2024 Kia Sorento PHEV Problems
Owner-reported complaints filed with NHTSA, grouped by component
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What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2024 Kia Sorento PHEV, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine133.3%
- Fuel system133.3%
- Powertrain (other)133.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
On 3 separate occasions, while idling, the engine will sputter as if it’s about to cut off. The RPM will rise and fall and the engine will rev up and down and finally it will quiet down. Once the light is green, It is able to drive as normal. At the next light the same thing happens and the engine revs up and down sounds like it’s about to die. At a certain point the car will lose propulsion,(hard to notice at first when it’s stop and go traffic) even with the pedal all the way down, making it difficult to drive at a safe speed. The car will operate this way in a very limited capacity w stuttered propulsion for a minute or two then a warning symbol and alarm sounds letting me know there is a safety issue with the hybrid system and to stop safely. The car then becomes completely unresponsive and you must stop immediately and shut the car off. Once restarted the car jolts back up and operates somewhat normally.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
On 3 separate occasions, while idling, the engine will sputter as if it’s about to cut off. The RPM will rise and fall and the engine will rev up and down and finally it will quiet down. Once the light is green, It is able to drive as normal. At the next light the same thing happens and the engine revs up and down sounds like it’s about to die. At a certain point the car will lose propulsion,(hard to notice at first when it’s stop and go traffic) even with the pedal all the way down, making it difficult to drive at a safe speed. The car will operate this way in a very limited capacity w stuttered propulsion for a minute or two then a warning symbol and alarm sounds letting me know there is a safety issue with the hybrid system and to stop safely. The car then becomes completely unresponsive and you must stop immediately and shut the car off. Once restarted the car jolts back up and operates somewhat normally.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
On 3 separate occasions, while idling, the engine will sputter as if it’s about to cut off. The RPM will rise and fall and the engine will rev up and down and finally it will quiet down. Once the light is green, It is able to drive as normal. At the next light the same thing happens and the engine revs up and down sounds like it’s about to die. At a certain point the car will lose propulsion,(hard to notice at first when it’s stop and go traffic) even with the pedal all the way down, making it difficult to drive at a safe speed. The car will operate this way in a very limited capacity w stuttered propulsion for a minute or two then a warning symbol and alarm sounds letting me know there is a safety issue with the hybrid system and to stop safely. The car then becomes completely unresponsive and you must stop immediately and shut the car off. Once restarted the car jolts back up and operates somewhat normally.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .