS STAY LOCKED UNTIL USER DETERMINES THAT THE "COAST IS CLEAR" OF CRIMINALS, TERRORISTS, CARJACKERS, KIDNAPPERS, KILLERS, ROBBERS, RAPISTS,ETC THIS MAY SOUND INNOCUOUS BUT THE REALITY IS: IF DRIVER UNLOCKS JUST THE DRIVER DOOR, THE ALL OTHER DOORS INCLUDING TAILGATE UNLOCK MAKING CAR OPEN TO THE WORLD, WHEN DRIVER RELOCKS THE DOORS, THE COMPUTER UNLOCKS THEM AGAIN, THIS GOES ON UNTIL THE FRUSTRATED DRIVER EITHER EXITS THE CAR OR RESTARTS CAR AND PUTS IT IN GEAR, THEN HE HAS TO AGAIN RELOCK THE DOORS. VERY UNSAFE : IN THIS DAY AND AGE OF CYBER SECURITY ISSUES WITH TERRORIST AND CARJACKING, KIDNAPPING ETC. ALL DOORS ARE ALSO UNLOCKED WHEN THE CAR IS PUT IN PARK, DRIVER RELOCKS, THEN WHEN KEY IS WITHDRAWN FROM IGNITION DOORS AGAIN UNLOCK, DRIVER RELOCKS AGAIN, WHEN DRIVER PUTS KEY RESTARTS THE CAR, ALL DOORS AGAIN UNLOCK... ITS NEAR CONSTANT EXPOSURE TO THE WORLD OF CRIMINALS. I HAVE CONTACTED KIA DEALERS, TAKEN IT IN TWICE-NO LUCK, CALLED KIA HEADQUARTERS CUST SERVICE 6-7 TIMES - NO RESPONSE AFTER 1 WEEK, CALLED 14 KIA DEALERS - NO HELP, EVEN TWEETED 4 TIMES TO KIA CEO [XXX].- NO RESPONSE AFTER 5 DAYS.. PLEASE MAKE THIS A RECALL FOR SW UPDATE OR REPLACE BCM WITH UPDATED VERSION.. CRIMINALS ARE SMART AND THEY KNOW THEY SIMPLY HAVE TO WAIT THAT SOME POOR VICTIM STOPS THE CAR TO KNOW THAT THE DOORS WILL OPEN, AND THEY THEN CAN ARGUE THAT THE VICTIM ACTUALLY OPENED THE DOORS MAKING IT AS IF IT WERE AN INVITATION. THANK YOU THANK YOU THANK YOU AHEAD OF TIME ! THIS IS VERY INSECURE CRITICALLY DANGEROUS ISSUE AND ALSO DISTRACTS THE DRIVER ALOT (DISTRACTED DRIVING IS DANGEROUS). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
Fire and smoke appeared from crevice of right side of hood while driving.Temp.gauge shot up and engine over heated.Shut car off at hotel and restarted Kia Sedona next morning to take to a Tulsa,OK nearby dealership.It performed weakly with a thumping sound albeit without over heating.Service dept at midtownkia on 4747 S Yale; informed me I need an engine replacement costing around $16,000.
I WAS DRIVING THE 2014 KIA SORENTO ON US27 IN CINCINNATI, OHIO (55MPH ZONE) AND ALL OF A SUDDEN THE VEHICLE SLOWED (I WASN'T PRESSING THE BRAKE PEDAL) AND THE VEHICLE STOPPED IN THE MIDDLE OF A BUSY ROADWAY. I HAD TO FLOOR THE GAS TO GET IT TO MOVE TO THE SIDE OF THE ROADWAY. THERE WAS A ODOR OF SOMETHING BURNING WHEN I FINALLY GOT OUT OF THE ROAD. THE TRACTION CONTROL LIGHT WAS ILLUMINATED DURING THE TIME. THE VEHICLE HAD TO BE TOWED TO A LOCAL KIA DEALER. THEY SAID IT HAD 5 MAJOR CODES ON DIAGNOSTIC, THEY COULDN'T DUPLICATE THE PROBLEM THAT LEAD ME TO THE DEALER. BUT THEY WOULDN'T RETURN THE VEHICLE DUE TO SAFETY CONCERNS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
Intermittent brake light reporting since November and repaired for leaking Fluid. December it continued and been leaking brake fluid. 3 seperate repair companies assessed and found the same issue that the brake module needs to be replaced and electrical compromised. The vehicle is currently at the Kia dealership (Cowboy Kia, Conroe, TX) awaiting repairs.
I WAS DRIVING THE 2014 KIA SORENTO ON US27 IN CINCINNATI, OHIO (55MPH ZONE) AND ALL OF A SUDDEN THE VEHICLE SLOWED (I WASN'T PRESSING THE BRAKE PEDAL) AND THE VEHICLE STOPPED IN THE MIDDLE OF A BUSY ROADWAY. I HAD TO FLOOR THE GAS TO GET IT TO MOVE TO THE SIDE OF THE ROADWAY. THERE WAS A ODOR OF SOMETHING BURNING WHEN I FINALLY GOT OUT OF THE ROAD. THE TRACTION CONTROL LIGHT WAS ILLUMINATED DURING THE TIME. THE VEHICLE HAD TO BE TOWED TO A LOCAL KIA DEALER. THEY SAID IT HAD 5 MAJOR CODES ON DIAGNOSTIC, THEY COULDN'T DUPLICATE THE PROBLEM THAT LEAD ME TO THE DEALER. BUT THEY WOULDN'T RETURN THE VEHICLE DUE TO SAFETY CONCERNS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
The contact owns a 2014 Kia Sedona. The contact stated while driving 45 mph, there was an abnormal fuel odor inside the vehicle. The vehicle was not yet diagnosed. There was no warning light illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V101000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 71,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
YESTERDAY BOTH FRONT TURN SIGNALS STOPPED WORKING, TODAY WHEN I TURNED ON CAR I GOT A CHECK ENGINE LIGHT AND THE HORN STOPPED WORKING. AND NOTICED WHEN I TOOK IT IN TO THE AUTOZONE TO HAVE IT CHECKED THE FRONT LIGHTS WEREN'T WORKING. LESS THAN A MONTH AGO THE PUMP FOR THE WINDSHIELD WIPER FLUID QUIT WORKING. I HAVE MANUAL SEATS IN THE CAR. I FOUND A RECALL ON THE WIRING HARNESS BUT THAT DIDN'T ENCOMPASS THE 2014 MODELS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .