Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
66
Latest Aug 2, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
30%
of 217 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
10
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
17
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2008 Kia Sorento submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 66 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 66, in the owner's own words
The contact owns a 2008 Kia Sorrento. The contact stated that while starting the vehicle, the passenger’s side air bag warning light illuminated and remained illuminated. The contact stated that the failure also occurred with the driver's side air bag. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 11V473000 (Air Bags). The failure mileage was approximately 201,000.
NHTSA ID
11606170
Incident
Oct 2, 2023
Mileage
201,000 mi
AirbagsBrakesElectrical
Filed Jul 14, 2022
I bought my sorento used and the airbag light is lit on the front dash in both where the guages are and under the stereo. It doesnt matter if someone is in the seat or not. I found that there was a recall years ago so when i called Kia they told me that my vehicle had been repaired and I told them it must not have been or the repair didnt work. They then told me the date of repair. Crazy thing is they were saying it had been repaired a year before the recall was announced. I said really. Knowing Kia aint gonna pay for a repair that hadnt been part of a recall yet. Now with the newest recall its saying the brakelights might not come on when applied. But with my Sorento the brakelights wont turn off. No matter what you do even when you take the key out and lock the doors, the brakelights remain on. Right when this started the ESC OFF light on the dash came on. The brakelights stayed on so much it apparently fried my battery. I got another battery and replaced the brakelight switch and started it up and it immediately wont idle correctly. It had idle fine before the brakelight issue.
NHTSA ID
11473833
Incident
May 15, 2022
Airbags
Filed Mar 23, 2022
The contact owns a 2008 Kia Sorento. The contact stated that the air bag warning light was illuminated. The contact stated that she contacted an independent mechanic who advised her that she needed a new OCS seat mat. The contact stated that she then contacted the dealer who advised her that there was a recall for the failure she was experiencing, however the VIN was not included in NHTSA Campaign Number: 11V473000 (Air Bags). The manufacturer was not notified of the failure. The failure mileage was 136,000.
NHTSA ID
11458020
Incident
Mar 14, 2022
Mileage
136,000 mi
Airbags
Filed Jul 9, 2021
Driver airbag light has been on a year I keep checking for recalls but none are shown. What is my next step afraid bag will not work if needed.
NHTSA ID
11424133
Incident
Jul 9, 2021
Airbags
Filed Jul 1, 2021
My 2008 kia Sorento has a faulty passenger air bag, or air bag sensor. The ‘passenger air bag off’ light has been on since I purchased this car from a dealership in January of 2019. This jeopardizes the safety of my passengers because if the sensor or software is faulty, the airbags won’t deploy when needed. The vehicle was inspected by an independent mechanic, but I plan to take it to a dealership as well, it is available to be inspected upon request. I have called kia consumer affairs twice because there was a recall for this same passenger airbag issue in Kia Sorentos manufactured from 2007-2009 (SC067), but the first time they told me there was nothing I could do because the VIN wasn’t listed as affected. The second time I called to get more information, they put me on hold and then hung up on me so I do not know how to progress when kia is refusing to address my concern. I have to drive on the highway frequently and I am very worried about having a faulty airbag system. Thank you for your time!
NHTSA ID
11423082
Incident
Jan 23, 2019
Airbags
Filed Feb 4, 2021
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 11V473000 (AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO DAYTONA KIA (510 N NOVA RD, DAYTONA BEACH, FL 32114, (386)252-7000) WHERE THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
NHTSA ID
11394611
Incident
Sep 1, 2020
Mileage
97,000 mi
Airbags
Filed Jan 2, 2021
AIR BAG SENSOR LIGHT STAYS ON. COMPUTER CODE INDICATES THAT THERE IS A DEFECT WITH THE SENSOR. AIR BAGS WILL NOT BE ENGAGED DUE TO THE SENSOR MALFUNCTION.
NHTSA ID
11386065
Incident
Jul 30, 2020
AirbagsExterior lighting
Filed Nov 30, 2020
DRIVER SIDE AIRBAG LIGHT REMAINS ON, PASSENGER SIDE SEEMS OPERATIONAL. IN MOTION ON HIGHWAY, DURING THE SAME TRIP INTERIOR LIGHTS, EXCEPT MANUAL PUSH LIGHTS AND DASHBOARD, DO NOT AUTOMATICALLY TURN ON
NHTSA ID
11377119
Incident
Aug 1, 2020
Mileage
153,100 mi
Airbags
Filed Sep 11, 2020
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ON FOR BOTH THE PASSENGER'S AND DRIVER'S SEATS. THE DEALER FIRST TEAM KIA (4834A BRIDGE RD, SUFFOLK, VA 23435, (757) 320-1088) STATED THAT THERE WERE NO RECALLS ON THE VEHICLE PERTAINING TO THE AIR BAGS. THE DEALER OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 155,000.
NHTSA ID
11354403
Incident
Sep 9, 2020
Mileage
155,000 mi
Airbags
Filed Sep 4, 2020
Crash reported1 injury reported
TL* THE CONTACT OWNED A 2008 KIA SORENTO. THE CONTACT STATED THAT HE FELL ASLEEP WHILE DRIVING ABOUT 54 MPH. UPON REALIZING WHAT HAPPENED, THE VEHICLE WAS STEERED OFF THE ROAD, INTO A GRASSY DITCH, TO AVOID OTHER VEHICLES. AS THE DRIVER TRIED TO RE-ENTER THE ROAD, THE VEHICLE ROLLED OVER A COUPLE OF TIMES FROM EAST TO WEST ON OPPOSITE SIDES OF THE ROAD AND DAMAGED THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED SKIN LOSS FROM LACERATIONS ON HIS LEG AND NECK. THE NECK INJURY WAS CAUSED BY THE SEAT BELT'S SHOULDER STRAP. THE CONTACT WAS TREATED BY THE EMERGENCY VEHICLE TEAM AT THE ROADSIDE. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
NHTSA ID
11353218
Incident
Aug 20, 2020
Mileage
145,000 mi
Airbags
Filed Jul 23, 2020
IN JAN 18 2016 NOT KNOWING OF ANY RECALL AS WE MOVE FROM OUR HOME ADDRESS AT THE TIME TO NEW ADDRESS, WE TOOK THE KIA TO DEALER BECAUS THE PASS AIR BAG SHOWS: OFF. DEALER JUST TOLD US THIS WILL COST $1800 TO FIX AND NEVER EVEN BOTHER TO CHECK ON RECALLS. NOW WHEN WE CHECK NHTSA FOR THIS VEHICLE WE FOUND THE RECALL CAMPAIGN # 11V473000 . WR CALL KIA MOTORS AND THEY REFUSE TO HONOR THE CAMPAIGN RECALL ON PASS AIR BAG ON OUR TRUCK CLAIMING THE PART AFFECTED THAT MAKES HAS NOTHIN TO DO WITH THE AIR BAG !! PASSENGER AIR BAG CONTINUES TO BE OFF SO WHEN WE RIDE IN THE SUV I HAVE NO PROTECTION. WE CALLED KIA TODAY 7/23/20 AND THEY REFUSED TO HONOR IT OR INSTRUCT DEALER TO REPARIR IT . IF THE PART AFFECTED HAS NOTHING TO DO WITH IT, THEN WHY IS THE AIR BAG NOT WORKING IF THIS WAS CORRECT? PLEASE HELP US BECAUSE OF UR MOVING FROM ONE ADDRESS TO ANOTHER WE WERE NEVER TOLD AND IN THE BLOGS AND YOUR WEBSITE ALL KIAS HAVE THE SAME PROBLEM WITH THE PASSENGER AIR BAGS
NHTSA ID
11341086
Incident
Jan 18, 2016
Mileage
96,981 mi
AirbagsDriver assistanceElectrical
Filed Jun 25, 2020
Crash reported1 injury reported
I WAS IN AN AUTO ACCIDENT 8/18/17 TOSSED BACK AND FORTH LIKE A RAG DOLL MY AIR BAG DIDN'T DEPLOY ON IMPACT UNTIL THE 4TH TIME AND I WAS KNOCK OUT UNCONSCIOUS. DON'T RECALL MY SEAT BELT WORKED I RECALL BEING TOSSED BACK AND FORTH BACK AND FORTH AND TOOK MY LAST BREATH. THIS IS MY 3 TIME DOING THIS. IT WAS MOVING I WAS HIT IN AN ACCIDENT. *TR
NHTSA ID
11330925
Incident
Aug 18, 2017
Mileage
13,000 mi
Airbags
Filed Mar 20, 2020
Crash reported1 injury reported1 death reported
TL* THE CONTACT CALLED ON BEHALF OF HER STEP-SON WHOM WAS A PASSENGER IN A 2008 KIA SORENTO. THE CONTACT STATED THAT HER STEP- SON PASSED AWAY AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT PER THE POLICE REPORT THE DRIVER WAS DRIVING AT APPROXIMATELY 55 MPH WHEN HE LOSS CONTROL OF THE VEHICLE, CROSSING INTO ON-COMING TRAFFIC, COLLIDING HEAD ON INTO THE DRIVER SIDE OF THE OTHER VEHICLE. THE CONTACT STATED THAT THE FRONTAL DRIVER SIDE AR BAG DEPLOYED HOWEVER, THE FRONT PASSENGER SIDE AIR BAG DID NOT. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE DRIVER SUSTAINED A BROKEN FOOT THAT REQUIRED MEDICAL ATTENTION HOWEVER, THE FRONT SEAT PASSENGER SUSTAINED FATAL INJURIES. THE MANUFACTURER WAS NOT CONTACTED BY THE CONTACT'S FAMILY. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. *LN*JB
NHTSA ID
11318775
Incident
Jan 16, 2020
Airbags
Filed May 29, 2019
Crash reported
HIT A GUARD RAIL ON THE FRONT; SIDE AND REAR (DID A 360 AND 180) AND NONE OF THE AIR BAGS IN MY VEHICLE DEPLOYED. I WAS ON INTERSTATE 90 GOING ABOUT 65-70
NHTSA ID
11210664
Incident
May 23, 2019
Mileage
203,000 mi
AirbagsExterior lightingSteering
Filed Feb 25, 2019
MY CHECK ENGINE GOES ON AND OFF WHENEVER. PASSENGER AIRBAG LIGHT GROUT IT TO AUTOZONE FOR CHECK AND IT STATED SENSORS. MY SHOP SAYS THEY FIX IT AND IT CONTINUES I HAVE HAD THE CAR FOR ALMOST 2 YEARS NOW
NHTSA ID
11182252
Incident
Jun 4, 2017
Airbags
Filed Feb 7, 2019
Crash reported3 injuries reported
TL* THE CONTACT OWNED A 2008 KIA SORENTO. WHILE MAKING A LEFT TURN, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE ALSO SUSTAINED A SIDE IMPACT BY A DIFFERENT VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, NECK, AND SHOULDER INJURIES AS WELL AS INTERNAL BLEEDING FROM THE SEAT BELT, WHICH REQUIRED MEDICAL ATTENTION. THE FRONT AND REAR PASSENGERS ALSO SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. THE VIN WAS NOT AVAILABLE.
NHTSA ID
11175087
Incident
Nov 25, 2018
Mileage
86,000 mi
Airbags
Filed Jan 10, 2019
THE FRONT PASSENGER AIR BAG SAYS ITS TURNED OFF WHEN THERE IS AN ADULT IN THE PASSENGER SEAT.
NHTSA ID
11166255
Incident
May 13, 2018
AirbagsEngine
Filed Sep 12, 2018
TL* THE CONTACT OWNS A 2008 KIA SORENTO. WHILE DRIVING 25 MPH, THE VEHICLE SHOOK AND STALLED. ADDITIONALLY, THERE WAS AN ABNORMAL THUMPING NOISE AND THE CHECK ENGINE, AIR BAG, AND ELECTRONIC CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE AUTOMATIC CONTROL SENSOR, REAR SENSOR BEARING, AND REAR LINE DRIVESHAFT NEEDED TO BE REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 128,000.
NHTSA ID
11129087
Incident
Sep 1, 2018
Mileage
128,000 mi
Airbags
Filed Jun 10, 2018
THE AIR BAG OFF LIGHT IS STILL ON WHEN SOMEONE IS SITTING IN THE PASSENGAR SEAT
NHTSA ID
11100741
Incident
Jun 5, 2018
Mileage
70,000 mi
Airbags
Filed Nov 7, 2017
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2008 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE SIDE OF A SECOND VEHICLE. THE CRASH CAUSED SEVERE DAMAGE TO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A HEAD CONTUSION, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN KIA DEALER IN CAPE DORODO, MISSOURI AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. *LN
NHTSA ID
11044238
Incident
Sep 23, 2017
Mileage
103,000 mi
Airbags
Filed Aug 27, 2017
Crash reported1 injury reported1 death reported
I WAS IN A COLLISION THAT WAS MY FAULT, I REAR ENDED A MINI VAN HIT A CONCRETE/STONE/ DIRT BARRIER AND MY AIR BAGS DID NOT DEPLOY.
NHTSA ID
11019996
Incident
Aug 27, 2017
Airbags
Filed Nov 17, 2016
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE'S PASSENGER ALERT SYSTEM, WHICH INFORMS WHEN THE SEAT WAS OCCUPIED, REMAINED ACTIVATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
NHTSA ID
10926748
Incident
Apr 1, 2016
Mileage
125,000 mi
Airbags
Filed Sep 19, 2016
ON OCCASION, "PASSENGER AIR BAG OFF" LIGHT GOES ON WHILE AN ADULT (>120LBS.) IS SITTING IN THE FRONT PASSENGER SEAT.
NHTSA ID
10907675
Incident
May 16, 2016
Mileage
35,000 mi
Airbags
Filed Jun 23, 2016
Crash reported2 injuries reported
"TAKATA RECALL" I WAS HIT HEAD ON WHERE MY AIRBAGS NEVER CAME OUT. AIRBAG LIGHTS ARE ON BUT AIR BAGS NEVER DEPLOYED. I WAS AT A COMPLETE STAY STEAL WHEN I WAS HIT.
NHTSA ID
10876112
Incident
May 25, 2016
Mileage
142,689 mi
Airbags
Filed May 3, 2016
1 injury reported
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED WHILE STARTING THE VEHICLE AND IN PARK, THE AIR BAG DEPLOYED INADVERTENTLY. THE CONTACT SUSTAINED LEFT ARM INJURIES AND LEFT LEG INJURIES DUE TO DEPLOYMENT OF THE AIR BAGS. MEDICAL ATTENTION WAS NOT REQUIRED AND NO POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
NHTSA ID
10862788
Incident
Apr 5, 2016
Mileage
114,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own