RoadVitals

2015 Kia Soul EV Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Mar 1, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 10, 2017

What this page shows

Our database holds 6 NHTSA owner-reported complaints for the 2015 Kia Soul EV. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–6 of 6

Electrical
Filed Mar 1, 2024

The contact owns a 2015 Kia Soul EV. The contact stated that the vehicle was included in NHTSA Campaign Number: 23V218000 (Electrical System) and the vehicle was repaired under the recall. The contact stated that after the repair was completed, the vehicle went into "Reduced Power" and "Power Limp Mode" while driving at various speeds and initially after starting the vehicle. The vehicle was returned to the dealer where the recall repair was completed the recall repair; however, the dealer was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 111,400.

NHTSA ID
11574931
Incident
Sep 1, 2023
Mileage
111,400 mi
Brakes
Filed Jan 1, 2019
Crash reported

I WAS PULLING INTO A DISABLE PARKING SPACE. I PUSH MY BRAKES TO STOP THE CAR AND THE CAR DID NOT RESPOND TO THE BRAKE. THE ANTI-LOCK BRAKES DID NOT WORK MY CAR CONTINUE TO GO WITHOUT STOPPING. I PUSH MY BRAKES MANY TIMES, PUSHING IT AS FAR AS I CAN. THE ONLY WAY IT STOP IS WHEN THE CAR HIT THE FAT ROUND CEMENT POLE. I KNOW THERE HAVE BEEN PREVIOUS COMPLAINTS REGARDING BRAKES. I'M JUST HAPPY THAT I WAS NOT ON ROAD. PLEASE REVIEW, THIS A DANGEROUS ISSUE,WHICH MAY CAUSE LIVES.

NHTSA ID
11164351
Incident
Dec 28, 2018
Mileage
83,980 mi
EnginePowertrain (other)
Filed Apr 25, 2018

OWNER WAS DRIVING ON INTERSTATE 80 HEADING EAST AT APX 65 MILES PER HOUR.WITH NO WARNING , OIL LIGHT STARTED FLASHING ,CAR SEIZED UP AND STARTED MAKING A VERY LOUD BANGING.OWNER IS A 22 YEAR OLD NEW DRIVER AND WAS VERY LUCKY TO HAVE NOT BEEN KILLED. VEHICLE HAS BEEN TOWED TO AN AUTHORIZED KIA DEALER.THE SAME DEALERSHIP OWNER PURCHASED CAR. MILEAGE IS 78.000 MILES AND OIL CHANGES HAVE BEEN DONE AT RECOMMENDED INTERVALS.OWNER IS WAITING TO HEAR FROM DEALERSHIP SERVICE DEPARTMENT.

NHTSA ID
11089999
Incident
Apr 19, 2018
Mileage
78,000 mi
Powertrain (other)
Filed Mar 6, 2018

OUR 2015 KIA SOUL EV HAS OVER HEATED THE MAIN CONTROLLER AND SHUT DOWN IN TRAFFIC AND WOULD NOT MOVE. THIS HAPPENED TWICE IN CHANDLER (PHOENIX ) ARIZONA AFTER TRAVELING JUST 10 MILES. THIS IS A MAJOR SAFETY CONCERN. THE CAR CANNOT HANDLE THE HEAT IN ARIZONA, GEORGIA OR OTHER HOT SOUTHERN STATES. THE BATTERIES AND BMS ALSO FAIL AFTER 2-3 YEARS.

NHTSA ID
11076517
Incident
Jun 20, 2017
Mileage
23,500 mi
Driver assistance
Filed Jun 2, 2017
Crash reported

AS I WAS PULLING INTO A PARKING SPACE WITH MY FOOT ON THE BRAKE, THE CAR SUDDENLY ACCELERATED AND CRASHED INTO A CONCRETE PILLAR. I WAS DRIVING IN THE "B" MODE. I WAS ABLE TO DRIVE THE CAR HOME, BUT LATER HAD IT TOWED TO THE DEALER. UNFORTUNATELY, THEY REPORTED THAT THEY COULDN'T DUPLICATE THE PROBLEM OR FIGURE OUT WHAT CAUSED IT.

NHTSA ID
10992957
Incident
May 28, 2017
Mileage
36,566 mi
Filed Apr 10, 2017

NEXEN TIRES DO NOT PASS STATE INSPECTION AND THEY HAVE LESS THAN 23,500 MILES ON THEM, THESE TIRES ARE COMING APART GOUGES DOWN TO TELL STEEL BELTS.

NHTSA ID
10971756
Incident
Apr 10, 2017
Mileage
23,535 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .