2024 Kia Sorento Electrical Problems

Car has sensor issues. It ran into pole and median after defective collision assist said sensor was blocked. Has emission leak. Second vehicle i had with that and they wont cover under warranty. Kia refuses to by back a car do not feel safe driving. They refuse to fix things under warranty. The refuse to do anything about sensors, says its the safety features and they cannot remove them. Only offered me 19k for car. Why would I be upside down for a car that was sold to me with safety features issues..

NHTSA ID

11712048

Incident

Nov 16, 2025

I've had a couple of issues with the electrical components. One time the drivers side door controls wouldn't roll down any of the windows or lock/unlock the doors. This is a safety issue if you needed to roll the windows down/up or lock the doors for the security of your vehicle. I've also had it where the infotainment system has cut out while driving. As far as I can tell, the vehicle could still drive but I was unsure for a minute because the engine kind of revved at the same time. There were no warning lights when the windows and locks didn't work.

NHTSA ID

11694944

Incident

Oct 2, 2025

Horn has stopped working. Appears it happens often with the 24 sorento. Almost had a car collision due to the inability to warn the driver of the other car that I was in my lane. I do have an appointment to have it looked at, but not for almost 2 weeks.

NHTSA ID

11673135

Incident

Jul 6, 2025

Both Horn units need to be replaced . It's been confirmed by Safford Brown Kia in Manassas ,Virginia. The dealership did not have the parts and I have to wait 3 to 4 days for the parts to come in. In the meantime I have been driving the vehicle without an active horn because I was not given a loaner vehicle . I did call Kia Customer service whom stated that they are not aware of an open recall for my issue .

NHTSA ID

11671506

Incident

Jul 3, 2025

On March 19 I completed my 8,000 mile oil change and then drove to Florida. I had a warning light to change my oil since the company did not reset it. Unsure of the other warning lights. As I was driving in Florida on the interstate the car started having issues. It was making a noise, then started smoking and by the time I got off the exit and got out the front right of the car was in flames. I was transported to the ER with smoke inhalation. The car in still in Clermont, FL with no resolution. The car has been inspected by the insurance and a third party inspector. The last I was told the inspection report is with the Kia engineers. I am unaware at this point what the failure was that led to the fire. No response from Kia for over a month.

NHTSA ID

11668617

Incident

Mar 21, 2025

On two separate occasions, my 2024 Kia Sorento has activated its automatic emergency braking system, as if anticipating a potential forward collision on an empty Florida highway. The dashboard lights illuminate precisely before the forward collision warning and emergency braking lights activate and commence engaging. Since then, I have noticed a loose sensation in the steering wheel and a diminished braking response. Also screen on dash will randomly shut down and will not allow me to check my vehicle systems or to Kia connect.

NHTSA ID

11664705

Incident

Jun 2, 2025

The passengers window will not roll down the sound of clicking you can hear though when switch pushed this is a VERY common ongoing issue via KIA SORENTO COMMUNITY THREAD THAT GOES BACK OVER 7 years it’s never addressed or serious it seems for the services dept of several member’s experience to find the cause leading to ongoing hassle and inconvenience for those with one dealer hours away and the vehicle as NEW BRAND NEW ONLY 3k miles as mine! It’s a safety issue to say the least children on board

NHTSA ID

11659390

Incident

Apr 3, 2025

No less than 6 times in approximately 8000 miles the vehicle has lost all electrical power while driving and then regained power. All interior electric components are lost, power steering, headlights, everything. Twice it has completely stalled out when this has happened. I cannot recreate the issue on-demand. On occasion, the vehicle will not hold a hill. It will drift backwards when taking your foot off the brake. Again, this is not reproducible and is completely random.

NHTSA ID

11638983

Incident

Dec 2, 2024

The day after I purchased the brand new vehicle the infotainment screen began displaying “No Camera Signal Received. Please try again later “. This would occur about 50% of the time I put it in reverse. I returned to the dealership I purchased from and showed a photo of the message. The technician was unable to duplicate the issue and I was told I could leave the vehicle for a few days for a diagnostic but I was not able to leave it that day so I left. I contacted the dealership closest to my home and scheduled an appointment. Before the appointment date the instrument panel began malfunctioning going from a red screen to green then black then normal. During those times it could not display the speed or any warnings. Also by this time I received a diagnostic warning from my Kia Connect app regarding the front camera system issue FRCMR C2A2397. At the closer dealer I showed a photo and video of the malfunctions and the No Camera signal was displaying when the worker took in the vehicle. As of now the vehicle is still in the shop on day 12. The technician was able to duplicate the problem and a part has been ordered and received and may be installed next week. I have attached below a photo of the camera signal screen and only screenshots of the instrument panel video since the video was too large to send.

NHTSA ID

11636639

Incident

Nov 8, 2024

Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car has been in body shop since July. Wreck has happened in July. Car is still at body shop KIA told body shop there was no time line on getting any parts to repair, they do not know if it will be this year.

NHTSA ID

11621683

Incident

Jul 16, 2024