BrakesVisibility
Filed Jul 6, 2023
The contact owns a 2015 Kia Sorento. The contact stated while driving 30 MPH, the brakes and the steering wheel seized inadvertently, and the vehicle stalled. The contact was able to veer to the side of the road. The contact stated that she attempted to roll up the windows, but the vehicle failed to respond. The vehicle failed to restart after several attempts. The check engine warning light, ABS warning light, and other unknown warning lights were illuminated. The vehicle was towed to the residence, and then to a Triple A certified mechanic, where the battery and the alternator were replaced; however, the failure recurred. The dealer was notified of the failure and informed the contact that the failure was related to the electrical system; however, the vehicle was not diagnosed. Additionally, the contact stated that the sunroof failed to open or close unless the sunroof switch was depressed several times. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 127,000.
- NHTSA ID
- 11530648
- Incident
- Aug 6, 2022
- Mileage
- 127,000 mi
Exterior lightingVisibility
Filed Sep 5, 2022
Low beam headlights are so dim, Si don't allow my wife to drive at night. Had dealer look at them and change bulbs with a small improvement, but after a while they have gotten so dim that even I don't like driving at night.
- NHTSA ID
- 11482889
- Incident
- Sep 4, 2022
AirbagsPowertrain (other)Visibility
Filed Aug 19, 2022
Airbag lights remain on regardless of what’s in the passenger seat. Engine smells like burning metal when driven longer than 15minutes. Ticking noises when the steering wheel is turned. Acceleration issues Vehicle lags when initially starting after being off for hours. Mechanics have looked at them KIA dealership WONT assist.
- NHTSA ID
- 11480113
- Incident
- Apr 1, 2022
EngineVisibility
Filed Aug 19, 2022
The vehicle is leaking water inside the car cabin. The front passenger and driver side are soaked with water. If the air conditioner comes on, it sounds like I’m boiling water. It also fogs the windows from the inside.
- NHTSA ID
- 11480112
- Incident
- Aug 14, 2022
Exterior lightingVisibility
Filed Jul 13, 2021
Vehicle has low visibility on low beam, even with aftermarket LEDS there is still low visibility with the low beams, car need to be driven on high beam and it is illegal to drive with high beams as you blind cars driving on opposite direction, and a fine could be impose as well.
- NHTSA ID
- 11424549
- Incident
- Mar 22, 2021
ElectricalVisibility
Filed May 3, 2021
MONITOR THAT DISPLAYS DEFOGGER & DEFROSTER IS NOT DISPLAYING INFORMATION.......... THIS MONITOR IS PART OF THE VEHICLE'S "MULTIMEDIA SYSTEM"......WHICH DISPLAYS :: GPS, RADIO CHANNELS, HEATING, AIR CONDITIONS, DEFROSTING-DEFOGGER..... I PAID $700.00 & $65. 10/05/2018 TO REPLACE THIS SAME "NAVIGATION/ MULTIMEDIA SYSTEM".....VEHICLE MILEAGE THEN WAS 48,600.... THIS UNIT STOPPED WORKING/ NO LONGER DISPLAYING INFORMATION JANUARY 2021. THEN MILEAGE OF 87,000.. ELK GROVE KIA SAID I WOULD HAVE TO PERSONALLY PAY TO HAVE THE MULTIMEDIA SYSTEM REPLACE. THE NEW SYSTEM ONLY LASTED APPROXIMATELY 1 YEAR, 6 MONTHS..... I ASKED THE KIA DEALERSHIP TO REPLACE OR OFFER DISCOUNT TO REPLACE THIS NEEDED SYSTEM.....THE ANSWER WAS NO ! I SAID TO KIA DEALER THAT OBVIOUSLY THE PRODUCT INSTALLED WAS INFERIOR..(LASTING LESS THAN A YEAR....THE REPLY WAS THE DEALER IS NOT RESPONSIBLE FOR THE PRODUCTS INSTALLED IN KIA VEHICLES. I MADE A COMPLAINT TO THE BBB NATIONAL PROGRAMS- AUTO LINE...RE: KIA2115737....BBB SAID MY COMPLAINT DOES NOT QUALIFY PER THEIR GUIDELINES.. I AM STILL WITHOUT VISUAL ASSIST OF THE "MULTIMEDIA SYSTEM".....DEFOGGER/ DEFROSTER.., GPS,
- NHTSA ID
- 11415038
- Incident
- Jan 6, 2021
- Mileage
- 87,000 mi
Visibility
Filed Sep 4, 2019
TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING APPROXIMATELY 55-60 MPH, THE SUN ROOF SHATTERED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO A STATE BARRACKS TO BE INSPECTED AND WAS INFORMED BY THE STATE TROOPER THAT THERE WERE NO SIGNS OF ROAD DEBRIS CONTACT PRIOR TO THE SUN ROOF SHATTERING. THE VEHICLE WAS THEN TAKEN TO KIA OF DARTMOUTH (LOCATED AT 143 FAUNCE CORNER RD, DARTMOUTH, MA 02747, (508) 999-2542) TO BE INSPECTED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. CLAIM DOCUMENTS XXXXXXXXXXXXXXXX ATTACHED. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB *BF *TR
- NHTSA ID
- 11253115
- Incident
- Aug 30, 2019
- Mileage
- 41,000 mi
Driver assistanceExterior lightingVisibility
Filed Jul 12, 2017
THE WIPERS AND HEADLIGHTS WOULD RANDOMLY COME IN AND OUT OF WORKING CONDITIONS. YOU DON'T KNOW WHEN WIPERS ARE WORKING UNTIL IT STARTS RAINING SO IT WAS VERY DANGEROUS. WE HAD TO PULL OVER AND EITHER WAIT FOR THE RAIN TO STOP OR WAIT UNTIL THE WIPERS STARTED WORKING AGAIN. THE BACKUP CAMERA ALSO COMES IN AND OUT. YOU CAN SEE THE SCREEN WARNING YOU TO BE CAREFUL BUT THE CAMERA ITSELF IS ABSENT. THE DOOR HANDLE FELL OFF ONTO THE FLOOR WITH NO PRIOR WARNING. NO ONE HIT IT OR ANYTHING. WE OPENED THE BACKSEAT IN FRONT OF OUR HOME THEN DROVE TO THE AIRPORT AND TRIED TO OPEN IT AGAIN AND IT FELL OFF ONTO THE GROUND. THE TOP OF THE DOOR HANDLE AND PARTS INSIDE THAT MAKE THE HANDLE WORK. AND NOW MOST RECENTLY OUR AC IS NOT WORKING PROPERLY COMING IN AND OUT OF PROPER FUNCTION, NOR ARE OUR HEADLIGHTS WORKING AGAIN. YOU DON'T KNOW WHEN HEADLIGHTS ARE WORKING UNTIL YOU NEED THEM SO WE USED FOG LIGHTS INSTEAD AS EVENING JUST SET AND WE COULDN'T WAIT FOR THE SUN TO COME OUT TO CONTINUE DRIVING. FOR A BRAND NEW CAR THERE ARE MANY ISSUES WITH THIS CAR, OTHERWISE WE LOVE IT AND THE WAY IT DRIVES AND BRAKES SO WELL.
- NHTSA ID
- 11004854
- Incident
- Jul 11, 2017
- Mileage
- 73,000 mi
Visibility
Filed Jul 20, 2016
TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHEN THE AIR CONDITIONER OR HEATER WAS ACTIVATED, AN ABNORMAL ODOR EMITTED FROM THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE CONTACT WAS INFORMED THAT A DEODORIZER WAS SPRAYED INTO THE VENTS, BUT THE VEHICLE WAS UNABLE TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
- NHTSA ID
- 10886059
- Incident
- Jan 16, 2016
- Mileage
- 24,000 mi
Body & structureVisibility
Filed Jun 6, 2014
OUR 2015 KIA SORENTO LX WITH TOURING PACKAGE WAS PARKED IN OUR DRIVEWAY WHEN THE TAILGATE WINDOW EXPLODED AND SHATTERED ALL OVER THE DRIVEWAY. FORTUNATELY NO ONE WAS IN OR NEXT TO IT AT THE TIME. VEHICLE IS BACK AT FUCILLA KIA DEALERSHIP FOR REPAIR. IT IS ONLY ONE WEEK SINCE WE PICKED UP THE BRAND NEW CAR AND IT IS ALREADY IN THE SHOP FOR REPAIR...NOT A GOOD OMEN AND WE ARE NOT HAPPY. *TR
- NHTSA ID
- 10596586
- Incident
- Jun 5, 2014
- Mileage
- 84 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.