RoadVitals

2026 Kia Sorento Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jun 29, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
4
Reports on file since Apr 14, 2026

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 2026 Kia Sorento. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

Engine
Filed Jun 29, 2026

The contact owns a 2026 Kia Sorento. The contact stated that while driving 75 MPH, the check engine warning light started flashing and the vehicle entered LIMP Mode. The contact pulled over, turned off, and restarted the vehicle, and the vehicle operated as intended while driving to the residence. The contact stated that the following day, while driving 75 MPH with an 18-wheeler behind the vehicle, the vehicle hesitated, shuddered, and jerked. The check engine warning light was consistently illuminated, and the message "Engine Management System - Follow Up Check Required" was displayed. Additionally, the Mobile App displayed the message "Engine Issues" with DTC: P030100. The contact pulled over, turned off, and restarted the vehicle, but the failure persisted while driving to the dealer. The vehicle was taken to the dealer, where it was diagnosed with cylinder injector failure. The dealer replaced the cylinder injector; however, the failure recurred while driving 30 minutes later. The contact pulled over, turned off, and restarted the vehicle, but the failure persisted, and the vehicle made abnormal sounds. The vehicle failed to exceed 25-30 MPH and was taken to the dealer. The dealer had not yet provided the result of a diagnostic test. The manufacturer was contacted and informed that the latest diagnostic report submitted by the dealer on June 22, 2026, stated that the vehicle was diagnosed with a gasket failure. The vehicle was not repaired. The failure mileage was approximately 7,000.

NHTSA ID
11747249
Incident
May 30, 2026
Mileage
7,000 mi
BrakesDriver assistance
Filed May 12, 2026
Crash reported

The contact owns a 2026 Kia Sorento. The contact stated that while his wife was driving at 2 MPH, the brake pedal was depressed and went to the floorboard. The vehicle failed to stop and rolled forward. The Forward Collision Avoidance feature also failed, causing the vehicle to crash into a building. No warning light was illuminated. The air bags did not deploy. The contact and his wife did not sustain any injuries. A police report was filed. The vehicle was able to be driven away from the crash site. The vehicle was taken to the dealer, who sent the computer system to the manufacturer; however, no data was retrieved. The vehicle was not repaired and remained at the dealer. The insurance company was made aware of the failure but had not yet deemed the vehicle totaled. The manufacturer was made aware of the failure and informed the contact that they would notify NHTSA of the failure. The failure mileage was approximately 600.

NHTSA ID
11737357
Incident
Apr 14, 2026
Mileage
600 mi
Filed May 11, 2026
1 injury reported

I HAD GOT OFF WORK AND GOT INSIDE MY VEHICLE,A 2026 KIA SORENTO AND WHEN I STARTED MY VEHICLE THE BACK WINDOW SPORADICALLY SHATTERED AND I DO HAVE CCTV OF IT AS WELL

NHTSA ID
11737171
Incident
Apr 18, 2026
BrakesDriver assistance
Filed Apr 14, 2026
Crash reported

I am reporting a suspected brake system malfunction. About one block before my destination, I stopped at a traffic light and applied light pressure to the brake pedal. The vehicle slammed and jerked to a stop unexpectedly. Moments later, while turning into a parking space, I pressed the brake pedal again and the vehicle did not stop as expected. The SUV went over the cement parking post and struck a tall sign about 10 to 12 feet ahead. A large bush around the sign slowed the vehicle before it could continue into a tree. This created a serious safety risk to me and my passengers, who included one adult and two young children. Thankfully, no one was seriously injured. The suspected failed system is the brake system. The vehicle is available for inspection upon request. It was towed after the incident because I did not feel it was safe to drive. At this time, the problem has not been reproduced or confirmed by a dealer or independent repair facility because the vehicle is pending inspection. The vehicle has been reported to the manufacturer, and an insurance claim has been opened. UNKNOWN whether any electronic braking or driver-assistance system also contributed. I did not observe any warning lamps or messages before the incident. The main symptom before the crash was abnormal brake behavior at the traffic light, when light brake pressure caused the vehicle to slam and jerk to a stop unexpectedly.

NHTSA ID
11731023
Incident
Apr 10, 2026

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .